Contextual AI is an enterprise software company based in Mountain View, California. It develops a platform for building specialized Retrieval-Augmented Generation (RAG) agents for enterprise use. The company was founded in 2023 by Douwe Kiela and Amanpreet Singh, both former AI researchers at Facebook AI Research (FAIR) and Hugging Face. Douwe Kiela previously led the Meta research team that introduced the Retrieval-Augmented Generation (RAG) approach in 2020. Contextual AI focuses on enterprise generative AI applications using RAG 2.0 technology, with deployments primarily in the technology, banking, finance and media sectors. == History == In June 2023, Contextual AI announced it had raised $20 million in a seed funding round led by Bain Capital Ventures (BCV), with participation from Lightspeed Venture Partners, Greycroft, SV Angel, and several angel investors. In August 2024, the company raised $80 million in a Series A funding round led by Greycroft, with participation from previous investors including Bain Capital Ventures, Lightspeed, and Conviction Partners. The round also included new backers such as Bezos Expeditions, NVentures (Nvidia), HSBC Ventures, and Snowflake Ventures. == Features == Retrieval-Augmented Generation (RAG) is an artificial intelligence framework that integrates information retrieval with text generation to improve the performance of large language models (LLMs) on complex, knowledge-intensive tasks. It was introduced in 2020 by researchers at Meta AI, including Douwe Kiela, Patrick Lewis and others, in their paper Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks. RAG enables language models to access and incorporate external information, such as proprietary databases or real-time web content, at query time, instead of relying solely on pre-trained, internal, static knowledge. This architecture addresses common limitations of standard LLMs, including hallucination, outdated information, and lack of attribution to source materials. RAG systems retrieve relevant context through a variety of techniques - including vector search, keyword search, text-to-SQL - and feeds this context into the language model to generate responses. The approach improves factual accuracy, supports domain-specific customization, enables citation of sources, and allows for more updated information without retraining the model itself. General Availability. In January 2025, Contextual AI announced the general availability of its enterprise platform for building specialized RAG agents. Early adopters included Qualcomm, which used the platform for their Customer Engineering team needs. Grounded Language Model. In March 2025, the company introduced a Grounded Language Model (GLM) for factual accuracy in enterprise AI applications. Reranker. In March 2025, Contextual AI released an instruction-following reranker that allows users to influence the ranking of retrieved documents through natural language instructions, such as prioritizing recent files, specific formats, or content from designated sources. == Applications == Contextual AI's platform has been adopted across a range of industries, including finance, technology, media and professional services. Clients include Fortune 500 companies such as Qualcomm and HSBC.
Productivity software
Productivity software (also called personal productivity software or office productivity software) is application software used for producing information (such as documents, presentations, worksheets, databases, charts, graphs, digital paintings, electronic music and digital video). Its names arose from it increasing productivity, especially of individual office workers, from typists to knowledge workers, although its scope is now wider than that. Office suites, which brought word processing, spreadsheet, and relational database programs to the desktop in the 1980s, are the core example of productivity software. They revolutionized the office with the magnitude of the productivity increase they brought as compared with the pre-1980s office environments of typewriters, paper filing, and handwritten lists and ledgers. In the United States, as of 2015, some 78% of "middle-skill" occupations (those that call for more than a high school diploma but less than a bachelor's degree) required the use of productivity software. == Details == Productivity software traditionally runs directly on a computer. For example, Plus/4 model of computer contains in ROM for applications of productivity software. Productivity software is one of the reasons people use personal computers. == Office suite == An office suite is a bundle of productivity software (a software suite) intended to be used by office workers. The components are generally distributed together, have a consistent user interface and usually can interact with each other, sometimes in ways that the operating system would not normally allow. The earliest office suite for personal computers was MicroPro International's StarBurst in the early 1980s, comprising the WordStar word processor, the CalcStar spreadsheet and the DataStar database software. Other suites arose in the 1980s, and Microsoft Office came to dominate the market in the 1990s, a position it retains as of 2024. During the 1990s, office suite products gained popularity by offering bundles of applications that, when bought as part of a suite, effectively discounted the individual applications, with four or five applications being bundled for the price of two applications bought