Automated journalism, also known as algorithmic journalism or robot journalism, is a term that attempts to describe modern technological processes that are now in use in the journalistic profession, such as news articles and videos generated by computer programs. There are four main fields of application for automated journalism, namely automated content production, data mining, news dissemination and content optimization. Through generative artificial intelligence, stories are produced automatically by computers rather than human reporters. In the 2020s, generative pre-trained transformers have enabled the generation of articles, simply by providing prompts. Automated journalism is sometimes seen as an opportunity to free journalists from routine reporting, providing them with more time for complex tasks. It also allows efficiency and cost-cutting, alleviating some financial burden that many news organizations face. However, automated journalism is also perceived as a threat to the authorship and quality of news and a threat to the livelihoods of human journalists. == History == Historically, the process involved an algorithm that scanned large amounts of provided data, selected from an assortment of pre-programmed article structures, ordered key points, and inserted details such as names, places, amounts, rankings, statistics, and other figures. These programs interpret, organize, and present data in human-readable ways. The output can also be customized to fit a certain voice, tone, or style. Early implementations were mainly used for stories based on statistics and numerical figures. Common topics include sports recaps, weather, financial reports, real estate analysis, and earnings reviews. Data science and AI companies such as Automated Insights, Narrative Science, United Robots and Monok develop and provide these algorithms to news outlets. In 2016, early adopters included news providers such as the Associated Press, Forbes, ProPublica, and the Los Angeles Times. StatSheet, an online platform covering college basketball, runs entirely on an automated program. In 2006, Thomson Reuters announced their switch to automation to generate financial news stories on its online news platform. Reuters used a tool called Tracer. An algorithm called Quakebot published a story about a 2014 California earthquake on The Los Angeles Times website within three minutes after the shaking had stopped. The Associated Press began using automation to cover 10,000 minor baseball leagues games annually, using a program from Automated Insights and statistics from MLB Advanced Media. Outside of sports, the Associated Press also uses automation to produce stories on corporate earnings. Since 2014, Associated Press has been publishing quarterly financial stories with help from Automated Insights. In May 2020, Microsoft announced that a number of its MSN contract journalists would be replaced by robot journalism. On 8 September 2020, The Guardian published an article entirely written by the neural network GPT-3, although the published fragments were manually picked by a human editor. Agentic Tribune produces all of its news articles automatically using AI. News broadcasters in Kuwait, Greece, South Korea, India, China and Taiwan have presented news with anchors based on generative AI models, prompting concerns about job losses for human anchors and audience trust in news that has historically been influenced by parasocial relationships with broadcasters, content creators or social media influencers. Algorithmically generated anchors have also been used by allies of ISIS for their broadcasts. In 2023, Google reportedly pitched a tool to news outlets that claimed to "produce news stories" based on input data provided, such as "details of current events". Some news company executives who viewed the pitch described it as "[taking] for granted the effort that went into producing accurate and artful news stories." In February 2024, Google launched a program to pay small publishers to write three articles per day using a beta generative AI model. The program does not require the knowledge or consent of the websites that the publishers are using as sources, nor does it require the published articles to be labeled as being created or assisted by these models. Meta AI, a chatbot based on Llama 3 which summarizes news stories, was noted by The Washington Post to copy sentences from those stories without direct attribution and to potentially further decrease the traffic of online news outlets. == Benefits == === Speed === Robot reporters are built to produce large quantities of information at quicker speeds. The Associated Press announced that their use of automation has increased the volume of earnings reports from customers by more than ten times. With software from Automated Insights and data from other companies, they can produce 150 to 300-word articles in the same time it takes journalists to crunch numbers and prepare information. By automating routine stories and tasks, journalists are promised more time for complex jobs such as investigative reporting and in-depth analysis of events. Francesco Marconi of the Associated Press stated that, through automation, the news agency freed up 20 percent of reporters’ time to focus on higher-impact projects. This has also been stated by a spokesperson at Gannett, who stated "By leveraging AI, we are able to