In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones, VoIP virtual phones, other AAs/IVRs, or other locations using traditional land-line phones or voice message machines. == Feature description == Telephone callers will recognize an automated attendant system as one that greets calls incoming to an organization with a recorded greeting of the form, "Thank you for calling .... If you know your party's extension, you may dial it any time during this message." Callers who have a touch-tone (DTMF) phone can dial an extension number or, in most cases, wait for operator ("attendant") assistance. Since the telephone network does not transmit the DC signals from rotary dial telephones (except for audible clicks), callers who have rotary dial phones have to wait for assistance. On a purely technical level it could be argued that an automated attendant is a very simple kind of IVR however, in the telecom industry the terms IVR and auto attendant are generally considered distinct. An automated attendant serves a very specific purpose (replace live operator and route calls), whereas an IVR can perform all sorts of functions (telephone banking, account inquiries, etc.). An AA will often include a directory which will allow a caller to dial by name in order to find a user on a system. There is no standard format to these directories, and they can use combinations of first name, last name, or both. The following lists common routing steps that are components of an automated attendant: Transfer to extension Transfer to voicemail Play message (i.e., "our address is ...") Go to a sub-menu Repeat choices In addition, an automated attendant would be expected to have values for the following: '0' – where to go when the caller dials '0' Timeout – what to do if the caller does nothing (usually go to the same place as '0') Default mailbox – where to send calls if '0' is not answered (or is not pointing to a live person) == Background == PBXs (private branch exchanges) or PABXs (private automatic branch exchanges) are telephone systems that serve an organization that has many telephone extensions but fewer telephone lines (sometimes called "trunks") that connect that organization to the rest of the global telecommunications network. While persons within an enterprise served by a PBX can call each other by dialing their extension numbers, incoming calls, i.e., calls originating from a telephone not served by the PBX but intended for a party served by the PBX, required assistance from a switchboard operator (also called a "switchboard attendant") or a telephone service called DID ("direct inward dialing"). Direct inward dialing has advantages such as rapid connection to the destination party and disadvantages including cost, lack of identification of the called organization and use of ten-digit telephone numbers. Automated attendants provide, among many other things, a way for an external caller to be directed to an extension or department served by a PBX system without using direct inward dialing or without switchboard attendant assistance. == History == Automated attendants are not part of voicemail systems. Voice messaging (or voicemail or VM) technology has existed since the late 1970s; in the early 1980s companies provided voice-prompting systems that allowed callers to reach (route the call) to an intended party, not necessarily to leave a message. Automated attendant systems are also referred to as automated menu systems and much early work in this field was done by Michael J. Freeman, Ph.D. == Time-based routing == Many auto attendants will have options to allow for time-of-day routing, as well as weekend and holiday routing. The specifics of these features will depend entirely on the particular automated attendant, but typically there would be a normal greeting and routing steps that would take place during normal business hours, and a different greeting and routing for non-business hours.
Flo (app)
Flo is a period-tracking app that provides menstrual cycle, ovulation and pregnancy tracking as well as perimenopause symptom tracking that was developed by Flo Health, Inc. It has over 380 million downloads worldwide and over 70 million monthly active users as of November 2024. In mid-2024, it reached unicorn status, and became Europe’s first femtech unicorn. The company has been accused of sharing users' sensitive health data with third parties without consent and misleading its users about data practices. == History == Flo Health, Inc. was co-founded in 2015 by Dmitry and Yuri Gurski, in Belarus. Their backgrounds helped build the first version of the software having experience in other fitness and health apps. Dmitry serves as the company's CEO. The company's development hubs are in London, Amsterdam and Vilnius. In 2016, the company raised $1 million in seed round funding from Flint Capital and Haxus Venture Fund. In 2017, Flo received an investment of $5 million from Flint Capital and model Natalia Vodianova with Vodianova helping develop an awareness campaign for the company. In 2018, Flo received an investment of $6 million from Mangrove Capital Partners, with participation from Flint Capital and Haxus, giving the company a valuation of $200 million. In mid-2019, Flo received an additional investment of $7.5 million led by Founders Fund. In 2020, the Federal Trade Commission alleged that Flo had misled users about its handling of health information to third parties including Google, Facebook, AppsFlyer, and Flurry since 2016. These allegations followed a 2019 report by The Wall Street Journal in reference to Facebook. The company reached a settlement in 2021 and was required to notify users of how their personal information was shared and obtain permission before any further information was shared. The agreement also