AI Code Bot

AI Code Bot — independent reviews, comparisons, pricing and step-by-step guides on Aizhi.

  • List of assembly software and tools

    List of assembly software and tools

    This is a list of assembly software and tools, including software used for assembly language programming, machine code generation, disassembly, debugging, binary analysis, reverse engineering, and instruction-set simulation. == Assemblers and machine-code generators == == Disassemblers and binary-analysis tools == == Debuggers with assembly-level features == == Educational IDEs, simulators and emulators == == Portable and intermediate assembly-like languages == == Assembly language families == Assembly language is not a single programming language, but a family of low-level languages associated with particular instruction set architectures and processor families. Examples include:

    Read more →
  • Top 10 AI Content Generators Compared (2026)

    Top 10 AI Content Generators Compared (2026)

    Comparing the best AI content generator? An AI content generator is software that uses machine learning to help you get more done — it lowers the barrier so anyone can produce professional output. Privacy matters too: check whether your data trains the model and whether a no-log or enterprise tier is available. Whether you are a beginner or a pro, the right AI content generator slots into your workflow and pays for itself fast. Below we compare features, pricing, and real output so you can choose with confidence.

    Read more →
  • Yaron Singer

    Yaron Singer

    Yaron Singer is a computer scientist and entrepreneur whose work has focused on algorithms, machine learning, optimization, and artificial intelligence security. He was the Gordon McKay Professor of Computer Science and Applied Mathematics at Harvard University and co-founded Robust Intelligence, an artificial intelligence security company acquired by Cisco Systems in 2024. == Education == Singer received a PhD in computer science from the University of California, Berkeley under the supervision of Christos Papadimitriou. == Academic career == Singer was a postdoctoral research scientist at Google Research. Singer joined the computer science faculty at Harvard John A. Paulson School of Engineering and Applied Sciences in 2013 and became a full professor in 2019. == Research == Singer's research has focused on algorithms and machine learning, including optimization, algorithmic mechanism design, and adversarial machine learning. His doctoral work studied computational limits in algorithmic mechanism design, including truthful mechanisms and budget-feasible mechanisms. In optimization, Singer co-authored work on submodular optimization and parallel algorithms for large-scale data processing. Singer has also worked on adversarial machine learning, including attacks that use small perturbations or noise to affect the behavior of machine learning systems. == Entrepreneurship == In 2020, Singer co-founded Robust Intelligence Kojin Oshiba. Harvard SEAS reported that the company raised $14 million that year, and TechCrunch reported in 2021 that the company raised a $30 million Series B round led by Tiger Global. The company developed tools for testing AI models and detecting failures before or during deployment. TechCrunch described its RIME product as using an "AI firewall" to stress-test models. In 2024, Cisco Systems acquired Robust Intelligence. CTech reported that Cisco had not disclosed the purchase amount when the acquisition was announced, and later reported the deal value as $400 million. In 2025, Cisco launched Foundation AI, a Cisco team focused on AI for cybersecurity. Techzine reported that Singer led the team and was Cisco's VP of AI and Security. == Recognition == Singer has received a Sloan Research Fellowship, an NSF CAREER Award, a Google Faculty Research Award, and a Facebook Faculty Award. As a graduate student, he received Microsoft Research and Facebook fellowships. In 2012, he received the Best Student Paper Award at the ACM International Conference on Web Search and Data Mining for "How to Win Friends and Influence People, Truthfully: Influence Maximization Mechanisms for Social Networks."

