Tim Houlne is an American business executive, entrepreneur, and author known for his work in outsourcing and homeshoring, remote working, and artificial intelligence (AI) in customer service. He is the founder and CEO of Humach, a company that uses human agents and AI in customer experience solutions. Previously, he was co-founder and CEO of Working Solutions, a virtual contact center company in the United States. == Early life and education == Houlne graduated from Missouri Western State University (MWSU) in 1986 with a bachelor's degree in business administration and from the University of Texas in Dallas with an MBA. In 2024, MWSU and North Central Missouri College renamed the Convergent Technology Alliance Center to the Houlne Center for Convergent Technology. The 20,000 square-foot learning laboratory provides training and applied education experiences in industries such as AI, cybersecurity, manufacturing and construction, and service technologies. == Career == In 1998, Houlne co-founded Working Solutions, a Plano, Texas-based U.S. outsourcing company that provides customer service using remote, home-based agents. As CEO, he oversaw the development of a virtual workforce model that routes service calls to either domestic or offshore agents, according to client needs and service requirements. In 2015, Houlne founded Humach, a customer experience outsourcing provider that uses human service agents with AI-based digital agents. The company derives its name from the combination of services provided by humans and machines. Its clients include Amazon, Carfax and McDonald's. The company acquired InfiniteAI in 2020, and Markets EQ in 2025. In 2013, Houlne was named a finalist for the Ernst & Young Entrepreneur of the Year Award (Southwest Region).He is the co-author of several books focused on the evolution of work, the gig economy, and the influence of AI in customer-facing roles. == Works == The New World of Work: From the Cube to the Cloud (2013) ISBN 0982562276 OCLC 813933360 The New World of Work, Second Edition: The Cube, the Cloud and What's Next (2023) ISBN 9781642258318 OCLC 1389815847 The Intelligent Workforce: How Humans & Machines Will Co-Create a Better Future (2024) ISBN 9798887501604 OCLC 1439598569
Open-source robotics
Open-source robotics is a branch of robotics where robots are developed with open-source hardware and free and open-source software, publicly sharing blueprints, schematics, and source code. It is thus closely related to the open design movement, the maker movement and open science. == Requirements == Open source robotics means that information about the hardware is easily discerned, so that others can easily rebuild it. In turn, this requires design to use only easily available standard subcomponents and tools, and for the build process to be documented in detail including a bill of materials and detailed ('Ikea style') step-by-step building and testing instructions. (A CAD file alone is not sufficient, as it does not show the steps for performing or testing the build). These requirements are standard to open source hardware in general, and are formalised by various licences, certifications, especially those defined by the peer-reviewed journals Journal of Open Hardware and HardwareX. Licensing requirements for software are the same as for any open source software. But in addition, for software components to be of practical use in real robot systems, they need to be compatible with other software, usually as defined by some robotics middleware community standard. == Hardware systems == Applications to date include: Robot arms, e.g. PARA or Thor Wheeled mobile robots. e.g. OpenScout Four-legged robots such as the Open Dynamic Robot Initiative UAV quadcopters (drones) such as Agilicious Humanoid robots, e.g. iCub, Berkeley Humanoid Lite Self-driving cars, e.g. OpenPodcar (→ Personal rapid transit) Submersible robots, eg. OpenFish Laboratory robotics such as chemical liquid handling Vertical farming Swarm robots, e.g. HeRoSwarm Domestic tasks: vacuum cleaning, floor washing and grass mowing Robot sports including robot combat and autonomous racing Education == Hardware subcomponents == Most open source hardware definitions allow non-open subcomponents to be used in modular design, as long as they are easily available. However many designs try to push openness down into as many subcomponents as possible, with the aim of ultimately reaching fully open designs. Open hardware manual-drive vehicles and their subcomponents, such as from Open Source Ecology, are often used as starting points and extended with automation systems. Open subcomponents can include open-source computing hardware as subcomponents, such as Arduino and RISC-V, as well as open source motors and drivers such as the Open Source Motor Controller and ODrive. Open hardware robotics interface boards can simplify interfacing between middleware software and physical hardware. == Software subcomponents == === Middleware === Robotics middleware is software which links multiple other software components together. In robotics, this specifically means real-time communication systems with standardized message passing protocols. The predominant open source middleware is ROS2, the robot operating system, now as version 2. Other alternatives include ROS1, YARP — used in the iCub, URBI, and Orca. Open source middleware is usually run on an open source operating system, especially the Ubuntu distribution of Linux. === Driver software === Most robot sensors and actuators require software drivers. There is little standardization of open source software at this level, because each hardware device is different. Creating open drivers for closed hardware is difficult as it requires both low level programming and reverse engineering. === Simulation software === Open source robotics simulators include Gazebo, MuJoCo and Webots. Open source 3D game engines such as Godot are also sometimes used as simulators, when equipped with suitable middleware interfaces. === Automation software === At the level of AI, many standard algorithms have open source software implementations, mostly in ROS2. Major components include: Machine vision systems such as the YOLO object detector. 