Artificial intelligence in customer experience is the use and development of artificial intelligence (AI) to aid and improve customer experience (sometimes abbreviated to CX AI). Chatbots are often seen as the first step in the development of AI within the industry, but more tailored offerings are slowly becoming available. The use of artificial intelligence in the space has since become more diverse than simply chatbots, with AI underpinning entire CX cloud platforms now used at major corporations. Contact center as a service (CCaaS) has become a core solution of the CX (customer experience) industry, with the CCaaS market size expected to reach $17.19 Billion by 2030 in the United States alone. == History == As with many AI applications, CX AI early implementation case studies have demonstrated that AI can increase the quality of customer interactions and therefore the overall experience that organizations can provide. This in turn has suggested a higher return on investment and/or revenue as a result. The beginning of the revolution of customer experience and the use of machine learning was with chatbots. The use of this type of AI can be traced back to Alan Turing in 1950, when the Church–Turing thesis suggested that computers could use "formal reasoning" to reach conclusions. In 2017, Meta produced one of the first breakthroughs for everyday use of AI for customer experience when it allowed Facebook users to create their own messaging bots for free on its Facebook messenger platform. The main focus of this was to both automate and improve customer experience and interaction. In 2023, CCaaS vendors began announcing the integration of ChatGPT’s generative AI into their CX solutions. Generative AI adds a layer of semantics into AI outputs. This was a major breakthrough for conversational AI. Using natural language processing and conversational AI, chatbots could enhance the level of service they could provide, speaking to customers in an easy-to-understand and conversational tone. == Applications == Currently the main location for the application of CX AI in the sector is in contact centers. Historically, contact centers were simply known as call centers, but in recent years differentiation developed between the two terms. Call centers provide phone support, while contact centers also provide support via digital channels in addition to analogue phone systems. Contact centers are therefore seen as a complete customer service solution, where as call centers simply cover one aspect of customer interactions. As a part of improving CX, AI is also improving the employee experience. AI is able to automate tasks to free up time for contact center agents to focus on higher priority tasks. For example, AI can be used for auto summarization. This means that instead of human agents having to summarize customer interactions now AI can do it, saving organizations time and money.
Software requirements
Software requirements for a system are the description of what the system should do, the service or services that it provides and the constraints on its operation. The IEEE Standard Glossary of Software Engineering Terminology defines a requirement as: A condition or capability needed by a user to solve a problem or achieve an objective A condition or capability that must be met or possessed by a system or system component to satisfy a contract, standard, specification, or other formally imposed document A documented representation of a condition or capability as in 1 or 2 The activities related to working with software requirements can broadly be broken down into elicitation, analysis, specification, and management. Note that the wording Software requirements is additionally used in software release notes to explain, which depending on software packages are required for a certain software to be built/installed/used. == Elicitation == Elicitation is the gathering and discovery of requirements from stakeholders and other sources. A variety of techniques can be used such as joint application design (JAD) sessions, interviews, document analysis, focus groups, etc. Elicitation is the first step of requirements development. == Analysis == Analysis is the logical breakdown that proceeds from elicitation. Analysis involves reaching a richer and more precise understanding of each requirement and representing sets of requirements in multiple, complementary ways. Requirements Triage or prioritization of requirements is another activity which often follows analysis. This relates to Agile software development in the planning phase, e.g. by Planning poker, however it might not be the same depending on the context and nature of the project and requirements or product/service that is being built. == Specification == Specification involves representing and storing the collected requirements knowledge in a persistent and well-organized fashion that facilitates effective communication and change management. Use cases, user stories, functional requirements, and visual analysis models are popular choices for requirements specification. == Validation == Validation involves techniques to confirm that the correct set of requirements has been specified to build a solution that satisfies the project's business objectives, and to detect and correct errors in the requirements before implementation. == Management == Requirements change during projects and there are often many of them. Management of this change becomes paramount to ensuring that the correct software is built for the stakeholders. == Tool support for Requirements Engineering == === Tools for Requirements Elicitation, Analysis and Validation === Taking into account that these activities may involve some artifacts