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  • Customer support

    Customer support

    Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. It aims to ensure users can effectively operate the product and resolve any issues that may arise throughout its lifecycle. Support is delivered through various channels, including telephone, email, live chat, self-service knowledge bases, and social media. Research indicates that most customers attempt to resolve issues through self-service before contacting a representative. For products sold across multiple regions, support may be provided in several languages, as consumers tend to prefer assistance in their native language. Requirements for customer contact centres are defined in international standards such as ISO 18295.

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  • Skipper (computer software)

    Skipper (computer software)

    Skipper is a visualization tool and code/schema generator for PHP ORM frameworks like Doctrine2, Doctrine, Propel, and CakePHP, which are used to create database abstraction layer. Skipper is developed by Czech company Inventic, s.r.o. based in Brno, and was known as ORM Designer prior to rebranding in 2014. == Overview == Generates visual model from the schema definition files Repetitive import/export of schema definitions in supported formats (XML, YML, PHP annotations) Schema definition files are automatically generated from the visual model Visual representation uses ER diagram extended by concepts of inheritance and many-to-many Supports customization using .xml configuration files and JavaScript Does not support direct connections to the database Crude and simplistic visual representation and menus == Architecture == Skipper was built on the Qt framework. Import/export of the schema definitions uses XSL transformations powered by LibXslt library. Imported source files are first converted to XML format: no conversion for XML, simple conversion for YML, creating the Abstract Syntax Tree and its subsequent conversion to XML for PHP annotations. The import/export scripts are configured in JavaScript and can be freely customized. == Supported ORM frameworks == Frameworks supported for visual model and schema files generation: Doctrine2 Doctrine CakePHP == History == Skipper was created as an internal tool for the web applications developed by Inventic. It was first published as a commercial tool under the name ORM Designer in 2009. Application was reworked and optimized in January 2013, and released as ORM Designer 2. In May 2013 ORM Designer became part of the South Moravian Innovation Center Incubator program (support program for innovative technological startups). In June 2014, ORM Designer version 3 was released and rebranded under the name of Skipper

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  • T Layout

    T Layout

    The T-Layout is an architectural and design concept for web applications, specifically tailored to improve the user experience on mobile devices. It features a horizontally scrollable container divided into three distinct sections, each spanning the full width of the screen, and was developed to optimise space usage and streamline navigation. == Background == The T-Layout introduces horizontal scrolling as a complementary method to the conventional pop-up-based navigation system in mobile web applications. In this layout, the central section which is visible by default upon accessing the application, facilitates the main content of a URL address and is flanked by two "helper" sections. This approach minimises the need for extensive user movements, in order to reach navigation controls typically located at the top of the screen. It is aimed at enhancing the user experience on mobile devices by providing an easier way to access essential content such as the main navigation, e-commerce related screens, or user account related information, ensuring that those elements are readily accessible while requiring minimal user effort. The T-Layout was first implemented by E (e-streetwear.com) in their mobile web app layout, and it was inspired by the interfaces of well-tested native mobile apps like Instagram and Revolut. A study titled "Mobile Navigation and User Preferences Survey" indicated a preference among mobile app users for one-handed usage, primarily navigating with their thumb. These insights led to the T-Layout Experiment, which compared the efficiency of using swipe gestures to access navigational elements against reaching traditional navigation controls. == Development history == It was first released as the mobile layout of E in early 2023. It was originally developed based on six principles: user-centric functionality, lightweight filesize, HTML and CSS implementation with minimal or no use of JavaScript required, suitable both for browser and server-rendering architectures, intuitive design, and improved SEO. The development of the T-Layout was driven by the necessity for more ergonomic and user-friendly interfaces in mobile web applications. Its design, reminiscent of the letter 'T', emerged as a solution to several usability challenges mobile device users face, emphasising ease of access and efficient screen space utilisation. In July 2023, E formalised the concept and its technical specifications, introducing it to the web design and development community. In October 2023 the "Mobile Navigation and User Preferences Survey" was conducted, establishing that the vast majority of individuals prefer to use mobile applications by holding the phone in a one-handed grip, utilising only the thumb for gestures when possible. The subsequent "T-Layout Experiment", designed to measure the time in seconds and the distance (user effort) in pixels, required to access navigational elements by traditionally tapping on fixed-positioned controls compared to swiping anywhere on the screen. The results proved that swipe gestures require less time and much less effort. == Styling and features == The main characteristic of the T-Layout is its horizontal scrolling feature, which can improve navigation efficiency while preserving the functionality of traditionally structured user interfaces. Its Implementation can be achieved with a combination of HTML and styling with CSS as well as precompiled Scss and Sass, CSS-in-JS, and styled JSX. It can be either a purely HTML/CSS solution but JavaScript can be utilised as well to add more specific functionalities, while It can be implemented to both existing and new applications. Its application in server-side rendering architectures will ensure that all its underlying principles apply. Although principally each section in the layout has a distinct role and facilitates specific types of content, the T-Layout as a concept is versatile, and it is adaptable allowing modifications in the layout or how it's implemented to cater to the specific needs of different applications.