3D photogrammetry Navigation including SLAM and planning such as nav2 Arm inverse kinematics such as moveIt2 == Community == The first signs of the increasing popularity of building and sharing robot designs were found with the maker culture community. What began with small competitions for remote operated vehicles (e.g. Robot combat), soon developed to the building of autonomous telepresence robots such as Sparky and then true robots (being able to take decisions themselves) as the Open Automaton Project. Several commercial companies now also produce kits for making simple robots. The community has adopted open source hardware licenses, certifications, and peer-reviewed publications, which check that source has been made correctly and permanently available under community definitions, and which validate that this has been done. These processes have become critically important due to many historical projects claiming to be open source but them reverting on the promise due to commercialisation or other pressures. As with other forms of open source hardware, the community continues to debate precise criteria for 'ease of build'. A common standard is that designs should be buildable by a technical university student, in a few days, using typical fablab tools, but definitions of all of these subterms can also be debated. Compared to other forms of open source hardware, open source robotics typically includes a large software element, so involves software as well as hardware engineers. Open source concepts are more established in open source software than hardware, so robotics is a field in which those concepts can be shared and transferred from software to hardware. While the community in open source robotics is multi-faceted with a wide range of backgrounds, a sizable sub-community uses the ROS middleware and meets at the ROSCon conferences to discuss development of ROS itself and automation components built on it.
CloudSim
CloudSim is a framework for modeling and simulation of cloud computing infrastructures and services. Originally built primarily at the Cloud Computing and Distributed Systems (CLOUDS) Laboratory, the University of Melbourne, Australia, CloudSim has become one of the most popular open source cloud simulators in the research and academia. CloudSim is completely written in Java. The latest version of CloudSim is CloudSim v6.0.0-beta on GitHub. Cloudsim is suitable for implementing simulations scenarios based on Infrastructure as a service as well as with latest version Platform as a service, so get started here == CloudSim extensions == Initially developed as a stand-alone cloud simulator, CloudSim has further been extended by independent researchers. GPUCloudSim is an enhanced CloudSim tool for modeling GPU-based cloud infrastructures and data centers. It offers simulations for multi-GPU setups, customizable GPU policies, GPU remoting, etc. It also examines performance impacts and interactions within virtualized GPU environments. CloudSim Plus is a totally re-engineered CloudSim fork providing general-purpose cloud computing simulation and exclusive features such as: multi-cloud simulations, vertical and horizontal VM scaling, host fault injection and recovery, joint power- and network-aware simulations and more. Though CloudSim itself does not have a graphical user interface, extensions such as CloudReports offer a GUI for CloudSim simulations. CloudSimEx extends CloudSim by adding MapReduce simulation capabilities and parallel simulations. Cloud2Sim extends CloudSim to execute on multiple distributed servers, by leveraging Hazelcast distributed execution framework. RECAP DES extends the CloudSim Plus framework to model synchronous hierarchical architectures (such as ElasticSearch). ThermoSim extends CloudSim toolkit by incorporating thermal characteristics, and uses Deep learning-based temperature predictor for cloud nodes.
Digital transaction management
Digital transaction management (DTM) is a category of cloud services designed to digitally manage document-based transactions. DTM removes the friction inherent in transactions that involve people, documents, and data to create faster, easier, more convenient, and secure processes. DTM goes beyond content and document management to include e-signatures, authentication and non-repudiation; enabling co-browsing between the customer and the business; document transfer and certification; secure archiving that goes beyond records management; and a variety of meta-processes around managing electronic transactions and the documents associated with them. DTM standards are proposed and managed by the xDTM Standard Association Aragon Research has estimated that "by YE 2016, 70% of large enterprises will have a DTM initiative underway or fully implemented."
