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  • IruSoft

    IruSoft

    IruSoft (Arabic: آيروسوفت) is an insurance regulatory platform designated for licensing, supervision and inspection of the insurance sector within a country. The platform introduced unique supervision-technology (suptech), insurance-technology (insurtech) and regulatory-technology (regtech) automated modules by which a regulator requires less resources to ensure fairness, transparency and competition and to prevent conflicts of interest in the sector. IruSoft was founded by Abdullah Al-Salloum and owned by the Insurance Regulatory Unit in Kuwait. The Insurance Regulatory Unit optimized processing insurance-sector's customer complaints by issuing Resolution No. (1) of 2022 that introduced IruSoft's complaints public module; an automated resolution center, by which the process of receiving submitted complaints, passing them on to the platforms of licensed insurance companies, tracking matter-related discussions and updates and getting them escalated if unresolved to be discussed by a committee assigned by the unit is integrally automated and analyzed for better key performance indicators.

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  • Dartmouth workshop

    Dartmouth workshop

    The Dartmouth Summer Research Project on Artificial Intelligence was a 1956 summer workshop widely considered to be the founding event of artificial intelligence as a field. The workshop has been referred to as "the Constitutional Convention of AI". The project's four organizers, Claude Shannon, John McCarthy, Nathaniel Rochester and Marvin Minsky, are considered some of the "founding fathers" of AI. However it was not the first conference devoted to what would now be described as the question of artificial intelligence: it postdated meetings such as the 1951 Paris cybernetics conference and the Macy meetings. The project lasted approximately six to eight weeks and consisted largely of brainstorming sessions. Eleven mathematicians and scientists originally planned to attend; not all of them attended, but more than ten others came for short times. == Background == In the early 1950s, there were various names for the field of "thinking machines": cybernetics, automata theory, and complex information processing. The variety of names suggests the variety of conceptual orientations. In 1955, John McCarthy, then a young Assistant Professor of Mathematics at Dartmouth College, decided to organize a group to clarify and develop ideas about thinking machines. He picked the name 'Artificial Intelligence' for the new field. He chose the name partly for its neutrality; avoiding a focus on narrow automata theory, and avoiding cybernetics which was heavily focused on analog feedback, as well as him potentially having to accept the assertive Norbert Wiener as guru or having to argue with him. In early 1955, McCarthy approached the Rockefeller Foundation to request funding for a summer seminar at Dartmouth for about 10 participants. In June, he and Claude Shannon, a founder of information theory then at Bell Labs, met with Robert Morison, Director of Biological and Medical Research to discuss the idea and possible funding, though Morison was unsure whether money would be made available for such a visionary project. On September 2, 1955, the project was formally proposed by McCarthy, Marvin Minsky, Nathaniel Rochester and Claude Shannon. The proposal is credited with introducing the term 'artificial intelligence'. The Proposal states: We propose that a 2-month, 10-man study of artificial intelligence be carried out during the summer of 1956 at Dartmouth College in Hanover, New Hampshire. The study is to proceed on the basis of the conjecture that every aspect of learning or any other feature of intelligence can in principle be so precisely described that a machine can be made to simulate it. An attempt will be made to find how to make machines use language, form abstractions and concepts, solve kinds of problems now reserved for humans, and improve themselves. We think that a significant advance can be made in one or more of these problems if a carefully selected group of scientists work on it together for a summer. The proposal goes on to discuss computers, natural language processing, neural networks, theory of computation, abstraction and creativity (these areas within the field of artificial intelligence are considered still relevant to the work of the field). On May 26, 1956, McCarthy notified Robert Morison of the planned 11 attendees: For the full period: 1) Dr. Marvin Minsky 2) Dr. Julian Bigelow 3) Professor D.M. Mackay 4) Mr. Ray Solomonoff 5) Mr. John Holland 6) Dr. John McCarthy For four weeks: 7) Dr. Claude Shannon 8) Mr. Nathaniel Rochester 9) Mr. Oliver Selfridge For the first two weeks: 10) Dr. Allen Newell 11) Professor Herbert Simon He noted, "we will concentrate on a problem of devising a way of programming a calculator to form concepts and to form generalizations. This of course is subject to change when the group gets together." The actual participants came at different times, mostly for much shorter times. Trenchard More replaced Rochester for three weeks and MacKay and Holland did not attend—but the project was set to begin. Around June 18, 1956, the earliest participants (perhaps only Ray Solomonoff, maybe with Tom Etter) arrived at the Dartmouth campus in Hanover, N.H., to join John McCarthy who already had an apartment there. Solomonoff and Minsky stayed at Professors' apartments, but most would stay at the Hanover Inn. == Dates == The Dartmouth Workshop is usually said to have run for six weeks. Ray Solomonoff's notes taken during the workshop, however, indicate that it ran for roughly eight weeks, from about June 18 to August 17. Solomonoff's notes start on June 22; June 28 mentions Minsky, June 30 mentions Hanover, N.H., July 1 mentions Tom Etter. On August 17, Solomonoff gave a final talk. == Participants == Initially, McCarthy lost his list of attendees. Instead, after the workshop, McCarthy sent Solomonoff a preliminary list of participants and visitors plus those interested in the subject. 47 people were listed. Solomonoff, however, made a list of participants in his notes of the summer project: Ray Solomonoff Marvin Minsky John McCarthy Claude Shannon Trenchard More Nat Rochester Oliver Selfridge Julian Bigelow W. Ross Ashby W.S. McCulloch Abraham Robinson Tom Etter John Nash David Sayre Arthur Samuel Kenneth R. Shoulders Shoulders' friend Alex Bernstein Herbert Simon Allen Newell Shannon attended Solomonoff's talk on July 10 and Bigelow gave a talk on August 15. Solomonoff doesn't mention Bernard Widrow, but in 1994 Widrow said that he and an unidentified colleague from the same lab in MIT had attended for one week. In the same interview Widrow recalled that "I think [Wesley] Clark and [Belmont] Farley were there from Lincoln Lab." Trenchard mentions R. Culver and Solomonoff mentions Bill Shutz. Herb Gelernter didn't attend, but was influenced later by what Rochester learned. In an article in IEEE Spectrum, Grace Solomonoff additionally identifies Peter Milner in a photo taken by Nathaniel Rochester in front of Dartmouth Hall. Ray Solomonoff, Marvin Minsky, and John McCarthy were the only three who stayed for the full time. Trenchard took attendance during two weeks of his three-week visit. From three to about eight people would attend the daily sessions. == Event and aftermath == They had the entire top floor of the Dartmouth Math Department to themselves, and most weekdays they would meet at the main math classroom where someone might lead a discussion focusing on his ideas, or more frequently, a general discussion would be held. It was not a directed group research project; discussions covered many topics, but several directions are considered to have been initiated or encouraged by the Workshop: the rise of symbolic methods, systems focused on limited domains (early expert systems), and deductive systems versus inductive systems. One participant, Arthur Samuel, said, "It was very interesting, very stimulating, very exciting". Ray Solomonoff kept notes giving his impression of the talks and the ideas from various discussions. === McCarthy's 1956 AI distribution list === This is the list in the "People Interested in the Artificial Intelligence Problem" document which McCarthy produced in 1956, partly in lieu of a list of attendees at the Dartmouth workshop. According to McCarthy the list was "being sent to the people on the list and a few others", and its purpose was "to let those on it know who is interested in receiving documents on the problem" of artificial intelligence. McCarthy also promised to deliver them a report on the Dartmouth conference, and to send an updated list soon afterwards. It includes people who did not attend the conference and does not include everyone who did attend it.