required that Flo to undertake an independent privacy audit which it completed in March 2022. In early September 2021, Flo announced it closed $50M in a Series B financing, bringing the total capital raised to $65 million and company valuation to $800M led by VNV Global and Target Global. In March 2024, the Supreme Court of British Columbia certified a class action suit against Flo for sharing intimate data with Facebook and other third parties without user knowledge. In July 2024, Flo announced it raised more than $200M in Series C financing from General Atlantic bringing its valuation beyond $1 billion. As of November 2024, the app had over 380 million downloads world wide, and over 70 million monthly active users. In 2025, Flo adopted a data intelligence platform from Databricks to power its analytics and AI features, allowing users personalized cycle predictions. In 2025, a class action lawsuit in California was settled for $56 million with Flo paying $8 million and Google paying $48 million. == Features and privacy == Flo was initially created as a period and ovulation tracking application. It now provides reminders of upcoming menstrual cycles and a place to record various other health symptoms such as contraceptive methods, vaginal discharge (leukorrhea), water intake, pains, mood swings, and sexual activity. The application is available on iOS and Android. Flo is free to download and the free basic version gives you access to period and ovulation tracking and predictions, symptom tracking, cycle history, and anonymous mode. In Pregnancy mode, the app provides tracking features and educational material for pregnancy. In October 2023, Flo launched Flo for Partners, a feature that allows users to share their Flo data with their partner. In September 2022, as a response to Roe v. Wade being overturned, Flo sped up the release of a feature called "Anonymous Mode". Flo said this mode allows users to access the app without any personal identifiers such as name, email address, or technical identifiers being associated with their health data. Flo said it uses a technology called Oblivious HTTP to help protect user privacy in Anonymous Mode. == Recognition == Flo was named to Bloomberg’s Top 25 UK Startups to Watch for 2024. Flo's Anonymous Mode feature was recognized on both Fast Company's World Changing Ideas 2023 and TIME's Best Inventions List 2023. Flo is a CES 2019 Innovation Awards Honoree in the Software and Mobile Applications category.
Revoscalepy
revoscalepy is a machine learning package in Python created by Microsoft. It is available as part of Machine Learning Services in Microsoft SQL Server 2017 and Machine Learning Server 9.2.0 and later. The package contains functions for creating linear model, logistic regression, random forest, decision tree and boosted decision tree, in addition to some summary functions for inspecting data. Other machine learning algorithms such as neural network are provided in microsoftml, a separate package that is the Python version of MicrosoftML. revoscalepy also contains functions designed to run machine learning algorithms in different compute contexts, including SQL Server, Apache Spark, and Hadoop. In June 2021, Microsoft announced to open source the revoscalepy and RevoScaleR packages, making them freely available under the MIT License.
OpenL Tablets
OpenL Tablets is a business rule management system (BRMS) and a business rules engine (BRE) based on table representation of rules. Engine implements optimized sequential algorithm. OpenL includes such table types as decision table, decision tree, spreadsheet-like calculator. == History == The OpenL Tablets project was started as an in-house development project in 2003 and later in 2006 was uploaded to SourceForge. Initially it was an open-source business rule engine for Java. Starting from version 5 it became a BRMS. == Technology == OpenL Tablets engine is specially designed for business rules and uses table rules presentation. Table format enforces rules to be structured and format itself is close to tables found in various business documents. OpenL Tablets is based on OpenL framework for creating custom languages running on Java VM. The engine is designed to allow pluggable language implementations. Currently, it uses 2 languages: table structure for rules format and java-like for code snippets in rules. Java-like language is Java 5.0 implementation with Business User Extensions. OpenL Tablets rules are mixture of declarative programming for rules logic and imperative programming for workflow control. Table formats are flexible enough to match the semantics of the problem domain. Tests, traces, benchmarks are integral part of the engine. It also provides powerful type definition capabilities to handle rules domain model inside rules files. The project is written in Java, but can be used at any platform using Service-oriented architecture approach, e.g. via web service. === Patents === The OpenL Tablets engine has patent pending validation feature. There are usages of OpenL Tablets which may be patented. == BRMS == OpenL Tablets includes several productivity tools and applications addressing BRMS related capabilities. They include web application to edit rules called OpenL WebStudio, web application to deploy rules as web services, Rules Repository to store and manage rules, Eclipse plug-ins to work with rules projects. == Related systems == CLIPS: public domain software tool for building expert systems. ILOG rules: a business rule management system. JBoss Drools: a business rule management system (BRMS). JESS: a rule engine for the Java platform - it is a superset of CLIPS programming language. Prolog: a general purpose logic programming language. DTRules: a Decision Table-based, open-sourced rule engine for Java.
