AI Chatbot Generator

AI Chatbot Generator — independent reviews, comparisons, pricing and step-by-step guides on Aizhi.

  • Weak supervision

    Weak supervision

    Weak supervision (also known as semi-supervised learning) is a paradigm in machine learning, the relevance and notability of which increased with the advent of large language models due to the large amount of data required to train them. It is characterized by using a combination of a small amount of human-labeled data (exclusively used in more expensive and time-consuming supervised learning paradigm), followed by a large amount of unlabeled data (used exclusively in unsupervised learning paradigm). In other words, the desired output values are provided only for a subset of the training data. The remaining data is unlabeled or imprecisely labeled. Intuitively, it can be seen as an exam and labeled data as sample problems that the teacher solves for the class as an aid in solving another set of problems. In the transductive setting, these unsolved problems act as exam questions. In the inductive setting, they become practice problems of the sort that will make up the exam. == Problem == The acquisition of labeled data for a learning problem often requires a skilled human agent (e.g. to transcribe an audio segment) or a physical experiment (e.g. determining the 3D structure of a protein or determining whether there is oil at a particular location). The cost associated with the labeling process thus may render large, fully labeled training sets infeasible, whereas acquisition of unlabeled data is relatively inexpensive. In such situations, semi-supervised learning can be of great practical value. Semi-supervised learning is also of theoretical interest in machine learning and as a model for human learning. == Technique == More formally, semi-supervised learning assumes a set of l {\displaystyle l} independently identically distributed examples x 1 , … , x l ∈ X {\displaystyle x_{1},\dots ,x_{l}\in X} with corresponding labels y 1 , … , y l ∈ Y {\displaystyle y_{1},\dots ,y_{l}\in Y} and u {\displaystyle u} unlabeled examples x l + 1 , … , x l + u ∈ X {\displaystyle x_{l+1},\dots ,x_{l+u}\in X} are processed. Semi-supervised learning combines this information to surpass the classification performance that can be obtained either by discarding the unlabeled data and doing supervised learning or by discarding the labels and doing unsupervised learning. Semi-supervised learning may refer to either transductive learning or inductive learning. The goal of transductive learning is to infer the correct labels for the given unlabeled data x l + 1 , … , x l + u {\displaystyle x_{l+1},\dots ,x_{l+u}} only. The goal of inductive learning is to infer the correct mapping from X {\displaystyle X} to Y {\displaystyle Y} . It is unnecessary (and, according to Vapnik's principle, imprudent) to perform transductive learning by way of inferring a classification rule over the entire input space; however, in practice, algorithms formally designed for transduction or induction are often used interchangeably. == Assumptions == In order to make any use of unlabeled data, some relationship to the underlying distribution of data must exist. Semi-supervised learning algorithms make use of at least one of the following assumptions: === Continuity / smoothness assumption === Points that are close to each other are more likely to share a label. This is also generally assumed in supervised learning and yields a preference for geometrically simple decision boundaries. In the case of semi-supervised learning, the smoothness assumption additionally yields a preference for decision boundaries in low-density regions, so few points are close to each other but in different classes. === Cluster assumption === The data tend to form discrete clusters, and points in the same cluster are more likely to share a label (although data that shares a label may spread across multiple clusters). This is a special case of the smoothness assumption and gives rise to feature learning with clustering algorithms. === Manifold assumption === The data lie approximately on a manifold of much lower dimension than the input space. In this case learning the manifold using both the labeled and unlabeled data can avoid the curse of dimensionality. Then learning can proceed using distances and densities defined on the manifold. The manifold assumption is practical when high-dimensional data are generated by some process that may be hard to model directly, but which has only a few degrees of freedom. For instance, human voice is controlled by a few vocal folds, and images of various facial expressions are controlled by a few muscles. In these cases, it is better to consider distances and smoothness in the natural space of the generating problem, rather than in the space of all possible acoustic waves or images, respectively. == History == The heuristic approach of self-training (also known as self-learning or self-labeling) is historically the oldest approach to semi-supervised learning, with examples of applications starting in the 1960s. The transductive learning framework was formally introduced by Vladimir Vapnik in the 1970s. Interest in inductive learning using generative models also began in the 1970s. A probably approximately correct learning bound for semi-supervised learning of a Gaussian mixture was demonstrated by Ratsaby and Venkatesh in 1995. == Methods == === Generative models === Generative approaches to statistical learning first seek to estimate p ( x | y ) {\displaystyle p(x|y)} , the distribution of data points belonging to each class. The probability p ( y | x ) {\displaystyle p(y|x)} that a given point x {\displaystyle x} has label y {\displaystyle y} is then proportional to p ( x | y ) p ( y ) {\displaystyle p(x|y)p(y)} by Bayes' rule. Semi-supervised learning with generative models can be viewed either as an extension of supervised learning (classification plus information about p ( x ) {\displaystyle p(x)} ) or as an extension of unsupervised learning (clustering plus some labels). Generative models assume that the distributions take some particular form p ( x | y , θ ) {\displaystyle p(x|y,\theta )} parameterized by the vector θ {\displaystyle \theta } . If these assumptions are incorrect, the unlabeled data may actually decrease the accuracy of the solution relative to what would have been obtained from labeled data alone. However, if the assumptions are correct, then the unlabeled data necessarily improves performance. The unlabeled data are distributed according to a mixture of individual-class distributions. In order to learn the mixture distribution from the unlabeled data, it must be identifiable, that is, different parameters must yield different summed distributions. Gaussian mixture distributions are identifiable and commonly used for generative models. The parameterized joint distribution can be written as p ( x , y | θ ) = p ( y | θ ) p ( x | y , θ ) {\displaystyle p(x,y|\theta )=p(y|\theta )p(x|y,\theta )} by using the chain rule. Each parameter vector θ {\displaystyle \theta } is associated with a decision function f θ ( x ) = argmax y p ( y | x , θ ) {\displaystyle f_{\theta }(x)={\underset {y}{\operatorname {argmax} }}\ p(y|x,\theta )} . The parameter is then chosen based on fit to both the labeled and unlabeled data, weighted by λ {\displaystyle \lambda } : argmax Θ ( log ⁡ p ( { x i , y i } i = 1 l | θ ) + λ log ⁡ p ( { x i } i = l + 1 l + u | θ ) ) {\displaystyle {\underset {\Theta }{\operatorname {argmax} }}\left(\log p(\{x_{i},y_{i}\}_{i=1}^{l}|\theta )+\lambda \log p(\{x_{i}\}_{i=l+1}^{l+u}|\theta )\right)} === Low-density separation === Another major class of methods attempts to place boundaries in regions with few data points (labeled or unlabeled). One of the most commonly used algorithms is the transductive support vector machine, or TSVM (which, despite its name, may be used for inductive learning as well). Whereas support vector machines for supervised learning seek a decision boundary with maximal margin over the labeled data, the goal of TSVM is a labeling of the unlabeled data such that the decision boundary has maximal margin over all of the data. In addition to the standard hinge loss ( 1 − y f ( x ) ) + {\displaystyle (1-yf(x))_{+}} for labeled data, a loss function ( 1 − | f ( x ) | ) + {\displaystyle (1-|f(x)|)_{+}} is introduced over the unlabeled data by letting y = sign ⁡ f ( x ) {\displaystyle y=\operatorname {sign} {f(x)}} . TSVM then selects f ∗ ( x ) = h ∗ ( x ) + b {\displaystyle f^{}(x)=h^{}(x)+b} from a reproducing kernel Hilbert space H {\displaystyle {\mathcal {H}}} by minimizing the regularized empirical risk: f ∗ = argmin f ( ∑ i = 1 l ( 1 − y i f ( x i ) ) + + λ 1 ‖ h ‖ H 2 + λ 2 ∑ i = l + 1 l + u ( 1 − | f ( x i ) | ) + ) {\displaystyle f^{}={\underset {f}{\operatorname {argmin} }}\left(\displaystyle \sum _{i=1}^{l}(1-y_{i}f(x_{i}))_{+}+\lambda _{1}\|h\|_{\mathcal {H}}^{2}+\lambda _{2}\sum _{i=l+1}^{l+u}(1-|f(x_{i})|)_{+}\right)} An exact solution is intractable due to the non-convex term ( 1 − | f ( x ) | ) + {\displayst