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  • Neuroshima

    Neuroshima

    Neuroshima is a Polish tabletop roleplaying system inspired by such films and games as Mad Max, Fallout, The Matrix, Terminator and Deadlands: Hell on Earth. It is currently available only in Polish. The game's motto is "never trust the machines". Its designers include Michal Oracz and Ignacy Trzewiczek. == Setting == The game describes the United States in the mid-21st century, after a nuclear war started by a cybernetic revolt, which molded the continent into a barren wasteland. It seems that the reason for the war to break out was a sentient Artificial Intelligence commonly referred to as Moloch and made up of interconnected net of military computers: automated factories, military facilities, power plants and alike, that now cover the whole north of the U.S., from Oregon to the Great Lakes. On the south, there is another creation, called the Neojungle, that poses a threat to those who survived the war. It is a semi-intelligent carnivorous vegetation that grows very quickly, advancing north from Latin America. Right in the middle, there are humans. They are surrounded by mutant creatures, some bred by Moloch and hostile towards humans, and some simply animals and humans misshapen by nuclear fallout. On top of that there are Moloch's deadly machines lurking to complete the picture. But what is stressed in the book is that the worst enemy of humans is within them: hatred, indifference, greed. === Landscapes of Neuroshima === Car wrecks, ruined towns and villages, collapsed roofs on deserted houses, broken glass in the windows of abandoned gas stations fill the landscape of the United States of the middle of the 21st century. Technology is history - cars will not start, radios are jammed, no electricity whatsoever almost everywhere the characters go. Shops and malls are looted, prosperous villages are burned by gangers, and safe places are very sparse. === People in Neuroshima === No one knows how many people survived the war with machines, but it is estimated that their number oscillates around 2-3 million. Some people reverted to nomadic lifestyles and live in the deserts, some of them try to build the civilisation anew in devastated cities, some of them form gangs of highwaymen (called gangers), some of them just try to make a living by growing crops, and finally, there are those who just wander around the wasteland; the adventuring sort here is mostly represented by player characters. Each village they visit in this world is a discrete microcosm and nothing is certain as whether the inhabitants are welcoming or shoot strangers on sight. The continent is full of small, anonymous settlements, but there are places which aspire to become post-nuclear states. === Places in Neuroshima === In this world it is very important where you come from, and that is because people are prejudiced and afraid of strangers. Different places produce different kinds of people, and who you are is determined by where you are from. Examples: The Southern Hegemony - (commonly referred to as 'the Hegemony') - located in what was once Arizona, New Mexico and partially Texas. A place where brute force determines one's place in the society. Dominated by gangs and unhampered by Moloch, the Hegemony is a threat to neighbouring lands. Vegas - the only well-lit city in the post-apocalyptic world. Home to many playhouses and casinos, it attracts people from every part of the country. Mother Desert - if you were born in the desert, whenever you go away from civilisation, you feel at home. Many Native Americans still live out there and are doing fine - after all the warheads did not hit the deserts. Detroit - known for some of the best drivers and racers in the post-nuclear US. Home of many gangs, such as The Shultz (mafia styled), Hurons (punkers), The League (racers), Parker Lots (gothic assassins) and the Gas Drinkers (mutant barbarians). New York - a place which has established a strong government and would like to rebuild America. They maintain schools, factories and railways and send soldiers to fight Moloch. Surprisingly enough, they sometimes succeed. Texas - the healthiest place in America. Actually, the only place where one can find green vegetation. Modern Texans still grow crops, breed horses and herd cattle, like their ancestors in the 19th century did. The Appalachian Federation - a place ruled by feudal lords. They have a social class system, in which people are divided into nobility and peasantry. Thanks to its iron and coal deposits, it's one of the richest places in the post-nuclear U.S. The Outpost - A mobile settlement run by scientists who aim to destroy Moloch. In coalition with New York, they manage an army, which is yet to stop Moloch's advance south. They steal technology from the machines they destroy and apply it to their own advantage. == System == The game uses its own, custom system of rules. The dice you use is d20. This system does not have an official name, but it is unconnected to the d20 system, as it typically uses three twenty-sided dice. === Four colours === Neuroshima relies on the division of the gameplay into something the authors called Four Colours, namely steel, chrome, rust and mercury. The choice of a particular colour is made by the gamemaster (the decision can be consulted with the players in order to enhance the game experience) and determines the mood, atmosphere and the type of events/characters present in the story. The name of the colour itself implies the kind of gameplay it will symbolise. These colours are: Steel - this kind of gameplay is characterised by a slightly optimistic attitude towards the world. The aim is to raise the spirit of the characters by showing them that the war with the machines that is going on may be a difficult one, but it is not unwinnable, and that humans, when strong and united, can build the world anew. Example of a story: a unit of soldiers dispatched from the Outpost is sent to build a bunker and establish a relay base far in the north in order to plan a counter-tactic against Moloch's advance south. Chromium - is characterised by a hedonistic attitude. The characters are supposed to enjoy anything that is left from the world after the war and the story is supposed to allow them to do that. Example: the characters are offered a well-paid job by a local ganger boss who extorts wares from local tradesmen. Their job is to drive around the county and pick up the extorted items and trade it for drugs. Rust - a depressing, pessimistic mood. The characters will encounter rust, dilapidation and ruin everywhere they go. All the elements and NPCs of a story played in this mood are supposed to put the characters down and destroy their spirit. Example: the characters, badly wounded after a gunfight and robbed of all their possession find refuge in a village which is constantly raided by gangers. The characters' quest is to repel those attacks, but the enemies outnumber them and are well equipped, whereas the characters have nothing to fight with. Mercury (Quicksilver) - the most depressing side of the game; usually stories played in this mood end with the death of all the characters. The aim of this mood is to show that any kind of action undertaken is futile and that the war is already over, hence all the people are already dead, which is a fact they just need to realise. Example: a group of soldiers stationed in a bunker is awaiting an attack by mutants. They are well-armed and trained, but there is a mistake in the intelligence they were given and they do not know yet that they are seriously outnumbered. The attack commences at dusk and it is already too late to retreat, so the characters decide to seal off the bunker, hopeful that the mutants will not be able to get inside and simply go away. The mutants attack the bunker with chemical weapons instead. The characters do not have enough gas masks to go around. As an effect, those strong enough will kill the weaker ones to get their masks, not knowing that the mutants will blow up the sealed entrance the following morning. == Official rulebooks and sourcebooks == The current edition is 1.5 [1]. Since the release of the game in 2003, sourcebooks have been appearing. The game keeps growing bigger with every add-on, as well as the storyline, which is updated in those sourcebooks and in Space Pirate (pl. Gwiezdny Pirat) magazine, also published by Portal. === List of released rulebooks and sourcebooks === Neuroshima 1.0 - the original edition of the core rulebook (out of print). Neuroshima 1.5 - enhanced and revised core rulebook, with new material added and some material cut out. Wyścig (The Race) - sourcebook dedicated to cars and racing; contains rules concerning building your own vehicle and new character classes connected with driving. Gladiator - sourcebook describing in detail the "Gladiator" character class. Supplement (Supplement) - sourcebook revising the core rulebook. Detroit - sourcebook describing the city of Detroit, its inhabi