Single-page application
A single-page application (SPA) is a web application or website that interacts with the user by dynamically rewriting the current web page with new data from the web server, instead of the default method of loading entire new pages. The goal is faster transitions that make the website feel more like a native app. In a SPA, a page refresh never occurs; instead, all necessary HTML, JavaScript, and CSS code is either retrieved by the browser with a single page load, or the appropriate resources are dynamically loaded and added to the page as necessary, usually in response to user actions. == History == The origins of the term single-page application are unclear, though the concept was discussed at least as early as 2003 by technology evangelists from Netscape. Stuart Morris, a programming student at Cardiff University, Wales, wrote the self-contained website at slashdotslash.com with the same goals and functions in April 2002, and later the same year Lucas Birdeau, Kevin Hakman, Michael Peachey and Clifford Yeh described a single-page application implementation in US patent 8,136,109. Earlier forms were called rich web applications. JavaScript can be used in a web browser to display the user interface (UI), run application logic, and communicate with a web server. Mature free libraries are available that support the building of a SPA, reducing the amount of JavaScript code developers have to write. == Technical approaches == There are various techniques available that enable the browser to retain a single page even when the application requires server communication. === Document hashes === HTML authors can leverage element IDs to show or hide different sections of the HTML document. Then, using CSS, authors can use the :target pseudo-class selector to only show the section of the page which the browser navigated to. === JavaScript frameworks === Web browser JavaScript frameworks and libraries, such as Angular, Ember.js, ExtJS, Knockout.js, Meteor.js, React, Vue.js, and Svelte have adopted SPA principles. Aside from ExtJS, all of these are free. AngularJS is a discontinued fully client-side framework. AngularJS's templating is based on bidirectional UI data binding. Data-binding is an automatic way of updating the view whenever the model changes, as well as updating the model whenever the view changes. The HTML template is compiled in the browser. The compilation step creates pure HTML, which the browser re-renders into the live view. The step is repeated for subsequent page views. In traditional server-side HTML programming, concepts such as controller and model interact within a server process to produce new HTML views. In the AngularJS framework, the controller and model states are maintained within the client browser. Therefore, new pages are capable of being generated without any interaction with a server. Angular 2+ is a SPA Framework developed by Google after AngularJS. There is a strong community of developers using this framework. The framework is updated twice every year. New features and fixes are frequently added in this framework. Ember.js is a client-side JavaScript web application framework based on the model–view–controller (MVC) software architectural pattern. It allows developers to create scalable single-page applications by incorporating common idioms and best practices into a framework that provides a rich object model, declarative two-way data binding, computed properties, automatically updating templates powered by Handlebars.js, and a router for managing application state. ExtJS is also a client side framework that allows creating MVC applications. It has its own event system, window and layout management, state management (stores) and various UI components (grids, dialog windows, form elements etc.). It has its own class system with either dynamic or static loader. The application built with ExtJS can either exist on its own (with state in the browser) or with the server (e.g. with REST API that is used to fill its internal stores). ExtJS has only built in capabilities to use localStorage so larger applications need a server to store state. Knockout.js is a client side framework which uses templates based on the Model-View-ViewModel pattern. Meteor.js is a full-stack (client-server) JavaScript framework designed exclusively for SPAs. It features simpler data binding than Angular, Ember or ReactJS, and uses the Distributed Data Protocol and a publish–subscribe pattern to automatically propagate data changes to clients in real-time without requiring the developer to write any synchronization code. Full stack reactivity ensures that all layers, from the database to the templates, update themselves automatically when necessary. Ecosystem packages such as Server Side Rendering address the problem of search engine optimization. React is a JavaScript library for building user interfaces. It is maintained by Facebook, Instagram and a community of individual developers and corporations. React uses a syntax extension for JavaScript, named JSX, which is a mix of JS and HTML (a subset of HTML). Several companies use React with Redux (JavaScript library) which adds state management capabilities, which (with several other libraries) lets developers create complex applications. Vue.js is a JavaScript