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  • Co-occurrence matrix

    Co-occurrence matrix

    A co-occurrence matrix or co-occurrence distribution (also referred to as : gray-level co-occurrence matrices GLCMs) is a matrix that is defined over an image to be the distribution of co-occurring pixel values (grayscale values, or colors) at a given offset. It is used as an approach to texture analysis with various applications especially in medical image analysis. == Method == Given a grey-level image I {\displaystyle I} , co-occurrence matrix computes how often pairs of pixels with a specific value and offset occur in the image. The offset, ( Δ x , Δ y ) {\displaystyle (\Delta x,\Delta y)} , is a position operator that can be applied to any pixel in the image (ignoring edge effects): for instance, ( 1 , 2 ) {\displaystyle (1,2)} could indicate "one down, two right". An image with p {\displaystyle p} different pixel values will produce a p × p {\displaystyle p\times p} co-occurrence matrix, for the given offset. The ( i , j ) th {\displaystyle (i,j)^{\text{th}}} value of the co-occurrence matrix gives the number of times in the image that the i th {\displaystyle i^{\text{th}}} and j th {\displaystyle j^{\text{th}}} pixel values occur in the relation given by the offset. For an image with p {\displaystyle p} different pixel values, the p × p {\displaystyle p\times p} co-occurrence matrix C is defined over an n × m {\displaystyle n\times m} image I {\displaystyle I} , parameterized by an offset ( Δ x , Δ y ) {\displaystyle (\Delta x,\Delta y)} , as: C Δ x , Δ y ( i , j ) = ∑ x = 1 n ∑ y = 1 m { 1 , if I ( x , y ) = i and I ( x + Δ x , y + Δ y ) = j 0 , otherwise {\displaystyle C_{\Delta x,\Delta y}(i,j)=\sum _{x=1}^{n}\sum _{y=1}^{m}{\begin{cases}1,&{\text{if }}I(x,y)=i{\text{ and }}I(x+\Delta x,y+\Delta y)=j\\0,&{\text{otherwise}}\end{cases}}} where: i {\displaystyle i} and j {\displaystyle j} are the pixel values; x {\displaystyle x} and y {\displaystyle y} are the spatial positions in the image I; the offsets ( Δ x , Δ y ) {\displaystyle (\Delta x,\Delta y)} define the spatial relation for which this matrix is calculated; and I ( x , y ) {\displaystyle I(x,y)} indicates the pixel value at pixel ( x , y ) {\displaystyle (x,y)} . The 'value' of the image originally referred to the grayscale value of the specified pixel, but could be anything, from a binary on/off value to 32-bit color and beyond. (Note that 32-bit color will yield a 232 × 232 co-occurrence matrix!) Co-occurrence matrices can also be parameterized in terms of a distance, d {\displaystyle d} , and an angle, θ {\displaystyle \theta } , instead of an offset ( Δ x , Δ y ) {\displaystyle (\Delta x,\Delta y)} . Any matrix or pair of matrices can be used to generate a co-occurrence matrix, though their most common application has been in measuring texture in images, so the typical definition, as above, assumes that the matrix is an image. It is also possible to define the matrix across two different images. Such a matrix can then be used for color mapping. == Aliases == Co-occurrence matrices are also referred to as: GLCMs (gray-level co-occurrence matrices) GLCHs (gray-level co-occurrence histograms) spatial dependence matrices == Application to image analysis == Whether considering the intensity or grayscale values of the image or various dimensions of color, the co-occurrence matrix can measure the texture of the image. Because co-occurrence matrices are typically large and sparse, various metrics of the matrix are often taken to get a more useful set of features. Features generated using this technique are usually called Haralick features, after Robert Haralick. Texture analysis is often concerned with detecting aspects of an image that are rotationally invariant. To approximate this, the co-occurrence matrices corresponding to the same relation, but rotated at various regular angles (e.g. 0, 45, 90, and 135 degrees), are often calculated and summed. Texture measures like the co-occurrence matrix, wavelet transforms, and model fitting have found application in medical image analysis in particular. == Other applications == Co-occurrence matrices are also used for words processing in natural language processing (NLP).

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  • Retained mode

    Retained mode

    Retained mode in computer graphics is a major pattern of API design in graphics libraries, in which the graphics library, instead of the client, retains the scene (complete object model of the rendering primitives) to be rendered and the client calls into the graphics library do not directly cause actual rendering, but make use of extensive indirection to resources, managed – thus retained – by the graphics library. It does not preclude the use of double-buffering. Immediate mode is an alternative approach. Historically, retained mode has been the dominant style in GUI libraries; however, both can coexist in the same library and are not necessarily exclusionary in practice. == Overview == In retained mode the client calls do not directly cause actual rendering, but instead update an abstract internal model (typically a list of objects) which is maintained within the library's data space. This allows the library to optimize when actual rendering takes place along with the processing of related objects. Some techniques to optimize rendering include: managing double buffering treatment of hidden surfaces by backface culling/occlusion culling (Z-buffering) only transferring data that has changed from one frame to the next from the application to the library Example of coexistence with immediate mode in the same library is OpenGL. OpenGL has immediate mode functions that can use previously defined server side objects (textures, vertex buffers and index buffers, shaders, etc.) without resending unchanged data. Examples of retained mode rendering systems include Windows Presentation Foundation, SceneKit on macOS, and PHIGS.

