Sahara Net is an information and communications technology provider (ICT) serving the Saudi market, the company has rapidly grown since 1989 to offer various complementary services such as connectivity, internet, hosting, cloud, optimization, cyber security, and managed services. == History == Sahara Net is a Saudi Joint Stock Company (JSC) and its history goes back to 1989 when Sahara Net established the 1st Saudi Bulletin Board Service (BBS) in the Kingdom. During this period, it operated as a hub for email exchange in the FidoNet network. And in 1994 Sahara Net started offering Internet connectivity and other related services like internet email, web design, web hosting, and Domain name registry services. These services made the first ISP in Saudi Arabia before the official licensing in 1998, when the Saudi Internet market was regulated and Sahara Net received Internet Service Provider (ISP) license and was appointed as the official Local Internet Registry (LIR) in the Kingdom of Saudi Arabia. == Today == The company grew over these years to become one of the main ICTs in the Saudi Arabian market, extending network coverage to all major cities in Saudi Arabia, and offering various connectivity options to business as well as home users. In 2009, the company was partially acquired by Telindus (the ICT investment arm of Belgacom), the famous telecom operator in Belgium and Europe. Then, in 2014, the company was fully acquired by its original founders. Recently, Sahara Net was converted from an LLC to a JSC with over 1200 shareholders by a capital raise (original founders still control 70% of the shares).
Aikuma
Aikuma is an Android app for collecting speech recordings with time-aligned translations. The app includes a text-free interface for consecutive interpretation, designed for users who are not literate. The Aikuma won Grand Prize in the Open Source Software World Challenge (2013). == Name == Aikuma means "meeting place" in Usarufa, a Papuan language where this software was first used in 2012. == History == Aikuma was developed with sponsorship from the National Science Foundation, including a $101,501 (US) project, "to use mobile telephones to collect larger amounts of data on undocumented endangered languages than would never be possible through usual fieldwork." Aikuma and its modified version (Lig-Aikuma) have been used for collecting substantial quantities of audio in remote indigenous villages. A modified version of the app, called Lig-Aikuma, has been developed at the Université Grenoble Alpes (LIG laboratory) and implements new features such as elicitation of speech from text, images and videos. == Similar Software == Lingua Libre is an online collaborative project and tool by the Wikimedia France association, which can be used as a tool for Language Preservation. Lingua Libre enables to record words, phrases, or sentences of any language, oral (audio recording) or signed (video recording). It is a highly efficient method to record endangered languages since up to 1000 words can be recorded per hour. All the content is under Free License, and speakers of minority languages are encouraged to record their own dialects.
Social software engineering
Social software engineering (SSE) is a branch of software engineering that is concerned with the social aspects of software development and the developed software. SSE focuses on the socialness of both software engineering and developed software. On the one hand, the consideration of social factors in software engineering activities, processes and CASE tools is deemed to be useful to improve the quality of both development process and produced software. Examples include the role of situational awareness and multi-cultural factors in collaborative software development. On the other hand, the dynamicity of the social contexts in which software could operate (e.g., in a cloud environment) calls for engineering social adaptability as a runtime iterative activity. Examples include approaches which enable software to gather users' quality feedback and use it to adapt autonomously or semi-autonomously. SSE studies and builds socially-oriented tools to support collaboration and knowledge sharing in software engineering. SSE also investigates the adaptability of software to the dynamic social contexts in which it could operate and the involvement of clients and end-users in shaping software adaptation decisions at runtime. Social context includes norms, culture, roles and responsibilities, stakeholder's goals and interdependencies, end-users perception of the quality and appropriateness of each software behaviour, etc. The participants of the 1st International Workshop on Social Software Engineering and Applications (SoSEA 2008) proposed the following characterization: Community-centered: Software is produced and consumed by and/or for a community rather than focusing on individuals Collaboration/collectiveness: Exploiting the collaborative and collective capacity of human beings Companionship/relationship: Making explicit the various associations among people Human/social activities: Software is designed consciously to support human activities and to address social problems Social inclusion: Software should enable social inclusion enforcing links and trust in communities Thus, SSE can be defined as "the application of processes, methods, and tools to enable community-driven creation, management, deployment, and use of software in online environments". One of the main observations in the field of SSE is that the concepts, principles, and technologies made for social software applications are applicable to software development itself as software engineering is inherently a social activity. SSE is not limited to specific activities of software development. Accordingly, tools have been proposed supporting different parts of SSE, for instance, social system design or social requirements engineering. Consequently vertical market software, such as software development tools, engineering tools, marketing tools or software that helps users in a decision-making process can profit from social components. Such vertical social software differentiates strongly in its user-base from traditional social software such as Yammer.