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  • Free boundary condition

    Free boundary condition

    In image processing, the free boundary condition is the convention used when applying a convolution kernel to a digital image in which pixel locations that lie outside the image boundaries are interpreted as having a value of zero.[1] The question of what value to assign out-of-bounds pixels may arise, for instance, when applying a 3×3 kernel to the corner pixel in an image.

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  • Clara.io

    Clara.io

    Clara.io is web-based freemium 3D computer graphics software developed by Exocortex, a Canadian software company. The free or "Basic" component of their freemium offering, however, places severe restrictions, such as on saving models and importing texture maps, which are undisclosed in the company's own descriptions of their plans.vf TMN == History == Clara.io was announced in July 2013, and first presented as part of the official SIGGRAPH 2013 program later that month. By November 2013, when the open beta period started, Clara.io had 14,000 registered users. Clara.io claimed to have 26,000 registered users in January 2014, which grew to 85,000 by December 2014. Clara.io was permanently shut down on December 31, 2022, but the site is currently still partially functional to logged-in users. == Features == Polygonal modeling Constructive solid geometry Key frame animation Skeletal animation Hierarchical scene graph Texture mapping Photorealistic rendering (streaming cloud rendering using V-Ray Cloud) Scene publishing via HTML iframe embedding FBX, Collada, OBJ, STL and Three.js import/export Collaborative real-time editing Revision control (versioning & history) Scripting, Plugins & REST APIs 3D model library Unlisted and Private scenes (paid subscriptions only). == Technology == Clara.io is developed using HTML5, JavaScript, WebGL and Three.js. Clara.io does not rely on any browser plugins and thus runs on any platform that has a modern standards compliant browser. == Screenshots ==

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  • Software engineering professionalism

    Software engineering professionalism

    Software engineering professionalism is a movement to make software engineering a profession, with aspects such as degree and certification programs, professional associations, professional ethics, and government licensing. The field is a licensed discipline in Texas in the United States (Texas Board of Professional Engineers, since 2013), Engineers Australia(Course Accreditation since 2001, not Licensing), and many provinces in Canada. == History == In 1993 the IEEE and ACM began a joint effort called JCESEP, which evolved into SWECC in 1998 to explore making software engineering into a profession. The ACM pulled out of SWECC in May 1999, objecting to its support for the Texas professionalization efforts, of having state licenses for software engineers. ACM determined that the state of knowledge and practice in software engineering was too immature to warrant licensing, and that licensing would give false assurances of competence even if the body of knowledge were mature. The IEEE continued to support making software engineering a branch of traditional engineering. In Canada the Canadian Information Processing Society established the Information Systems Professional certification process. Also, by the late 1990s (1999 in British Columbia) the discipline of software engineering as a professional engineering discipline was officially created. This has caused some disputes between the provincial engineering associations and companies who call their developers software engineers, even though these developers have not been licensed by any engineering association. In 1999, the Panel of Software Engineering was formed as part of the settlement between Engineering Canada and the Memorial University of Newfoundland over the school's use of the term "software engineering" in the name of a computer science program. Concerns were raised over the inappropriate use of the name "software engineering" to describe non-engineering programs could lead to student and public confusion, and ultimately threaten public safety. The Panel issued recommendations to create a Software Engineering Accreditation Board, but the task force created to carry out the recommendations was unable to get the various stakeholders to agree to concrete proposals, resulting in separate accreditation boards. == Ethics == Software engineering ethics is a large field. In some ways it began as an unrealistic attempt to define bugs as unethical. More recently it has been defined as the application of both computer science and engineering philosophy, principles, and practices to the design and development of software systems. Due to this engineering focus and the increased use of software in mission critical and human critical systems, where failure can result in large losses of capital but more importantly lives such as the Therac-25 system, many ethical codes have been developed by a number of societies, associations and organizations. These entities, such as the ACM, IEEE, EGBC and Institute for Certification of Computing Professionals (ICCP) have formal codes of ethics. Adherence to the code of ethics is required as a condition of membership or certification. According to the ICCP, violation of the code can result in revocation of the certificate. Also, all engineering societies require conformance to their ethical codes; violation of the code results in the revocation of the license to practice engineering in the society's jurisdiction. These codes of ethics usually have much in common. They typically relate the need to act consistently with the client's interest, employer's interest, and most importantly the public's interest. They also outline the need to act with professionalism and to promote an ethical approach to the profession. A Software Engineering Code of Ethics has been approved by the ACM and the IEEE-CS as the standard for teaching and practicing software engineering. === Examples of codes of conduct === The following are examples of codes of conduct for Professional Engineers. These 2 have been chosen because both jurisdictions have a designation for Professional Software Engineers. Engineers and Geoscientists of British Columbia (EGBC): All members in the association's code of Ethics must ensure that the government, the public can rely on BC's professional engineers and Geoscientists to act at all times with fairness, courtesy and good faith to their employers, employee and customers, and to uphold the truth, honesty and trustworthiness, and to safe guard human life and the environment. This is just one of the many ways in which BC's Professional Engineers and Professional Geoscientists maintain their competitive edge in today's global marketplace. Association of Professional Engineers and Geoscientists of Alberta (APEGA): Different with British Columbia, the Alberta Government granted self governance to engineers, Geoscientists and geophysicists. All members in the APEGA have to accept legal and ethical responsibility for the work and to hold the interest of the public and society. The APEGA is a standards guideline of professional practice to uphold the protection of public interest for engineering, Geoscientists and geophysics in Alberta. === Opinions on ethics === Bill Joy argued that "better software" can only enable its privileged end users, make reality more power-pointy as opposed to more humane, and ultimately run away with itself so that "the future doesn't need us." He openly questioned the goals of software engineering in this respect, asking why it isn't trying to be more ethical rather than more efficient. In his book Code and Other Laws of Cyberspace, Lawrence Lessig argues that computer code can regulate conduct in much the same way as the legal code. Lessig and Joy urge people to think about the consequences of the software being developed, not only in a functional way, but also in how it affects the public and society as a whole. Overall, due to the youth of software engineering, many of the ethical codes and values have been borrowed from other fields, such as mechanical and civil engineering. However, there are many ethical questions that even these, much older, disciplines have not encountered. Questions about the ethical impact of internet applications, which have a global reach, have never been encountered until recently and other ethical questions are still to be encountered. This means the ethical codes for software engineering are a work in progress, that will change and update as more questions arise. == Independent licensing and certification exams == Since 2002, the IEEE Computer Society offered the Certified Software Development Professional (CSDP) certification exam (in 2015 this was replaced by several similar certifications). A group of experts from industry and academia developed the exam and maintained it. Donald Bagert, and at a later period Stephen Tockey headed the certification committee. Contents of the exam centered around the SWEBOK (Software Engineering Body of Knowledge) guide, with an additional emphasis on Professional Practices and Software Engineering Economics knowledge areas (KAs). The motivation was to produce a structure at an international level for software engineering's knowledge areas. == Criticism of licensing == Professional licensing has been criticized for many reasons. The field of software engineering is too immature Licensing would give false assurances of competence even if the body of knowledge were mature Software engineers would have to study years of calculus, physics, and chemistry to pass the exams, which is irrelevant to most software practitioners. Many (most?) computer science majors don't earn degrees in engineering schools, so they are probably unqualified to pass engineering exams. == Licensing by country == === United States === The Bureau of Labor Statistics (BLS) classifies computer software engineers as a subcategory of "computer specialists", along with occupations such as computer scientist, Programmer, Database administrator and Network administrator. The BLS classifies all other engineering disciplines, including computer hardware engineers, as engineers. Many states prohibit unlicensed persons from calling themselves an Engineer, or from indicating branches or specialties not covered licensing acts. In many states, the title Engineer is reserved for individuals with a Professional Engineering license indicating that they have shown minimum level of competency through accredited engineering education, qualified engineering experience, and engineering board's examinations. In April 2013 the National Council of Examiners for Engineering and Surveying (NCEES) began offering a Professional Engineer (PE) exam for Software Engineering. The exam was developed in association with the IEEE Computer Society. NCEES ended the exam in April 2019 due to lack of participation. The American National Society of Professional Engineers provides a model law and lobbies legislatures to adopt occ

