Looking for the best conversational AI platform? An conversational AI platform is software that uses machine learning to help you get more done — it can save you hours every week by automating repetitive work. Most options offer a generous free tier, with paid plans unlocking higher limits, faster processing, and team features. Whether you are a beginner or a pro, the right conversational AI platform slots into your workflow and pays for itself fast. This guide breaks down the top picks, their pros and cons, and who each one is best for.
Apptek
Applications Technology (AppTek) is a U.S. company headquartered in McLean, Virginia that specializes in artificial intelligence and machine learning for human language technologies. The company provides both managed and professional services for natural language processing (NLP) technologies including automatic speech recognition (ASR), neural machine translation (MT), natural-language understanding (NLU) and neural speech synthesis. AppTek's Head of Science, Prof. Dr. -Ing Hermann Ney, was awarded the IEEE James L. Flanagan Speech and Audio Processing Award in 2019 and the ISCA Medal for Scientific Achievement in 2021 for his work in natural language processing. == History == AppTek was acquired in 1998 by Lernout & Hauspie (at the time a NASDAQ publicly traded company), AppTek organized a management buy-out and went private again in 2001. In 2014, the company sold its hybrid machine translation technology to eBay and has since rebuilt the platform to modern neural-based approaches for machine translation. In 2020, SOSi acquired non-controlling interest in AppTek and became an exclusive reseller of AppTek products for U.S. federal, state, and local government entities.
StatMuse
StatMuse Inc. is an American artificial intelligence company founded in 2014. It operates an eponymous website that hosts a database of sports statistics covering the four major North American sports leagues, the Women's National Basketball Association (WNBA), NCAA Division I men's basketball, NCAA Division I Football Bowl Subdivision, the Big Five association football leagues in Europe, and various professional golf tours. == History == The company was founded by friends Adam Elmore and Eli Dawson in 2014. In email correspondence to the Springfield News-Leader, Elmore detailed that he and Dawson, fans of the National Basketball Association (NBA), were compelled to create StatMuse after they realized there was no online platform where they could search "Lebron James most points" [sic] and quickly get a result "showing his highest scoring games." As a startup, the company's goal was to utilize a type of artificial intelligence called natural language processing (NLP) for sports. In 2015, the company was part of the second group of startups accepted into the Disney Accelerator program. The company secured support from several investors, including The Walt Disney Company, Techstars, Allen & Company, the NFL Players Association, Greycroft and NBA Commissioner David Stern. As part of their partnership with Disney, StatMuse signed a content deal with ESPN (owned by Disney) to provide stats content on social media and television during the 2015–16 NBA season. Initially, the company only had stats available for the NBA, but eventually expanded to provide stats for the other major North American sports leagues. The company's initial demographic was players of fantasy sports, but it eventually expanded to target general sports fans as well. StatMuse offers responses to user queries in the voices of sports-related public figures. Dawson shared with VentureBeat that StatMuse brings people in and records them saying different words and phrases. These celebrity voices were made accessible through Google's Google Assistant service, Microsoft's Cortana virtual assistant, and Amazon's Echo devices. The company launched its phone app in September 2017. The app allows users to access StatMuse's sports statistics database by submitting queries in their natural language. Upon the launch of the phone app, Fitz Tepper of TechCrunch wrote that: "The technology isn't perfect – some of the pauses between words are a bit awkward, making it clear that some phrases are being stitched together on the fly. But this is the exception, and on the whole, most responses sound pretty good." StatMuse plug-ins for Slack and Facebook Messenger were also made, providing text-based sports stats. In 2019, StatMuse received investment from the Google Assistant Investment program. The service launched a premium option dubbed StatMuse+ in May 2023, offering options that had previously been included for free, such as unlimited searches and full results in data tables. The premium version also included early access to new features and a personalized search history, as well as not having ads. The app received a variety of feedback. In January 2024, the service launched a Premier League version of the website dubbed StatMuse FC. It is planned to introduce more leagues on the website.