such as observation reports (user observation), questionnaires (interviews, surveys and polls), use cases, user stories; activities such as requirement workshops (charrettes), brainstorming, mind mapping, role-playing; and even, prototyping; software products providing some or all of these capabilities can be used to help achieve these tasks. There is at least one author who advocates, explicitly, for mind mapping tools such as FreeMind; and, alternatively, for the use of specification by example tools such as Concordion. Additionally, the ideas and statements resulting from these activities may be gathered and organized with wikis and other collaboration tools such as Trello. The features actually implemented and standards compliance vary from product to product. === Tools for Requirements Specification === A Software requirements specification (SRS) document might be created using general-purpose software like a word processor or one of several specialized tools. Some of these tools can import, edit, export and publish SRS documents. It may help to make SRS documents while following a standardised structure and methodology, such as ISO/IEC/IEEE 29148:2018. Likewise, software may or not use some standard to import or export requirements (such as ReqIF) or not allow these exchanges at all. === Tools for Requirements Document Verification === Tools of this kind verify if there are any errors in a requirements document according to some expected structure or standard. === Tools for Requirements Comparison === Tools of this kind compare two requirement sets according to some expected document structure and standard. === Tools for Requirements Merge and Update === Tools of this kind allow the merging and update of requirement documents. === Tools for Requirements Traceability === Tools of this kind allow tracing requirements to other artifacts such as models and source code (forward traceability) or, to previous ones such as business rules and constraints (backwards traceability). === Tools for Model-Based Software or Systems Requirement Engineering === Model-based systems engineering (MBSE) is the formalised application of modelling to support system requirements, design, analysis, verification and validation activities beginning in the conceptual design phase and continuing throughout development and later lifecycle phases. It is also possible to take a model-based approach for some stages of the requirements engineering and, a more traditional one, for others. Very many combinations might be possible. The level of formality and complexity depends on the underlying methodology involved (for instance, i is much more formal than SysML and, even more formal than UML) === Tools for general Requirements Engineering === Tools in this category may provide some mix of the capabilities mentioned previously and others such as requirement configuration management and collaboration. The features actually implemented and standards compliance vary from product to product. There are even more capable or general tools that support other stages and activities. They are classified as ALM tools.
Persian Speech Corpus
The Persian Speech Corpus is a Modern Persian speech corpus for speech synthesis. The corpus contains phonetic and orthographic transcriptions of about 2.5 hours of Persian speech aligned with recorded speech on the phoneme level, including annotations of word boundaries. Previous spoken corpora of Persian include FARSDAT, which consists of read aloud speech from newspaper texts from 100 Persian speakers and the Telephone FARsi Spoken language DATabase (TFARSDAT) which comprises seven hours of read and spontaneous speech produced by 60 native speakers of Persian from ten regions of Iran. The Persian Speech Corpus was built using the same methodologies laid out in the doctoral project on Modern Standard Arabic of Nawar Halabi at the University of Southampton. The work was funded by MicroLinkPC, who own an exclusive license to commercialise the corpus, though the corpus is available for non-commercial use through the corpus' website. It is distributed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. The corpus was built for speech synthesis purposes, but has been used for building HMM based voices in Persian. It can also be used to automatically align other speech corpora with their phonetic transcript and could be used as part of a larger corpus for training speech recognition systems. == Contents == The corpus is downloadable from its website, and contains the following: 396 .wav files containing spoken utterances 396 .lab files containing text utterances 396 .TextGrid files containing the phoneme labels with time stamps of the boundaries where these occur in the .wav files. phonetic-transcript.txt which has the form "[wav_filename]" "[Phoneme Sequence]" in every line orthographic-transcript.txt which has the form "[wav_filename]" "[Orthographic Transcript]" in every line
Oscillatory neural network
An oscillatory neural network (ONN) is an artificial neural network that uses coupled oscillators as neurons. Oscillatory neural networks are closely linked to the Kuramoto model, and are inspired by the phenomenon of neural oscillations in the brain. Oscillatory neural networks have been trained to recognize images. Complex-Valued Oscillatory network has also been shown to store and retrieve multidimensional aperiodic signals. An oscillatory autoencoder has also been demonstrated, which uses a combination of oscillators and rate-coded neurons. A neuron made of two coupled oscillators, one having a fixed and the other having a tunable natural frequency, has been shown able to run logic gates such as XOR that conventional sigmoid neurons cannot.