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  • Artificial intelligence in customer experience

    Artificial intelligence in customer experience

    Artificial intelligence in customer experience is the use and development of artificial intelligence (AI) to aid and improve customer experience (sometimes abbreviated to CX AI). Chatbots are often seen as the first step in the development of AI within the industry, but more tailored offerings are slowly becoming available. The use of artificial intelligence in the space has since become more diverse than simply chatbots, with AI underpinning entire CX cloud platforms now used at major corporations. Contact center as a service (CCaaS) has become a core solution of the CX (customer experience) industry, with the CCaaS market size expected to reach $17.19 Billion by 2030 in the United States alone. == History == As with many AI applications, CX AI early implementation case studies have demonstrated that AI can increase the quality of customer interactions and therefore the overall experience that organizations can provide. This in turn has suggested a higher return on investment and/or revenue as a result. The beginning of the revolution of customer experience and the use of machine learning was with chatbots. The use of this type of AI can be traced back to Alan Turing in 1950, when the Church–Turing thesis suggested that computers could use "formal reasoning" to reach conclusions. In 2017, Meta produced one of the first breakthroughs for everyday use of AI for customer experience when it allowed Facebook users to create their own messaging bots for free on its Facebook messenger platform. The main focus of this was to both automate and improve customer experience and interaction. In 2023, CCaaS vendors began announcing the integration of ChatGPT’s generative AI into their CX solutions. Generative AI adds a layer of semantics into AI outputs. This was a major breakthrough for conversational AI. Using natural language processing and conversational AI, chatbots could enhance the level of service they could provide, speaking to customers in an easy-to-understand and conversational tone. == Applications == Currently the main location for the application of CX AI in the sector is in contact centers. Historically, contact centers were simply known as call centers, but in recent years differentiation developed between the two terms. Call centers provide phone support, while contact centers also provide support via digital channels in addition to analogue phone systems. Contact centers are therefore seen as a complete customer service solution, where as call centers simply cover one aspect of customer interactions. As a part of improving CX, AI is also improving the employee experience. AI is able to automate tasks to free up time for contact center agents to focus on higher priority tasks. For example, AI can be used for auto summarization. This means that instead of human agents having to summarize customer interactions now AI can do it, saving organizations time and money.

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  • FuseBase

    FuseBase

    FuseBase (previously Nimbus Note and Nimbus Platform) is a B2B SaaS platform. It is among the first to support the Model Context Protocol (MCP), an open standard enabling seamless integration of AI agents with external tools, systems, and data sources. == History == The platform was founded in 2014 as Nimbus Note, the platform started as a cross-platform note-taking and information management tool. As it evolved into Nimbus Platform, it added project management and client portal capabilities. In 2023, the company rebranded as FuseBase, pivoting to connect and automate both internal and external collaboration through AI Agents and cutting-edge protocol adoption like MCP. At the same time, FuseBase was named Product of the Year on Product Hunt. == Technical overview == The platform integrates the Model Context Protocol (MCP), an open-source framework created by Anthropic. MCP allows AI models to securely access and interact with external data, tools, and systems. This enables FuseBase AI Agents to gather relevant context, perform actions, and provide more advanced automation.