    Read more →
  • Mona Diab

    Mona Diab

    Mona Talat Diab (Arabic: منى طلعت دياب) is a computer science professor and director of Carnegie Mellon University's Language Technologies Institute. Previously, she was a professor at George Washington University and a research scientist with Facebook AI. Her research focuses on natural language processing, computational linguistics, cross lingual/multilingual processing, computational socio-pragmatics, Arabic language processing, and applied machine learning. == Education == Diab completed her M.Sc. in computer science with a major in machine learning and artificial intelligence at The George Washington University (1997) and her Ph.D. in computational linguistics at the University of Maryland, Linguistics Department and University of Maryland Institute for Advanced Computer Studies (UMIACS) in 2003, under the supervision of Philip Resnik. She was also a postdoctoral research scientist at Stanford University (2003–2005) under the mentorship of Dan Jurafsky, where she was a part of the Stanford NLP Group. == Career == After her postdoc at Stanford, Diab took a position as research scientist (principal investigator) at the Center for Computational Learning Systems (CCLS) in Columbia University, where she was also adjunct professor in the computer science department. In 2013 she joined the George Washington University as an associate professor, where she was promoted to full professor in 2017. Diab is the founder and director of the GW NLP lab CARE4Lang. Diab served as an elected faculty senator at Columbia University for 6 years (2007–2012) and an elected faculty senator at GW (2013–2014). She served the computational linguistics community as elected member, secretary and president of ACL SIGLEX (2005–2016) and elected president of ACL SIGSemitic. She currently serves as the elected VP-elect for ACL SIGDAT. In 2017 Diab joined Amazon AWS AI Deep Learning Group for Human Language Technologies, where she led the AWS Lex project for task oriented dialogue systems for enterprises. A couple of years later, she moved to Facebook AI as a research scientist. In the fall of 2023, she became the director of CMU's Language Technologies Institute -- the first full time director since the passing of its founder Jaime Carbonell. == Research == Diab's research interests include several areas in computational linguistics/natural language processing, like conversational AI, computational lexical semantics, multilingual and cross lingual processing, social media processing with an emphasis on computational socio- pragmatics, information extraction & text analytics, machine translation. Besides this, she also has special interests in Arabic NLP and low resource scenarios. Diab co-established two research trends in the computational linguistics field, computational approaches to linguistic code switching in 2007 and semantic textual similarity in 2010. Diab together with Nizar Habash and Owen Rambow, co-founded CADIM in 2005, a global reference point in Arabic dialect processing. In 2012, Diab together with Eneko Agirre and Johan Bos, brought together two ACL communities SIGLEX and SIGSEM and established the 1st tier conference SEM. == Awards and recognition == Selected as one of top 150 leaders and visionaries in AI nationwide to participate in White House AI Summit in Government, Washington, D.C., US, September 2019 March 2017: 3 Muslim Women in STEM You Should Know About, Teen Vogue, March 2017 May 2017: Behind Every Strong Woman Is...Another Strong Woman: Ten women give thanks to the women who supported them on the way up. Elle, May 2017. Google Faculty Research Award – Tharwa++: Building a multidialectal Arabic Lexical Repository, (PI), 09.2015 –12.2016. Google Faculty Research Award – Nuanced Sentiment and Perspective Analysis for Arabic Social Media Text, (PI), 12.2014 –12.2015 QNRF Best Poster Award – Ossama Obeid, Houda Bouamor, Wajdi Zaghouani, Mahmoud Ghoneim, Abdelati Hawwari, Mona Diab, Kemal Oflazer. (2016) MANDIAC: A Web-based Annotation System For Manual Arabic Diacritization. Proceedings of the 2nd Workshop on Arabic Corpora and Processing Tools, LREC 2016. Best Paper Award – Aminian, Maryam, Mahmoud Ghoneim, Mona Diab. (2015) Unsupervised False Friend Disambiguation Using Contextual Word Clusters and Parallel Word Alignments. In Proceedings of Workshop 9th Semantics Syntax Statistical Translation, NAACL 2015, Denver CO, US. == Publications == Diab has over 250 publications, and she is an acting editor for several scientific journals. === Selected publications === Semeval-2012 task 6: A pilot on semantic textual similarity. E. Agirre, D. Cer, M. Diab, A. Gonzalez-Agirre. SEM 2012: The First Joint Conference on Lexical and Computational Semantics–Volume 1: Proceedings of the main conference and the shared task, and Volume 2: Proceedings of the Sixth International Workshop on Semantic Evaluation (SemEval 2012) Predictive linguistic features of schizophrenia. ES Kayi, M Diab, L Pauselli, M Compton, G Coppersmith. arXiv preprint arXiv:1810.09377 Ideological perspective detection using semantic features. H Elfardy, M Diab, C Callison-Burch – Proceedings of SEM 2015 DeSePtion: Dual sequence prediction and adversarial examples for improved fact-checking. Christopher Hidey, Tuhin Chakrabarty, Tariq Alhindi, Siddharth Varia, Kriste Krstovski, Mona Diab, Smaranda Muresan, 2020 Does Causal Coherence Predict Online Spread of Social Media? Pedram Hosseini, Mona Diab, David A Broniatowski. Proceedings of International Conference on Social Computing, Behavioral-Cultural Modeling and Prediction and Behavior Representation in Modeling and Simulation, 2019. Diversity, Density, and Homogeneity: Quantitative Characteristic Metrics for Text Collections. YA Lai, X Zhu, Y Zhang, M Diab, arXiv preprint arXiv:2003.08529, 2020 Readability of written medicine information materials in Arabic language: expert and consumer evaluation. S Al Aqeel, N Abanmy, A Aldayel, H Al-Khalifa, M Al-Yahya, M Diab. BMC health services research 18 (1), 1–7, 2019 Unsupervised word mapping using structural similarities in monolingual embeddings. H Aldarmaki, M Mohan, M Diab – Transactions of the Association for Computational Linguistics, 2018 An unsupervised method for word sense tagging using parallel corpora M Diab, P Resnik. Proceedings of ACL 2002 Overview for the first shared task on language identification in code-switched data. Thamar Solorio, Elizabeth Blair, Suraj Maharjan, Steven Bethard, Mona Diab, Mahmoud Ghoneim, Abdelati Hawwari, Fahad AlGhamdi, Julia Hirschberg, Alison Chang, Pascale Fung. Proceedings of the First Workshop on Computational Approaches to Code Switching, 2014 Modeling sentences in the latent space. W Guo, M Diab – ACL 20 12 Task-based evaluation of multiword expressions: a pilot study in statistical machine translation. M Carpuat, M Diab – NAACL-HLT 2010 Rumor detection and classification for twitter data. S Hamidian, MT Diab – arXiv preprint arXiv:1912.08926, 2019 Subgroup detection in ideological discussions. A Abu-Jbara, P Dasigi, M Diab, D Radev – ACL 2012 Madamira: A fast, comprehensive tool for morphological analysis and disambiguation of arabic. A. Pasha, M. Al-Badrashiny, M. Diab, A. El Kholy, R. Eskander, N. Habash, M. Pooleery, O. Rambow, R. Roth. LREC 14, 1094–1101. 2014 Context-Aware Self-Attentive Natural Language Understanding for Task-Oriented Chatbots. A. Gupta, P. Zhang, G. Lalwani, M. Diab. EMNLP 2019 A multitask learning approach for diacritic restoration. S. Alqahtani, A. Mishra, M. Diab. ACL 2020