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  • Zhura

    Zhura

    Zhura ( ZUR-ə) is a free, web-based screenwriting software application for writing and formatting screenplays to the film industry standard, as well as other formats. Zhura allows users to collaborate on scripts in public or private groups and uses Creative Commons Licensing for all work in the public workspace. On March 29, 2010, Zhura announced its merger with Scripped. Scripped's CEO, Sunil Rajaraman, remains the company's Chief Executive Officer (CEO) as of 2022. The Zhura CEO was Eric MacDonald, a former Cascade Communications engineer. Scripped later closed on April 1, 2015 after a catastrophic, irrecoverable data loss. == Script editor == Screenplay Template – The script editor provides a built-in screenplay template which formats the document to a standard for scripts as recommended by the AMPAS. The screenplay document is composed of seven elements: scene, action, character, dialogue, parenthetical, transition, and shot (see image). Each element has a specific style to which the script editor conforms as you type.Script Formats – Other major script formats for stage play, sitcom, audio drama and comic book are also supported as well as the ability to switch between them.Auto-Complete – Characters, scene headings and custom transitions are “remembered” as they are written and “recalled” with tab-completion when a writer starts a new character, scene heading or transition, respectively.Multiple Editors – With a collaborative editing model comparable to Google Docs, two or more users can edit the same script simultaneously, regardless of having a different operating system or web browser. Import/Export – A screenplay written in another program can be imported into the script editor and automatically conformed to the screenplay template. The closer the original script has adhered to the standard format, the better it will appear when imported. Supported import/export formats include Text (.txt) Word (.doc) Rich Text (.rtf) and OpenDocument (.odt). Scripts can also be exported as a PDF file with additional options.Tracking Changes – Similar to the “tracking” feature in Microsoft Word, a user can review all changes made to a script in the revision history as well as highlight the contributions of each writer. Offline Mode – The Google Gears-based offline functionality is in the process of being updated and is not available for new subscribers, according to the company founders. == Community == Scripped supports typical social networking features such as discussion boards, comments, user profiles, public and private writing groups, internal web mail and instant messaging within the script editor. There is also the option to share scripts with others outside of Scripped by making scripts externally viewable. Scripped is made up entirely of user-generated scripts that other users can share, critique and edit, offering creative support to a community of writers. == Licensing of user-created work == There are three types of work-spaces on Scripped (personal, group and public) with unique copyright and licensing management for the work created in each area. Any work a user originates may be moved from the personal area to a public or group area at any time. Once another user edits a script, however, it cannot be moved into the originator’s personal area. Personal Workspace – Any script created or video uploaded in the user’s personal workspace remains copyrighted to that user. Until the user moves that script or video from their personal area into a group or public area, no other user shares a copyright or license to that work. Private Group Workspace – The copyright to any script created or video uploaded in a private group workspace is allocated by the individual members of the group, however they see fit. Public Workspace – Any script created or video uploaded in the public workspace is assigned a Creative Commons license by the originator of that work. The originator of a script may select one of four Creative Commons licenses before introducing that script to the public. The selection of the license is determined by what the author wants to allow others to do with the work. Below is a list of Creative Commons licenses available for all scripts and videos in the public workspace. Share Alike (BY-SA) This license lets others remix, tweak, and build upon your work even for commercial reasons, as long as they credit the original user and license their new creations under the identical terms. This license is often compared to open source software licenses. All new works based on the original user's will carry the same license, so any derivatives will also allow commercial use. No Derivatives (BY-ND) This license allows for redistribution, commercial and non-commercial, as long as it is passed along unchanged and in whole, with credit to the original user. Non-Commercial, No Derivatives (BY-NC-ND) This license is the most restrictive of the four licenses, allowing redistribution. This license is often called the "free advertising" license because it allows others to download the original user work and share them with others as long as they mention the original user and link back to them, but they can't change them in any way or use them commercially. Non-Commercial, Share Alike (BY-NC-SA) This license lets others remix, tweak, and build upon the original user's work non-commercially, as long as they credit the original user and license their new creations under the identical terms. Others can download and redistribute the original user's work just like the BY-NC-ND license, but they can also translate, make remixes, and produce new stories based on the original user's work. All new work based on the original user's work will carry the same license, so any derivatives will also be non-commercial in nature. == Events == In April 2008, Zhura partnered with Improv Asylum, a comedy troupe in Boston, Massachusetts to produce a live sketch comedy show called "You Wrote It, Live" entirely written by the public on Zhura. Another show was produced in June.