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  • DialogOS

    DialogOS

    DialogOS is a graphical programming environment to design computer system which can converse through voice with the user. Dialogs are clicked together in a Flowchart. DialogOS includes bindings to control Lego Mindstorms robots by voice and has bindings to SQL databases, as well as a generic plugin architecture to integrate with other types of backends. DialogOS is used in computer science courses in schools and universities to teach programming and to introduce beginners in the basic principles of human/computer interaction and dialog design. It has also been used in research systems. DialogOS was initially developed commercially by CLT Sprachtechnologie GmbH until its liquidation in 2017. The rights were then acquired by Saarland University and the software was released as open-source. == Bindings to Lego Mindstorms NXT == DialogOS can control the LEGO Mindstorms NXT Series. It uses sensor-nodes to obtain values for the following sensors: noise sensor ultrasonic sensor touch sensor luminosity sensor

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  • Murderbot (TV series)

    Murderbot (TV series)

    Murderbot is an American science fiction action comedy television series created by Paul Weitz and Chris Weitz for Apple TV+. It is based on All Systems Red, the first book of the series The Murderbot Diaries by Martha Wells, who serves as a consulting producer. The series stars Alexander Skarsgård as the titular character. The first season premiered on May 16, 2025 and received positive reviews. In July 2025, the series was renewed for a second season. == Premise == A media-obsessed private security construct (manufactured from cloned human tissue and mechanical parts) calling itself Murderbot must hide its newly acquired autonomy while completing dangerous assignments and being simultaneously drawn to humans, and appalled by their weakness. == Cast and characters == === Main === Alexander Skarsgård as Murderbot Noma Dumezweni as Ayda Mensah, a terraforming specialist, the President of Preservation Alliance and the leader of the science team protected by Murderbot David Dastmalchian as Gurathin, a tech expert and augmented human Sabrina Wu as Pin-Lee, a scientist and legal counsel to the team Akshay Khanna as Ratthi, a wormhole expert Tamara Podemski as Bharadwaj, a geochemist Tattiawna Jones as Arada, a biologist === Recurring === Cast of show-within-a-show The Rise and Fall of Sanctuary Moon John Cho as Eknie Jef Chem (playing Captain Hossein) Jack McBrayer as Breiller MocJac (playing Navigation Officer Hordööp-Sklanch) Clark Gregg as Arletty (playing Lieutenant Kullervv) DeWanda Wise as Pordron Bretney III Roche (playing NawBot 337 Alt 66) === Guest === Anna Konkle as Leebeebee, a member of another survey team on the planet. The character does not appear in the novella. Amanda Brugel as GrayCris Blue Leader David Reale as GrayCris Yellow == Episodes == == Production == The book series was optioned in the late 2010s, and its film adaptation was considered. In 2021, book series author Martha Wells said that a potential TV series adaptation was in development and that she had read the script and was "really excited about it". The series was green lit by Apple TV+ in 2022, with Wells serving as a consulting producer. The production design team, led by Sue Chan, started work in the autumn. Tommy Arnold, the Murderbot Diaries special edition illustrator, created the concept art for the show. After the casting was delayed by the 2023 SAG-AFTRA strike, in December 2023 it was announced that Alexander Skarsgård would produce and star in the series. He developed the character and the world of Murderbot with the showrunners. In February 2024, David Dastmalchian and Noma Dumezweni joined the cast. In March, Sabrina Wu, Tattiawna Jones, Akshay Khanna, and Tamara Podemski joined the cast. On July 10, 2025, the series was renewed for a second season. Showrunners Chris and Paul Weitz suggested the second season would combine the next three books of the series and will have longer episodes. === Filming === Principal photography for the first season took place from March–June 2024, in Toronto and parts of Ontario, Canada. Most of the filming was done on location, with the Sanctuary Moon scenes filmed on a virtual production stage. Principal photography for the second season began in mid-2026, in Madrid, Spain. It is planned to last 71 days, with Martha Wells also visiting the set. == Release == The first two episodes of Murderbot premiered on Apple TV+ on May 16, 2025, with subsequent episodes released weekly. The first season consists of ten episodes. == Reception == Even before the release of the show, numerous media sources had commented on the titular character as being coded as autistic and agender. On the review aggregator website Rotten Tomatoes, Murderbot has an approval rating of 96% with an average score of 7.5/10, based on 76 critics' reviews. The website's critical consensus states, "Alexander Skarsgård's superbly dry wit brings a lot of heart to Murderbot, making for a refreshingly jaunty sci-fi saga about finally coming out of one's shell". Metacritic, which uses a weighted average, assigned a score of 70 out of 100, based on 28 critics, indicating "generally favorable" reviews. Some reviewers have criticized Murderbot's changes to Wells' original books. Angela Watercutter of Wired noted that the series has significant tonal differences from the books and noted the show's changes to characters, particularly Murderbot and Dr. Mensah, and Wells' social commentary. === Accolades === Murderbot was a finalist for the 2025 Dragon Award for Best Science Fiction or Fantasy TV Series. Tommy Arnold won the 2025 Concept Art Association Award in the category of Live-Action Series Character Art for his work on Murderbot. Alexander Skarsgård was nominated for a Critics' Choice Award for Best Actor in a Comedy Series. Carrie Grace and Laura Jean Shannon were nominated for a Costume Designers Guild Award in the category of Excellence in Sci-Fi/Fantasy Television for their work on FreeCommerce. Amanda Jones was nominated for a Composers & Lyricists Award for Outstanding Original Title Sequence for a Television Production.