    Read more →
  • AI agent

    AI agent

    In the context of generative artificial intelligence, AI agents (also referred to as compound AI systems or agentic AI) are a class of intelligent agents that can pursue goals, use tools, and take actions with varying degrees of autonomy. In practice, they usually operate within human-defined objectives, constraints, and available tools. == Overview == AI agents possess several key attributes, including goal-directed behavior, natural language interfaces, the capacity to use external tools, and the ability to perform multi-step tasks. Their control flow is frequently driven by large language models (LLMs). Agent systems may also include memory components, planning logic, tool interfaces, and orchestration software for coordinating agent components. AI agents do not have a standard definition. NIST describes agentic AI as an emerging area requiring standards for secure operation, interoperability, and reliable interaction with external systems. A common application of AI agents is task automation: for example, booking travel plans based on a user's prompted request. Companies such as Google, Microsoft and Amazon Web Services have offered platforms for deploying pre-built AI agents. Several protocols have been proposed for standardizing inter-agent communication, with examples including the Model Context Protocol, Gibberlink, and many others. Some of these protocols are also used for connecting agents to external applications. In December 2025, Linux Foundation announced the formation of the Agentic AI Foundation (AAIF), with the goal of ensuring agentic AI evolves transparently and collaboratively. == History == AI agents have been traced back to research from the 1990s, with Harvard professor Milind Tambe noting that the definition of an AI agent was not clear at the time. Researcher Andrew Ng has been credited with spreading the term "agentic" to a wider audience in 2024. == Training and testing == Researchers have attempted to build world models and reinforcement learning environments to train or evaluate AI agents. For example, video games such as Minecraft and No Man's Sky as well as replicas of company websites, have also been used for training such agents. == Autonomous capabilities == The Financial Times compared the autonomy of AI agents to the SAE classification of self-driving cars, likening most applications to level 2 or level 3, with some achieving level 4 in highly specialized circumstances, and level 5 being theoretical. == Cognitive architecture == The following are some internal design options for reasoning within an agent: Retrieval-augmented generation ReAct (Reason + Act) pattern is an iterative process in which an AI agent alternates between reasoning and taking actions, receives observations from the environment or external tools, and integrates these observations into subsequent reasoning steps. Reflexion, which uses an LLM to create feedback on the agent's plan of action and stores that feedback in a memory cache. A tool/agent registry, for organizing software functions or other agents that the agent can use. One-shot model querying, which queries the model once to create the plan of action. === Reference architecture === Ken Huang proposed an AI agent reference architecture, which consists of seven interconnected layers, with each layer building on the functionality of the layers beneath it: Layer 1: Foundation models - provide the core AI engines to power agent capabilities. Layer 2: Data operations - manage the complex data infrastructure required for AI agent operations, including Vector database, data loaders, RAG. Layer 3: Agent frameworks - sophisticated software and tools that simplify the development and management of the AI agents. Layer 4: Deployment and infrastructure - provide the robust technical foundation for running AI agents. Layer 5: Evaluation and observability - focus on assessing the safety and performance of AI agents. Layer 6: Security and compliance - a crucial protective framework ensuring AI agents operate safely, securely, and conform to regulatory boundaries. At this layer security and compliance features embedded into all the AI agent stack layers are integrated together. Layer 7: Agent ecosystem - represents the AI agents' interface with real-world applications and users. == Orchestration patterns == To execute complex tasks, autonomous agents are often integrated with other agents or specialized tools. These configurations, known as orchestration patterns or workflows, include the following: Prompt chaining: A sequence where the output of one step serves as the input for the next. Routing: The classification of an input to direct it to a specialized downstream task or tool. Parallelization: The simultaneous execution of multiple tasks. Sequential processing: A fixed, linear progression of tasks through a predefined pipeline. Planner-critic: An iterative pattern where one agent generates a proposal and another evaluates it to provide feedback for refinement. == Multimodal AI agents == In addition to large language models (LLMs), vision-language models (VLMs) and multimodal foundation models can be used as the basis for agents. In September 2024, Allen Institute for AI released an open-source vision-language model. Nvidia released a framework for developers to use VLMs, LLMs and retrieval-augmented generation for building AI agents that can analyze images and videos, including video search and video summarization. Microsoft released a multimodal agent model – trained on images, video, software user interface interactions, and robotics data – that the company claimed can manipulate software and robots. == Applications == As of April 2025, per the Associated Press, there are few real-world applications of AI agents. As of June 2025, per Fortune, many companies are primarily experimenting with AI agents. The Information divided AI agents into seven archetypes: business-task agents, for acting within enterprise software; conversational agents, which act as chatbots for customer support; research agents, for querying and analyzing information (such as OpenAI Deep Research); analytics agents, for analyzing data to create reports; software developer or coding agents (such as Cursor); domain-specific agents, which include specific subject matter knowledge; and web browser agents (such as OpenAI Operator). By mid-2025, AI agents have been used in video game development, gambling (including sports betting), cryptocurrency wallets (including cryptocurrency trading and meme coins) and social media. In August 2025, New York Magazine described software development as the most definitive use case of AI agents. Likewise, by October 2025, noting a decline in expectations, The Information noted AI coding agents and customer support as the primary use cases by businesses. In November 2025, The Wall Street Journal reported that few companies that deployed AI agents have received a return on investment. === Applications in government === Several government bodies in the United States and United Kingdom have deployed or announced the deployment of agents, at the local and national level. The city of Kyle, Texas deployed an AI agent from Salesforce in March 2025 for 311 customer service. In November 2025, the Internal Revenue Service stated that it would use Agentforce, AI agents from Salesforce, for the Office of Chief Counsel, Taxpayer Advocate Services and the Office of Appeals. That same month, Staffordshire Police announced that they would trial Agentforce agents for handling non-emergency 101 calls in the United Kingdom starting in 2026. In December 2025, the Department of Neighborhoods in Detroit, Michigan, in partnership with a local business, deployed a pilot project in two Detroit districts for an AI agent to be used for customer service calls. In February 2025, Thomas Shedd, the director of the Technology Transformation Services, proposed using AI coding agents across the United States federal government. A recruiter for the Department of Government Efficiency proposed in April 2025 to use AI agents to automate the work of about 70,000 United States federal government employees, as part of a startup with funding from OpenAI and a partnership agreement with Palantir. This proposal was criticized by experts for its impracticality, if not impossibility, and the lack of corresponding widespread adoption by businesses. In December 2025, the Food and Drug Administration announced that it would offer "agentic AI capabilities" to its staff for "meeting management, pre-market reviews, review validation, post-market surveillance, inspections and compliance and administrative functions." That same month, the United States Department of Defense launched GenAI.mil, an internal platform for American military personnel to use generative AI-based applications based on Google Gemini, including "intelligent agentic workflows". Defense Secretary Pete Hegseth listed applications such as "[conducting] deep r