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  • IRows

    IRows

    iRows was a web-based spreadsheet in beta with a GUI similar to the traditional desktop-based spreadsheet applications, such as Microsoft Excel and OpenOffice.org. It was shut down on December 31, 2006, after it was announced that its two founders had been hired by Google. iRows used Ajax and XML. It was described as an example of a Web 2.0 system. iRows supported conventional spreadsheet features functions, value formatting and charts and added web oriented spreadsheet capabilities like collaboration (multiple people using a shared spreadsheet, sending a spreadsheet as a link instead of an attachment and ability to publish spreadsheets on other web pages (e.g. blogs).

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  • WorkingPoint

    WorkingPoint

    WorkingPoint is a web-based application that provides a suite of small business management tools. It is designed to serve as a single point of access for various business operations, featuring a user-friendly interface. WorkingPoint's functionalities include double-entry bookkeeping, contact management, inventory management, invoicing, and bill and expense management. == Company == WorkingPoint, formerly Netbooks Inc, is a privately held corporation based in San Francisco, CA. The company is backed by CMEA Capital, also based in San Francisco. WorkingPoint has about ten employees and is led by CEO Tate Holt and Chairman Tom Proulx. Proulx is a co-founder of Intuit and an original author of that company’s Quicken personal finance software. The company was founded in 2007 under its original name Netbooks by co-creator Ridgely Evers. Evers set out to design a product that was more user-friendly than Intuit’s Quickbooks, which he also co-created. In mid-2009 the company officially rebranded itself and its flagship product “WorkingPoint”. The purpose of the re-branding was to disassociate the company from the product category of small laptops also known as netbooks. == Social Media Presence == WorkingPoint maintains a daily blog geared toward small business owners and managers. Each week the blog is updated with 3 WorkingPoint product feature or “how-to” posts, 2 subscriber company profiles, and 2 small business coaching posts. The company also maintains a Twitter page and a Facebook page. == Product Description (Free Version) == WorkingPoint allows businesses to invoice up to five customers (repeatedly) and provides account access for up to two individual users free of charge. Online Invoicing WorkingPoint allows users to create customized quotes and invoices online. The invoices can be used to bill customers via email or hardcopy post. WorkingPoint compiles the info from these invoices so users can track customer payments, inventory costs, shipping charges, accounts receivable and sales taxes. Users can also manage customer overpayments, provide customer loyalty discounts, and view a customer invoice history. Bill & Expense Management Users can track their bills and expenses by entering info into the WorkingPoint interface. WorkingPoint compiles this info so users can track categorized expenses, accounts paid, accounts payable, and vendor purchase history. The interface also allows users to add to their inventory while entering billing info. Double-Entry Bookeeping WorkingPoint automatically records entries under the double-entry bookkeeping system (also known as debits and credits) when the user completes invoicing and expense forms. Users can view transactions in general ledger format and perform closing entries if necessary. This functionality is designed for users who do not have an accounting background. Business Contact Management WorkingPoint provides an interface for users to manage their customer and vendor contact info. The software automatically tracks the user’s relationship with contacts, so users can track a contact’s sales and purchase history. Contacts can be imported and exported via numerous email clients including Microsoft Outlook, Yahoo! Mail, Google Gmail, and Mac Address Book. Inventory Management The software automatically adjusts inventory quantities after every purchase and sale. Users can track their current inventory quantity, average cost of inventory on-hand, cost of goods sold (COGS) and top-selling products. Users can also make manual adjustments to inventory when necessary. Financial Reporting Users can view a balance sheet, income statement, or cash flow statement pertaining to their business. The software automatically manages accruals to produce the balance sheet and income statement. Users can choose a data range from which to draw any of these reports. Financial reports can be converted to pdf format or exported (with formulas intact) to OpenOffice or Microsoft Excel. Cash Management WorkingPoint enables users to monitor cash balances on their bank accounts. The software automatically tracks cash inflows and outflows when users manage their accounts payable and accounts receivable. Business Dashboard The Business Dashboard visually and graphically displays key real-time business data. Users can customize the Dashboard to display data of their choosing. Online Company Profile Users can create an online company profile in order to have a presence on the Internet and as a basis for participation in WorkingPoint’s small business community features. Public profiles are featured in the WorkingPoint Company Directory and can be viewed externally using the URL format: https://businessname.workingpoint.com. == Product Description (Premium Version) == The premium version of WorkingPoint costs $10 per month. It includes all of the functionalities of the free version, allowing unlimited invoicing and account access. It also offers the following functions: 1099 Tax Reporting, invoice payment collection via PayPal, Email Marketing via VerticalResponse, and the Premium Reports & Accounting Package. 1099 Tax Reporting Users can identify qualifying companies and individuals for IRS Form 1099 or IRS Form 1096 reporting. WorkingPoint automatically tracks payments made to these companies and individuals. Users can then generate 1099 reports for distribution. Premium Reports & Accounting Package This includes: a Daily Operating Report providing users with sales and cash flow information, customizable accounts categorization, and cash flow statements using the indirect method of reporting. Invoice Payment Collection via PayPal Users can collect payment on their invoices via PayPal. Email Marketing via VerticalResponse The WorkingPoint premium package includes 500 email credits with the email marketing firm VerticalResponse.