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  • International Conference on Automated Planning and Scheduling

    International Conference on Automated Planning and Scheduling

    The International Conference on Automated Planning and Scheduling (ICAPS) is a leading international academic conference in automated planning and scheduling held annually for researchers and practitioners in planning and scheduling. ICAPS is supported by the National Science Foundation, the journal Artificial Intelligence, and other supporters. == The IPC and PDDL == ICAPS conducts the International Planning Competition (IPC), a competition scheduled every few years that empirically evaluates state-of-the-art planning systems on a collection of benchmark problems. The Planning Domain Definition Language (PDDL) was developed mainly to make the 1998/2000 International Planning Competition possible, and then evolved with each competition. PDDL is an attempt to standardize Artificial Intelligence (AI) planning languages. PDDL was first developed by Drew McDermott and his colleagues in 1998, inspired by STRIPS, ADL, and other sources. == History == The ICAPS conferences began in 2003 as a merge of two bi-annual conferences, the International Conference on Artificial Intelligence Planning and Scheduling (AIPS) and the European Conference on Planning (ECP). == List of events ==

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  • Speech segmentation

    Speech segmentation

    Speech segmentation is the process of identifying the boundaries between words, syllables, or phonemes in spoken natural languages. The term applies both to the mental processes used by humans, and to artificial processes of natural language processing. In the field of automatic pronunciation assessment, the process of segmenting an utterance against expected word(s) is called forced alignment. Speech segmentation is a subfield of general speech perception and an important subproblem of the technologically focused field of speech recognition, and cannot be adequately solved in isolation. As in most natural language processing problems, one must take into account context, grammar, and semantics, and even so the result is often a probabilistic division (statistically based on likelihood) rather than a categorical one. Though it seems that coarticulation—a phenomenon which may happen between adjacent words just as easily as within a single word—presents the main challenge in speech segmentation across languages, some other problems and strategies employed in solving those problems can be seen in the following sections. This problem overlaps to some extent with the problem of text segmentation that occurs in some languages which are traditionally written without inter-word spaces, like Chinese and Japanese, compared to writing systems which indicate speech segmentation between words by a word divider, such as the space. However, even for those languages, text segmentation is often much easier than speech segmentation, because the written language usually has little interference between adjacent words, and often contains additional clues not present in speech (such as the use of Chinese characters for word stems in Japanese). == Lexical recognition == In natural languages, the meaning of a complex spoken sentence can be understood by decomposing it into smaller lexical segments (roughly, the words of the language), associating a meaning to each segment, and combining those meanings according to the grammar rules of the language. Though lexical recognition is not thought to be used by infants in their first year, due to their highly limited vocabularies, it is one of the major processes involved in speech segmentation for adults. Three main models of lexical recognition exist in current research: first, whole-word access, which argues that words have a whole-word representation in the lexicon; second, decomposition, which argues that morphologically complex words are broken down into their morphemes (roots, stems, inflections, etc.) and then interpreted and; third, the view that whole-word and decomposition models are both used, but that the whole-word model provides some computational advantages and is therefore dominant in lexical recognition. To give an example, in a whole-word model, the word "cats" might be stored and searched for by letter, first "c", then "ca", "cat", and finally "cats". The same word, in a decompositional model, would likely be stored under the root word "cat" and could be searched for after removing the "s" suffix. "Falling", similarly, would be stored as "fall" and suffixed with the "ing" inflection. Though proponents of the decompositional model recognize that a morpheme-by-morpheme analysis may require significantly more computation, they argue that the unpacking of morphological information is necessary for other processes (such as syntactic structure) which may occur parallel to lexical searches. As a whole, research into systems of human lexical recognition is limited due to little experimental evidence that fully discriminates between the three main models. In any case, lexical recognition likely contributes significantly to speech segmentation through the contextual clues it provides, given that it is a heavily probabilistic system—based on the statistical likelihood of certain words or constituents occurring together. For example, one can imagine a situation where a person might say "I bought my dog at a ____ shop" and the missing word's vowel is pronounced as in "net", "sweat", or "pet". While the probability of "netshop" is extremely low, since "netshop" isn't currently a compound or phrase in English, and "sweatshop" also seems contextually improbable, "pet shop" is a good fit because it is a common phrase and is also related to the word "dog". Moreover, an utterance can have different meanings depending on how it is split into words. A popular example, often quoted in the field, is the phrase "How to wreck a nice beach", which sounds very similar to "How to recognize speech". As this example shows, proper lexical segmentation depends on context and semantics which draws on the whole of human knowledge and experience, and would thus require advanced pattern recognition and artificial intelligence technologies to be implemented on a computer. Lexical recognition is of particular value in the field of computer speech recognition, since the ability to build and search a network of semantically connected ideas would greatly increase the effectiveness of speech-recognition software. Statistical models can be used to segment and align recorded speech to words or phones. Applications include automatic lip-synch timing for cartoon animation, follow-the-bouncing-ball video sub-titling, and linguistic research. Automatic segmentation and alignment software is commercially available. == Phonotactic cues == For most spoken languages, the boundaries between lexical units are difficult to identify; phonotactics are one answer to this issue. One might expect that the inter-word spaces used by many written languages like English or Spanish would correspond to pauses in their spoken version, but that is true only in very slow speech, when the speaker deliberately inserts those pauses. In normal speech, one typically finds many consecutive words being said with no pauses between them, and often the final sounds of one word blend smoothly or fuse with the initial sounds of the next word. The notion that speech is produced like writing, as a sequence of distinct vowels and consonants, may be a relic of alphabetic heritage for some language communities. In fact, the way vowels are produced depends on the surrounding consonants just as consonants are affected by surrounding vowels; this is called coarticulation. For example, in the word "kit", the [k] is farther forward than when we say 'caught'. But also, the vowel in "kick" is phonetically different from the vowel in "kit", though we normally do not hear this. In addition, there are language-specific changes which occur in casual speech which makes it quite different from spelling. For example, in English, the phrase "hit you" could often be more appropriately spelled "hitcha". From a decompositional perspective, in many cases, phonotactics play a part in letting speakers know where to draw word boundaries. In English, the word "strawberry" is perceived by speakers as consisting (phonetically) of two parts: "straw" and "berry". Other interpretations such as "stra" and "wberry" are inhibited by English phonotactics, which does not allow the cluster "wb" word-initially. Other such examples are "day/dream" and "mile/stone" which are unlikely to be interpreted as "da/ydream" or "mil/estone" due to the phonotactic probability or improbability of certain clusters. The sentence "Five women left", which could be phonetically transcribed as [faɪvwɪmɘnlɛft], is marked since neither /vw/ in /faɪvwɪmɘn/ nor /nl/ in /wɪmɘnlɛft/ are allowed as syllable onsets or codas in English phonotactics. These phonotactic cues often allow speakers to easily distinguish the boundaries in words. Vowel harmony in languages like Finnish can also serve to provide phonotactic cues. While the system does not allow front vowels and back vowels to exist together within one morpheme, compounds allow two morphemes to maintain their own vowel harmony while coexisting in a word. Therefore, in compounds such as "selkä/ongelma" ('back problem') where vowel harmony is distinct between two constituents in a compound, the boundary will be wherever the switch in harmony takes place—between the "ä" and the "ö" in this case. Still, there are instances where phonotactics may not aid in segmentation. Words with unclear clusters or uncontrasted vowel harmony as in "opinto/uudistus" ('student reform') do not offer phonotactic clues as to how they are segmented. From the perspective of the whole-word model, however, these words are thought be stored as full words, so the constituent parts would not necessarily be relevant to lexical recognition. == In infants and non-natives == Infants are one major focus of research in speech segmentation. Since infants have not yet acquired a lexicon capable of providing extensive contextual clues or probability-based word searches within their first year, as mentioned above, they must often rely primarily upon phonotactic and rhythmic cues (with prosody being the dominant cue), all