separately. When faced with such potential savings, customers could be "tempted by the suite, rather than the value of a particular product", and by 1994 more than 60 percent of the sales of Microsoft Word and around 70 percent of the sales of Microsoft Excel were as part of sales of Microsoft Office. Such considerations had an impact on vendors of individual applications, often smaller companies, raising concerns that office suites were "stifling innovation", and even established vendors such as Borland and WordPerfect were having to adapt to the suite phenomenon, Borland ultimately deciding to sell its Quattro Pro spreadsheet to WordPerfect as the latter sought to assemble its own suite product. The dominant suite vendors, Microsoft and Lotus, downplayed competition and innovation concerns, claiming that users were still able to exercise choice and that "user-driven development" was guiding the evolution of office suites. Another view was that component-based software would eventually emerge, focusing development on more specialised components used by productivity software, empowering "a plethora of third-party developers", and that a "mix and match" approach of such components would adapt to the user's way of working. === Office suite components === The base components of office suites are: Word processor Spreadsheet Presentation program Other components include: Database software Graphics suite (raster graphics editor, vector graphics editor, image viewer) Desktop publishing software Formula editor Diagramming software Email client Communication software Personal information manager Notetaking Groupware Project management software Table (information) Web log analysis software
Machine translation software usability
The sections below give objective criteria for evaluating the usability of machine translation software output. == Stationarity or canonical form == Do repeated translations converge on a single expression in both languages? I.e. does the translation method show stationarity or produce a canonical form? Does the translation become stationary without losing the original meaning? This metric has been criticized as not being well correlated with BLEU (BiLingual Evaluation Understudy) scores. == Adaptive to colloquialism, argot or slang == Is the system adaptive to colloquialism, argot or slang? The French language has many rules for creating words in the speech and writing of popular culture. Two such rules are: (a) The reverse spelling of words such as femme to meuf. (This is called verlan.) (b) The attachment of the suffix -ard to a noun or verb to form a proper noun. For example, the noun faluche means "student hat". The word faluchard formed from faluche colloquially can mean, depending on context, "a group of students", "a gathering of students" and "behavior typical of a student". The Google translator as of 28 December 2006 doesn't derive the constructed words as for example from rule (b), as shown here: Il y a une chorale falucharde mercredi, venez nombreux, les faluchards chantent des paillardes! ==> There is a choral society falucharde Wednesday, come many, the faluchards sing loose-living women! French argot has three levels of usage: familier or friendly, acceptable among friends, family and peers but not at work grossier or swear words, acceptable among friends and peers but not at work or in family verlan or ghetto slang, acceptable among lower classes but not among middle or upper classes The United States National Institute of Standards and Technology conducts annual evaluations [1] Archived 2009-03-22 at the Wayback Machine of machine translation systems based on the BLEU-4 criterion [2]. A combined method called IQmt which incorporates BLEU and additional metrics NIST, GTM, ROUGE and METEOR has been implemented by Gimenez and Amigo [3]. == Well-formed output == Is the output grammatical or well-formed in the target language? Using an interlingua should be helpful in this regard, because with a fixed interlingua one should be able to write a grammatical mapping to the target language from the interlingua. Consider the following Arabic language input and English language translation result from the Google translator as of 27 December 2006 [4]. This Google translator output doesn't parse using a reasonable English grammar: وعن حوادث التدافع عند شعيرة رمي الجمرات -التي كثيرا ما يسقط فيها العديد من الضحايا- أشار الأمير نايف إلى إدخال "تحسينات كثيرة في جسر الجمرات ستمنع بإذن الله حدوث أي تزاحم". ==> And incidents at the push Carbuncles-throwing ritual, which often fall where many of the victims - Prince Nayef pointed to the introduction of "many improvements in bridge Carbuncles God would stop the occurrence of any competing." == Semantics preservation == Do repeated re-translations preserve the semantics of the original sentence? For example, consider the following English input passed multiple times into and out of French using the Google translator as of 27 December 2006: Better a day earlier than a day late. ==> Améliorer un jour plus tôt qu'un jour tard. ==> To improve one day earlier than a day late. ==> Pour améliorer un jour plus tôt qu'un jour tard. ==> To improve one day earlier than a day late. As noted above and in, this kind of round-trip translation is a very unreliable method of evaluation. == Trustworthiness and security == An interesting peculiarity of Google Translate as of 24 January 2008 (corrected as of 25 January 2008) is the following result when translating from English to