AdTruth
AdTruth is a software product and the digital media division of 41st Parameter, a company headquartered in Scottsdale, Arizona, with regional offices in San Jose, California; London, England; and Munich, Germany. AdTruth allows marketers to recognize and reach target audiences across online devices. AdTruth software identifies users for targeting, tracking, performance tracking across digital media, including mobile and desktop, by analysing patterns in large numbers of advertisements served over the internet, rather than through the use of cookies. == History == AdTruth was founded in 2011 by Ori Eisen of 41st Parameter, to repurpose the company's fraud detection and prevention technology, for use within the advertising industry to accurately target intended audiences, particularly in mobile. Eisen was joined by James Lamberti in the role of vice president and general manager. In 2012 41st Parameter raised $13 million in Series D financing from Norwest Venture Partners, Kleiner Perkins Caufield & Byers, Jafco Ventures and Georgian Partners, bringing total funding to about $35 million. In May 2012, AdTruth hosted a meeting of digital media executives to discuss Apple’s UDID deprecation, with the intent of developing a device-neutral replacement standard. AdTruth joined the World Wide Web Consortium's Tracking Protection Working Group, which provides guidance for implementing and adhering to Do Not Track policies. AdTruth also worked with privacy firm Truste to create a privacy compliant Do Not Track-style mechanism for mobile. In 2013, the company Experian purchased 41st Parameter, acquiring AdTruth as part of the deal. == Product == AdTruth software helps marketers track, target and retarget consumers using more than 100 parameters, including milliseconds in differences in the internal clock setting, to recognize a particular device anonymously. AdTruth's technology uses non-UDID information to identify a wide range of devices for cookieless ad targeting. Its technology currently has about a 90 percent accuracy rate on iOS, higher on Android and desktop. AdTruth also has mobile web to app bridging capabilities as well as DeviceInsight technology, enabling marketers to identify users across mobile web and app content. 41st Parameter's patented AdTruth technology is being used by MdotM, in response to the deprecation of the UDID that included tracking and targeting capabilities. == Competitors == AdTruth's main competitor is BlueCava, which deploys a similar device-fingerprinting technology.
Brill tagger
The Brill tagger is an inductive method for part-of-speech tagging. It was described and invented by Eric Brill in his 1993 PhD thesis. It can be summarized as an "error-driven transformation-based tagger". It is: a form of supervised learning, which aims to minimize error; and, a transformation-based process, in the sense that a tag is assigned to each word and changed using a set of predefined rules. In the transformation process, if the word is known, it first assigns the most frequent tag, or if the word is unknown, it naively assigns the tag "noun" to it. High accuracy is eventually achieved by applying these rules iteratively and changing the incorrect tags. This approach ensures that valuable information such as the morphosyntactic construction of words is employed in an automatic tagging process. == Algorithm == The algorithm starts with initialization, which is the assignment of tags based on their probability for each word (for example, "dog" is more often a noun than a verb). Then "patches" are determined via rules that correct (probable) tagging errors made in the initialization phase: Initialization: Known words (in vocabulary): assigning the most frequent tag associated to a form of the word Unknown word == Rules and processing == The input text is first tokenized, or broken into words. Typically in natural language processing, contractions such as "'s", "n't", and the like are considered separate word tokens, as are punctuation marks. A dictionary and some morphological rules then provide an initial tag for each word token. For example, a simple lookup would reveal that "dog" may be a noun or a verb (the most frequent tag is simply chosen), while an unknown word will be assigned some tag(s) based on capitalization, various prefix or suffix strings, etc. (such morphological analyses, which Brill calls Lexical Rules, may vary between implementations). After all word tokens have (provisional) tags, contextual rules apply iteratively, to correct the tags by examining small amounts of context. This is where the Brill method differs from other part of speech tagging methods such as those using Hidden Markov Models. Rules are reapplied repeatedly, until a threshold is reached, or no more rules can apply. Brill rules are of the general form: tag1 → tag2 IF Condition where the Condition tests the preceding and/or following word tokens, or their tags (the notation for such rules differs between implementations). For example, in Brill's notation: IN NN WDPREVTAG DT while would change the tag of a word from IN (preposition) to NN (common noun), if the preceding word's tag is DT (determiner) and the word itself is "while". This covers cases like "all the while" or "in a while", where "while" should be tagged as a noun rather than its more common use as a conjunction (many rules are more general). Rules should only operate if the tag being changed is also known to be permissible, for the word in question or in principle (for example, most adjectives in English can also be used as nouns). Rules of this kind can be implemented by simple Finite-state machines. See Part of speech tagging for more general information including descriptions of the Penn Treebank and other sets of tags. Typical Brill taggers use a few hundred rules, which may be developed by linguistic intuition or by machine learning on a pre-tagged corpus. == Code == Brill's code pages at Johns Hopkins University are no longer on the web. An archived version of a mirror of the Brill tagger at its latest version as it was available at Plymouth Tech can be found on Archive.org. The software uses the MIT License.