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  • Kórsafn

    Kórsafn

    Kórsafn (Icelandic: Choral archives) is a sound installation by Icelandic artist Björk. Developed in collaboration with the technology company Microsoft, audio design firm Listen and architecture office firm Atelier Ace, the installation was designed for the lobby of the Sister City Hotel in New York City, United States, and launched in 2020. Elaborating 17 years of choral recording taken from Björk discography, Kórsafn consisted of an evolving music composition that uses an artificial intelligence model that responds to real-time weather data, creating a continuously shifting auditory experience. == Background and concept == In 2018, Björk announced her tenth concert tour Cornucopia, which debuted as a residency show at The Shed arts center. Before the start of the show, it was confirmed she would be accompanied by The Hamrahlid Choir. In 2019, while she was performing at The Shed, Björk stayed alongside the choir at the Sister City Hotel in New York City, where they would rehearse for the performances. While there, the Atelier Ace, which owns the Sister City boutique hotels, asked her to create a sound installation for the lobby. This was the second work commissioned by the hotel, a year after a similar piece by Julianna Barwick was featured in the lobby. Kórsafn is formed from two Icelandic words, "kór" ("choral") and "safn" ("archives"). The installation features recordings of Björk’s choral works from the previous 17 years, including compositions taken from her albums Medúlla (2004) and Biophilia (2011). The artificial intelligence system was developed in collaboration with Microsoft. The software processes data gathered from sensors and by a camera placed on the roof of the Sister City Hotel building and by a barometer. It then uses algorithms to determine how the choral elements are layered, pitched, and mixed in real time. The AI generate variations in real time by reacting to the passage of flocks, clouds, airplanes and changes in pressure. Data collected from sensors on the hotel’s rooftop include wind speed, cloud cover, and precipitation levels. These inputs influence the tonal quality, volume, and rhythmic patterns of the soundscape. The sound is played through hidden speakers in the hotel's lobby, blending with the architectural environment to create an immersive experience for guests. The AI system learns over time from the changing of the seasons and weather constantly evolving the sound - keeping in harmony with the sky. Björk described the project as an "AI tango," expressing curiosity about the interplay between her choral compositions and the AI's interpretations of environmental data. She noted the significance of the Hudson Valley's rich bird migrations, which influence the generative aspects of the soundscape. Due to the COVID-19 pandemic, the hotel closed while the installation was ongoing, making a version of the sound piece available online. == Reception == Kórsafn was positively reviewed. It's Nice That author Jenny Brewer described the piece as "a high-tech alternative to the smooth jazz that usually whistles through hotel lobbies". Writing for CNET, Scott Stein observed that it "is lovely and low-key, and honestly, it just blends into the background. It's nothing wild, but it fits the hotel", adding that "after an hour, it didn't get annoying, or too repetitive". The installation garnered several recognitions. It was nominated in the Fast Company's 2020 Innovation by Design Awards in the Hospitality category. It received three Clio Awards silver prizes, in the Use of Music in Experience/Activation, Sound Design and Emerging Technology categories.

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  • Artificial intelligence in customer experience

    Artificial intelligence in customer experience

    Artificial intelligence in customer experience is the use and development of artificial intelligence (AI) to aid and improve customer experience (sometimes abbreviated to CX AI). Chatbots are often seen as the first step in the development of AI within the industry, but more tailored offerings are slowly becoming available. The use of artificial intelligence in the space has since become more diverse than simply chatbots, with AI underpinning entire CX cloud platforms now used at major corporations. Contact center as a service (CCaaS) has become a core solution of the CX (customer experience) industry, with the CCaaS market size expected to reach $17.19 Billion by 2030 in the United States alone. == History == As with many AI applications, CX AI early implementation case studies have demonstrated that AI can increase the quality of customer interactions and therefore the overall experience that organizations can provide. This in turn has suggested a higher return on investment and/or revenue as a result. The beginning of the revolution of customer experience and the use of machine learning was with chatbots. The use of this type of AI can be traced back to Alan Turing in 1950, when the Church–Turing thesis suggested that computers could use "formal reasoning" to reach conclusions. In 2017, Meta produced one of the first breakthroughs for everyday use of AI for customer experience when it allowed Facebook users to create their own messaging bots for free on its Facebook messenger platform. The main focus of this was to both automate and improve customer experience and interaction. In 2023, CCaaS vendors began announcing the integration of ChatGPT’s generative AI into their CX solutions. Generative AI adds a layer of semantics into AI outputs. This was a major breakthrough for conversational AI. Using natural language processing and conversational AI, chatbots could enhance the level of service they could provide, speaking to customers in an easy-to-understand and conversational tone. == Applications == Currently the main location for the application of CX AI in the sector is in contact centers. Historically, contact centers were simply known as call centers, but in recent years differentiation developed between the two terms. Call centers provide phone support, while contact centers also provide support via digital channels in addition to analogue phone systems. Contact centers are therefore seen as a complete customer service solution, where as call centers simply cover one aspect of customer interactions. As a part of improving CX, AI is also improving the employee experience. AI is able to automate tasks to free up time for contact center agents to focus on higher priority tasks. For example, AI can be used for auto summarization. This means that instead of human agents having to summarize customer interactions now AI can do it, saving organizations time and money.