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  • Scikit-learn

    Scikit-learn

    scikit-learn (formerly scikits.learn and also known as sklearn) is a free and open-source machine learning library for the Python programming language. It features various classification, regression and clustering algorithms including support-vector machines, random forests, gradient boosting, k-means and DBSCAN, and is designed to interoperate with the Python numerical and scientific libraries NumPy and SciPy. Scikit-learn is a NumFOCUS fiscally sponsored project. == Overview == The scikit-learn project started as scikits.learn, a Google Summer of Code project by French data scientist David Cournapeau. The name of the project derives from its role as a "scientific toolkit for machine learning", originally developed and distributed as a third-party extension to SciPy. The original codebase was later rewritten by other developers. In 2010, contributors Fabian Pedregosa, Gaël Varoquaux, Alexandre Gramfort and Vincent Michel, from the French Institute for Research in Computer Science and Automation in Saclay, France, took leadership of the project and released the first public version of the library on February 1, 2010. In November 2012, scikit-learn as well as scikit-image were described as two of the "well-maintained and popular" scikits libraries. In 2019, it was noted that scikit-learn is one of the most popular machine learning libraries on GitHub. At that time, the project had over 1,400 contributors and the documentation received 42 million visits in 2018. According to a 2022 Kaggle survey of nearly 24,000 respondents from 173 countries, scikit-learn was identified as the most widely used machine learning framework. == Features == Large catalogue of well-established machine learning algorithms and data pre-processing methods (i.e. feature engineering) Utility methods for common data-science tasks, such as splitting data into train and test sets, cross-validation and grid search Consistent way of running machine learning models (estimator.fit() and estimator.predict()), which libraries can implement Declarative way of structuring a data science process (the Pipeline), including data pre-processing and model fitting == Examples == Fitting a random forest classifier: == Implementation == scikit-learn is largely written in Python, and uses NumPy extensively for high-performance linear algebra and array operations. Furthermore, some core algorithms are written in Cython to improve performance. Support vector machines are implemented by a Cython wrapper around LIBSVM; logistic regression and linear support vector machines by a similar wrapper around LIBLINEAR. In such cases, extending these methods with Python may not be possible. scikit-learn integrates well with many other Python libraries, such as Matplotlib and plotly for plotting, NumPy for array vectorization, Pandas dataframes, SciPy, and many more. == History == scikit-learn was initially developed by David Cournapeau as a Google Summer of Code project in 2007. Later that year, Matthieu Brucher joined the project and started to use it as a part of his thesis work. In 2010, INRIA, the French Institute for Research in Computer Science and Automation, got involved and the first public release (v0.1 beta) was published in late January 2010. The project released its first stable version, 1.0.0, on September 24, 2021. The release was the result of over 2,100 merged pull requests, approximately 800 of which were dedicated to improving documentation. Development continues to focus on bug fixes, efficiency and feature expansion. The latest version, 1.8, was released on December 10, 2025. This update introduced native Array API support, enabling the library to perform GPU computations by directly using PyTorch and CuPy arrays. This version also included bug fixes, improvements and new features, such as efficiency improvements to the fit time of linear models. == Applications == Scikit-learn is widely used across industries for a variety of machine learning tasks such as classification, regression, clustering, and model selection. The following are real-world applications of the library: === Finance and Insurance === AXA uses scikit-learn to speed up the compensation process for car accidents and to detect insurance fraud. Zopa, a peer-to-peer lending platform, employs scikit-learn for credit risk modelling, fraud detection, marketing segmentation, and loan pricing. BNP Paribas Cardif uses scikit-learn to improve the dispatching of incoming mail and manage internal model risk governance through pipelines that reduce operational and overfitting risks. J.P. Morgan reports broad usage of scikit-learn across the bank for classification tasks and predictive analytics in financial decision-making. === Retail and E-Commerce === Booking.com uses scikit-learn for hotel and destination recommendation systems, fraudulent reservation detection, and workforce scheduling for customer support agents. HowAboutWe uses it to predict user engagement and preferences on a dating platform. Lovely leverages the library to understand user behaviour and detect fraudulent activity on its platform. Data Publica uses it for customer segmentation based on the success of past partnerships. Otto Group integrates scikit-learn throughout its data science stack, particularly in logistics optimization and product recommendations. === Media, Marketing, and Social Platforms === Spotify applies scikit-learn in its recommendation systems. Betaworks uses the library for both recommendation systems (e.g., for Digg) and dynamic subspace clustering applied to weather forecasting data. PeerIndex used scikit-learn for missing data imputation, tweet classification, and community clustering in social media analytics. Bestofmedia Group employs it for spam detection and ad click prediction. Machinalis utilizes scikit-learn for click-through rate prediction and relational information extraction for content classification and advertising optimization. Change.org applies scikit-learn for targeted email outreach based on user behaviour. === Technology === AWeber uses scikit-learn to extract features from emails and build pipelines for managing large-scale email campaigns. Solido applies it to semiconductor design tasks such as rare-event estimation and worst-case verification using statistical learning. Evernote, Dataiku, and other tech companies employ scikit-learn in prototyping and production workflows due to its consistent API and integration with the Python ecosystem. === Academia === Télécom ParisTech integrates scikit-learn in hands-on coursework and assignments as part of its machine learning curriculum. == Awards == 2019 Inria-French Academy of Sciences-Dassault Systèmes Innovation Prize: Awarded in recognition of scikit-learn's impact as a major free software breakthrough in machine learning and its role in the digital transformation of science and industry. 2022 Open Science Award for Open Source Research Software: Awarded by the French Ministry of Higher Education and Research as part of the second National Plan for Open Science. The project was recognized in the "Community" category for its technical quality, its large international contributor network, and the quality of its documentation.

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  • Application framework

    Application framework

    In computer programming, an application framework consists of a software framework used by software developers to implement the standard structure of application software. Application frameworks became popular with the rise of graphical user interfaces (GUIs), since these tended to promote a standard structure for applications. Programmers find it much simpler to create automatic GUI creation tools when using a standard framework, since this defines the underlying code structure of the application in advance. Developers usually use object-oriented programming (OOP) techniques to implement frameworks such that the unique parts of an application can simply inherit from classes extant in the framework. == Examples == Apple Computer developed one of the first commercial application frameworks, MacApp (first release 1985), for the Macintosh. Originally written in an extended (object-oriented) version of Pascal termed Object Pascal, it was later rewritten in C++. Another notable framework for the Mac is Metrowerks' PowerPlant, based on Carbon. Cocoa for macOS offers a different approach to an application framework, based on the OpenStep framework developed at NeXT. Since the 2010s, many apps have been created with the frameworks based on Google's Chromium project. The two prominent ones are Electron and the Chromium Embedded Framework. Free and open-source software frameworks exist as part of the Mozilla, LibreOffice, GNOME, KDE, NetBeans, and Eclipse projects. Microsoft markets a framework for developing Windows applications in C++ called the Microsoft Foundation Class Library, and a similar framework for developing applications with Visual Basic or C#, named .NET Framework. Several frameworks can build cross-platform applications for Linux, Macintosh, and Windows from common source code, such as Qt, wxWidgets, Juce, Fox toolkit, or Eclipse Rich Client Platform (RCP). Oracle Application Development Framework (Oracle ADF) aids in producing Java-oriented systems. Silicon Laboratories offers an embedded application framework for developing wireless applications on its series of wireless chips.