Spanish, which shows an embedded joke in the English-Spanish dictionary which has some added poignancy given recent events: Heath Ledger is dead ==> Tom Cruise está muerto This raises the issue of trustworthiness when relying on a machine translation system embedded in a Life-critical system in which the translation system has input to a Safety Critical Decision Making process. Conjointly it raises the issue of whether in a given use the software of the machine translation system is safe from hackers. It is not known whether this feature of Google Translate was the result of a joke/hack or perhaps an unintended consequence of the use of a method such as statistical machine translation. Reporters from CNET Networks asked Google for an explanation on January 24, 2008; Google said only that it was an "internal issue with Google Translate". The mistranslation was the subject of much hilarity and speculation on the Internet. If it is an unintended consequence of the use of a method such as statistical machine translation, and not a joke/hack, then this event is a demonstration of a potential source of critical unreliability in the statistical machine translation method. In human translations, in particular on the part of interpreters, selectivity on the part of the translator in performing a translation is often commented on when one of the two parties being served by the interpreter knows both languages. This leads to the issue of whether a particular translation could be considered verifiable. In this case, a converging round-trip translation would be a kind of verification.
DreamLab
DreamLab was a volunteer computing Android and iOS app launched in 2015 by Imperial College London and the Vodafone Foundation. It was discontinued on 2nd April 2025. == Description == The app helped to research cancer, COVID-19, new drugs and tropical cyclones. To do this, DreamLab accessed part of the device's processing power, with the user's consent, while the owner charged their smartphone, to speed up the calculations of the algorithms from Imperial College London. The aim of the tropical cyclone project was to prepare for climate change risks. Other projects aimed to find existing drugs and food molecules that could help people with COVID-19 and other diseases. The performance of 100,000 smartphones would reach the annual output of all research computers at Imperial College in just three months, with a nightly runtime of six hours. The app was developed in 2015 by the Garvan Institute of Medical Research in Sydney and the Vodafone Foundation. In May 2020, the project had over 490,000 registered users.
Phase congruency
Phase congruency is a measure of feature significance in computer images, a method of edge detection that is particularly robust against changes in illumination and contrast. == Foundations == Phase congruency reflects the behaviour of the image in the frequency domain. It has been noted that edgelike features have many of their frequency components in the same phase. The concept is similar to coherence, except that it applies to functions of different wavelength. For example, the Fourier decomposition of a square wave consists of sine functions, whose frequencies are odd multiples of the fundamental frequency. At the rising edges of the square wave, each sinusoidal component has a rising phase; the phases have maximal congruency at the edges. This corresponds to the human-perceived edges in an image where there are sharp changes between light and dark. == Definition == Phase congruency compares the weighted alignment of the Fourier components of a signal A n {\displaystyle A_{\rm {n}}} with the sum of the Fourier components. P C ( t ) = max ϕ ¯ ∑ n A n cos ( ϕ n ( t ) − ϕ ¯ ) ∑ n A n {\displaystyle PC(t)=\max _{\bar {\phi }}{\frac {\sum _{\rm {n}}A_{\rm {n}}\cos(\phi _{\rm {n}}(t)-{\bar {\phi }})}{\sum _{\rm {n}}A_{n}}}} where ϕ n {\displaystyle \phi _{\rm {n}}} is the local or instantaneous phase as can be calculated using the Hilbert transform and A n {\displaystyle A_{\rm {n}}} are the local amplitude, or energy, of the signal. When all the phases are aligned, this is equal to 1. Several ways of implementing phase congruency have been developed, of which two versions are available in open source, one written for MATLAB and the other written in Java as a plugin for the ImageJ software. Given the different notations used for its formulation, a unified version has been recently presented, where a methodology for the parameter tuning is also presented. == Advantages == The square-wave example is naive in that most edge detection methods deal with it equally well. For example, the first derivative has a maximal magnitude at the edges. However, there are cases where the perceived edge does not have a sharp step or a large derivative. The method of phase congruency applies to many cases where other methods fail. A notable example is an image feature consisting of a single line, such as the letter "l". Many edge-detection algorithms will pick up two adjacent edges: the transitions from white to black, and black to white. On the other hand, the phase congruency map has a single line. A simple Fourier analogy of this case is a triangle wave. In each of its crests there is a congruency of crests from different sinusoidal functions. == Disadvantages == Calculating the phase congruency map of an image is very computationally intensive, and sensitive to image noise. Techniques of noise reduction are usually applied prior to the calculation.