Multiple kernel learning
Multiple kernel learning refers to a set of machine learning methods that use a predefined set of kernels and learn an optimal linear or non-linear combination of kernels as part of the algorithm. Reasons to use multiple kernel learning include a) the ability to select for an optimal kernel and parameters from a larger set of kernels, reducing bias due to kernel selection while allowing for more automated machine learning methods, and b) combining data from different sources (e.g. sound and images from a video) that have different notions of similarity and thus require different kernels. Instead of creating a new kernel, multiple kernel algorithms can be used to combine kernels already established for each individual data source. Multiple kernel learning approaches have been used in many applications, such as event recognition in video, object recognition in images, and biomedical data fusion. == Algorithms == Multiple kernel learning algorithms have been developed for supervised, semi-supervised, as well as unsupervised learning. Most work has been done on the supervised learning case with linear combinations of kernels, however, many algorithms have been developed. The basic idea behind multiple kernel learning algorithms is to add an extra parameter to the minimization problem of the learning algorithm. As an example, consider the case of supervised learning of a linear combination of a set of n {\displaystyle n} kernels K {\displaystyle K} . We introduce a new kernel K ′ = ∑ i = 1 n β i K i {\displaystyle K'=\sum _{i=1}^{n}\beta _{i}K_{i}} , where β {\displaystyle \beta } is a vector of coefficients for each kernel. Because the kernels are additive (due to properties of reproducing kernel Hilbert spaces), this new function is still a kernel. For a set of data X {\displaystyle X} with labels Y {\displaystyle Y} , the minimization problem can then be written as min β , c E ( Y , K ′ c ) + R ( K , c ) {\displaystyle \min _{\beta ,c}\mathrm {E} (Y,K'c)+R(K,c)} where E {\displaystyle \mathrm {E} } is an error function and R {\displaystyle R} is a regularization term. E {\displaystyle \mathrm {E} } is typically the square loss function (Tikhonov regularization) or the hinge loss function (for SVM algorithms), and R {\displaystyle R} is usually an ℓ n {\displaystyle \ell _{n}} norm or some combination of the norms (i.e. elastic net regularization). This optimization problem can then be solved by standard optimization methods. Adaptations of existing techniques such as the Sequential Minimal Optimization have also been developed for multiple kernel SVM-based methods. === Supervised learning === For supervised learning, there are many other algorithms that use different methods to learn the form of the kernel. The following categorization has been proposed by Gonen and Alpaydın (2011) ==== Fixed rules approaches ==== Fixed rules approaches such as the linear combination algorithm described above use rules to set the combination of the kernels. These do not require parameterization and use rules like summation and multiplication to combine the kernels. The weighting is learned in the algorithm. Other examples of fixed rules include pairwise kernels, which are of the form k ( ( x 1 i , x 1 j ) , ( x 2 i , x 2 j ) ) = k ( x 1 i , x 2 i ) k ( x 1 j , x 2 j ) + k ( x 1 i , x 2 j ) k ( x 1 j , x 2 i ) {\displaystyle k((x_{1i},x_{1j}),(x_{2i},x_{2j}))=k(x_{1i},x_{2i})k(x_{1j},x_{2j})+k(x_{1i},x_{2j})k(x_{1j},x_{2i})} . These pairwise approaches have been used in predicting protein-protein interactions. ==== Heuristic approaches ==== These algorithms use a combination function that is parameterized. The parameters are generally defined for each individual kernel based on single-kernel performance or some computation from the kernel matrix. Examples of these include the kernel from Tenabe et al. (2008). Letting π m {\displaystyle \pi _{m}} be the accuracy obtained using only K m {\displaystyle K_{m}} , and letting δ {\displaystyle \delta } be a threshold less than the minimum of the single-kernel accuracies, we can define β m = π m − δ ∑ h = 1 n ( π h − δ ) {\displaystyle \beta _{m}={\frac {\pi _{m}-\delta }{\sum _{h=1}^{n}(\pi _{h}-\delta )}}} Other approaches use a definition of kernel similarity, such as A ( K 1 , K 2 ) = ⟨ K 1 , K 2 ⟩ ⟨ K 1 , K 1 ⟩ ⟨ K 2 , K 2 ⟩ {\displaystyle A(K_{1},K_{2})={\frac {\langle K_{1},K_{2}\rangle }{\sqrt {\langle K_{1},K_{1}\rangle \langle K_{2},K_{2}\rangle }}}} Using this measure, Qui and Lane (2009) used the following heuristic to define β m = A ( K m , Y Y T ) ∑ h = 1 n A ( K h , Y Y T ) {\displaystyle \beta _{m}={\frac {A(K_{m},YY^{T})}{\sum _{h=1}^{n}A(K_{h},YY^{T})}}} ==== Optimization approaches ==== These approaches solve an optimization problem to determine parameters for the kernel combination function. This has been done with similarity measures and structural risk minimization approaches. For similarity measures such as the one defined above, the problem can be formulated as follows: max β , tr ( K t r a ′ ) = 1 , K ′ ≥ 0 A ( K t r a ′ , Y Y T ) . {\displaystyle \max _{\beta ,\operatorname {tr} (K'_{tra})=1,K'\geq 0}A(K'_{tra},YY^{T}).