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  • Mojito (framework)

    Mojito (framework)

    Mojito is an environment agnostic, Model-View-Controller (MVC) web application framework. It was designed by Yahoo. == Features == Mojito supports agile development of web applications. Mojito has built-in support for unit testing, Internationalization, syntax and coding convention checks. Both server and client components are written in JavaScript. Mojito allows developers designing web applications to leverage the utilities of both configuration and MVC framework. Mojito is capable of running on both JavaScript-enabled web browsers and servers using Node.js because they both utilize JavaScript. Mojito applications mainly consist of two components: JSON Configuration files: these define relationships between code components, assets, routing paths, and framework defaults and are available at the application and mojit level. Directories: these reflect MVC architecture and are used to separate resources such as assets, libraries, middleware, etc. == Architecture == In Mojito, both server and "client" side scripting is done in JavaScript, allowing it to run on both client and server thereby breaking the "front-end back-end barrier." It has both client and server runtimes. === Server runtime === This block houses operations needed by server side components. Services include: Routing rules, HTTP Server, config loader and disk-based loader. === Client runtime === This block houses operations called upon while running client sides components. Services include local storage/cache access and JSON based /URL based loader === Core === Core function can be accessed on client or server. Services include Registry, Dispatcher, Front controller, Resource store. === Container === mojit object comes into the picture. This container also include the services used by mojits. API and Mojito services are the blocks which caters to services needed for execution of mojits. === API (Action Context) === Mojito services are a customizable service block. It offers mojits a range of services which might be needed by mojit to carry out certain actions. These services can be availed at both client and server side. Reusable services can be created and aggregated to the core here. == Mojits == Mojits are the modules of a Mojito application. An application consists of one or more mojits. A mojit encompasses a Model, Views and a Controller defined by JSON configuration files. It includes a View factory where views are created according to the model and a View cache that holds frequently requested views to aid performance. === Application Architecture === A Mojito application is a set of mojits facilitated by configurable JSON files which define the code for model, view and controller. This MVC structure works with API block and Mojito services, and can be deployed at both client and server side. While the application is deployed at client side, it can call server-side modules using binders. Binders are mojit codes that let mojits request services from each other. Mojit Proxy acts as an intermediary between binders and mojit's API (application context) block and other mojits. Controllers are command-issuing units of mojits. Models mirror the core logic and hold data. Applications can have multiple models. They can be centrally accessed from controllers. View files are created in accordance with controllers and models, and are marked-up before they are sent to users as output. === Application Directory Structure === Directory structure of a Mojito application with one mojit: [mojito_app]/ |-- application.json |-- assets/ | `-- favicon.icon |-- yui_modules/ | `-- .{affinity}.js |-- index.js |-- mojits/ | `-- [mojit_name | |-- assets/ | |-- yui_modules/ | | `-- .{affinity}.js | |-- binders/ | | `-- {view_name}.js | |-- controller.{affinity}.js | |-- defaults.json | |-- definition.json | |-- lang/ | | `-- {mojit_name}_{lang}.js | |-- models/ | | `-- {model_name}.{affinity}.js | |-- tests/ | | |-- yui_modules/ | | | `-- {module_name}.{affinity}-tests.js | | |-- controller.{affinity}-tests.js | | `-- models/ | | `-- {model_name}.{affinity}-tests.js | `-- views/ | |-- {view_name}.{view_engine}.html | `-- {view_name}.{device}.{view_engine}.html |-- package.json |-- routes.json (deprecated) |-- server.js == Model, View and Controller == The Model hosts data, which is accessed by the Controller and presented to the View. Controller also handles any client requests for data, in which case controller fetches data from the model and passes the data to the client. All three components are clustered in the mojit. Mojits are physically illustrated by directory structures and an application can have multiple mojits. Every mojit can have one controller, one or more views and zero or more models. === Model === The model it represents the application data and is independent of view or controller. Model contains code to manipulate the data. They are found in the models directory of each mojit. Functions include: Storing information for access by controller. Validation and error handling. Metadata required by the view === Controller === The controller acts like a connecting agent between model and view. It supplies input to Model and after fetching data from model, passes it to View. Functions include Redirection Monitors authentication Web safety Encoding === View === The view acts as a presentation filter by highlighting some model attributes and suppressing others. A view can be understood as a visual permutation of the model. The view renders data received from controller and displays it to the end user.

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  • ZeroPC

    ZeroPC

    ZeroPC was a commercial webtop developed by ZeroDesktop, Inc. located in San Mateo, California. ZeroPC has been called a personal cloud OS. It mimicked the look, feel and functionality of the desktop environment of a real operating system. The software was launched in September 2011 through Disrupt SF 2011 event and recently selected to the finalist of SXSW 2012 in Innovative Web Technology category. ZeroPC is web-based and required a Java applet to operate bundled productivity tool Thinkfree. The web applications found on ZeroPC are built on Java in the back end. Features included drag-and-drop functionality, cloud dashboard and personal cloud storage meta services. ZeroPC belonged to a category of services that intended to turn the Web into a full-fledged platform by using Web services as a foundation along with presentation technologies that replicated the experience of desktop applications for users. ZeroPC aggregates content so users can easily access, transfer and share whatever content they want, using a web browser from any device. Its meta-cloud layer supports Dropbox, Box, SugarSync, OneDrive, 4Shared, Google Drive, Evernote, Picasa, Flickr, Instagram, Facebook, Twitter, and Photobucket. ZeroPC Cloud OS platform also provides extensive APIs for iOS and Android App developers. Some of the features found on ZeroPC are: File sharing, Webmail, Cloud Content Navigator, Instant messenger, Sticky Note, Audio/Video Player and Office productivity applications. ZeroPC 2.0 platform ran on AWS for free and paid users. Its platform is licensable to Telco and ISV for commercial purpose. Their clients are SFR, SK Telecom, Hancom and others. As of June 1, 2017, ZeroPC's servers were switched off completely, and ZeroPC is no longer in service since its parent company, NComputing, had launched Virtual Desktop Service in the cloud (AWS) to public. == Browser and Platform Compatibility == The ZeroPC web desktop was compatible with Mac OS X and Microsoft Windows platforms. It is certified to operate on Safari 6.0, Firefox 15.0.1, Google Chrome 22.0.1229.79 m and Internet Explorer 8 and 9. The ZeroPC front end user interface executes entirely within a web browser (see above) and uses HTML, some features of HTML5, JavaScript, AJAX and an optional Java plug-in. == Security == All communication between the ZeroPC front end user interface and the ZeroPC back end servers is encrypted using SSL (HTTPS) protocol. Furthermore, any content stored in the ZeroPC server-side repository is also encrypted using 256-bit Advanced Encryption Standard (AES-256) by Amazon S3 on AWS. ZeroPC users could connect their ZeroPC profile to other storage services such as Dropbox and Box. This connection allows the ZeroPC user to fully manage their content stored in these other storage services. To establish the connection ZeroPC rigorously adhered to the Oauth implementation provided by the target storage service. Upon completion of the Oauth process, ZeroPC stores the relevant access token in the user's profile. This token, along with all other sensitive password related data was encrypted using AES 256-bit key size. == Implementations == As noted above, the ZeroPC platform was hosted on Amazon Web Services infrastructure and is available to the general consumer. A user was allowed to sign up by selecting one of three account plans including a no-cost option. The ZeroPC could also be white-labeled for organizations wishing to provide this functionality to their own users. The white-label options include managed hosting on Amazon Web Services infrastructure and also installation within the organization's IT infrastructure. == User Access Points == The ZeroPC infrastructure provided user access to content and features in several different ways. As described in this article the user can access their information by signing into the ZeroPC web desktop. Additionally, ZeroPC offers native applications designed to run on popular mobile devices including smartphones and tablets. == Leadership == ZeroPC was founded by Chief Executive Officer, Young Song, an entrepreneur who previously founded NComputing, a $60 million venture-backed company. He also co-founded eMachines, Inc., a low-cost computer brand (later acquired by Gateway).