expand coverage and enable our journalists to focus on more in-depth reporting." GBH reports that AI tools help increase the reach of news publishers. Mike Carragi, a product manager at Patch, stated that they were able to increase their reach from 1200 communities to 7000 communities in just a few months without the need for new employees solely through the adoption of generative AI. In fact, many communities are served solely by AI generated content, which creates summaries of existing information within the community. === Cost === Automated journalism is cheaper because more content can be produced within less time. It also lowers labour costs for news organizations. Reduced human input means less expenses on wages or salaries, paid leaves, vacations, and employment insurance. Automation serves as a cost-cutting tool for news outlets struggling with tight budgets but still wish to maintain the scope and quality of their coverage. == Concerns == === Authorship === In an automated story, there is often confusion about who should be credited as the author. Several participants of a study on algorithmic authorship attributed the credit to the programmer; others perceived the news organization as the author, emphasizing the collaborative nature of the work. There is also no way for the reader to verify whether an article was written by a robot or human, which raises issues of transparency although such issues also arise with respect to authorship attribution between human authors too. === Credibility and quality === Concerns about the perceived credibility of automated news is similar to concerns about the perceived credibility of news in general. Critics doubt if algorithms are "fair and accurate, free from subjectivity, error, or attempted influence." Again, these issues about fairness, accuracy, subjectivity, error, and attempts at influence or propaganda has also been present in articles written by humans over thousands of years. A common criticism is that machines do not replace human capabilities such as creativity, humour, and critical-thinking. However, as the technology evolves, the aim is to mimic human characteristics. When the UK's Guardian newspaper used an AI to write an entire article in September 2020, commentators pointed out that the AI still relied on human editorial content. Austin Tanney, the head of AI at Kainos said: "The Guardian got three or four different articles and spliced them together. They also gave it the opening paragraph. It doesn’t belittle what it is. It was written by AI, but there was human editorial on that." The largest single study of readers' evaluations of news articles produced with and without the help of automation exposed 3,135 online news consumers to 24 articles. It found articles that had been automated were significantly less comprehensible, in part because they were considered to contain too many numbers. However, the automated articles were evaluated equally on other criteria including tone, narrative flow, and narrative structure. Beyond human evaluation, there are now numerous algorithmic methods to identify machine written articles although some articles may still contain errors that are obvious for a human to identify, they can at times score better with these automatic identifiers than human-written articles. A 2017 Nieman Reports article by Nicola Bruno discusses whether or not machines will replace journalists and addresses concerns around the concept of automated journalism practices. Ultimately, Bruno came to the conclusion that AI would assist journalist
Quantexa
Quantexa is a UK-based software company that develops artificial intelligence-based applications for data analytics and decision-making. The company was founded in 2016 and is headquartered in London, with operations in North America, Europe, and the Asia-Pacific region. As of 2025, Quantexa reported a valuation of $2.6 billion and provides services to organizations in over 70 countries. Investors include Warburg Pincus, HSBC, and the Ontario Teachers’ Pension Plan. == History == Quantexa was founded in London in 2016 by several co-founders, including Jamie Hutton, Richard Seewald, Imam Hoque, Felix Hoddinott, and Vishal Marria, who also serves as the company's chief executive officer. The company was established to develop tools intended to address limitations in traditional data analysis methods, particularly those related to identifying hidden connections across large datasets. The name "Quantexa" is derived from the company's focus on quantitative methods and data analysis. In 2023, Quantexa acquired Dublin-based AI firm Aylien. In April 2023, the company completed a Series E funding round, raising $129 million at a valuation of approximately $1.8 billion, marking its entry into "unicorn" status. In October 2024, the company reported annual recurring revenue (ARR) exceeding $100 million. In early 2025, Quantexa participated in the World Economic Forum's Unicorn Program, which supports high-growth technology companies. In March 2025, Quantexa completed a Series F funding round of $175 million, led by Teachers' Venture Growth, the venture arm of the Ontario Teachers' Pension Plan. That August, the company was reported to be considering a 2026 IPO. The company formed a partnership with Zurich in October 2025, the first insurer to add its AI-based Decision Intelligence platform to enhance fraud detection.