    Read more →
  • HFST

    HFST

    Helsinki Finite-State Technology (HFST) is a computer programming library and set of utilities for natural language processing with finite-state automata and finite-state transducers. It is free and open-source software, released under a mix of the GNU General Public License version 3 (GPLv3) and the Apache License. == Features == The library functions as an interchanging interface to multiple backends, such as OpenFST, foma and SFST. The utilities comprise various compilers, such as hfst-twolc (a compiler for morphological two-level rules), hfst-lexc (a compiler for lexicon definitions) and hfst-regexp2fst (a regular expression compiler). Functions from Xerox's proprietary scripting language xfst is duplicated in hfst-xfst, and the pattern matching utility pmatch in hfst-pmatch, which goes beyond the finite-state formalism in having recursive transition networks (RTNs). The library and utilities are written in C++, with an interface to the library in Python and a utility for looking up results from transducers ported to Java and Python. Transducers in HFST may incorporate weights depending on the backend. For performing FST operations, this is currently only possible via the OpenFST backend. HFST provides two native backends, one designed for fast lookup (hfst-optimized-lookup), the other for format interchange. Both of them can be weighted. == Uses == HFST has been used for writing various linguistic tools, such as spell-checkers, hyphenators, and morphologies. Morphological dictionaries written in other formalisms have also been converted to HFST's formats.

    Read more →
  • Is an Conversational AI Platform Worth It in 2026?

    Is an Conversational AI Platform Worth It in 2026?