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  • Traceability

    Traceability

    Traceability is the capability to trace something. In some cases, it is interpreted as the ability to verify the history, location, or application of an item by means of documented recorded identification. Other common definitions include the capability (and implementation) of keeping track of a given set or type of information to a given degree, or the ability to chronologically interrelate uniquely identifiable entities in a way that is verifiable. Traceability is applicable to measurement, supply chain, software development, healthcare and security. == Measurement == The term measurement traceability or metrological traceability is used to refer to an unbroken chain of comparisons relating an instrument's measurements to a known standard. Calibration to a traceable standard can be used to determine an instrument's bias, precision, and accuracy. It may also be used to show a chain of custody—from current interpretation of evidence to the actual evidence in a legal context, or history of handling of any information. In many countries, national standards for weights and measures are maintained by a National Metrological Institute (NMI) which provides the highest level of standards for the calibration / measurement traceability infrastructure in that country. Examples of government agencies include the National Physical Laboratory, UK (NPL) the National Institute of Standards and Technology (NIST) in the USA, the Physikalisch-Technische Bundesanstalt (PTB) in Germany, the Instituto Nazionale di Ricerca Metrologica (INRiM) in Italy, and the National Research Council of Canada (NRC). As defined by NIST, "Traceability of measurement requires the establishment of an unbroken chain of comparisons to stated references each with a stated uncertainty." A clock providing traceable time is traceable to a time standard such as Coordinated Universal Time or International Atomic Time. The Global Positioning System is a source of traceable time. === Food processing === In food processing (meat processing, fresh produce processing), the term traceability refers to the recording through means of barcodes or RFID tags and other tracking media, all movement of product and steps within the production process. One of the key reasons this is such a critical point is in instances where an issue of contamination arises, and a recall is required. Where traceability has been closely adhered to, it is possible to identify, by precise date/time and exact location which goods must be recalled, and which are safe, potentially saving millions of dollars in the recall process. Traceability within the food processing industry is also utilised to identify key high production and quality areas of a business, versus those of low return, and where points in the production process may be improved. In food processing software, traceability systems imply the use of a unique piece of data (e.g., order date/time or a serialized sequence number, generally through the use of a barcode / RFID) which can be traced through the entire production flow, linking all sections of the business, including suppliers and future sales through the supply chain. Messages and files at any point in the system can then be audited for correctness and completeness, using the traceability software to find the particular transaction and/or product within the supply chain. In food systems, ISO 22005, as part of the ISO 22000 family of standards, has been developed to define the principles for food traceability and specifies the basic requirements for the design and implementation of a feed and food traceability system. It can be applied by an organization operating at any step in the feed and food chain. The European Union's General Food Law came into force in 2002, making traceability compulsory for food and feed operators and requiring those businesses to implement traceability systems. The EU introduced its Trade Control and Expert System, or TRACES, in April 2004. The system provides a central database to track movement of animals within the EU and from third countries. Australia has its National Livestock Identification System to keep track of livestock from birth to slaughterhouse. India has started taking initiatives for setting up traceability systems at Government and Corporate levels. Grapenet, an initiative by Agriculture and Processed Food Products Export Development Authority (APEDA), Ministry of Commerce, Government of India is an example in this direction. GrapeNet is an internet based traceability software system for monitoring fresh grapes exported from India to the European Union. GrapeNet is a first of its kind initiative in India that has put in place an end-to-end system for monitoring pesticide residue, achieve product standardization and facilitate tracing back from pallets to the farm of the Indian grower, through the various stages of sampling, testing, certification and packing. Grapenet won the National Award (Gold), in the winners announced for the best e-Governance initiatives undertaken in India in 2007. The Directorate Generate Foreign Trade (DGFT), Government of India, through its notification dated 04.02.2009 relating to Amendment in Foreign Trade Policy (RE2008)has mandated that Export to the European Union is permitted subject to registration with APEDA, thereby making Grapenet mandatory for all exports of fresh grapes from India to Europe. Uruguay has also designed a system called "Traceability & Electronic Information System of the Beef Industry". Traceability in food supply can also refer to practices employed by individual companies, including Ritual and Amway's Nutrilite. In the case of Nutrilite's supplements, ingredients are documented and tested throughout farming, processing, and manufacturing to ensure traceability at each stage of production. == Systems and software development == In systems and software development, the term traceability (or requirements traceability) refers to the ability to link product requirements back to stakeholders' rationales and forward to corresponding design artifacts, code, and test cases. Traceability supports numerous software engineering activities such as change impact analysis, compliance verification or traceback of code, regression test selection, and requirements validation. It is usually accomplished in the form of a matrix created for the verification and validation of the project. Unfortunately, the practice of constructing and maintaining a requirements trace matrix (RTM) can be very arduous and over time the traces tend to erode into an inaccurate state unless date/time stamped. Alternate automated approaches for generating traces using information retrieval methods have been developed. The IEEE defines traceability as "(1)The degree to which a relationship can be established between two or more products of the development process, especially products having a predecessor, successor or master-subordinate relationship to one another. For example, the degree to which the requirements and design of a given software component match. See also: consistency. " and "(2) The degree to which each element in a software development product establishes its reason for existing; for example, the degree to which each element in a bubble chart references the requirement that it satisfies." In transaction processing software, traceability implies use of a unique piece of data (e.g., order date/time or a serialized sequence number) which can be traced through the entire software flow of all relevant application programs. Messages and files at any point in the system can then be audited for correctness and completeness, using the traceability key to find the particular transaction. This is also sometimes referred to as the transaction footprint. == Health care == Patient safety during healthcare service plays an important role in preventing delayed recovery or even mortality, by increasing and improving the quality of life of citizens, and is considered an indicator of the quality status of health services Maintaining patient safety is a complex task and involves factors inherent to the environment and human actions. New technologies facilitate the traceability tools of patients and medications. This is particularly relevant for drugs that are considered high risk and cost. Recent research in the healthcare industry emphasizes the significant impact of Blockchain Technology (BCT) on improving the performance of healthcare supply chain management. It highlights BCT's role in enhancing transparency, data immutability, and efficient management, leading to better cooperation among stakeholders and effective risk mitigation in healthcare services. The World Health Organization has recognized the importance of traceability for medical products of human origin (MPHO) and urged member states "to encourage the implementation of globally consistent coding systems to facilitate national and international traceability". == Security and cri

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  • The Business Cloud

    The Business Cloud

    The Business Cloud is an API enabled self-service platform, developed by Domo, that provides an array of services like data connection and data visualization. == History == Domo, Inc. was founded in 2010 by Josh James who also co-founded the web analytics software company Omniture in 1996, which he took public in 2006. Domo launched the Domo Appstore, with 1,000 apps with social and mobile capabilities, in 2016. This appstore creates a network of business apps and an ecosystem of companies into a single, integrated business cloud. This decision came after Domo announced a $131 million round of funding from BlackRock. According to the company, the concept behind The Business Cloud is to connect smaller clouds relating to apps or other functional areas of a business into a single business cloud that allows self-service and other social features to customers. == Services == The Business Cloud is offered as a free service, claimed to be the world's first business cloud with Domo appstore as one of its core services. This free package includes all of the Domo's features and functionality including Domo platform, Domo Apps, visualizations, alerts, company directories, org charts, profiles, tasks and Domo Mobile. The Business Cloud allows customers to leverage their preferred cloud as well as on-premises software and monitor all aspects of their business in routine. The company is supported by a $500 million fund from investors all over the world.