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  • CEITON

    CEITON

    CEITON is a web-based software system for facilitating and automating business processes such as planning, scheduling, and payroll using workflow technologies. The system is used by several media companies such as MDR, Yle, RAI and Red Bull Media House. In December 2018, the first CEITON User Group Meeting took place in Leipzig, Germany. == Architecture == The software runs on a server (on premises) or in the cloud and is scalable on parallel servers. Data security is warranted by role-based access control (RBAC). The software is used via web-browsers and not dependent on particular system software. == Structure and Features == CEITON combines the two classical approaches of production planning and control and workflow management. === Project Management === The scheduling system plans, manages, bills, and analyzes projects or tasks. It manages human and technical resources, material, and locations on a single GUI. The system uses a gantt chart to assign tasks to be done to available and eligible resources (i.e. staff), automatically or by drag-and-drop. The scheduling module includes material management, resource management/ human resource management, integration of freelancers, clients and suppliers, long-term budget planning, time-tracking, shift scheduling, quality management, delivery and logistics, document management, archive, analysis and controlling, business reporting, as well as all accounting and documentation processes. === Workflow === The workflow management system module coordinates business processes. Processes are defined once as a workflow and then repeatedly executed. Human resources are automatically assigned to steps (tasks) and integrated in workflow forms. Systems are integrated with an EAI/SOAP module, allowing data exchange with arbitrary external systems which are also involved in the business process. It also features a 3-D workflow overview in which the status of each project step can be determined by its color in the overview. === Process Management === For project and order processing management, business processes are designed as workflows, and coordinate communication automatically. Different user interfaces for staff, customers or suppliers can be created so each gets only relevant information. Different workflow forms are associated with different log-ins. The main application for the system is knowledge-based business processes, in which many people are involved and virtual results are produced, e.g. in research, or development of media products, such as TV and movies. Broadcasters and media companies such as MDR and Yle use CEITON to control their production processes for products and services and coordinate complex workflows with all kinds of resources. === Integrations === An integrated EAI module allows CEITON to integrate every external system in any business process without programming, using SOAP and similar technologies. Aspera and FileCatalyst were integrated for faster data transfer, yet complex ERP systems and numerous SAP modules have also been integrated, for example, to extract working times to payroll. === Mobile Working === Since Version 7, released in 2015, CEITON includes a time-tracking module allowing employees to enter their times from mobile devices such as tablets running Android, iPhones etc. == History == Ceiton Technologies (SME tech firm), the company developing CEITON, was founded in Leipzig, Germany in 2000, staffing solutions for the Bureau of Internal Revenue in Manila, Philippines, were implemented in 2000 together with the Deutsche Gesellschaft für Technische Zusammenarbeit of the German government. The first version (1.0) of the software was released in July 2001. The product was originally developed for German broadcasting companies. CEITON is named after the Japanese concept Seiton, one of the principles of Japanese workplace design methodology known as 5S. Since version 7, released in 2015, CEITON includes a time-tracking module allowing employees to enter their times from mobile devices such as tablets running Android, iPhones etc. In May 2005 CEITON won the IQ innovation award, sponsored by Siemens, in the category Excellent innovation in the IT-sector. Since 2007, CEITON has been present at the broadcast trade fairs NAB in Las Vegas and IBC in Amsterdam. In 2020, the company celebrated its 20th anniversary.