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  • Artificial Intelligence Cold War

    Artificial Intelligence Cold War

    The Artificial Intelligence Cold War (AI Cold War) is a narrative in which geopolitical tensions between the United States of America (USA) and the People's Republic of China (PRC) could lead to a Second Cold War waged in the area of artificial intelligence technology rather than in the areas of nuclear capabilities or ideology. The context of the AI Cold War narrative is the AI arms race, which involves a build-up of military capabilities using AI technology by the US and China and the usage of increasingly advanced semiconductors which power those capabilities. According to a February 2019 publication by the Center for a New American Security, General Secretary of the Chinese Communist Party Xi Jinping – believes that being at the forefront of AI technology will be critical to the future of China's global military and economic power competition. == Origins of the term == The term AI Cold War first appeared in 2018 in an article in Wired magazine by Nicholas Thompson and Ian Bremmer. The two authors trace the emergence of the AI Cold War narrative to 2017, when China published its AI Development Plan, which included a strategy aimed at becoming the global leader in AI by 2030. While the authors acknowledge the use of AI by China to strengthen its authoritarian (totalitarian) rule, they warn against the perils for the US of engaging in an AI Cold War strategy. Thompson and Bremmer rather advocate for a technological cooperation between the US and China to encourage global standards in privacy and ethical use of AI. Shortly after the publication of the article in Wired magazine, the former U.S. Treasury Secretary Hank Paulson referred to the emergence of an ‘Economic Iron Curtain’ between the US and China, reinforcing the new AI Cold War narrative. == Proponents of the AI Cold War narrative == Politico contributed to reinforcing the AI Cold War narrative. In 2020, the paper argued that because of the increasing AI capabilities of China, the US and other democratic countries have to create an alliance to stay ahead of China. Former Google chief executive Eric Schmidt, together with Graham T. Allison alleged in an article in Project Syndicate that, in the context of the COVID-19 pandemic, the AI capabilities of China are ahead of the US in most critical areas. Scientists who have immigrated to the U.S. play an outsize role in the country's development of AI technology. Many of them were educated in China, prompting debates about national security concerns amid worsening relations between the two countries. Policy and technology experts have pointed to concerns about unethical use of AI which would be primarily associated with China. Ethics would therefore constitute a major ideological divide in the upcoming AI Cold War. Fears around disrupting supply chains and a global semiconductor shortage are linked to Taiwan's critical role in the production of semiconductors. 70% of semiconductors are either produced in Taiwan or transfer through Taiwan, where TSMC, world's largest chipmaker is headquartered. The PRC does not recognize the sovereignty of Taiwan and trade restrictions by the US on companies selling semiconductors to the PRC have disrupted in the past the commercial relationships between TSMC and Huawei. == Reactions to the AI Cold War == === Review of the validity of the AI Cold War narrative === Academics and observers expressed concerns about the validity and soundness of the AI Cold War narrative. Denise Garzia expressed concern in Nature that the AI Cold War narrative will undermine the efforts by the US to establish global rules for AI ethics. Researchers have warned in MIT Technology Review that the breakdown in international collaboration in the area of science because of the threat of the alleged AI Cold War would be detrimental to progress. Additionally, the AI Cold War narrative impacts on many more areas including the planning of supply chains and the proliferation of AI. The dissemination of the AI Cold War narrative could therefore be costly and destructive and exacerbate existing tensions. Joanna Bryson and Helena Malikova have pointed to Big Tech's potential interest in promoting the AI Cold War narrative, as technology companies lobby for less onerous regulation of AI in the US and the EU. A factual assessment of the existing AI capabilities of different countries shows a less binary reality than portrayed by the AI Cold War narrative. The AI Cold War started as a narrative but it could turn into a self-fulfilling prophecy and fuel an arms race, not only because of corporate interests but also because of the existing interests at different national security departments. Regarding cyber power, the International Institute for Strategic Studies published a study in June 2021, which argued that the online capabilities of China have been exaggerated and that Chinese cyber power is at least a decade behind the US, largely due to lingering security issues. === Restrictions to trading with China === US politicians and European industry players have invoked the looming AI Cold War as a reason to ban procurement by public authorities in Europe of Huawei 5G technology due to concerns over the Chinese state-sponsored surveillance industry. In 2019, the Trump administration successfully lobbied the Dutch government into stopping the Netherlands-based company ASML from exporting equipment to China. ASML manufactures a machine called an extreme ultraviolet lithography system used by semiconductor producers, including TSMC and Intel to produce state-of the-art microchips. The Biden administration adopted the same course of action as the Trump administration and requested the Netherlands to restrict sales by ASML to China, invoking national-security concerns. The trade restrictions imposed by the Trump administration affected semiconductors imports from China to the US and raised concerns by the US industry that supply chains will be disrupted in case of an AI Cold War. This prompted US technology companies to develop mitigation strategies including hoarding semiconductors and trying to set up local semiconductor production facilities, with the support of government subsidies. === Industrial policy initiatives === ==== United States ==== In June 2021, the US Senate approved the U.S. Innovation and Competition Act providing around 250 billion US dollars public money support to the US technological and manufacturing industry. The alleged Chinese threat in the area of technology helped secure a strong bipartisan support for the new legislation, amounting to the largest industrial policy move by the US in decades. Chinese authorities reproached to the US that the bill was “full of cold war zero-sum thinking”. The legislative bill is aimed at strengthening capabilities in the area of technology, such as quantum computing and AI specifically to face the competitive threat from China perceived as urgent. Senator Chuck Schumer, the leader of the Senate majority and one of the sponsors of the industrial policy bill invoked the threat of authoritarian regimes that want “grab the mantle of global economic leadership and own the innovations”. In 2022, U.S. Innovation and Competition Act was amended and turned into the Chips and Science Act with planned spending of 280 billion US dollars, 53 billion thereof are allocated directly to subsidies for semiconductors manufacturing. Commentators identified possible positive effects on innovation from the US attempts to compete with China in a perceived rivalry. Among the main beneficiaries of the US CHIPS Act are the semiconductor producers Intel, TSMC and Micron Technology. ==== European Chips Act ==== In February 2022, the European Union introduced its own European Chips Act initiative. The background of the initiative would be the objective of European strategic autonomy. The EU's initiative puts forward subsidies of 30 billion euros to encourage manufacturing of semiconductors in the EU. The US company Intel is one beneficiary of the initiative. The US and European chips acts raise concerns of protectionism and a risk of a subsidies "race to the bottom." === New world order === The AI Cold War heralds a new world order in geopolitics, according to Hemant Taneja and Fareed Zakaria. This new world order is a departure from the unipolar system dominated by the US. It is characterized by existence of two parallel digital ecosystems, ran by China and the US. In order to succeed countries that consider themselves as democracies are to align their technological ecosystems to that of the US, in a process labelled re-globalization.