} where K t r a ′ {\displaystyle K'_{tra}} is the kernel of the training set. Structural risk minimization approaches that have been used include linear approaches, such as that used by Lanckriet et al. (2002). We can define the implausibility of a kernel ω ( K ) {\displaystyle \omega (K)} to be the value of the objective function after solving a canonical SVM problem. We can then solve the following minimization problem: min tr ( K t r a ′ ) = c ω ( K t r a ′ ) {\displaystyle \min _{\operatorname {tr} (K'_{tra})=c}\omega (K'_{tra})} where c {\displaystyle c} is a positive constant. Many other variations exist on the same idea, with different methods of refining and solving the problem, e.g. with nonnegative weights for individual kernels and using non-linear combinations of kernels. ==== Bayesian approaches ==== Bayesian approaches put priors on the kernel parameters and learn the parameter values from the priors and the base algorithm. For example, the decision function can be written as f ( x ) = ∑ i = 0 n α i ∑ m = 1 p η m K m ( x i m , x m ) {\displaystyle f(x)=\sum _{i=0}^{n}\alpha _{i}\sum _{m=1}^{p}\eta _{m}K_{m}(x_{i}^{m},x^{m})} η {\displaystyle \eta } can be modeled with a Dirichlet prior and α {\displaystyle \alpha } can be modeled with a zero-mean Gaussian and an inverse gamma variance prior. This model is then optimized using a customized multinomial probit approach with a Gibbs sampler. These methods have been used successfully in applications such as protein fold recognition and protein homology problems ==== Boosting approaches ==== Boosting approaches add new kernels iteratively until some stopping criteria that is a function of performance is reached. An example of this is the MARK model developed by Bennett et al. (2002) f ( x ) = ∑ i = 1 N ∑ m = 1 P α i m K m ( x i m , x m ) + b {\displaystyle f(x)=\sum _{i=1}^{N}\sum _{m=1}^{P}\alpha _{i}^{m}K_{m}(x_{i}^{m},x^{m})+b} The parameters α i m {\displaystyle \alpha _{i}^{m}} and b {\displaystyle b} are learned by gradient descent on a coordinate basis. In this way, each iteration of the descent algorithm identifies the best kernel column to choose at each particular iteration and adds that to the combined kernel. The model is then rerun to generate the optimal weights α i {\displaystyle \alpha _{i}} and b {\displaystyle b} . === Semisupervised learning === Semisupervised learning approaches to multiple kernel learning are similar to other extensions of supervised learning approaches. An inductive procedure has been developed that uses a log-likelihood empirical loss and group LASSO regularization with conditional expectation consensus on unlabeled data for image categorization. We can define the problem as follows. Let L = ( x i , y i ) {\displaystyle L={(x_{i},y_{i})}} be the labeled data, and let U = x i {\displaystyle U={x_{i}}} be the set of unlabeled data. Then, we can write the decision function as follows. f ( x ) = α 0 + ∑ i = 1 | L | α i K i ( x ) {\displaystyle f(x)=\alpha _{0}+\sum _{i=1}^{|L|}\alpha _{i}K_{i}(x)} The problem can be written as min f L ( f ) + λ R ( f ) + γ Θ ( f ) {\displaystyle \min _{f}L(f)+\lambda R(f)+\gamma \Theta (f)} where L {\displaystyle L} is the loss function (weighted negative log-likelihood in this case), R {\displaystyle R} is the regularization parameter (Group LASSO in this case), and Θ {\displaystyle \Theta } is the conditional expectation consensus (CEC) penalty on unlabeled data. The CEC penalty is defined as follows. Let the marginal kernel density for all the data be g m π ( x ) = ⟨ ϕ m π , ψ m ( x ) ⟩ {\displaystyle g_{m}^{\pi }(x)=\langle \phi _{m}^{\pi },\psi _{m}(x)\rangle } where ψ m ( x ) = [ K m ( x 1 , x ) , … , K m ( x L , x ) ] T {\displaystyle \psi _{m}(x)=[K_{m}(x_{1},x),\ldots ,K_{m}(x_{L},x)]^{T}} (the kernel distance between the labe
Glossary of robotics
Robotics is the branch of technology that deals with the design, construction, operation, structural disposition, manufacture and application of robots. Robotics is related to the sciences of electronics, engineering, mechanics, and software. The following is a list of common definitions related to the Robotics field. == A == Actuator: a motor that translates control signals into mechanical movement. The control signals are usually electrical but may, more rarely, be pneumatic or hydraulic. The power supply may likewise be any of these. It is common for electrical control to be used to modulate a high-power pneumatic or hydraulic motor. Aerobot: a robot capable of independent flight on other planets. A type of aerial robot. Arduino: The current platform of choice for small-scale robotic experimentation and physical computing. Artificial intelligence: is the intelligence of machines and the branch of computer science that aims to create it. Aura (satellite): a robotic