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  • Foreign key

    Foreign key

    A foreign key is a set of attributes in a table that refers to the primary key of another table, linking these two tables. In the context of relational databases, a foreign key is subject to an inclusion dependency constraint that the tuples consisting of the foreign key attributes in one relation, R, must also exist in some other (not necessarily distinct) relation, S; furthermore that those attributes must also be a candidate key in S. In other words, a foreign key is a set of attributes that references a candidate key. For example, a table called TEAM may have an attribute, MEMBER_NAME, which is a foreign key referencing a candidate key, PERSON_NAME, in the PERSON table. Since MEMBER_NAME is a foreign key, any value existing as the name of a member in TEAM must also exist as a person's name in the PERSON table; in other words, every member of a TEAM is also a PERSON. == Summary == The table containing the foreign key is called the child table, and the table containing the candidate key is called the referenced or parent table. In database relational modeling and implementation, a candidate key is a set of zero or more attributes, the values of which are guaranteed to be unique for each tuple (row) in a relation. The value or combination of values of candidate key attributes for any tuple cannot be duplicated for any other tuple in that relation. Since the purpose of the foreign key is to identify a particular row of referenced table, it is generally required that the foreign key is equal to the candidate key in some row of the primary table, or else have no value (the NULL value.). This rule is called a referential integrity constraint between the two tables. Because violations of these constraints can be the source of many database problems, most database management systems provide mechanisms to ensure that every non-null foreign key corresponds to a row of the referenced table. For example, consider a database with two tables: a CUSTOMER table that includes all customer data and an ORDER table that includes all customer orders. Suppose the business requires that each order must refer to a single customer. To reflect this in the database, a foreign key column is added to the ORDER table (e.g., CUSTOMERID), which references the primary key of CUSTOMER (e.g. ID). Because the primary key of a table must be unique, and because CUSTOMERID only contains values from that primary key field, we may assume that, when it has a value, CUSTOMERID will identify the particular customer which placed the order. However, this can no longer be assumed if the ORDER table is not kept up to date when rows of the CUSTOMER table are deleted or the ID column altered, and working with these tables may become more difficult. Many real world databases work around this problem by 'inactivating' rather than physically deleting master table foreign keys, or by complex update programs that modify all references to a foreign key when a change is needed. Foreign keys play an essential role in database design. One important part of database design is making sure that relationships between real-world entities are reflected in the database by references, using foreign keys to refer from one table to another. Another important part of database design is database normalization, in which tables are broken apart and foreign keys make it possible for them to be reconstructed. Multiple rows in the referencing (or child) table may refer to the same row in the referenced (or parent) table. In this case, the relationship between the two tables is called a one to many relationship between the referencing table and the referenced table. In addition, the child and parent table may, in fact, be the same table, i.e. the foreign key refers back to the same table. Such a foreign key is known in SQL:2003 as a self-referencing or recursive foreign key. In database management systems, this is often accomplished by linking a first and second reference to the same table. A table may have multiple foreign keys, and each foreign key can have a different parent table. Each foreign key is enforced independently by the database system. Therefore, cascading relationships between tables can be established using foreign keys. A foreign key is defined as an attribute or set of attributes in a relation whose values match a primary key in another relation. The syntax to add such a constraint to an existing table is defined in SQL:2003 as shown below. Omitting the column list in the REFERENCES clause implies that the foreign key shall reference the primary key of the referenced table. Likewise, foreign keys can be defined as part of the CREATE TABLE SQL statement. If the foreign key is a single column only, the column can be marked as such using the following syntax: Foreign keys can be defined with a stored procedure statement. child_table: the name of the table or view that contains the foreign key to be defined. parent_table: the name of the table or view that has the primary key to which the foreign key applies. The primary key must already be defined. col3 and col4: the name of the columns that make up the foreign key. The foreign key must have at least one column and at most eight columns. == Referential actions == Because the database management system enforces referential constraints, it must ensure data integrity if rows in a referenced table are to be deleted (or updated). If dependent rows in referencing tables still exist, those references have to be considered. SQL:2003 specifies 5 different referential actions that shall take place in such occurrences: CASCADE RESTRICT NO ACTION SET NULL SET DEFAULT === CASCADE === Whenever rows in the parent (referenced) table are deleted (or updated), the respective rows of the child (referencing) table with a matching foreign key column will be deleted (or updated) as well. This is called a cascade delete (or update). === RESTRICT === A value cannot be updated or deleted when a row exists in a referencing or child table that references the value in the referenced table. Similarly, a row cannot be deleted as long as there is a reference to it from a referencing or child table. To understand RESTRICT (and CASCADE) better, it may be helpful to notice the following difference, which might not be immediately clear. The referential action CASCADE modifies the "behavior" of the (child) table itself where the word CASCADE is used. For example, ON DELETE CASCADE effectively says "When the referenced row is deleted from the other table (master table), then delete also from me". However, the referential action RESTRICT modifies the "behavior" of the master table, not the child table, although the word RESTRICT appears in the child table and not in the master table! So, ON DELETE RESTRICT effectively says: "When someone tries to delete the row from the other table (master table), prevent deletion from that other table (and of course, also don't delete from me, but that's not the main point here)." RESTRICT is not supported by Microsoft SQL 2012 and earlier. === NO ACTION === NO ACTION and RESTRICT are very much alike. The main difference between NO ACTION and RESTRICT is that with NO ACTION the referential integrity check is done after trying to alter the table. RESTRICT does the check before trying to execute the UPDATE or DELETE statement. Both referential actions act the same if the referential integrity check fails: the UPDATE or DELETE statement will result in an error. In other words, when an UPDATE or DELETE statement is executed on the referenced table using the referential action NO ACTION, the DBMS verifies at the end of the statement execution that none of the referential relationships are violated. This is different from RESTRICT, which assumes at the outset that the operation will violate the constraint. Using NO ACTION, the triggers or the semantics of the statement itself may yield an end state in which no foreign key relationships are violated by the time the constraint is finally checked, thus allowing the statement to complete successfully. === SET NULL, SET DEFAULT === In general, the action taken by the DBMS for SET NULL or SET DEFAULT is the same for both ON DELETE or ON UPDATE: the value of the affected referencing attributes is changed to NULL for SET NULL, and to the specified default value for SET DEFAULT. === Triggers === Referential actions are generally implemented as implied triggers (i.e. triggers with system-generated names, often hidden.) As such, they are subject to the same limitations as user-defined triggers, and their order of execution relative to other triggers may need to be considered; in some cases it may become necessary to replace the referential action with its equivalent user-defined trigger to ensure proper execution order, or to work around mutating-table limitations. Another important limitation appears with transaction isolation: your changes to a row may not be able to fully cascade because the row is ref

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  • EPages

    EPages

    ePages is an e-commerce software that allows merchants to create and run online shops in the cloud. The number of shops based on ePages is currently 140,000 worldwide. ePages software is regularly updated due to its Software-as-a-Service model. An investor in the company is United Internet, with a 25% stake. ePages focuses upon distributing its products mainly through hosting providers. ePages is headquartered in Hamburg, with additional offices Barcelona, Jena, and Bilbao. == History == The name ePages was used for the first time for software in 1997 to market "Intershop ePages". In 2002, the product line then called Intershop 4 was taken over by ePages GmbH and renamed to ePages. == Features == Depending on the ePages product and packages offered by hosting providers, merchants can sell up to an unlimited number of items. Users can offer their products and services in 15 languages and with all currencies. With ePages, merchants can use web marketing tools; e.g. newsletters, coupons or social media plug-ins for social commerce.