Mentimeter
Mentimeter (or Menti for short) is a Swedish company based in Stockholm that develops and maintains an eponymous app used to create presentations with real-time feedback. == Foundation and background == Based in Stockholm, Sweden, the Mentimeter app was started by Swedish entrepreneur Johnny Warström and Niklas Ingvar as a response to unproductive meetings. The initial start-up budget was $500,000 raised by a group of prominent investors, including Per Appelgren in 2014, following the market's tendency to invest in Scandinavia. The app also focuses on online collaboration for the education sector, allowing students or public members to answer questions anonymously. The app enables users to share knowledge and real-time feedback on mobile devices with presentations, polls or brainstorming sessions in classes, meetings, gatherings, conferences and other group activities. == Achievements == By 2021, Mentimeter had over 270 million users and was one of Sweden's fastest-growing startups. The company also ranked #10 on 20 Fastest Growing 500 Startups Batch 16 Companies. It was ranked Stockholm's fastest growing company of the 2018 edition of the DI Gasell Award. Mentimeter has a freemium business model.
ELIZA
ELIZA is an early natural language processing computer program developed from 1964 to 1967 at MIT by Joseph Weizenbaum. Created to explore communication between humans and machines, ELIZA simulated conversation by using a pattern matching and substitution methodology that gave users an illusion of understanding on the part of the program, but gave no response that could be considered really understanding what was being said by either party. Whereas the ELIZA program itself was written (originally) in MAD-SLIP, the pattern matching directives that contained most of its language capability were provided in separate "scripts", represented in a Lisp-like expression. The most famous script, DOCTOR, simulated a psychotherapist of the Rogerian school (in which the therapist often reflects back the patient's words to the patient), and used rules, dictated in the script, to respond with non-directional questions to user inputs. As such, ELIZA was one of the first chatbots (originally "chatterbots") and one of the first programs capable of attempting the Turing test. Weizenbaum intended the program as a method to explore communication between humans and machines. He was surprised that some people, including his secretary, attributed human-like feelings to the computer program, a phenomenon that came to be called the ELIZA effect. Many academics believed that the program would be able to positively influence the lives of many people, particularly those with psychological issues, and that it could aid doctors working on such patients' treatment. While ELIZA was capable of engaging in discourse, it could not converse with true understanding. However, many early users were convinced of ELIZA's intelligence and understanding, despite Weizenbaum's insistence to the contrary. The original ELIZA source code had been missing since its creation in the 1960s, as it was not common to publish articles that included source code at that time. However, more recently the MAD-SLIP source code was discovered in the MIT archives and published on various platforms, such as the Internet Archive. The source code is of high historical interest since it demonstrates not only the specificity of programming languages and techniques at that time, but also the beginning of software layering and abstraction as a means of achieving sophisticated software programming. == Overview == Joseph Weizenbaum's ELIZA, running the DOCTOR script, created a conversational interaction somewhat similar to what might take place in the office of "a [non-directive] psychotherapist in an initial psychiatric interview" and to "demonstrate that the communication between man and machine was superficial". While ELIZA is best known for acting in the manner of a psychotherapist, the speech patterns are due to the data and instructions supplied by the DOCTOR script. ELIZA itself examined the text for keywords, applied values to said keywords, and transformed the input into an output; the script that ELIZA ran determined the keywords, set the values of keywords, and set the rules of transformation for the output. Weizenbaum chose to make the DOCTOR script in the context of psychotherapy to "sidestep the problem of giving the program a data base of real-world knowledge", allowing it to reflect back the patient's statements to carry the conversation forward. The result was a somewhat intelligent-seeming response that reportedly deceived some early users of the program. Weizenbaum named his program ELIZA after Eliza Doolittle, a working-class character in George Bernard Shaw's Pygmalion (also appearing in the musical My Fair Lady, which was based on the play and was hugely popular at the time). According to Weizenbaum, ELIZA's ability to be "incrementally improved" by various users made it similar to Eliza Doolittle, since Eliza Doolittle was taught to speak with an upper-class