    Looking for the best conversational AI platform? An conversational AI platform is software that uses machine learning to help you get more done — it can save you hours every week by automating repetitive work. Most options offer a generous free tier, with paid plans unlocking higher limits, faster processing, and team features. Whether you are a beginner or a pro, the right conversational AI platform slots into your workflow and pays for itself fast. This guide breaks down the top picks, their pros and cons, and who each one is best for.

    Read more →
  • Diane Litman

    Diane Litman

    Diane Litman is an American professor of computer science at the University of Pittsburgh. She also jointly holds the positions of senior scientist with the Learning Research and Development Center and faculty with the Intelligent Systems department. Litman is noted for her work in the areas of artificial intelligence, computational linguistics, knowledge representation and reasoning, natural language processing, and user modeling. == Education == Litman did her undergraduate studies at the College of William and Mary and her master's and PhD degrees at the University of Rochester. == Career == Before joining the University of Pittsburgh, she was an assistant professor at Columbia University. She additionally held the position of a research scientist in the Artificial Intelligence Principles Research Department Laboratory at AT&T Labs. Litman has held the position of Chair of the North American Chapter of the Association for Computational Linguistics two times, elected twice for the position, whose tenure lasts four years. She is also a distinguished member of the executive committee of the Association for Computational Linguistics, and a member of the editorial boards of Computational Linguistics and User Modeling and User-Adapted Interaction. She has also held the position of Leverhulme Professor at the University of Edinburgh. Litman was the keynote speaker at the Speech and Language Technology in Education 2013 symposium, the 2006 SIGdial Meeting on Discourse and Dialogue, and at the 2008 Symposium of the Annual Meeting of the Society for the Study of Artificial Intelligence and Simulation of Behaviour. She also sits on the board of the several interest groups, including the International Speech Communication Association's Special Interest Group on Speech and Language Technology in Education. Litman has served as chair, organizer, and a senior member of numerous committees of peer-reviewed scientific journals. == Awards and recognition == She has also co-authored numerous award-winning papers and was awarded senior member status by the Association for the Advancement of Artificial Intelligence in 2011, an award designed to honor those who have "achieved significant accomplishments within the field of artificial intelligence."