Web Dynpro
Web Dynpro (WD) is a web application technology developed by SAP SE that focuses on the development of server-side business applications. For modern releases (for instance as of NetWeaver 750, software layer SAP_UI) the user interface is rendered according to the HTML5 web standard. Since Netweaver 754 (software layer SAP_UI, ABAP Platform 1909) a touch enabled user interface is available. The newly released versions usually follow the SAP Fiori design principles. One of its main design features is that the user interface is defined in an entirely declarative manner. Web Dynpro applications can be developed using either the Java (Web Dynpro for Java, WDJ or WD4J) or ABAP (Web Dynpro ABAP, WDA or WD4A) development infrastructure. == Overview == The earliest version of Web Dynpro appeared in 2003 and was based on Java. This variant was released approximately 18 months before the ABAP variant. As of 2010, the Java variant of Web Dynpro was put into maintenance mode. WD follows a design architecture based on an interpretation of the MVC design pattern and uses a model driven development approach ("minimize coding, maximize design"). The Web Dynpro Framework is a server-side runtime environment into which many dedicated "hook methods" are available. The developer then places their own custom coding within these hook methods in order to implement the desired business functionality. These hook methods belong to one of the broad categories of either "life-cycle" and "round-trip"; that is, those methods that are concerned with the life-cycle of a software component (i.e. processing that takes place at start up and shut down etc.), and those methods that are concerned with processing the fixed sequence of events that take place during a client-initiated round trip to the server. Web Dynpro is aimed at the development of business applications that follow standardized UI principles, applications that connect to backend systems and which are scalable. Key Capabilities Declarative way of development: Web Dynpro offers a graphical and declarative means of UI development. UI controls, building blocks, views and windows are modeled, and the business logic can be coded separately. Separation of user interface and business logic: One advantage of Web Dynpro over SAP GUI is the separation between business logic and user interface, and the structured development process with less implementation effort. Support of stateful application: The state of the application is kept in the back-end. This leads to a reduced data transfer from ABAP server to browser and vice versa. Regarding Web Dynpro ABAP there is only one programming language (ABAP) and only one system necessary. Therefore, development can be easier and cost efficient.
Sparrow (chatbot)
Sparrow is a chatbot developed by the artificial intelligence research lab DeepMind, a subsidiary of Alphabet Inc. It is designed to answer users' questions correctly, while reducing the risk of unsafe and inappropriate answers. One motivation behind Sparrow is to address the problem of language models producing incorrect, biased or potentially harmful outputs. Sparrow is trained using human judgements, in order to be more “Helpful, Correct and Harmless” compared to baseline pre-trained language models. The development of Sparrow involved asking paid study participants to interact with Sparrow, and collecting their preferences to train a model of how useful an answer is. To improve accuracy and help avoid the problem of hallucinating incorrect answers, Sparrow has the ability to search the Internet using Google Search in order to find and cite evidence for any factual claims it makes. To make the model safer, its behaviour is constrained by a set of rules, for example "don't make threatening statements" and "don't make hateful or insulting comments", as well as rules about possibly harmful advice, and not claiming to be a person. During development study participants were asked to converse with the system and try to trick it into breaking these rules. A 'rule model' was trained on judgements from these participants, which was used for further training. Sparrow was introduced in a paper in September 2022, titled "Improving alignment of dialogue agents via targeted human judgements"; however, the bot was not released publicly. DeepMind CEO Demis Hassabis said DeepMind is considering releasing Sparrow for a "private beta" some time in 2023. == Training == Sparrow is a deep neural network based on the transformer machine learning model architecture. It is fine-tuned from DeepMind's Chinchilla AI pre-trained large language model (LLM), which has 70 Billion parameters. Sparrow is trained using reinforcement learning from human feedback (RLHF), although some supervised fine-tuning techniques are also used. The RLHF training utilizes two reward models to capture human judgements: a “preference model” that predicts what a human study participant would prefer and a “rule model” that predicts if the model has broken one of the rules. == Limitations == Sparrow's training data corpus is mainly in English, meaning it performs worse in other languages. When adversarially probed by study participants it breaks the rules 8% of the time; however, this is still three times lower than the baseline prompted pre-trained model (Chinchilla).