Alex Krizhevsky
Alex Krizhevsky is a Canadian computer scientist most noted for his work on artificial neural networks and deep learning. In 2012, Krizhevsky, Ilya Sutskever and their PhD advisor Geoffrey Hinton, at the University of Toronto, developed a powerful visual-recognition network AlexNet using only two GeForce-branded GPU cards. This revolutionized research in neural networks. Previously neural networks were trained on CPUs. The transition to GPUs opened the way to the development of advanced AI models. == AlexNet == Motivated by Sutskever and inspired by Hinton, Krizhevsky developed AlexNet to expand the limits in image recognition and classification. Building on Convolutional Neural Networks and Sutskever’s Deep Neural Network approach of deepening the neural layers far beyond the convention of the time—as well as adding Dropout for training resilience—AlexNet won the ImageNet challenge in 2012. The team presented their paper for AlexNet at NeurIPS (NIPS) 2012. Shortly after AlexNet’s debut, Krizhevsky and Sutskever sold their startup, DNN Research Inc., to Google. Krizhevsky left Google in September 2017 after losing interest in the work, to work at the company Dessa in support of new deep-learning techniques. Many of his numerous papers on machine learning and computer vision are frequently cited by other researchers. He is also the main author of the CIFAR-10 and CIFAR-100 datasets. == Legacy == AlexNet is widely credited with igniting the deep learning revolution. Its success demonstrated the effectiveness of deep neural networks trained on GPUs, leading to rapid progress across multiple domains of artificial intelligence beyond computer vision. The techniques and momentum generated by AlexNet helped shape the development of modern natural language processing models, including large-scale transformer-based models such as BERT and GPT, which power tools like ChatGPT.
Mixed raster content
Mixed raster content (MRC) is a method for compressing images that contain both binary-compressible text and continuous-tone components, using image segmentation methods to improve the level of compression and the quality of the rendered image. By separating the image into components with different compressibility characteristics, the most efficient and accurate compression algorithm for each component can be applied. MRC-compressed images are typically packaged into a hybrid file format such as DjVu and sometimes PDF. This allows for multiple images, and the instructions to properly render and reassemble them, to be stored within a single file. Some image scanners optionally support MRC when scanning to PDF. A typical manual states that without MRC, the image is generated in a single process, with text and graphics not distinguished. With MRC, separate processes are used for text, graphics, and other elements, producing clearer graphics and sharper text, at the price of slightly slower processing. MRC is recommended to optimise the scanning of documents with harder-to-read text or lower-quality graphics. MRC can also reduce the size of the scanned file, though higher compression using JBIG2 can sometimes lead to character substitution errors in scanned documents. == File format == A form of MRC is defined by international standard bodies as ISO/IEC 16485, or ITU recommendation T.44 (accessible free of charge). It defines a file format with bilevel masks and two data layers in each "stripe" of the image. The mask can be encoded in ITU T.4, JBIG1, or JBIG2, while the images can be JPEG, JBIG1, or run-length encoded color. The format is loosely based on JPEG, with a APP13 segment registered for this purpose. It is not known whether this file format is actually used, as formats like DjVu and PDF have their own ways of defining layers and masks.
VP-Expert
VP-Expert is an artificial intelligence development tool that gained popularity in the late 1980s and early 1990s. Published by Paperback Software, VP-Expert was designed to facilitate the creation of rule-based expert systems, primarily for applications in business and industry. It was the best-selling expert-system software for microcomputers in the late 1980s. == History == VP-Expert was created by Brian Sawyer and published by Paperback Software in 1987. VP-Expert was widely adopted during the late 1980s. By April 1989, InfoWorld described it as "the best-selling expert-system software for personal computers." In June 1991, ownership of VP-Expert transferred from Paperback Software to WordTech Systems, Inc. following Paperback Software’s liquidation after a legal dispute with Lotus Development Corporation regarding its VP-Planner spreadsheet. VP-Expert continued to receive positive reviews with InfoWorld stating in 1992 "for automatically creating simple expert systems and being able to edit them into more sophisticated applications, hardly a better product exists than VP-Expert". == Features == VP-Expert used an inference engine based on backward chaining to reach conclusions through English-like if/then rules. It operated through a text interface and included an explanation facility that showed the reasoning steps used to justify its conclusions. == Applications == VP-Expert found applications across various domains. In environmental analysis, researchers used VP-Expert to develop a knowledge-based system for analyzing the impact of particulate matter air pollution on human health. In engineering design, VP-Expert was utilized in the creation of a prototype expert system to assist in fishway design. In aviation management, the tool was employed to develop an expert system aimed at maximizing airport capacity while adhering to noise-mitigation plans. == Limitations == While VP-Expert offered certain advantages, it also had limitations. Its rule-based approach could become challenging to manage for large and complex knowledge bases, and the process of eliciting and encoding knowledge from experts could be time-consuming and difficult.