Weak supervision
Weak supervision (also known as semi-supervised learning) is a paradigm in machine learning, the relevance and notability of which increased with the advent of large language models due to the large amount of data required to train them. It is characterized by using a combination of a small amount of human-labeled data (exclusively used in more expensive and time-consuming supervised learning paradigm), followed by a large amount of unlabeled data (used exclusively in unsupervised learning paradigm). In other words, the desired output values are provided only for a subset of the training data. The remaining data is unlabeled or imprecisely labeled. Intuitively, it can be seen as an exam and labeled data as sample problems that the teacher solves for the class as an aid in solving another set of problems. In the transductive setting, these unsolved problems act as exam questions. In the inductive setting, they become practice problems of the sort that will make up the exam. == Problem == The acquisition of labeled data for a learning problem often requires a skilled human agent (e.g. to transcribe an audio segment) or a physical experiment (e.g. determining the 3D structure of a protein or determining whether there is oil at a particular location). The cost associated with the labeling process thus may render large, fully labeled training sets infeasible, whereas acquisition of unlabeled data is relatively inexpensive. In such situations, semi-supervised learning can be of great practical value. Semi-supervised learning is also of theoretical interest in machine learning and as a model for human learning. == Technique == More formally, semi-supervised learning assumes a set of l {\displaystyle l} independently identically distributed examples x 1 , … , x l ∈ X {\displaystyle x_{1},\dots ,x_{l}\in X} with corresponding labels y 1 , … , y l ∈ Y {\displaystyle y_{1},\dots ,y_{l}\in Y} and u {\displaystyle u} unlabeled examples x l + 1 , … , x l + u ∈ X {\displaystyle x_{l+1},\dots ,x_{l+u}\in X} are processed. Semi-supervised learning combines this information to surpass the classification performance that can be obtained either by discarding the unlabeled data and doing supervised learning or by discarding the labels and doing unsupervised learning. Semi-supervised learning may refer to either transductive learning or inductive learning. The goal of transductive learning is to infer the correct labels for the given unlabeled data x l + 1 , … , x l + u {\displaystyle x_{l+1},\dots ,x_{l+u}} only. The goal of inductive learning is to infer the correct mapping from X {\displaystyle X} to Y {\displaystyle Y} . It is unnecessary (and, according to Vapnik's principle, imprudent) to perform transductive learning by way of inferring a classification rule over the entire input space; however, in practice, algorithms formally designed for transduction or induction are often used interchangeably. == Assumptions == In order to make any use of unlabeled data, some relationship to the underlying distribution of data must exist. Semi-supervised learning algorithms make use of at least one of the following assumptions: === Continuity / smoothness assumption === Points that are close to each other are more likely to share a label. This is also generally assumed in supervised learning and yields a preference for geometrically simple decision boundaries. In the case of semi-supervised learning, the smoothness assumption additionally yields a preference for decision boundaries in low-density regions, so few points are close to each other but in different classes. === Cluster assumption === The data tend to form discrete clusters, and points in the same cluster are more likely to share a label (although data that shares a label may spread across multiple clusters). This is a special case of the smoothness assumption and gives rise to feature learning with clustering algorithms. === Manifold assumption === The data lie approximately on a manifold of much lower dimension than the input space. In this case learning the manifold using both the labeled and unlabeled data can avoid the curse of dimensionality. Then learning can proceed using distances and densities defined on the manifold. The manifold assumption is practical when high-dimensional data are generated by some process that may be hard to model directly, but which has only a few degrees of freedom. For instance, human voice is controlled by a few vocal folds, and images of various facial expressions are controlled by a few muscles. In these cases, it is better to consider distances and smoothness in the natural