framework for building user interfaces. Vue developers also provide Pinia for state management. Svelte is a framework for building user interfaces that compiles Svelte code to JavaScript DOM (Document Object Model) manipulations, avoiding the need to bundle a framework to the client, and allowing for simpler application development syntax. ==== Capabilities and trade-offs in modern frameworks ==== JavaScript-based web application frameworks, such as React and Vue, provide extensive capabilities but come with associated trade-offs. These frameworks often extend or enhance features available through native web technologies, such as routing, component-based development, and state management. While native web standards, including Web Components, modern JavaScript APIs like Fetch and ES Modules, and browser capabilities like Shadow DOM, have advanced significantly, frameworks remain widely used for their ability to enhance developer productivity, offer structured patterns for large-scale applications, simplify handling edge cases, and provide tools for performance optimization. Frameworks can introduce abstraction layers that may contribute to performance overhead, larger bundle sizes, and increased complexity. Modern frameworks, such as React 18 and Vue 3, address these challenges with features like concurrent rendering, tree-shaking, and selective hydration. While these advancements improve rendering efficiency and resource management, their benefits depend on the specific application and implementation context. Lightweight frameworks, such as Svelte and Preact, take different architectural approaches, with Svelte eliminating the virtual DOM entirely in favor of compiling components to efficient JavaScript code, and Preact offering a minimal, compatible alternative to React. Framework choice depends on an application’s requirements, including the team’s expertise, performance goals, and development priorities. A newer category of web frameworks, including enhance.dev, Astro, and Fresh, leverages native web standards while minimizing abstractions and development tooling. These solutions emphasize progressive enhancement, server-side rendering, and optimizing performance. Astro renders static HTML by default while hydrating only interactive parts. Fresh focuses on server-side rendering with zero runtime overhead. Enhance.dev prioritizes progressive enhancement patterns using Web Components. While these tools reduce reliance on client-side JavaScript by shifting logic to build-time or server-side execution, they still use JavaScript where necessary for interactivity. This approach makes them particularly suitable for performance-critical and content-focused applications. === WebAssembly-based frameworks === The following frameworks utilize WebAssembly or can build single-page applications (SPAs) with WebAssembly as a core technology or support mechanism. These frameworks enable high-performance and interactive client-side development, extending the SPA paradigm across languages and ecosystems. Avalonia is primarily a cross-platform desktop UI framework, but experimental support for WebAssembly allows it to be used for SPA development. It has an XAML-based UI design and native-style application features. Blazor WebAssembly is a .NET-based framework that allows developers to build SPAs using C# and Razor syntax. It runs .NET code in the browser via WebAssembly, enabling a full-stack .NET development experience without relying on JavaScript. Flutter on the Web extends Flutter’s cross-platform development capabilities to web-based SPAs. Using Dart and its Skia graphics engine, Flutter allows developers to create visually rich SPAs that
Quantum natural language processing
Quantum natural language processing (QNLP) is the application of quantum computing to natural language processing (NLP). It computes word embeddings as parameterised quantum circuits that can solve NLP tasks faster than any classical computer. It is inspired by categorical quantum mechanics and the DisCoCat framework, making use of string diagrams to translate from grammatical structure to quantum processes. == Theory == The first quantum algorithm for natural language processing used the DisCoCat framework and Grover's algorithm to show a quadratic quantum speedup for a text classification task. It was later shown that quantum language processing is BQP-Complete, i.e. quantum language models are more expressive than their classical counterpart, unless quantum mechanics can be efficiently simulated by classical computers. These two theoretical results assume fault-tolerant quantum computation and a QRAM, i.e. an efficient way to load classical data on a quantum computer. Thus, they are not applicable to the noisy intermediate-scale quantum (NISQ) computers available today. == Experiments == The algorithm of Zeng and Coecke was adapted to the constraints of NISQ computers and implemented on IBM quantum computers to solve binary classification tasks. Instead of loading classical word vectors onto a quantum memory, the word vectors are computed directly as the parameters of quantum circuits. These parameters are optimised using methods from quantum machine learning to solve data-driven tasks such as question answering, machine translation and even algorithmic music composition.