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  • ActivityPub

    ActivityPub

    ActivityPub is a protocol and open standard for decentralized social networking. It provides a client-to-server (C2S) API for creating and modifying content, as well as a federated server-to-server (S2S) protocol for delivering notifications and content to other servers. ActivityPub is the defining standard of the Fediverse, a decentralised social network of various social interaction models, and content types, which consists of independently managed instances of software such as Mastodon, Pixelfed and PeerTube, among others. ActivityPub is considered to be an update to the ActivityPump protocol used in pump.io, and the official W3C repository for ActivityPub is identified as a fork of ActivityPump. The creation of a new standard for decentralized social networking was prompted by the complexity of OStatus, the most commonly used protocol at the time. OStatus was built using a multitude of technologies (such as Atom, Salmon, WebSub and WebFinger), a product of the infrastructure used in GNU social (the originator and largest user of the OStatus protocol), which made it difficult to implement the protocol into new software. OStatus was also only designed to work with microblogging services, with little flexibility to the types of data that it could hold. The standard was first published by the World Wide Web Consortium (W3C) as a W3C Recommendation in January 2018 by the Social Web Working Group (SocialWG), a working group chartered to build the protocols and vocabularies needed to create a standard for social functionality. Shortly after, further development was moved to the Social Web Community Group (SocialCG), the successor to the SocialWG. == Design == ActivityPub uses the ActivityStreams 2.0 format for building its content, which itself uses JSON-LD. The three main data types used in ActivityPub are Objects, Activities and Actors. Objects are the most common data type, and can be images, videos, or more abstract items such as locations or events. Activities are actions that create and modify objects, for example a Create activity creates an object. Actors are representative of an individual, a group, an application or a service, and are the owners of objects. Every actor type contains an inbox and outbox stream, which sends and receives activities for a user. In order to publish data (for example liking an article), a user creates an activity that declares that they liked an Article object and publishes it to their outbox, where it is then delivered by the ActivityPub server via a POST request to the inboxes listed in the activity's to, bto, cc and bcc fields. The receiving servers then account for the newly received activity and update the article by adding the like action to it. === Example data === An example actor object that represents a user account: An example activity that likes an article object: An example article object: == Project status == The SocialCG previously organized a yearly free conference called ActivityPub Conf about the future of ActivityPub. Triages are held regularly to review issues pertaining to the ActivityPub and ActivityStreams 2.0 specifications as part of the SocialCG. In 2023, Germany's Sovereign Tech Fund donated €152,000 to socialweb.coop with the goal of building a new suite for testing various ActivityPub implementations and their compliance with the specification. === Adoption === The initial wave of adoption for ActivityPub (circa 2016–2018) came from software that was already using OStatus as their federation protocol, such as Mastodon, GNU social and Pleroma. Following the acquisition of Twitter by Elon Musk in 2022, many groups of users that were critical of the acquisition migrated to Mastodon, bringing new attention to the ActivityPub protocol with it. Various major social media platforms and corporations have since pledged to implement ActivityPub support, including Tumblr, Flipboard and Meta Platforms' Threads. Threads introduced crossposting to ActivityPub in 2024 for users outside of the European Economic Area, however full 2-way compatibility remains incomplete as of 2025. == Criticism == === Accidental denial-of-service attacks === Poorly optimized ActivityPub implementations can cause unintentional distributed denial-of-service (DDOS) attacks on other websites and servers, due to the decentralized nature of the network. An example would be Mastodon's implementation of OpenGraph link previews, wherein every instance that receives a post that contains a link with OpenGraph metadata will download the associated data, such as a thumbnail, in a very short timeframe, which can slow down or crash servers as a result of the sudden burst of requests. === Account migration === ActivityPub has been criticized for not natively supporting moving accounts from one server to another, forcing implementations to build their own solutions. While there has been work on building a standardized system for migrating accounts using the Move activity via the Fediverse Enhancement Proposal organization, the current proposal only allows for basic follower migration, with all other data remaining linked to the original account. === Missing content and data === ActivityPub implementations have been criticized for missing replies and parts of reply threads from remote posts, and presenting outdated statistics (e.g. likes and reposts) about remote posts. However, this isn't a problem with the ActivityPub protocol itself, but with implementations not refreshing their content for updated data when needed. == Software using ActivityPub == === Future implementations === Flarum, an internet forum software Forgejo, a Git forge and development platform === Uncertain future implementations === GitLab, a Git forge and development platform which had previously had an open issue discussing the topic, but was later closed due to the development team moving focus to other areas. Tumblr, a microblogging platform. Despite previous statements from Automattic CEO Matt Mullenweg, ActivityPub integration has been delayed indefinitely. The integration would have been implemented with its WordPress migration, as the first-party plugin for interoperability would have been used for federation. Flickr, an image and video hosting site.

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  • Agent-assisted automation

    Agent-assisted automation

    Agent-assisted automation is a type of call center technology that automates elements of what the call center agent 1) does with his/her desktop tools and/or 2) says to customers during the call using pre-recorded audio. It is a relatively new category of call center technology that shows promise in improving call center productivity and compliance. == Types of agent-assisted automation == === Pre-recorded audio === Pre-recorded audio (sometimes referred to as soundboard (computer program) or as soundboard technology) is another form of agent-assisted automation. The purpose of using pre-recorded messages is to increase the probability (and in some cases error-proof the process so) that the right information is provided to customers at the right time. The required disclosures are pre-recorded to ensure accuracy and understandability. By integrating the recordings with the customer relationship management software, the right combination of disclosures can be played based on the combination of goods and services the customer purchased. The integration with the customer relationship management software also ensures that the order cannot be submitted until the disclosures are played, essentially error-proofing (poka-yoke) the process of ensuring the customer gets all the required consumer protection information. Phone surveys are ideal applications of this technology. Whether surveying market preferences or political views, the pre-recorded audio with an agent listening allows the questions to be asked in the same way every time, uninfluenced by the agents' fatigue levels, accents, or their own views. === Fraud prevention === Fraud prevention is a specialized type of agent-assisted automation focused on reducing ID theft and credit card fraud. ID theft and credit card fraud are huge threats for call centers and their customers and few good solutions exist, but new agent-assisted automation solutions are producing promising results. The technology allows the agents to remain on the phone while the customers use their phone key pads to enter the information. The tones are masked and the information passes directly into the customer relationship management system or payment gateway in the case of credit card transactions. The automation essentially makes it impossible for call center agents and also call center personnel that might be monitoring the calls to steal the credit card number, social security number, or other personally identifiable information. === Outbound telemarketing === Another specialized application space of agent-assisted automation is in outbound telemarketing, which goes under numerous headings including outbound prospecting, cold calling, solicitation, fund-raising, etc. Turnover is high among agents engaged in this kind of work because the task is tedious and emotionally difficult. It is tedious because the agent spends the bulk of their day, not talking to qualified leads, but in getting wrong numbers and answering machines. == Benefits == Just as automation has benefited manufacturing by reducing the mental and physical effort required of workers while simultaneously improving throughput, quality, and safety, agent-assisted automation is improving call center results while reducing the tiring aspects of the job for agents. In some cases, the agent-assisted automation streamlines the process and allows calls to be handled more quickly. By eliminating cutting and pasting from one application to another, by auto-navigating applications, and by providing a single view of the customer, agent-assisted automation can reduce call handle time and increase agent productivity. Second, in theory, the more steps that can be automated and the more logic that can be built into the call flow (e.g., if the customer buys items 2 and 9, then disclosures a, c, and f are read by the pre-recorded audio), then companies may be able to reduce the amount of training that is required of the agents while at the same time ensuring more consistency and accuracy. However, no published studies have reported this result yet. But an even larger problem in call centers is between-agent variation in behavior and results. Agents differ in the amount of training and coaching they receive, they differ in the amount of experience they have, their jobs are repetitious and tiring, and the process and procedures the agents are supposed to follow constantly change. Moreover, there are significant individual differences between agents in their intelligence, personality, motivations, etc. which all affect performance. Despite the large amount of money call centers have spent over decades trying to reduce between-agent variation, the problem is still so prevalent that one large study of customer interactions with call centers found that a customer's experience was completely a function of the quality of the agent who happened to answer the phone. Therefore, the most significant benefit of agent-assisted automation may prove to be in how the automation error-proofs or poka-yoke the process and ensures that something that needs to be done or said happens every time. Properly implemented, the between-agent variation for whatever step of the process the automation is applied to may be able to be reduced to near zero. This is especially important in a collection agency whose processes and procedures are closely regulated by the Fair Debt Collection Practices Act.