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  • Switch (app)

    Switch (app)

    Switch was a mobile-only job-matching app that connected candidates directly to hiring managers. Candidates could upload their resumes and connect their social and professional media profiles, but remain anonymous while searching. Users received a daily set of job recommendations that fit their backgrounds and salary criteria, and swipe right to apply. Employers post many jobs on Switch directly, which eliminates the need for third-party job boards and recruiters, and connects job seekers to hiring managers. Switch reveals a candidate’s identity to one employer at a time, only after the candidate matches with that employer. When candidates and employers match, they can chat within the app. Switch is available for iOS, with an Android version in development. == History == === Founding === Yarden Tadmor founded Switch in New York City in January 2014. For the first 10 months, Tadmor funded the company himself. By December 2014, Switch had raised $1.4 million in funding from venture capitals firms Metamorphic Ventures, SG VC, BAM and Rhodium. Tadmor's inspiration for Switch came after being frustrated by his experience both as a job seeker, and also as a supervisor hiring at numerous technology startup companies. Tadmor has said of Switch, “We operate on the five-second resume principle, which is usually the amount of time a recruiter spends on a resume. They scan through the typical data points and move on.” Switch was designed for passive job seekers to browse openings discreetly and connect quickly. Originally, Switch served only the New York metro area technology sector while in early beta, but Tadmor always intended to expand into national coverage. Soon, the company started including all major metropolitan markets across the U.S. In May 2015, Switch announced it would start sourcing tech and media jobs from all the job boards available online. Later in 2015, Switch began to post jobs in smaller urban areas. The company also expanded industries and jobs to include restaurant staff, retail sales, healthcare, nursing and education. Tadmor subsequently founded Livekick, a one-on-one private fitness and yoga instruction company, based in New York. == Operation == In May 2015, Switch reported generating over 400,000 job applications. The company said that nine of the 50 largest websites in the U.S. were using the service. It had grown its customer base to thousands of companies in a few months from launch including Microsoft, Amazon, Facebook, IBM, Yahoo!, eBay, DropBox, SoundCloud, and Wikipedia. John Cline, software development manager at eBay, told ABC’s Good Morning America that Switch is now his “main way of finding new prospective employees.” Switch uses a double opt-in technique, meaning job seekers and employers must both say yes before moving forward. They also use swiping technology and intelligent matching algorithms to connect job seekers and employers. The user experience is different for each group, but the major attraction for both sides is the speed at which they can be connected. === Features === Swipe is a major aspect of the Switch user experience. Job seekers swipe to apply to jobs, or left to pass on positions. Employers respond and swipe right to reciprocate interest, or left to eliminate the candidate. Direct connection between job seekers and employers allows hiring managers and job seekers to start an immediate conversation. Hiring managers can message with job seekers within the app, and both parties can quickly vet one another and decide whether to move forward. Easy profile creation from social media and in-app profile editing helps job seekers focus on finding a job. === Users === Job Seekers can either load their profile manually or pull in professional credentials from social media. They can post validated photos on their Facebook account. Switch’s matching algorithm analyzes the job seeker’s location, experience, and skills to bring them jobs they may be interested in. Job seekers swipe to apply and, if the employer shows interest too, only then does Switch’s system reveal the job seeker’s identity to the corporate recruiter or hiring manager. The job seeker and hiring manager can then chat through the app. Employers behave similarly to job seekers. Hiring managers or corporate recruiters sign up online, add open positions, then view Switch-recommended candidates or wait for job seekers to swipe right. Employers can select relevant job seekers by swiping right on their profiles, then chat directly in the app. === Subscriptions === The app is currently free for users and employers. == Company overview == === Financials === Switch closed out its seed round in May 2015 with $2 million in seed round funding. Investors include Marker VC, Metamorphic, Rhodium, 500 Startups, BAM, SG VC and Marcel Legrand. In a July 2015 interview with Tadmor, he claimed that Switch had raised $2.4 million to date. == Reception == Thanks to its swipe technology and double opt-in make-up, the media often refers to Switch as the Tinder for jobs. Switch has received features in lists and app reviews as an effective tool to improve your digital job search, particularly on the mobile platform. “It’s minimal effort to connect with relevant matches,” said Good Morning America workplace contributor Tory Johnson. “Which is what everybody wants to find.”