    Read more →
  • Comparison of user features of messaging platforms

    Comparison of user features of messaging platforms

    Comparison of user features of messaging platforms refers to a comparison of all the various user features of various electronic instant messaging platforms. This includes a wide variety of resources; it includes standalone apps, platforms within websites, computer software, and various internal functions available on specific devices, such as iMessage for iPhones. This entry includes only the features and functions that shape the user experience for such apps. A comparison of the underlying system components, programming aspects, and other internal technical information, is outside the scope of this entry. == Overview and background == Instant messaging technology is a type of online chat that offers real-time text transmission over the Internet. A LAN messenger operates in a similar way over a local area network. Short messages are typically transmitted between two parties when each user chooses to complete a thought and select "send". Some IM applications can use push technology to provide real-time text, which transmits messages character by character, as they are composed. More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat. Non-IM types of chat include multicast transmission, usually referred to as "chat rooms", where participants might be anonymous or might be previously known to each other (for example collaborators on a project that is using chat to facilitate communication). Instant messaging systems tend to facilitate connections between specified known users (often using a contact list also known as a "buddy list" or "friend list"). Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client-server (an Instant message service center retransmits messages from the sender to the communication device). By 2010, instant messaging over the Web was in sharp decline, in favor of messaging features on social networks. The most popular IM platforms were terminated, such as AIM which closed down and Windows Live Messenger which merged into Skype. Instant messaging has since seen a revival in popularity in the form of "messaging apps" (usually on mobile devices) which by 2014 had more users than social networks. As of 2010, social networking providers often offer IM abilities. Facebook Chat is a form of instant messaging, and Twitter can be thought of as a Web 2.0 instant messaging system. Similar server-side chat features are part of most dating websites, such as OkCupid or PlentyofFish. The spread of smartphones and similar devices in the late 2000s also caused increased competition with conventional instant messaging, by making text messaging services still more ubiquitous. Many instant messaging services offer video calling features, voice over IP and web conferencing services. Web conferencing services can integrate both video calling and instant messaging abilities. Some instant messaging companies are also offering desktop sharing, IP radio, and IPTV to the voice and video features. The term "Instant Messenger" is a service mark of Time Warner and may not be used in software not affiliated with AOL in the United States. For this reason, in April 2007, the instant messaging client formerly named Gaim (or gaim) announced that they would be renamed "Pidgin". In the 2010s, more people started to use messaging apps on modern computers and devices like WhatsApp, WeChat, Viber, Facebook Messenger, Telegram, Signal and Line rather than instant messaging on computers like AIM and Windows Live Messenger. For example, WhatsApp was founded in 2009, and Facebook acquired in 2014, by which time it already had half a billion users. === Concepts === ==== Backchannel ==== Backchannel is the practice of using networked computers to maintain a real-time online conversation alongside the primary group activity or live spoken remarks. The term was coined in the field of linguistics to describe listeners' behaviours during verbal communication. (See Backchannel (linguistics).) The term "backchannel" generally refers to online conversation about the conference topic or speaker. Occasionally backchannel provides audience members a chance to fact-check the presentation. First growing in popularity at technology conferences, backchannel is increasingly a factor in education where WiFi connections and laptop computers allow participants to use ordinary chat like IRC or AIM to actively communicate during presentation. More recent research include works where the backchannel is brought publicly visible, such as the ClassCommons, backchan.nl and Fragmented Social Mirror. Twitter is also widely used today by audiences to create backchannels during broadcasting of content or at conferences. For example, television drama, other forms of entertainment and magazine programs. This practice is often also called live tweeting. Many conferences nowadays also have a hashtag that can be used by the participants to share notes and experiences; furthermore such hashtags can be user generated. == Features == Various platforms and apps are distinguished by their strengths and features in regards to specific functions. === Group messaging === === Official channels === Some apps include a feature known as "official channels" which allows companies, especially news media outlets, publications, and other mass media companies, to offer an official channel, which users can join, and thereby receive regular updates, published articles, or news updates from companies or news outlets. Two apps which have a large amount of such channels available are Line and Telegram. === Video group calls === == Basic default platforms == Basic platforms which are common across entire categories of mobile devices, computers, or operating systems. === SMS === SMS (short message service) is a text messaging service component of most telephone, Internet, and mobile device systems. It uses standardized communication protocols to enable mobile devices to exchange short text messages. An intermediary service can facilitate a text-to-voice conversion to be sent to landlines. SMS, as used on modern devices, originated from radio telegraphy in radio memo pagers that used standardized phone protocols. These were defined in 1985 as part of the Global System for Mobile Communications (GSM) series of standards. The first test SMS message was sent on December 3, 1992, when Neil Papwort, a test engineer for Sema Group, used a personal computer to send "Merry Christmas" to the phone of colleague Richard Jarvis. It commercially rolled out to many cellular networks that decade. SMS became hugely popular worldwide as a way of text communication. By the end of 2010, SMS was the most widely used data application, with an estimated 3.5 billion active users, or about 80% of all mobile phone subscribers. The protocols allowed users to send and receive messages of up to 160 characters (when entirely alpha-numeric) to and from GSM mobiles. Although most SMS messages are sent from one mobile phone to another, support for the service has expanded to include other mobile technologies, such as ANSI CDMA networks and Digital AMPS. Mobile marketing, a type of direct marketing, uses SMS. According to a 2018 market research report the global SMS messaging business was estimated to be worth over US$100 billion, accounting for almost 50 percent of all the revenue generated by mobile messaging. A Flash SMS is a type of SMS that appears directly on the main screen without user interaction and is not automatically stored in the inbox. It can be useful in emergencies, such as a fire alarm or cases of confidentiality, as in delivering one-time passwords. ==== Threaded SMS format ==== Threaded SMS is a visual styling orientation of SMS message history that arranges messages to and from a contact in chronological order on a single screen. It was first invented by a developer working to implement the SMS client for the BlackBerry, who was looking to make use of the blank screen left below the message on a device with a larger screen capable of displaying far more than the usual 160 characters, and was inspired by threaded Reply conversations in email. Visually, this style of representation provides a back-and-forth chat-like history for each individual contact. Hierarchical-threading at the conversation-level (as typical in blogs and on-line messaging boards) is not widely supported by SMS messaging clients. This limitation is due to the fact that there is no session identifier or subject-line passed back and forth between sent and received messages in the header data (as specified by SMS protocol) from which the client device can properly thread an incoming message to a specific dialogue, or even to a specific message within a dialogue. Most smart phone text-messaging-clients are able to create some contextual threading of "group messages" which narrows the context of the thread around the common interests shared by

    Read more →
  • The Best Free AI Virtual Assistant for Beginners

    The Best Free AI Virtual Assistant for Beginners

    Comparing the best AI virtual assistant? An AI virtual assistant is software that uses machine learning to help you get more done — it lowers the barrier so anyone can produce professional output. Privacy matters too: check whether your data trains the model and whether a no-log or enterprise tier is available. Whether you are a beginner or a pro, the right AI virtual assistant slots into your workflow and pays for itself fast. We tested the leading options and ranked them by quality, value, and ease of use.