Cloud Security Alliance
Cloud Security Alliance (CSA) is a not-for-profit organization with the mission to "promote the use of best practices for providing security assurance within cloud computing, artificial intelligence and to provide education on the uses of cloud computing to help secure all other forms of computing." The CSA has over 80,000 individual members worldwide. The CSA gained significant reputability in 2011 when the American Presidential Administration selected the CSA Summit as the venue for announcing the federal government’s cloud computing strategy. == History == The CSA was formed in December 2008 as a coalition by individuals who saw the need to provide objective enterprise user guidance on the adoption and use of cloud computing. Its initial work product, Security Guidance for Critical Areas of Focus in Cloud Computing, was put together in a Wiki-style by dozens of volunteers. In 2014, the Chairman of the Board of the CSA was Dave Cullinane, VP of Global Security and Privacy for Catalina Marketing, St. Petersburg, Florida, and former CISO for eBay. Cullinane has said, "If you have an application exposed to the Internet that will allow people to make money, it will be probed." == Profile == In 2009, the Cloud Security Alliance incorporated in Nevada as a Corporation and achieved US Federal 501(c)6 non-profit status. It is registered as a Foreign Non-Profit Corporation in Washington. == Policy maker support == The CSA works to support a number of global policy makers in their focus on cloud security initiatives including the National Institute of Standards and Technology (NIST), European Commission, Singapore Government, and other data protection authorities. In March 2012, the CSA was selected to partner with three of Europe’s largest research centers (CERN, EMBL and ESA) to launch Helix Nebula – The Science Cloud. == Size == The Cloud Security Alliance employs roughly sixty full-time and contract staff worldwide. It has several thousand active volunteers participating in research, working groups and chapters at any time. == Membership == According to CSA, they are a member-driven organization, chartered with promoting the use of best practices for providing security assurance within Cloud Computing, and providing education on the uses of Cloud Computing to help secure all other forms of computing. === Individuals === Individuals who are interested in cloud computing and have experience to assist in making it more secure receive a complimentary individual membership based on a minimum level of participation. === Chapters === The Cloud Security Alliance has a network of chapters worldwide. Chapters are separate legal entities from the Cloud Security Alliance, but operate within guidelines set down by the Cloud Security Alliance In the United States, Chapters may elect to benefit from the non-profit tax shield that the Cloud Security Alliance has. Chapters are encouraged to hold local meetings and participate in areas of research. Chapter activities are coordinated by the Cloud Security Alliance worldwide. === International scope === There are separate legal entities in Europe and Asia Pacific, called Cloud Security Alliance (Europe), a Scottish company in the United Kingdom, and Cloud Security Alliance Asia Pacific Ltd, in Singapore. Each legal entity is responsible for overseeing all Cloud Security Alliance-related activities in their respective regions. These legal entities operate under an agreement with Cloud Security Alliance that give it oversight power and have separate Boards of Directors. Both are companies Limited By Guarantee. The Managing Directors of each are members of the Executive Team of Cloud Security Alliance. == Areas of research == The Cloud Security Alliance has 25+ active working groups. Key areas of research include cloud standards, certification, education and training, guidance and tools, global reach, and driving innovation. Security Guidance for Critical Areas of Focus in Cloud Computing. Foundational best practices for securing cloud computing. Top Threats to Cloud Computing. Helps organizations make educated risk management decisions regarding their cloud adoption strategies. GRC (Governance, Risk and Compliance) Stack. A toolkit for key stakeholders to instrument and assess clouds against industry established best practices, standards and critical compliance requirements. Cloud Controls Matrix (CCM). Security controls framework for cloud provider and cloud consumers. CloudTrust Protocol. The mechanism by which cloud service consumers ask for and receive information about the elements of transparency as applied to cloud service providers. Consensus Assessments Initiative Research. Tools and processes to perform consistent measurements of cloud providers. Software Defined Perimeter. A proposed security framework that can be deployed to protect application infrastructure from network-based attacks. It will incorporate standards from organizations such as OASIS and NIST and security concepts from organizations like the U.S. DoD into an integrated framework. == Working groups and initiatives == Mobile Working Group Big Data Working Group Security as a Service Working Group Trusted Cloud Initiative CloudAudit CloudCERT CloudSIRT Cloud Metrics Security, Trust and Assurance Registry (STAR) Cloud Data Governance Turbot (business) Blockchain/Distributed Ledger