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  • Douglas Parkhill

    Douglas Parkhill

    Douglas F. Parkhill is a Canadian technologist and former research minister, best known for his pioneering work on what is now called cloud computing, and his work on Canada's Telidon videotex project. He started working at the Canadian ministry of Communications (now part of the Department of Trade and Industry) in 1969, having previously worked at the Mitre Corporation. He was responsible for many activities in communications satellites, computer communications, command and control systems and telecommunications. He was winner of the Treasury Board of Canada Secretariat's Outstanding Achievement award in 1982, the Conestoga shield for services to government and industry in computer communications research and development, the Touche Ross award for Telidon development. He was an author of several publications including the 1966 book, The Challenge of the Computer Utility. In the book, Parkhill thoroughly explored many of the modern-day characteristics of cloud computing (elastic provisioning through a utility service) as well as the comparison to the electricity industry and the use of public, private, government and community forms. The book won the McKinsey Foundation award for distinguished contributions to management literature. He worked with Dave Godfrey, the Canadian writer and novelist on a later book Gutenberg two about the social and political meaning of computer technology. He was in charge of research at the Federal Department of Communications at the time when the department was funding development of the Telidon videotext system, was heavily involved in promoting the system, and had overall control of the program. In a radio broadcast in 1980, he outlined some of the potential of the system, from financial information, to theatre reservations, with the ability to pay and print out tickets from the system. He later documented the history of the Telidon project, and the history of videotext in general. == Publications == The Challenge of the Computer Utility, Addison-Wesley, 1966, ISBN 0-201-05720-4 edited with Dave Godfrey, Gutenberg Two: The New Electronics and Social Change, Press Porcepic, 1979, ISBN 0-88878-191-1 The Beginning of a Beginning. Ottawa; Department of Communications, 1987. A history of the Telidon project.

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  • Computational humor

    Computational humor

    Computational humor is a branch of computational linguistics and artificial intelligence which uses computers in humor research. It is a relatively new area, with the first dedicated conference organized in 1996. The first "computer model of a sense of humor" was suggested by Suslov as early as 1992. Investigation of the general scheme of the information processing show a possibility of a specific malfunction, conditioned by the necessity of a quick deletion from consciousness of a false version. This specific malfunction can be identified with a humorous effect on the psychological grounds; however, an essentially new ingredient, a role of timing, is added to a well known role of ambiguity. In biological systems, a sense of humour inevitably develops in the course of evolution, because its biological function consists in quickening the transmission of processed information into consciousness and in a more effective use of brain resources. A realization of this algorithm in neural networks explains naturally the mechanism of laughter: deletion of a false version corresponds to zeroing of some part of the neural network and excessive energy of neurons is thrown out to the motor cortex, arousing muscular contractions. Unfortunately, a practical realization of this algorithm needs extensive databases, whose creation in the automatic regime was suggested only recently . As a result, this magistral direction was not developed properly and subsequent investigations (see below) accepted somewhat specialized colouring. == Joke generators == === Pun generation === An approach to analysis of humor is classification of jokes. A further step is an attempt to generate jokes basing on the rules that underlie classification. Simple prototypes for computer pun generation were reported in the early 1990s, based on a natural language generator program, VINCI. Graeme Ritchie and Kim Binsted in their 1994 research paper described a computer program, JAPE, designed to generate question-answer-type puns from a general, i.e., non-humorous, lexicon. (The program name is an acronym for "Joke Analysis and Production Engine".) Some examples produced by JAPE are: Q: What is the difference between leaves and a car? A: One you brush and rake, the other you rush and brake. Q: What do you call a strange market? A: A bizarre bazaar. Since then the approach has been improved, and the latest report, dated 2007, describes the STANDUP joke generator, implemented in the Java programming language. The STANDUP generator was tested on children within the framework of analyzing its usability for language skills development for children with communication disabilities, e.g., because of cerebral palsy. (The project name is an acronym for "System To Augment Non-speakers' Dialog Using Puns" and an allusion to standup comedy.) Children responded to this "language playground" with enthusiasm, and showed marked improvement on certain types of language tests. The two young people, who used the system over a ten-week period, regaled their peers, staff, family and neighbors with jokes such as: "What do you call a spicy missile? A hot shot!" Their joy and enthusiasm at entertaining others was inspirational. === Other === Stock and Strapparava described a program to generate funny acronyms. == Joke recognition == A statistical machine learning algorithm to detect whether a sentence contained a "That's what she said" double entendre was developed by Kiddon and Brun (2011). There is an open-source Python implementation of Kiddon & Brun's TWSS system. A program to recognize knock-knock jokes was reported by Taylor and Mazlack. This kind of research is important in analysis of human–computer interaction. An application of machine learning techniques for the distinguishing of joke texts from non-jokes was described by Mihalcea and Strapparava (2006). Takizawa et al. (1996) reported on a heuristic program for detecting puns in the Japanese language. == Applications == A possible application for assistance in language acquisition is described in the section "Pun generation". Another envisioned use of joke generators is in cases of a steady supply of jokes where quantity is more important than quality. Another obvious, yet remote, direction is automated joke appreciation. It is known that humans interact with computers in ways similar to interacting with other humans that may be described in terms of personality, politeness, flattery, and in-group favoritism. Therefore, the role of humor in human–computer interaction is being investigated. In particular, humor generation in user interface to ease communications with computers was suggested. Craig McDonough implemented the Mnemonic Sentence Generator, which converts passwords into humorous sentences. Based on the incongruity theory of humor, it is suggested that the resulting meaningless but funny sentences are easier to remember. For example, the password AjQA3Jtv is converted into "Arafat joined Quayle's Ant, while TARAR Jeopardized thurmond's vase," an example chosen by combining politicians names with verbs and common nouns. == Related research == John Allen Paulos is known for his interest in mathematical foundations of humor. His book Mathematics and Humor: A Study of the Logic of Humor demonstrates structures common to humor and formal sciences (mathematics, linguistics) and develops a mathematical model of jokes based on catastrophe theory. Conversational systems which have been designed to take part in Turing test competitions generally have the ability to learn humorous anecdotes and jokes. Because many people regard humor as something particular to humans, its appearance in conversation can be quite useful in convincing a human interrogator that a hidden entity, which could be a machine or a human, is in fact a human.

