In automation production technology the actions performed by an automated process are executed by a program of instructions which is run during a work cycle. To execute work cycle programs, an automated system should be available to execute these advanced functions. == Safety monitoring == If there is a need for workers in an automated system, a safety monitoring is required for the occupational safety and health of the workers. In a safety monitoring various steps can take place including a complete stop of the system, sounding an alarm or reducing the operating speed. Usually, limiting switches are sensors like temperature probes, heat and smoke detectors or pressure sensitive floor pads. == Maintenance and repair diagnostics == There are three modes of operations which are used in a cycle of maintenance and repair diagnostics: status monitoring, failure diagnostics and recommendation of the repair procedure. In the status monitoring mode, the current system status is displayed. The failure diagnostics mode takes place when a failure occurs. The system will then suggest an adequate repair procedure to a team of experts. == Error detection and recovery == The error detection mode is a step to determine if and when a failure occurs in automated system. The possible errors can be divided into three categories. random errors, systematic errors and aberrations. While in the error recovery mode, remedy actions take place for all detected errors.
Neuro-symbolic AI
Neuro-symbolic AI is a subfield of artificial intelligence that integrates neural methods (e.g., neural networks and deep learning) with symbolic methods (e.g., formal logic, knowledge representation, and automated reasoning). The goal is to combine the strengths of both approaches, resulting in AI systems that can be trained from raw data and demonstrate robustness against outliers or errors in the base data, while preserving explainability, explicit use of expert knowledge, and explicit cognitive reasoning. As argued by Leslie Valiant and others, the effective construction of rich computational cognitive models demands the combination of symbolic reasoning and efficient machine learning. Gary Marcus argued, "We cannot construct rich cognitive models in an adequate, automated way without the triumvirate of hybrid architecture, rich prior knowledge, and sophisticated techniques for reasoning." Further, "To build a robust, knowledge-driven approach to AI we must have the machinery of symbol manipulation in our toolkit. Too much of useful knowledge is abstract to make do without tools that represent and manipulate abstraction, and to date, the only known machinery that can manipulate such abstract knowledge reliably is the apparatus of symbol manipulation." Angelo Dalli, Henry Kautz, Francesca Rossi, and Bart Selman also argued for such a synthesis. Their arguments attempt to address the two kinds of thinking, as discussed in Daniel Kahneman's book Thinking, Fast and Slow. It describes cognition as encompassing two components: System 1 is fast, reflexive, intuitive, and unconscious. System 2 is slower, step-by-step, and explicit. System 1 is used for pattern recognition. System 2 handles planning, deduction, and deliberative thinking. In this view, deep learning best handles the first kind of cognition, while symbolic reasoning best handles the second kind. Both are necessary for the development of a robust and reliable AI system capable of learning, reasoning, and interacting with humans to accept advice and answer questions. Since the 1990s, dual-process models with explicit references to the two contrasting systems have been the focus of research in both the fields of AI and cognitive science by numerous researchers. In 2025, the adoption of neurosymbolic AI, an approach that integrates neural networks with symbolic reasoning, increased in response to the need to address hallucination issues in large language models. For example, Amazon implemented Neurosymbolic AI in its Vulcan warehouse robots and Rufus shopping assistant to enhance accuracy and decision-making. == Approaches == Approaches for integration are diverse. Henry Kautz's taxonomy of neuro-symbolic architectures follows, along with some examples: Symbolic Neural symbolic is the current approach of many neural models in natural language processing, where words or subword tokens are the ultimate input and output of large language models. Examples include BERT, RoBERTa, and GPT-3. Symbolic[Neural] is exemplified by AlphaGo, where symbolic techniques are used to invoke neural techniques. In this case, the symbolic approach is Monte Carlo tree search and the neural techniques learn how to evaluate game positions. Neural | Symbolic uses a neural architecture to interpret perceptual data as symbols and relationships that are reasoned about symbolically. Neural-Concept Learner is an example. Neural: Symbolic → Neural relies on symbolic reasoning to generate or label training data that is subsequently learned by a deep learning model, e.g., to train a neural model for symbolic computation by using a Macsyma-like symbolic mathematics system to create or label examples. NeuralSymbolic uses a neural net