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  • Apertus (LLM)

    Apertus (LLM)

    Apertus is a public large language model, developed by the Swiss AI Initiative (a collaboration between EPFL, ETH Zurich, and the Swiss National Supercomputing Centre). It was released on September 2, 2025, under the free and open-source Apache 2.0 license. Designed initially for business and research use cases around the world, Apertus was trained on over 1800 languages, and comes in 8 billion or 70 billion parameter versions and is available on Hugging Face for download. The model was developed aiming to adhere to European copyright law, and is one of the first examples of AI as a public good in the vein of AI Sovereignty. It is also the first large model to comply with the European Union's Artificial Intelligence Act. At its launch, the model creators emphasized multilinguality, transparency, and auditability as priorities in contrast to commercial frontier model. While international reception was largely positive, the first iteration was significantly behind the capabilities of frontier models and needs adaptation for many use cases with chatbots being a secondary but not a primary use case. As of late 2025, it was considered the largest and most capable fully open model. The capability of future models will depend in part on how much more funding can be secured.

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  • CogX Festival

    CogX Festival

    CogX Festival is a global festival focusing on the impact of artificial intelligence (AI) and emerging technology on industry, government, and society. It takes place annually, usually in September, in London, England. Founded by Charlie Muirhead and Tabitha Goldstaub in 2017, CogX aims to facilitate dialogue and understanding about AI and its implications across various sectors. CogX Festival 2023 was held from September 12 to September 14 across multiple sites in London. == History == The inaugural CogX event took place in 2017, intending to bring together experts from diverse fields to discuss the role and impact of AI and emerging technologies. Since then, it has evolved to include a broader range of topics and attract a diverse audience. In 2018, the first CogX Awards festival was hosted. That year, over 50 awards were shown to 300 guests. In 2021, CogX and Hopin, a video conferencing software, signed an agreement lasting 4 years to make CogX a hybrid conference due to the COVID-19 pandemic. CogX 2021 attracted over 5,000 attendees in-person and over 100,000 virtually. In 2022, they returned to a live event format after two years of hybrid events and controlled physical attendance. They also launched the CogX app, which curated insights from the world's top podcasts. In 2023, after he had delivered the keynote address guest speaker Stephen Fry fell off the stage and subsequently broke his leg, hip, pelvis and a "bunch of ribs". A court filing in 2026 revealed that Fry was seeking £100,000 in damages from CogX Festival Ltd and creative agency Blonstein Events. == Programming == The festival features sessions, discussions, workshops, and exhibitions, encompassing various domains of AI and technology. In recent CogX Festivals, they have featured summits encompassing topics like global leadership and industry transformation.

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  • Sugeno integral

    Sugeno integral

    In mathematics, the Sugeno integral, introduced by Michio Sugeno as a fuzzy integral in work on fuzzy measures at the Tokyo Institute of Technology, is a type of integral with respect to a fuzzy measure. Let ( X , Ω ) {\displaystyle (X,\Omega )} be a measurable space and let h : X → [ 0 , 1 ] {\displaystyle h:X\to [0,1]} be an Ω {\displaystyle \Omega } -measurable function. The Sugeno integral over the crisp set A ⊆ X {\displaystyle A\subseteq X} of the function h {\displaystyle h} with respect to the fuzzy measure g {\displaystyle g} is defined by: ∫ A h ( x ) ∘ g = sup E ⊆ X [ min ( min x ∈ E h ( x ) , g ( A ∩ E ) ) ] = sup α ∈ [ 0 , 1 ] [ min ( α , g ( A ∩ F α ) ) ] {\displaystyle \int _{A}h(x)\circ g={\sup _{E\subseteq X}}\left[\min \left(\min _{x\in E}h(x),g(A\cap E)\right)\right]={\sup _{\alpha \in [0,1]}}\left[\min \left(\alpha ,g(A\cap F_{\alpha })\right)\right]} where F α = { x | h ( x ) ≥ α } {\displaystyle F_{\alpha }=\left\{x|h(x)\geq \alpha \right\}} . The Sugeno integral over the fuzzy set A ~ {\displaystyle {\tilde {A}}} of the function h {\displaystyle h} with respect to the fuzzy measure g {\displaystyle g} is defined by: ∫ A h ( x ) ∘ g = ∫ X [ h A ( x ) ∧ h ( x ) ] ∘ g {\displaystyle \int _{A}h(x)\circ g=\int _{X}\left[h_{A}(x)\wedge h(x)\right]\circ g} where h A ( x ) {\displaystyle h_{A}(x)} is the membership function of the fuzzy set A ~ {\displaystyle {\tilde {A}}} . == Usage and Relationships == Sugeno integral is related to h-index.

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