space of the generating problem, rather than in the space of all possible acoustic waves or images, respectively. == History == The heuristic approach of self-training (also known as self-learning or self-labeling) is historically the oldest approach to semi-supervised learning, with examples of applications starting in the 1960s. The transductive learning framework was formally introduced by Vladimir Vapnik in the 1970s. Interest in inductive learning using generative models also began in the 1970s. A probably approximately correct learning bound for semi-supervised learning of a Gaussian mixture was demonstrated by Ratsaby and Venkatesh in 1995. == Methods == === Generative models === Generative approaches to statistical learning first seek to estimate p ( x | y ) {\displaystyle p(x|y)} , the distribution of data points belonging to each class. The probability p ( y | x ) {\displaystyle p(y|x)} that a given point x {\displaystyle x} has label y {\displaystyle y} is then proportional to p ( x | y ) p ( y ) {\displaystyle p(x|y)p(y)} by Bayes' rule. Semi-supervised learning with generative models can be viewed either as an extension of supervised learning (classification plus information about p ( x ) {\displaystyle p(x)} ) or as an extension of unsupervised learning (clustering plus some labels). Generative models assume that the distributions take some particular form p ( x | y , θ ) {\displaystyle p(x|y,\theta )} parameterized by the vector θ {\displaystyle \theta } . If these assumptions are incorrect, the unlabeled data may actually decrease the accuracy of the solution relative to what would have been obtained from labeled data alone. However, if the assumptions are correct, then the unlabeled data necessarily improves performance. The unlabeled data are distributed according to a mixture of individual-class distributions. In order to learn the mixture distribution from the unlabeled data, it must be identifiable, that is, different parameters must yield different summed distributions. Gaussian mixture distributions are identifiable and commonly used for generative models. The parameterized joint distribution can be written as p ( x , y | θ ) = p ( y | θ ) p ( x | y , θ ) {\displaystyle p(x,y|\theta )=p(y|\theta )p(x|y,\theta )} by using the chain rule. Each parameter vector θ {\displaystyle \theta } is associated with a decision function f θ ( x ) = argmax y p ( y | x , θ ) {\displaystyle f_{\theta }(x)={\underset {y}{\operatorname {argmax} }}\ p(y|x,\theta )} . The parameter is then chosen based on fit to both the labeled and unlabeled data, weighted by λ {\displaystyle \lambda } : argmax Θ ( log p ( { x i , y i } i = 1 l | θ ) + λ log p ( { x i } i = l + 1 l + u | θ ) ) {\displaystyle {\underset {\Theta }{\operatorname {argmax} }}\left(\log p(\{x_{i},y_{i}\}_{i=1}^{l}|\theta )+\lambda \log p(\{x_{i}\}_{i=l+1}^{l+u}|\theta )\right)} === Low-density separation === Another major class of methods attempts to place boundaries in regions with few data points (labeled or unlabeled). One of the most commonly used algorithms is the transductive support vector machine, or TSVM (which, despite its name, may be used for inductive learning as well). Whereas support vector machines for supervised learning seek a decision boundary with maximal margin over the labeled data, the goal of TSVM is a labeling of the unlabeled data such that the decision boundary has maximal margin over all of the data. In addition to the standard hinge loss ( 1 − y f ( x ) ) + {\displaystyle (1-yf(x))_{+}} for labeled data, a loss function ( 1 − | f ( x ) | ) + {\displaystyle (1-|f(x)|)_{+}} is introduced over the unlabeled data by letting y = sign f ( x ) {\displaystyle y=\operatorname {sign} {f(x)}} . TSVM then selects f ∗ ( x ) = h ∗ ( x ) + b {\displaystyle f^{}(x)=h^{}(x)+b} from a reproducing kernel Hilbert space H {\displaystyle {\mathcal {H}}} by minimizing the regularized empirical risk: f ∗ = argmin f ( ∑ i = 1 l ( 1 − y i f ( x i ) ) + + λ 1 ‖ h ‖ H 2 + λ 2 ∑ i = l + 1 l + u ( 1 − | f ( x i ) | ) + ) {\displaystyle f^{}={\underset {f}{\operatorname {argmin} }}\left(\displaystyle \sum _{i=1}^{l}(1-y_{i}f(x_{i}))_{+}+\lambda _{1}\|h\|_{\mathcal {H}}^{2}+\lambda _{2}\sum _{i=l+1}^{l+u}(1-|f(x_{i})|)_{+}\right)} An exact solution is intractable due to the non-convex term ( 1 − | f ( x ) | ) + {\displayst
Immuni