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  • Clesh

    Clesh

    Clesh (clip load edit share) is a cloud-based video editing platform, created by Forbidden Technologies plc, designed for the consumers, prosumers, and online communities to integrate user-generated content. The core technology is based on FORscene which is geared towards professionals working for example in broadcasting, news media, post production. Video, audio, and graphical content is uploaded to Clesh via a standard web browser, a mobile device such as a phone / tablet, or desktop software for DV capture over FireWire. The hosted material can then be reviewed, searched, edited, and published online by anyone with a standard web browser or compatible mobile device. Clesh supports storyboard shot selection, frame-accurate editing, transitions and various other functions such as; pan, zoom, colour and light correction, and audio levels. Content can be published in formats for example; Podcast, Mpeg2, HTML video or in a proprietary Java format. Cloud-based software provides greater scope for sharing information and collaborating compared to LAN or desktop based systems. Users of cloud-based software rely on the cloud's owner for adequate security, performance and resilience. Clesh does not assert any rights over uploaded content in contrast to other platforms (such as YouTube). All rights to any content uploaded to Clesh remain with the Author. == Features == Some of the services available to Clesh users: Access via Java enabled desktops or Android smartphones or tablets Real-time video rendering including effects and transitions Multiple audio tracks Secured log-on Frame accurate timeline for fine cut editing Logging / meta-data annotation assigns text to portions of video (usable by Clesh and web search engines) Storyboard assembles rough cuts using drag-and-drop Import, host, organise and search for media (DV tape and various video, audio, and still image formats) Publish content to in formats such as podcast, MPEG-2, web (Java Applet), Flash, Ogg, HTML and JPEG Chatrooms to talk to other Clesh users Showreel (a gallery for publishing material visible to internet users) Moderation for approval of material prior to distribution downstream Re-branding and integration support for white-label deployment == Technology == Clesh is based on the same technology as FORscene. An array of servers on the internet backbone provide the cloud computing platform to host Clesh. As a white-label solution Clesh would be branded and hosted per the client requirement. == User interface == End-users access Clesh on clients such as standard Java-enabled Web Browsers and / or Android enabled mobile devices such as tablets and smartphones. == History == Clesh was launched January 2006 and subject to several upgrades during the year to extend functionality including; storyboard, podcasting, moderation, chat and a showreel. During 2007 consumers are offered Clesh via a subscription model. Upgrades include Web Start and graphics upload. Mr Paparazzi selects Clesh as the platform to host its video offering and TrueTube does the same in 2008 by choosing to use Clesh to manage its video portal. Several further upgrades are applied and include; better audio quality, image enhancement controls, transitions, fades, titles, and additional publishing options such as JPEG. In 2010 a version of Clesh is demonstrated on an Android OS tablet device (Samsung Galaxy S Tab), and several upgrades are applied including; HTML publishing, pan, zoom, and overlays.

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  • Recruitee

    Recruitee

    Tellent Recruitee is a cloud-based applicant tracking system (ATS) for talent acquisition owned by Tellent. It is used by internal HR teams for processes including job postings, candidate sourcing, reporting, and applicant tracking. == History == Perry Oostdam and Pawel Smoczyk founded Recruitee after working on a mobile gaming startup. The Recruitee was launched in August 2015. In September 2015, it received a seed funding round with participation from investors Robert Pijselman and Luc Brandts. Merger In February 2021, Recruitee and the Finnish HR software provider Sympa merged their operations, backed by the growth equity firm Providence Strategic Growth (PSG). Acquisition In 2022, the group acquired the French company Javelo and the German company kiwiHR. The parent company was subsequently renamed as Tellent while Recruitee renamed as Tellent Recruitee and continues to operate as a product unit within the Tellent group. == Platform == Tellent Recruitee is a customizable recruitment software. It functions as an ATS and talent acquisition platform and includes tools to create and publish job listings, source candidates, manage recruitment agencies, and track applicants through customizable pipelines. The interface allows drag-and-drop organization of candidates. The platform also includes features for team collaboration, such as shared notes, task assignments, and candidate evaluations. It also has integrated scheduling tools and automated email communication. Tellent Recruitee also provides analytics and reports on hiring and career site metrics. The software allows for customization of career site pages and application forms. It supports integrations with other HR and productivity software, such as WhatsApp, and has various AI functionalities to support with manual recruitment tasks.

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