accent in Shaw's play. However, unlike the human character in Shaw's play, ELIZA is incapable of learning new patterns of speech or new words through interaction alone. Edits must be made directly to ELIZA's active script in order to change the manner by which the program operates. Weizenbaum first implemented ELIZA in his own SLIP list-processing language, where, depending upon the initial entries by the user, the illusion of human intelligence could appear, or be dispelled through several interchanges. Some of ELIZA's responses were so convincing that Weizenbaum and several others have anecdotes of users becoming emotionally attached to the program, occasionally forgetting that they were conversing with a computer. Weizenbaum's own secretary reportedly asked Weizenbaum to leave the room so that she and ELIZA could have a real conversation. Weizenbaum was surprised by this, later writing: "I had not realized ... that extremely short exposures to a relatively simple computer program could induce powerful delusional thinking in quite normal people." In 1966, interactive computing (via a teletype) was new. It was 11 years before the personal computer became familiar to the general public, and three decades before most people encountered attempts at natural language processing in Internet services like Ask.com or PC help systems such as Microsoft Office Clippit. Although those programs included years of research and work, ELIZA remains a milestone because it was the first time a programmer had attempted such a human-machine interaction with the goal of creating the illusion (however brief) of human–human interaction. At the ICCC 1972, ELIZA was brought together with another early artificial-intelligence program named PARRY for a computer-only conversation. While ELIZA was built to speak as a doctor, PARRY was intended to simulate a patient with schizophrenia. == Design and implementation == Weizenbaum originally wrote ELIZA in MAD-SLIP for CTSS on an IBM 7094 as a program to make natural-language conversation possible with a computer. To accomplish this, Weizenbaum identified five "fundamental technical problems" for ELIZA to overcome: the identification of key words, the discovery of a minimal context, the choice of appropriate transformations, the generation of responses in the absence of key words, and the provision of an editing capability for ELIZA scripts. Weizenbaum solved these problems and made ELIZA such that it had no built-in contextual framework or universe of discourse. However, this required ELIZA to have a script of instructions on how to respond to inputs from users. ELIZA starts its process of responding to an input by a user by first examining the text input for a "keyword". A "keyword" is a word designated as important by the acting ELIZA script, which assigns to each keyword a precedence number, or a RANK, designed by the programmer. If such words are found, they are put into a "keystack", with the keyword of the highest RANK at the top. The input sentence is then manipulated and transformed as the rule associated with the keyword of the highest RANK directs. For example, when the DOCTOR script encounters words such as "alike" or "same", it would output a message pertaining to similarity, in this case "In what way?", as these words had high precedence number. This also demonstrates how certain words, as dictated by the script, can be manipulated regardless of contextual considerations, such as switching first-person pronouns and second-person pronouns and vice versa, as these too had high precedence numbers. Such words with high precedence numbers are deemed superior to conversational patterns and are treated independently of contextual patterns. Following the first examination, the next step of the process is to apply an appropriate transformation rule, which includes two parts: the "decomposition rule" and the "reassembly rule". First, the input is reviewed for syntactical patterns in order to establish the minimal context necessary to respond. Using the keywords and other nearby words from the input, different disassembly rules are tested until an appropriate pattern is found. Using the script's rules, the sentence is then "dismantled" and arranged into sections of the component parts as the "decomposition rule for the highest-ranking keyword" dictates. The example that Weizenbaum gives is the input "You are very helpful", which is transformed to "I are very helpful". This is then broken into (1) empty (2) "I" (3) "are" (4) "very helpful". The decomposition rule has broken the phrase into four small segments that contain both the keywords and the information in the sentence. The decomposition rule then designates a particular reassembly rule, or set of reassembly rules, to follow when reconstructing the sentence. The reassembly rule takes the fragments of the input that the decomposition rule had created, rearranges them, and adds in programmed words to create a response. Using Weizenbaum's example previously stated, such a reassembly rule would take the fragments and apply them to the phrase "What makes