GNU Binutils
The GNU Binary Utilities, or binutils, is a collection of programming tools maintained by the GNU Project for working with executable code including assembly, linking and many other development operations. The tools are originally from Cygnus Solutions. The tools are typically used along with other GNU tools such as GNU Compiler Collection, and the GNU Debugger. == Tools == The tools include: == elfutils == Ulrich Drepper wrote elfutils, to partially replace GNU Binutils, purely for Linux and with support only for ELF and DWARF. It distributes three libraries with it for programmatic access.
LiveChat
LiveChat is an AI customer service software with chatbot, online chat, help desk software, and web analytics capabilities. LiveChat is used by over 76,000 companies. It was first launched in 2002 and is offered via a SaaS (software as a service) business model by Text. Organizations use LiveChat as a single point of contact to manage customer service and online sales activities with a single program. == Product == LiveChat is proprietary software. LiveChat's website chat widget can be embedded on customers' websites as a small chat box, often displayed in the bottom right corner of the web browser. It can be used to conduct chats, share files and save transcripts. The agent application is used by company employees to respond to questions asked by the customers. This is available through both web-based application, desktop applications, and mobile apps. Web chat sessions can be initiated by the visiting customer, or by the agent, either manually or automatically by the LiveChat system when the visitor meets the predefined criteria (i.e. searched keyword, time on website, encountered error, etc.). LiveChat's system attempts to identify the best prospects visiting a website based on data gathered from past purchasing decisions. Other features include real-time website traffic monitoring, built-in ticketing system and agents' efficiency analytics. LiveChat is available in 48 languages. == Research and reception == Reviewing LiveChat's usefulness for online learning in 2020, psychologist Jaclyn Broadbent said "LiveChat occurs as a real-time conversation, it can be time-consuming for staff and disruptive to other tasks." However, using it has resulted in reduced communication traffic from other channels, such as the discussion boards or email. As a teacher, the best time to be available on LiveChat is when you are doing other administrative jobs." Since 2014 LiveChat has been publishing Customer Service Report - an annual study of customer satisfaction and analysis of online business communication trends. It includes research of thousands of companies and millions of customer service email and live support interactions.
Perusall
Perusall is a social web annotation tool intended for use by students at schools and universities. It allows users to annotate the margins of a text in a virtual group setting that is similar to social media—with upvoting, emojis, chat functionality, and notification. It also includes automatic AI grading. == History == Perusall began as a research project at Harvard University. It later became an educational product for students and teachers. As of 2024, Perusall states more than 5 million students have used the tool at over 5,000 educational institutions in 112 countries." == Functionality == Perusall integrates with learning management systems such as Moodle, Canvas and Blackboard to aid with collaborative annotation. The tool supports annotation of a range of media including text, images, equations, videos, PDFs and snapshots of webpages.
Plumbr
Plumbr was an Estonian software product company founded in late 2011 that developed performance monitoring software. The Plumbr product was built on top of a proprietary algorithm that automatically detected the root causes of performance issues by interpreting application performance data. In October 2020, Plumbr was acquired by Splunk. == Products == Plumbr monitored customers' JVM applications for memory leaks, garbage collection pauses and locked threads. Plumbr problem detection algorithms were based on analysis of performance data of thousands of applications. Plumbr consisted of an agent and a portal. Plumbr Agent was attached to application runtime and sent memory usage and garbage collection information to Plumbr Portal. On Plumbr Portal one could see information such as heap and permgen memory usage, garbage collection pauses' and lock contention duration. Clients that were not able to send data to third parties could order a self-hosted portal and have a full solution in-house. In case of performance incidents Plumbr provided its users with information on problem severity and problem's root cause location in source code or runtime configuration, and listed the steps needed to take to remediate the problem. Clients included NASA, NATO, Dell, HBO, Experian, EMC Corporation.