that is generated from symbolic rules. An example is the Neural Theorem Prover, which constructs a neural network from an AND-OR proof tree generated from knowledge base rules and terms. Logic Tensor Networks also fall into this category. Neural[Symbolic] according to Kautz, this approach embeds true symbolic reasoning inside a neural network. These are tightly-coupled neural-symbolic systems, in which the logical inference rules are internal to the neural network. This way, the neural network internally computes the inference from the premises and learns to reason based on logical inference systems. Early work on connectionist modal and temporal logics by Garcez, Lamb, and Gabbay is aligned with this approach. These categories are not exhaustive, as they do not consider multi-agent systems. In 2005, Bader and Hitzler presented a more fine-grained categorization that took into account, e.g., whether the use of symbols included logic and, if so, whether the logic was propositional or first-order logic. The 2005 categorization and Kautz's taxonomy above are compared and contrasted in a 2021 article. Sepp Hochreiter argued that Graph Neural Networks "...are the predominant models of neural-symbolic computing" since "[t]hey describe the properties of molecules, simulate social networks, or predict future states in physical and engineering applications with particle-particle interactions." == Artificial general intelligence == Gary Marcus argues that "...hybrid architectures that combine learning and symbol manipulation are necessary for robust intelligence, but not sufficient", and that there are ...four cognitive prerequisites for building robust artificial intelligence: hybrid architectures that combine large-scale learning with the representational and computational powers of symbol manipulation, large-scale knowledge bases—likely leveraging innate frameworks—that incorporate symbolic knowledge along with other forms of knowledge, reasoning mechanisms capable of leveraging those knowledge bases in tractable ways, and rich cognitive models that work together with those mechanisms and knowledge bases. This echoes earlier calls for hybrid models as early as the 1990s. == History == Garcez and Lamb described research in this area as ongoing, at least since the 1990s. During that period, the terms symbolic and sub-symbolic AI were popular. A series of workshops on neuro-symbolic AI has been held annually since 2005 Neuro-Symbolic Artificial Intelligence. In the early 1990s, an initial set of workshops on this topic were organized. == Research == Key research questions remain, such as: What is the best way to integrate neural and symbolic architectures? How should symbolic structures be represented within neural networks and extracted from them? How should common-sense knowledge be learned and reasoned about? How can abstract knowledge that is hard to encode logically be handled? == Implementations == Implementations of neuro-symbolic approaches include: AllegroGraph: an integrated Knowledge Graph based platform for neuro-symbolic application development. Scallop: a language based on Datalog that supports differentiable logical and relational reasoning. Scallop can be integrated in Python and with a PyTorch learning module. Logic Tensor Networks: encode logical formulas as neural networks and simultaneously learn term encodings, term weights, and formula weights. DeepProbLog: combines neural networks with the probabilistic reasoning of ProbLog. Abductive Learning: integrates machine learning and logical reasoning in a balanced-loop via abductive reasoning, enabling them to work together in a mutually beneficial way. SymbolicAI: a compositional differentiable programming library.
Aslı Çelikyılmaz
Aslı Çelikyılmaz is an engineer specializing in natural language processing, and particularly in natural language generation for software agents with advanced reasoning and real-world modeling capabilities. Educated in Turkey and Canada, she works in the US as senior research lead at Fundamentals AI Research, Meta. She also holds an affiliate faculty position in computer science at the University of Washington, and is co-editor-in-chief of the journal Transactions of the Association for Computational Linguistics. == Education and career == Çelikyılmaz is a 1997 graduate of Istanbul Technical University, where she studied industrial engineering. After a 2002 master's degree in computer and information science from Seneca Polytechnic in Toronto, and a second master's degree in information science from the University of Toronto in 2005, she completed a Ph.D. in information science at the University of Toronto in 2008. She worked as a postdoctoral researcher in California, at the University of California, Berkeley, from 2008 to 2010. In 2010 she joined Microsoft in Sunnyvale, California, where she became a senior scientist and later a senior principal researcher in Redmond, Washington. She added her affiliation with the University of Washington in 2018, and moved to Meta in Seattle in 2021. == Recognition == Çelikyılmaz was named to the 2026 class of IEEE Fellows, "for contributions to conversational systems and language generation".