spacecraft launched by NASA in 2004 which collects atmospheric data from Earth. Automaton: an early self-operating robot, performing exactly the same actions, over and over. Autonomous vehicle: a vehicle equipped with an autopilot system, which is capable of driving from one point to another without input from a human operator. == B == Biomimetic: See Bionics. Bionics: also known as biomimetics, biognosis, biomimicry, or bionical creativity engineering is the application of biological methods and systems found in nature to the study and design of engineering systems and modern technology. == C == CAD/CAM (computer-aided design and computer-aided manufacturing): These systems and their data may be integrated into robotic operations. Čapek, Karel: Czech author who coined the term 'robot' in his 1921 play, Rossum's Universal Robots. Chandra X-ray Observatory: a robotic spacecraft launched by NASA in 1999 to collect astronomical data. Cloud robotics: robots empowered with more capacity and intelligence from cloud. Combat, robot: a hobby or sport event where two or more robots fight in an arena to disable each other. This has developed from a hobby in the 1990s to several TV series worldwide. Cruise missile: a robot-controlled guided missile that carries an explosive payload. Cyborg: also known as a cybernetic organism, a being with both biological and artificial (e.g. electronic, mechanical or robotic) parts. == D == Degrees of freedom: the extent to which a robot can move itself; expressed in terms of Cartesian coordinates (x, y, and z) and angular movements (yaw, pitch, and roll). Delta robot: a tripod linkage, used to construct fast-acting manipulators with a wide range of movement. Drive Power: The energy source or sources for the robot actuators. == E == Emergent behaviour, a complicated resultant behaviour that emerges from the repeated operation of simple underlying behaviours. Envelope (Space), Maximum The volume of space encompassing the maximum designed movements of all robot parts including the end-effector, workpiece, and attachments. Explosive ordnance disposal robot A mobile robot designed to assess whether an object contains explosives; some carry detonators that can be deposited at the object and activated after the robot withdraws. == F == FIRST(For Inspiration and Recognition of Science and Technology): an organization founded by inventor Dean Kamen in 1989 in order to develop ways to inspire students in engineering and technology fields. Forward chaining: a process in which events or received data are considered by an entity to intelligently adapt its behavior. == G == Gynoid: A humanoid robot designed to look like a human female. == H == Haptic: tactile feedback technology using the operator's sense of touch. Also sometimes applied to robot manipulators with their own touch sensitivity. Hexapod (platform): A movable platform using six linear actuators. Often used in flight simulators and fairground rides, they also have applications as a robotic manipulator. Hexapod (walker): A six-legged walking robot, using a simple insect-like locomotion. Human–computer interaction. Humanoid: A robotic entity designed to resemble a human being in form, function, or both. Hydraulics: the control of mechanical force and movement, generated by the application of liquid under pressure. cf. pneumatics. == I == Industrial robot: A reprogrammable, multifunctional manipulator designed to move material, parts, tools, or specialized devices through variable programmed motions for the performance of a variety of tasks. Insect robot: A small robot designed to imitate insect behaviors rather than complex human behaviors. == K == Kalman filter: a mathematical technique to estimate the value of a sensor measurement, from a series of intermittent and noisy values. Kinematics: the study of motion, as applied to robots. This includes both the design of linkages to perform motion, their power, control and stability; also their planning, such as choosing a sequence of movements to achieve a broader task. Inverse Kinematics: the process of determining joint angles required for a robot's end-effector to reach a desired position and orientation in space. Used in motion planning to calculate motor commands from target positions. == L == Linear actuator A form of motor that generates a linear movement directly. == M == Manipulator or gripper: A robotic 'hand'. Mobile robot: A self-propelled and self-contained robot that is capable of moving over a mechanically unconstrained course. Muting: The deactivation of a presence-sensing safeguarding device during a portion of the robot cycle. Mecanum wheel: A wheel fitted with angled rollers that enables a robot vehicle to move in multiple directions, including sideways. == O == Ornithopter – An aerial robot or drone that achieves flight through a flapping-wing mechanism rather than rotating blades or fixed wings, often utilized for highly maneuverable flight. == P == Parallel manipulator: an articulated