Immuni was an open-source COVID-19 contact tracing app used for digital contact tracing in Italy, dismissed on 31 December 2022, after a long and debated criticism for having been a failure due to the lack of trust placed by citizens. Immuni COVID-19 contact-tracing app had in fact been downloaded only by 12% of Italians between 14 and 75 years old (the government had previously stated that, in order for the app to work properly, it should have been downloaded by at least 60% of Italians). It makes use of the Apple/Google Exposure Notification system. == Development == It was developed by Bending Spoons and released by the Italian Ministry of Health on 1 June 2020. After a testing phase in 4 Italian regions (Abruzzo, Apulia, Liguria, Marche), the app started being active in the whole country on 15 June 2020. The app was initially released on App Store and Google Play, and since 1 February 2021 it is available on the Huawei AppGallery as well. === Source code === The source code was published on GitHub on the 25 May. The app only works in Italy, but compatibility with other European contact tracing apps was a goal. Since 19 October 2020 the app supports key-exchanges with the EU Interoperability Gateway and is therefore able to communicate with contact tracing apps of other EU countries. == Shutdown == As of 16 December 2020, the app was downloaded more than 10 million times, a number which increased to 21.882.502 downloads the day before the app's shutdown. On 27 December 2022 the Italian Ministry of Health announced that the app and its infrastructures will be dismissed on the 31 December of the same year.
Contextual AI
Contextual AI is an enterprise software company based in Mountain View, California. It develops a platform for building specialized Retrieval-Augmented Generation (RAG) agents for enterprise use. The company was founded in 2023 by Douwe Kiela and Amanpreet Singh, both former AI researchers at Facebook AI Research (FAIR) and Hugging Face. Douwe Kiela previously led the Meta research team that introduced the Retrieval-Augmented Generation (RAG) approach in 2020. Contextual AI focuses on enterprise generative AI applications using RAG 2.0 technology, with deployments primarily in the technology, banking, finance and media sectors. == History == In June 2023, Contextual AI announced it had raised $20 million in a seed funding round led by Bain Capital Ventures (BCV), with participation from Lightspeed Venture Partners, Greycroft, SV Angel, and several angel investors. In August 2024, the company raised $80 million in a Series A funding round led by Greycroft, with participation from previous investors including Bain Capital Ventures, Lightspeed, and Conviction Partners. The round also included new backers such as Bezos Expeditions, NVentures (Nvidia), HSBC Ventures, and Snowflake Ventures. == Features == Retrieval-Augmented Generation (RAG) is an artificial intelligence framework that integrates information retrieval with text generation to improve the performance of large language models (LLMs) on complex, knowledge-intensive tasks. It was introduced in 2020 by researchers at Meta AI, including Douwe Kiela, Patrick Lewis and others, in their paper Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks. RAG enables language models to access and incorporate external information, such as proprietary databases or real-time web content, at query time, instead of relying solely on pre-trained, internal, static knowledge. This architecture addresses common limitations of standard LLMs, including hallucination, outdated information, and lack of attribution to source materials. RAG systems retrieve relevant context through a variety of techniques - including vector search, keyword search, text-to-SQL - and feeds this context into the language model to generate responses. The approach improves factual accuracy, supports domain-specific customization, enables citation of sources, and allows for more updated information without retraining the model itself. General Availability. In January 2025, Contextual AI announced the general availability of its enterprise platform for building specialized RAG agents. Early adopters included Qualcomm, which used the platform for their Customer Engineering team needs. Grounded Language Model. In March 2025, the company introduced a Grounded Language Model (GLM) for factual accuracy in enterprise AI applications. Reranker. In March 2025, Contextual AI released an instruction-following reranker that allows users to influence the ranking of retrieved documents through natural language instructions, such as prioritizing recent files, specific formats, or content from designated sources. == Applications == Contextual AI's platform has been adopted across a range of industries, including finance, technology, media and professional services. Clients include Fortune 500 companies such as Qualcomm and HSBC.