Jun'ichi Tsujii
Jun'ichi Tsujii (辻井 潤一, Tsujii Jun'ichi; born 7 February 1949) is a Japanese computer scientist specializing in natural language processing and text mining, particularly in the field of biology and bioinformatics. == Education == Tsujii received his Bachelor of Engineering, Master of Engineering and PhD degrees in electrical engineering from Kyoto University in 1971, 1973, and 1978 respectively. He was Assistant Professor and Associate Professor at Kyoto University, before accepting a position as Professor of Computational Linguistics at the University of Manchester Institute of Science and Technology (UMIST) in 1988. He was President of the Association for Computational Linguistics (ACL) in 2006, and has been a permanent member of the International Committee on Computational Linguistics (ICCL) since 1992, and the chair of the committee since 2014. == Research == Since May 2015, Tsujii has been the director of the Artificial Intelligence Research Center at the National Institute of Advanced Industrial Science and Technology, Japan. Tsujii was previously a Principal Researcher at Microsoft Research Asia (MSRA). Before joining MSRA, he was a professor at the University of Tokyo, where he belonged to both the School of Inter-faculty Initiative on Informatics and the Graduate School of Information Science and Technology. Tsujii is also a Visiting Professor and Scientific Advisor at the National Centre for Text Mining (NaCTeM) at the University of Manchester in the United Kingdom. == Awards == On 14 May 2010, Tsujii was awarded the Medals of Honor with Purple Ribbon, one of Japan's highest awards, presented to influential contributors in the fields of art, academics or sports. In September 2014, Tsujii was awarded the FUNAI Achievement Award at the Forum on Information Technology (FIT), which took place at the University of Tsukuba. The award is presented to distinguished individuals engaged in research or related business activities in the field of Information Technology who have produced excellent achievements in the field, are still active in leading positions and have strong impact on young students and researchers. In December 2014, Tsujii was named as an ACL Fellow, in recognition of his significant contributions to MT, parsing by unification-based grammar and text mining for biology. In March 2016, Tsujii was awarded Okawa Prize for his contribution to the field of Natural Language Processing, Machine Translation and Text Mining, together with Professor Jaime Carbonnel of CMU. In August 2021, Tsujii received ACL Lifetime Achievement Award, which is considered the most prestigious award in the field of Computational Linguistics and Natural Language Processing. In May 2022, Tsujii received the Order of the Sacred Treasure, Gold Rays and Neck Ribbon, from the Japanese government. In October 2024, Tsujii was designated a Person of Cultural Merit. == Selected publications == Oiwa, Hidekazu; Tsujii, Jun'ichi (2014). Common Space Embedding of Primal-Dual Relation Semantic Spaces. COLING 2014. Dublin. pp. 1579–1590. Taura, K.; Matsuzaki, T.; Miwa, M.; Kamoshida, Y.; Yokoyama, D.; Dun, N.; Shibata, T.; Jun, C. S.; Tsujii, J. (2013). "Design and implementation of GXP make – A workflow system based on make". Future Generation Computer Systems. 