    Read more →
  • Ranking SVM

    Ranking SVM

    In machine learning, a ranking SVM is a variant of the support vector machine algorithm, which is used to solve certain ranking problems (via learning to rank). The ranking SVM algorithm was published by Thorsten Joachims in 2002. The original purpose of the algorithm was to improve the performance of an internet search engine. However, it was found that ranking SVM also can be used to solve other problems such as Rank SIFT. == Description == The ranking SVM algorithm is a learning retrieval function that employs pairwise ranking methods to adaptively sort results based on how 'relevant' they are for a specific query. The ranking SVM function uses a mapping function to describe the match between a search query and the features of each of the possible results. This mapping function projects each data pair (such as a search query and clicked web-page, for example) onto a feature space. These features are combined with the corresponding click-through data (which can act as a proxy for how relevant a page is for a specific query) and can then be used as the training data for the ranking SVM algorithm. Generally, ranking SVM includes three steps in the training period: It maps the similarities between queries and the clicked pages onto a certain feature space. It calculates the distances between any two of the vectors obtained in step 1. It forms an optimization problem which is similar to a standard SVM classification and solves this problem with the regular SVM solver. == Background == === Ranking method === Suppose C {\displaystyle \mathbb {C} } is a data set containing N {\displaystyle N} elements c i {\displaystyle c_{i}} . r {\displaystyle r} is a ranking method applied to C {\displaystyle \mathbb {C} } . Then the r {\displaystyle r} in C {\displaystyle \mathbb {C} } can be represented as a N × N {\displaystyle N\times N} binary matrix. If the rank of c i {\displaystyle c_{i}} is higher than the rank of c j {\displaystyle c_{j}} , i.e. r c i < r c j {\displaystyle r\ c_{i} Read more →

  • Dialogflow

    Dialogflow

    Dialogflow is a natural language understanding platform used to design and integrate a conversational user interface into mobile apps, web applications, devices, bots, interactive voice response systems and related uses. == History == In May 2012, Speaktoit received a venture round (funding terms undisclosed) from Intel Capital. In July 2014, Speaktoit closed their Series B funding led by Motorola Solutions Venture Capital with participation from new investor Plug and Play Ventures and existing backers Intel Capital and Alpine Technology Fund. In September 2014, Speaktoit released api.ai (the voice-enabling engine that powers Assistant) to third-party developers, allowing the addition of voice interfaces to apps based on Android, iOS, HTML5, and Cordova. The SDK's contain voice recognition, natural language understanding, and text-to-speech. api.ai offers a web interface to build and test conversation scenarios. The platform is based on the natural language processing engine built by Speaktoit for its Assistant application. Api.ai allows Internet of Things developers to include natural language voice interfaces in their products. Assistant and Speaktoit's websites now redirect to api.ai's website Archived 2017-10-10 at the Wayback Machine, which redirects to the Dialogflow website. Google bought the company in September 2016 and was initially known as API.AI; it provides tools to developers building apps ("Actions") for the Google Assistant virtual assistant. The organization discontinued the Assistant app on December 15, 2016. In October 2017, it was renamed as Dialogflow. In November 2017, Dialogflow became part of Google Cloud Platform.

    Read more →
  • Agent-assisted automation

    Agent-assisted automation

    Agent-assisted automation is a type of call center technology that automates elements of what the call center agent 1) does with his/her desktop tools and/or 2) says to customers during the call using pre-recorded audio. It is a relatively new category of call center technology that shows promise in improving call center productivity and compliance. == Types of agent-assisted automation == === Pre-recorded audio === Pre-recorded audio (sometimes referred to as soundboard (computer program) or as soundboard technology) is another form of agent-assisted automation. The purpose of using pre-recorded messages is to increase the probability (and in some cases error-proof the process so) that the right information is provided to customers at the right time. The required disclosures are pre-recorded to ensure accuracy and understandability. By integrating the recordings with the customer relationship management software, the right combination of disclosures can be played based on the combination of goods and services the customer purchased. The integration with the customer relationship management software also ensures that the order cannot be submitted until the disclosures are played, essentially error-proofing (poka-yoke) the process of ensuring the customer gets all the required consumer protection information. Phone surveys are ideal applications of this technology. Whether surveying market preferences or political views, the pre-recorded audio with an agent listening allows the questions to be asked in the same way every time, uninfluenced by the agents' fatigue levels, accents, or their own views. === Fraud prevention === Fraud prevention is a specialized type of agent-assisted automation focused on reducing ID theft and credit card fraud. ID theft and credit card fraud are huge threats for call centers and their customers and few good solutions exist, but new agent-assisted automation solutions are producing promising results. The technology allows the agents to remain on the phone while the customers use their phone key pads to enter the information. The tones are masked and the information passes directly into the customer relationship management system or payment gateway in the case of credit card transactions. The automation essentially makes it impossible for call center agents and also call center personnel that might be monitoring the calls to steal the credit card number, social security number, or other personally identifiable information. === Outbound telemarketing === Another specialized application space of agent-assisted automation is in outbound telemarketing, which goes under numerous headings including outbound prospecting, cold calling, solicitation, fund-raising, etc. Turnover is high among agents engaged in this kind of work because the task is tedious and emotionally difficult. It is tedious because the agent spends the bulk of their day, not talking to qualified leads, but in getting wrong numbers and answering machines. == Benefits == Just as automation has benefited manufacturing by reducing the mental and physical effort required of workers while simultaneously improving throughput, quality, and safety, agent-assisted automation is improving call center results while reducing the tiring aspects of the job for agents. In some cases, the agent-assisted automation streamlines the process and allows calls to be handled more quickly. By eliminating cutting and pasting from one application to another, by auto-navigating applications, and by providing a single view of the customer, agent-assisted automation can reduce call handle time and increase agent productivity. Second, in theory, the more steps that can be automated and the more logic that can be built into the call flow (e.g., if the customer buys items 2 and 9, then disclosures a, c, and f are read by the pre-recorded audio), then companies may be able to reduce the amount of training that is required of the agents while at the same time ensuring more consistency and accuracy. However, no published studies have reported this result yet. But an even larger problem in call centers is between-agent variation in behavior and results. Agents differ in the amount of training and coaching they receive, they differ in the amount of experience they have, their jobs are repetitious and tiring, and the process and procedures the agents are supposed to follow constantly change. Moreover, there are significant individual differences between agents in their intelligence, personality, motivations, etc. which all affect performance. Despite the large amount of money call centers have spent over decades trying to reduce between-agent variation, the problem is still so prevalent that one large study of customer interactions with call centers found that a customer's experience was completely a function of the quality of the agent who happened to answer the phone. Therefore, the most significant benefit of agent-assisted automation may prove to be in how the automation error-proofs or poka-yoke the process and ensures that something that needs to be done or said happens every time. Properly implemented, the between-agent variation for whatever step of the process the automation is applied to may be able to be reduced to near zero. This is especially important in a collection agency whose processes and procedures are closely regulated by the Fair Debt Collection Practices Act.