robot or manipulator based on a number of kinematic chains, actuators and joints, in parallel. cf. serial manipulator. Pendant: Any portable control device that permits an operator to control the robot from within the restricted envelope (space) of the robot. Pneumatics: the control of mechanical force and movement, generated by the application of compressed gas. cf. hydraulics. Powered exoskeleton: is a wearable mobile machine that allow for limb movement with increased strength and endurance. Prosthetic robots: programmable manipulators or devices for missing human limbs. == R == Remote manipulator: A manipulator under direct human control, often used for work with hazardous materials. Robonaut: a development project conducted by NASA to create humanoid robots capable of using space tools and working in similar environments to suited astronauts. == S == Sensor fusion:The process of combining data from multiple sensors, such as LiDAR, cameras, global positioning systems (GPS), and inertial measurement units (IMUs), to produce a more accurate and reliable understanding of an environment than using a single sensor alone. It is widely used in robotics and autonomous systems to improve perception, localization, and decision-making. Serial manipulator: an articulated robot or manipulator with a single series kinematic chain of actuators. cf. parallel manipulator. Service robots are machines that extend human capabilities. Servo, a motor that moves to and maintains a set position under command, rather than continuously moving. Servomechanism An automatic device that uses error-sensing negative feedback to correct the performance of a mechanism. Single Point of Control The ability to operate the robot such that initiation or robot motion from one source of control is possible only from that source and cannot be overridden from another source. Slow Speed Control A mode of robot motion control where the velocity of the robot is limited to allow persons sufficient time either to withdraw the hazardous motion or stop the robot. Snake robot A robot component resembling a tentacle or elephant's trunk, where many small actuators are used to allow continuous curved motion of a robot component, with many degrees of freedom. This is usually applied to snake-arm robots, which use this as a flexible manipulator. A rarer application is the snakebot, where the entire robot is mobile and snake-like, so as to gain access through narrow spaces. Stepper motor Stewart platform A movable platform using six linear actuators, hence also known as a Hexapod. Subsumption architecture A robot architecture that uses a modular, bottom-up design beginning with the least complex behavioral tasks. Surgical robot, a remote manipulator used for keyhole surgery Swarm robotics involve large numbers of mostly simple physical robots. Their actions may seek to incorporate emergent behavior observed in social insects (swarm intelligence). Synchro == T == Teach Mode: The control state that al
Arabic Speech Corpus
The Arabic Speech Corpus is a Modern Standard Arabic (MSA) speech corpus for speech synthesis. The corpus contains phonetic and orthographic transcriptions of more than 3.7 hours of MSA speech aligned with recorded speech on the phoneme level. The annotations include word stress marks on the individual phonemes. The Arabic Speech Corpus was built as part of a doctoral project by Nawar Halabi at the University of Southampton funded by MicroLinkPC who own an exclusive license to commercialise the corpus, but the corpus is available for strictly non-commercial purposes through the official Arabic Speech Corpus website. It is distributed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. == Purpose == The corpus was mainly built for speech synthesis purposes, specifically Speech Synthesis, but the corpus has been used for building HMM based voices in Arabic. It was also used to automatically align other speech corpora with their phonetic transcript and could be used as part of a larger corpus for training speech recognition systems. == Contents == The package contains the following: 1813 .wav files containing spoken utterances. 1813 .lab files containing text utterances. 1813 .TextGrid files containing the phoneme labels with time stamps of the boundaries where these occur in the .wav files. phonetic-transcript.txt which has the form "[wav_filename]" "[Phoneme Sequence]" in every line. orthographic-transcript.txt which has the form "[wav_filename]" "[Orthographic Transcript]" in every line. Orthography is in Buckwalter Format which is friendlier where there is software that does not read Arabic script. It can be easily converted back to Arabic. There is an extra 18 minutes of fully annotated corpus (separate from above but with the same structure as above) which was used to evaluated the corpus (see PhD thesis). The corpus was also used to prove that using automatically extracted, orthography-based stress marks improve the quality of speech synthesis in MSA.