29 (2): 662–672. doi:10.1016/j.future.2011.05.026. S2CID 31627886. Sun, X.; Zhang, Y.; Matsuzaki, T.; Tsuruoka, Y.; Tsujii, J. (2013). "Probabilistic Chinese word segmentation with non-local information and stochastic training". Information Processing & Management. 49 (3): 626–636. doi:10.1016/j.ipm.2012.12.003. Mu, T.; Goulermas, J. Y.; Tsujii, J.; Ananiadou, S. (2012). "Proximity-Based Frameworks for Generating Embeddings from Multi-Output Data". IEEE Transactions on Pattern Analysis and Machine Intelligence. 34 (11): 2216–2232. Bibcode:2012ITPAM..34.2216M. doi:10.1109/TPAMI.2012.20. PMID 23289130. S2CID 711467. Miwa, M.; Sætre, R.; Kim, J. D.; Tsujii, J. (2010). "Event Extraction with Complex Event Classification Using Rich Features". Journal of Bioinformatics and Computational Biology. 08 (1): 131–146. doi:10.1142/S0219720010004586. PMID 20183879. Kim, J. D.; Ohta, T.; Tsujii, J. (2008). "Corpus annotation for mining biomedical events from literature". BMC Bioinformatics. 9 10. doi:10.1186/1471-2105-9-10. PMC 2267702. PMID 18182099. Miyao, Y.; Tsujii, J. (2008). "Feature Forest Models for Probabilistic HPSG Parsing". Computational Linguistics. 34: 35–80. doi:10.1162/coli.2008.34.1.35. S2CID 885002. Sagae, Kenji; Tsujii, Jun'ichi (2007). Dependency Parsing and Domain Adaptation with LR Models and Parser Ensembles. EMNLP-CoNLL. pp. 1044–1050. Ananiadou, S; Pyysalo, S; Tsujii, J; Kell, D. B. (2010). "Event extraction for systems biology by text mining the literature". Trends in Biotechnology. 28 (7): 381–90. doi:10.1016/j.tibtech.2010.04.005. PMID 20570001. Tsuruoka, Y.; Tateishi, Y.; Kim, J. D.; Ohta, T.; McNaught, J.; Ananiadou, S.; Tsujii, J. (2005). "Developing a Robust Part-of-Speech Tagger for Biomedical Text". Advances in Informatics. Lecture Notes in Computer Science. Vol. 3746. p. 382. doi:10.1007/11573036_36. ISBN 978-3-540-29673-7. S2CID 206592413. Tsuruoka, Y.; Tsujii, J. (2005). Bidirectional inference with the easiest-first strategy for tagging sequence data. Proceedings of the conference on Human Language Technology and Empirical Methods in Natural Language Processing - HLT '05. pp. 467–474. doi:10.3115/1220575.1220634. Tsujii, J.; Ananiadou, S. (2005). "Thesaurus or Logical Ontology, Which One Do We Need for Text Mining?". Language Resources and Evaluation. 39: 77–90. doi:10.1007/s10579-005-2697-0. S2CID 3204827. Kazama, J. I.; Tsujii, J. I. (2005). "Maximum Entropy Models with Inequality Constraints: A Case Study on Text Categorization". Machine Learning. 60 (1–3): 159–194. doi:10.1007/s10994-005-0911-3. hdl:10119/3305. Matsuzaki, T.; Miyao, Y.; Tsujii, J. I. (2005). Probabilistic CFG with latent annotations. 43rd Annual Meeting on Association for Computational Linguistics - ACL '05. p. 75. doi:10.3115/1219840.1219850. Kim, J. -D.; Ohta, T.; Tateisi, Y.; Tsujii, J. (2003). "GENIA corpus--a semantically annotated corpus for bio-textmining". Bioinformatics. 19: i180–i182. doi:10.1093/bioinformatics/btg1023. PMID 12855455. Hirschman, L.; Park, J. C.; Tsujii, J.; Wong, L.; Wu, C. H. (2002). "Accomplishments and challenges in literature data mining for biology". Bioinformatics. 18 (12): 1553–1561. doi:10.1093/bioinformatics/18.12.1553. PMID 12490438. Torisawa, K.; Tsujii, J. I. (1996). Computing phrasal-signs in HPSG prior to parsing. 16th conference on Computational linguistics -. Vol. 2. p. 949. doi:10.3115/993268.993332.