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  • GCube system

    GCube system

    gCube is an open source software system specifically designed and developed to enact the building and operation of a Data Infrastructure providing their users with a rich array of services suitable for supporting the co-creation of Virtual Research Environments and promoting the implementation of open science workflows and practices. It is at the heart of the D4Science Data Infrastructure. == Overview == It is primarily organised in a number of web service called to offer functionality supporting the phases of knowledge production and sharing. In addition, it consists of a set of software libraries supporting service development, service-to-service integration, and service capabilities extension, and a set of portlets dedicated to realise user interface constituents facilitating the exploitation of one or more services. It is designed and conceived to enact system of systems. In fact, its gCube services rely on standards and mediators to interact with other services as well as are made available by standard and APIs to make it possible for clients to use them. For instance, the DataMiner service implements the Web Processing Service protocol to facilitate clients to execute processes. The set of components dealing with Identity and Access Management rely on Keycloak and federates other IDMs thus making the overall Authentication and the Authorization management compliant with open standards such as OAuth2, User-Managed Access (UMA), and OpenID Connect (OIDC)protocols. The Catalogue relies on DCAT, OAI-PMH, and Catalogue Service for the Web to collect contents from other catalogues and data sources and offers its content by DCAT, OAI-PMH, and a proprietary REST API (gCat REST API). Its Continuous Integration/Continuous Delivery pipeline implemented by Jenkins represents an innovative approach to software delivering conceived to be scalable and easy to maintain and upgrade at a minimal cost. == History == gCube has been developed in the context of the D4Science initiative with the support of several EU projects.

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  • Microsoft Clipchamp

    Microsoft Clipchamp

    Microsoft Clipchamp is a freemium video editing tool developed by Australian company Clipchamp Pty Ltd., a subsidiary of Microsoft. It is a web-based, non-linear editing software that allows users to import, edit, and export audiovisual material in a web browser window. The application is designed to be easy to use for beginners. Clipchamp has offices in Australia, the Philippines, Germany, and the United States. According to figures published by the company, at the beginning of 2021, it had more than 14 million users worldwide. In September 2021, Clipchamp Pty Ltd. was acquired by Microsoft. It has since been offered in a personal version through a Microsoft account and in a business or education version through a work or school account that is built on OneDrive and SharePoint. == Features == Microsoft Clipchamp has multiple features that allow further creativity and accessibility. Since July 2023, users can drag and drop files from their computer, OneDrive, and SharePoint (images, sound & video files) into a list of all media uploaded or inserted. Users can insert media into the video timeline as many times as they want. Users can replace an image, sound, or video clip with another by dragging and dropping it over the target. There is also a Gap Remover tool that removes gaps in the video. Videos can be trimmed, along with timings that can be edited. The user can crop videos and images, too. Text can be added anywhere on the screen, and can be in many fonts, and the size can be changed, too. Specific text color can be selected using presets or an HSV picker, and specific Text Styles (bold, medium, italics, normal) can be selected. The aspect ratio can also be selected, including 16:9, 9:16, 1:1, 4:5, 2:3, and 21:9. Clipchamp also supports numerous effects and transitions for videos and images. The user can export videos in 480p, 720p, and 1080p for free. Exporting GIFs are possible, while the video has to be 15 seconds or less. Microsoft Clipchamp uses a hybrid model of desktop and online application. In the personal version of Clipchamp (on Windows and in a web browser), video processing is all done locally on the computer and mobile phones, but the app itself runs online as a browser-based web app. This is done by uploading and saving project data and information like file names online but not the associated media files themselves. In the work version of Clipchamp, which is a part of Microsoft 365, media files are still processed locally but are automatically backed up to the user's OneDrive or SharePoint work or school account so that it can be accessed anywhere. This version also has integration with other Microsoft productivity services like Microsoft Teams and Microsoft Stream. == History == Clipchamp Pty Ltd. was founded as a startup company by Alexander Dreiling (current CEO), Dave Hewitt, Tobias Raub and Soeren Balko, in Brisbane, Australia, in 2013. In an interview given to SmartCompany, Dreiling commented that at first, the company was "trying to build an enormous, distributed supercomputer". Among the first software developed by the company's team was a tool for video compression and conversion. 2014 saw the official launch of the first version of the free, audiovisual browser-based software on the Clipchamp platform. When the supercomputer project ground to a halt, the team decided to keep going with the video programming technology, which was, in the words of Dreiling, "a tool that worked on Chromebooks". In June 2016, Clipchamp was valued at 1.1 million dollars, according to the Wall Street Journal. In the same month, the second version of Clipchamp was launched internationally. By 2018, the firm had amassed 6.5 million users, attracting investors such as Steve Baxter, who invested one million dollars. In 2020, Clipchamp set up a base in Seattle, USA, after achieving capital of 13.2 million dollars, from alliances made with investment funds such as Transition Level Investments, Tola Capital, and TEN13, among others. In February 2021, Clipchamp published on its website that it has 14 million users worldwide, registered in 250 countries and territories. At that time, the company announced that it had an audiovisual library of 800,000 files. On September 7, 2021, Microsoft announced the acquisition of Clipchamp. In a press release, they expressed their interest in learning more about the video content creation market. Johnson Winter Slattery advised Microsoft on its acquisition. Clipchamp was integrated as part of Windows 11 beginning on March 9, 2022, as part of Insider Preview Build 22572.

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