    Read more →
  • Optical Character Recognition (Unicode block)

    Optical Character Recognition (Unicode block)

    Optical Character Recognition is a Unicode block containing signal characters for OCR and MICR standards. == Block == == Subheadings == The Optical Character Recognition block has three informal subheadings (groupings) within its character collection: OCR-A, MICR, and OCR. === OCR-A === The OCR-A subheading contains six characters taken from the OCR-A font described in the ISO 1073-1:1976 standard: U+2440 ⑀ OCR HOOK, U+2441 ⑁ OCR CHAIR, U+2442 ⑂ OCR FORK, U+2443 ⑃ OCR INVERTED FORK, U+2444 ⑄ OCR BELT BUCKLE, and U+2445 ⑅ OCR BOW TIE. The OCR bow tie is given the informative alias "unique asterisk". The hook, chair and fork, in addition to a long vertical bar, are included in the most basic "numeric" implementation level of OCR-A, which includes digits but excludes letters and conventional punctuation. By contrast, the most basic implementation level of OCR-B instead includes the digits, plus sign, less-than sign, greater-than sign, long vertical bar and seven of the capital letters; as such, there are no characters specific to OCR-B in the Optical Character Recognition block. === MICR === The MICR subheading contains four punctuation characters for bank cheque identifiers, taken from the magnetic ink character recognition E-13B font (codified in the ISO 1004:1995 standard): U+2446 ⑆ OCR BRANCH BANK IDENTIFICATION, U+2447 ⑇ OCR AMOUNT OF CHECK, U+2448 ⑈ OCR DASH, and U+2449 ⑉ OCR CUSTOMER ACCOUNT NUMBER. The latter two characters are misnamed: their names were inadvertently switched when they were named in the 1993 (first) edition of ISO/IEC 10646, a mistake which had been present since Unicode 1.0.0. Although their formal names remain unchanged due to the Unicode stability policy, they both have corrected normative aliases: U+2448 ⑈ is MICR ON US SYMBOL, and U+2449 ⑉ is MICR DASH SYMBOL (the standard notes that "the Unicode character names include several misnomers"). These symbols had previously been encoded by the ISO-IR-98 encoding defined by ISO 2033:1983, in which they were simply named SYMBOL ONE through SYMBOL FOUR. All four characters have informative aliases in the Unicode charts: "transit", "amount", "on us", and "dash" respectively. === OCR === The OCR subheading consists of a single character: U+244A ⑊ OCR DOUBLE BACKSLASH. == History == The following Unicode-related documents record the purpose and process of defining specific characters in the Optical Character Recognition block:

    Read more →
  • How to Choose an AI Text-to-image Tool

    How to Choose an AI Text-to-image Tool

    Curious about the best AI text-to-image tool? An AI text-to-image tool is software that uses machine learning to help you get more done — it combines speed, accuracy, and an interface that just works. Hands-on testing shows real-world results vary, so a short free trial is the smartest way to decide. Whether you are a beginner or a pro, the right AI text-to-image tool slots into your workflow and pays for itself fast. Read on for hands-on impressions, pricing tiers, and the standout features that matter.

    Read more →