Laws of Form
Laws of Form (hereinafter LoF) is a book by G. Spencer-Brown, written by August 1967 and published in 1969. The book straddles the boundary between mathematics and philosophy. LoF describes three distinct logical systems: The primary arithmetic (described in Chapter 4 of LoF), whose models include Boolean arithmetic; The primary algebra (Chapter 6 of LoF), whose models include the two-element Boolean algebra (hereinafter abbreviated 2), Boolean logic, and the classical propositional calculus; Equations of the second degree (Chapter 11), whose interpretations include finite automata and Alonzo Church's Restricted Recursive Arithmetic (RRA). "Boundary algebra" is a Meguire (2011) term for the union of the primary algebra and the primary arithmetic. Laws of Form sometimes loosely refers to the "primary algebra" as well as to LoF. == Contents == The preface states that the work was first explored in 1959, and Spencer Brown cites Bertrand Russell as being supportive of his endeavour. He also thanks J. C. P. Miller of University College London for helping with the proofreading and offering other guidance. In 1963 Spencer Brown was invited by Harry Frost, staff lecturer in the physical sciences at the department of Extra-Mural Studies of the University of London, to deliver a course on the mathematics of logic. LoF emerged from work in electronic engineering its author did around 1960. Key ideas of the LOF were first outlined in his 1961 manuscript Design with the Nor, which remained unpublished until 2021, and further refined during subsequent lectures on mathematical logic he gave under the auspices of the University of London's extension program. LoF has appeared in several editions. The second series of editions appeared in 1972 with the "Preface to the First American Edition", which emphasised the use of self-referential paradoxes, and the most recent being a 1997 German translation. LoF has never gone out of print. LoF's mystical and declamatory prose and its love of paradox make it a challenging read for all. Spencer-Brown was influenced by Ludwig Wittgenstein and R. D. Laing. LoF also echoes a number of themes from the writings of Charles Sanders Peirce, Bertrand Russell, and Alfred North Whitehead. The work has had curious effects on some classes of its readership; for example, on obscure grounds, it has been claimed that the entire book is written in an operational way, giving instructions to the reader instead of telling them what "is", and that in accordance with G. Spencer-Brown's interest in paradoxes, the only sentence that makes a statement that something is, is the statement which says no such statements are used in this book. Furthermore, the claim asserts that except for this one sentence the book can be seen as an example of E-Prime. What prompted such a claim, is obscure, either in terms of incentive, logical merit, or as a matter of fact, because the book routinely and naturally uses the verb to be throughout, and in all its grammatical forms, as may be seen both in the original and in quotes shown below. == Reception == Ostensibly a work of formal mathematics and philosophy, LoF became something of a cult classic: it was praised by Heinz von Foerster when he reviewed it for the Whole Earth Catalog. Those who agree point to LoF as embodying an enigmatic "mathematics of consciousness", its algebraic symbolism capturing an (perhaps even "the") implicit root of cognition: the ability to "distinguish". LoF argues that primary algebra reveals striking connections among logic, Boolean algebra, and arithmetic, and the philosophy of language and mind. Stafford Beer wrote in a review for Nature in 1969, "When one thinks of all that Russell went through sixty years ago, to write the Principia, and all we his readers underwent in wrestling with those three vast volumes, it is almost sad". Banaschewski (1977) argues that the primary algebra is nothing but new notation for Boolean algebra. Indeed, the two-element Boolean algebra 2 can be seen as the intended interpretation of the primary algebra. Yet the notation of the primary algebra: Fully exploits the duality characterizing not just Boolean algebras but all lattices; Highlights how syntactically distinct statements in logic and 2 can have identical semantics; Dramatically simplifies Boolean algebra calculations, and proofs in sentential and syllogistic logic. Moreover, the syntax of the primary algebra can be extended to formal systems other than 2 and sentential logic, resulting in boundary mathematics. LoF has influenced, among others, Heinz von Foerster, Louis Kauffman, Niklas Luhmann, Humberto Maturana, Francisco Varela and William Bricken. Some of these authors have modified the primary algebra in a variety of interesting ways. LoF claimed that certain well-known mathematical conjectures of very long standing, such as the four color theorem, Fermat's Last Theorem, and the Goldbach conjecture, are provable using extensions of the primary algebra. Spencer-Brown eventually circulated a purported proof of the four color theorem, but it was met with skepticism. == The form (Chapter 1) == The symbol: Also called the "mark" or "cross", is the essential feature of the Laws of Form. In Spencer-Brown's inimitable and enigmatic fashion, the Mark symbolizes the root of cognition, i.e., the dualistic Mark indicates the capability of differentiating a "this" from "everything else but this". In LoF, a Cross denotes the drawing of a "distinction", and can be thought of as signifying the following, all at once: The act of drawing a boundary around