Cheekd
Cheekd is a dating app based in New York City. It was founded in 2010 by Lori Cheek. == History == The service debuted with the name "Cheek'd". Founder Lori Cheek appeared on the television program, Shark Tank in February 2014, but did not succeed in obtaining funding from any of the five judges. She said Cheek’d only had 1000 subscribers at that time. === Business card model === Cheek'd offered two plans, paid and free. For $25, subscribers got a set of 50 business cards that could be given out once someone caught their eye. Each card had a phrase, an online code, and a URL to the subscriber's account. Recipients could look up the giver's profile. In addition to purchasing cards, there was a $9.95 monthly membership fee. === Smartphone app === In 2015, the service's name changed from "Cheek'd" to "Cheekd". The new app used Bluetooth technology to alert users whenever a compatible user was within a 30-foot radius, instead of using cards. == Patent lawsuit == The original business card-based model for Cheekd had been claimed as a patented process by Lori Cheek, as U.S. patent 8,543,465. In September 2017, a complaint was filed, alleging that the idea was not original to Lori Cheek. Cheek responded, stating that the complaint was baseless, and a complete fabrication. The lawsuit Pirri v. Cheek was dismissed in a pre-trial conference in New York's Federal Court on April 5, 2018.
Virtual assistant
A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input, such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to streamline task execution. The interaction may be via text, graphical interface, or voice, as some virtual assistants are able to interpret human speech and respond via synthesized voices. In many cases, users can ask their virtual assistants questions, control home automation devices and media playback, and manage other basic tasks such as email, to-do lists, and calendars – all with verbal commands. In recent years, prominent virtual assistants for direct consumer use have included Apple Siri, Amazon Alexa, Google Assistant (Gemini), Microsoft Copilot and Samsung Bixby. Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. Into the 2020s, the emergence of artificial intelligence based chatbots, such as ChatGPT, has brought increased capability and interest to the field of virtual assistant products and services. == History == === Experimental decades: 1910s–1980s === Radio Rex was the first voice-activated toy, patented in 1916 and released in 1922. It was a wooden toy in the shape of a dog that would come out of its house when its name is called. In 1952, Bell Labs presented "Audrey", the Automatic Digit Recognition machine. It occupied a six-foot-high relay rack, consumed substantial power, had streams of cables and exhibited the myriad maintenance problems associated with complex vacuum-tube circuitry. It could recognize the fundamental units of speech, phonemes. It was limited to the accurate recognition of digits spoken by designated talkers. It could therefore be used for voice dialing, but in most cases, push-button dialing was cheaper and faster, rather than speaking the consecutive digits. Another early tool which was enabled to perform digital speech recognition was the IBM Shoebox voice-activated calculator, presented to the general public during the 1962 Seattle World's Fair after its initial market launch in 1961. This early computer, developed almost 20 years before the introduction of the first IBM Personal Computer in 1981, was able to recognize 16 spoken words and the digits 0 to 9. The first natural language processing computer program or the chatbot ELIZA was developed by MIT professor Joseph Weizenbaum in the 1960s. It was created to "demonstrate that the communication between man and machine was superficial". ELIZA used pattern matching and substitution methodology into scripted responses to simulate conversation, which gave an illusion of understanding on the part of the program. Weizenbaum's own secretary reportedly asked Weizenbaum to leave the room so that she and ELIZA could have a real conversation. Weizenbaum was surprised by this, later writing: "I had not realized ... that extremely short exposures to a relatively simple computer program could induce powerful delusional thinking in quite normal people. This gave name to the ELIZA effect, the tendency to unconsciously assume computer behaviors are analogous to human behaviors; that is, anthropomorphisation, a phenomenon present in human interactions with virtual assistants. The next milestone in the development of voice recognition technology was achieved in the 1970s at the Carnegie Mellon University in Pittsburgh, Pennsylvania with substantial support of the United States Department of Defense and its DARPA agency, funded five years of a Speech Understanding Research program, aiming to reach a minimum vocabulary of 1,000 words. Companies and academia including IBM, Carnegie Mellon University (CMU) and Stanford Research Institute took part in the program. The result was "Harpy", it mastered about 1000 words, the vocabulary