something, thus separating it from everything else; That which becomes distinct from everything by drawing the boundary; Crossing from one side of the boundary to the other. All three ways imply an action on the part of the cognitive entity (e.g., person) making the distinction. As LoF puts it: "The first command: Draw a distinction can well be expressed in such ways as: Let there be a distinction, Find a distinction, See a distinction, Describe a distinction, Define a distinction, Or: Let a distinction be drawn". (LoF, Notes to chapter 2) The counterpoint to the Marked state is the Unmarked state, which is simply nothing, the void, or the un-expressable infinite represented by a blank space. It is simply the absence of a Cross. No distinction has been made and nothing has been crossed. The Marked state and the void are the two primitive values of the Laws of Form. The Cross can be seen as denoting the distinction between two states, one "considered as a symbol" and another not so considered. From this fact arises a curious resonance with some theories of consciousness and language. Paradoxically, the Form is at once Observer and Observed, and is also the creative act of making an observation. LoF (excluding back matter) closes with the words: ...the first distinction, the Mark and the observer are not only interchangeable, but, in the form, identical. C. S. Peirce came to a related insight in the 1890s; see § Related work. == The primary arithmetic (Chapter 4) == The syntax of the primary arithmetic goes as follows. There are just two atomic expressions: The empty Cross ; All or part of the blank page (the "void"). There are two inductive rules: A Cross may be written over any expression; Any two expressions may be concatenated. The semantics of the primary arithmetic are perhaps nothing more than the sole explicit definition in LoF: "Distinction is perfect continence". Let the "unmarked state" be a synonym for the void. Let an empty Cross denote the "marked state". To cross is to move from one value, the unmarked or marked state, to the other. We can now state the "arithmetical" axioms A1 and A2, which ground the primary arithmetic (and hence all of the Laws of Form): "A1. The law of Calling". Calling twice from a state is indistinguishable from calling once. To make a distinction twice has the same effect as making it once. For example, saying "Let there be light" and then saying "Let there be light" again, is the same as saying it once. Formally: = {\displaystyle \ =} "A2. The law of Crossing". After crossing from the unmarked to the marked state, crossing again ("recrossing") starting from the marked state returns one to the unmarked state. Hence recrossing annuls crossing. Formally: = {\displaystyle \ =} In both A1 and A2, the expression to the right of '=' has fewer symbols than the expression to the left of '='. This suggests that every primary arithmetic expression can, by repeated application of A1 and A2, be simplified to one of two states: the marked or the unmarked state. This is indeed the case, and the result is the expression's "simplification". The two fundamental metatheorems of the primary arithmetic state that: Every finite expression has a unique simplification. (T3 in LoF); Starting from an initial marked or unmarked state, "complicating" an expression by a finite number of repeated application of A1 and A2 cannot yield
LiveChat
LiveChat is an AI customer service software with chatbot, online chat, help desk software, and web analytics capabilities. LiveChat is used by over 76,000 companies. It was first launched in 2002 and is offered via a SaaS (software as a service) business model by Text. Organizations use LiveChat as a single point of contact to manage customer service and online sales activities with a single program. == Product == LiveChat is proprietary software. LiveChat's website chat widget can be embedded on customers' websites as a small chat box, often displayed in the bottom right corner of the web browser. It can be used to conduct chats, share files and save transcripts. The agent application is used by company employees to respond to questions asked by the customers. This is available through both web-based application, desktop applications, and mobile apps. Web chat sessions can be initiated by the visiting customer, or by the agent, either manually or automatically by the LiveChat system when the visitor meets the predefined criteria (i.e. searched keyword, time on website, encountered error, etc.). LiveChat's system attempts to identify the best prospects visiting a website based on data gathered from past purchasing decisions. Other features include real-time website traffic monitoring, built-in ticketing system and agents' efficiency analytics. LiveChat is available in 48 languages. == Research and reception == Reviewing LiveChat's usefulness for online learning in 2020, psychologist Jaclyn Broadbent said "LiveChat occurs as a real-time conversation, it can be time-consuming for staff and disruptive to other tasks." However, using it has resulted in reduced communication traffic from other channels, such as the discussion boards or email. As a teacher, the best time to be available on LiveChat is when you are doing other administrative jobs." Since 2014 LiveChat has been publishing Customer Service Report - an annual study of customer satisfaction and analysis of online business communication trends. It includes research of thousands of companies and millions of customer service email and live support interactions.
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