of a three-year-old and it could understand sentences. It could process speech that followed pre-programmed vocabulary, pronunciation, and grammar structures to determine which sequences of words made sense together, and thus reducing speech recognition errors. In 1986, Tangora was an upgrade of the Shoebox, it was a voice recognizing typewriter. Named after the world's fastest typist at the time, it had a vocabulary of 20,000 words and used prediction to decide the most likely result based on what was said in the past. IBM's approach was based on a hidden Markov model, which adds statistics to digital signal processing techniques. The method makes it possible to predict the most likely phonemes to follow a given phoneme. Still each speaker had to individually train the typewriter to recognize their voice, and pause between each word. In 1983, Gus Searcy invented the "Butler in a Box", an electronic voice home controller system. === Birth of smart virtual assistants: 1990s–2010s === In the 1990s, digital speech recognition technology became a feature of the personal computer with IBM, Philips and Lernout & Hauspie fighting for customers. Much later the market launch of the first smartphone IBM Simon in 1994 laid the foundation for smart virtual assistants as we know them today. In 1997, Dragon's NaturallySpeaking software could recognize and transcribe natural human speech without pauses between each word into a document at a rate of 100 words per minute. A version of Naturally Speaking is still available for download and it is still used today, for instance, by many doctors in the US and the UK to document their medical records. In 2001 Colloquis publicly launched SmarterChild, on platforms like AIM and MSN Messenger. While entirely text-based SmarterChild was able to play games, check the weather, look up facts, and converse with users to an extent. The first modern digital virtual assistant installed on a smartphone was Siri, which was introduced as a feature of the iPhone 4S on 4 October 2011. Apple Inc. developed Siri following the 2010 acquisition of Siri Inc., a spin-off of SRI International, which is a research institute financed by DARPA and the United States Department of Defense. Its aim was to aid in tasks such as sending a text message, making phone calls, checking the weather or setting up an alarm. Over time, it has developed to provide restaurant recommendations, search the internet, and provide driving directions. In November 2014, Amazon announced Alexa alongside the Echo. In 2016, Salesforce debuted Einstein, developed from a set of technologies underlying the Salesforce platform. Einstein was replaced by Agentforce, an agentic AI, in September 2024. In April 2017 Amazon released a service for building conversational interfaces for any type of virtual assistant or interface. === Large Language Models: 2020s-present === In the 2020s, artificial intelligence (AI) systems like ChatGPT have gained popularity for their ability to generate human-like responses to text-based conversations. In February 2020, Microsoft introduced its Turing Natural Language Generation (T-NLG), which was then the "largest language model ever published at 17 billion parameters." On November 30, 2022, ChatGPT was launched as a prototype and quickly garnered attention for its detailed responses and articulate answers across many domains of knowledge. The advent of ChatGPT and its introduction to the wider public increased interest and competition in the space. In February 2023, Google began introducing an experimental service called "Bard" which is based on its LaMDA program to generate text responses to questions asked based on information gathered from the web. While ChatGPT and other generalized chatbots based on the latest generative AI are capable of performing various tasks associated with virtual assistants, there are also more specialized forms of such technology that are designed to target more specific situations or needs. == Method of interaction == Virtual assistants work via: Text, including: online chat (especially in an instant messaging application or other application ), SMS text, e-mail or other text-based communication channel, for example Conversica's intelligent virtual assistants for business. Voice: for example with Amazon Alexa on Amazon Echo devices, Siri on an iPhone, Google Assistant on Google-enabled Android devices, or Bixby on Samsung devices. Images: some assistants, such as Google Assistant (which includes Google Lens) and Bixby on the Samsung Galaxy series, have the added capability of performing image processing to recognize objects in images. Many virtual assistants are accessible via multiple methods, offering versatility in how users can interact with them, whether through chat, voice commands, or other integrated technologies. Virtual assistants use natural language processing (NLP) to match user text or voice input to executable commands. Some continually learn using artificial intelligence techniques including machine learning and ambient intelligence. To activate a virtual assistant u