Enterprise cognitive system

Enterprise cognitive system

Enterprise cognitive systems (ECS) are part of a broader shift in computing, from a programmatic to a probabilistic approach, called cognitive computing. An Enterprise Cognitive System makes a new class of complex decision support problems computable, where the business context is ambiguous, multi-faceted, and fast-evolving, and what to do in such a situation is usually assessed today by the business user. An ECS is designed to synthesize a business context and link it to the desired outcome. It recommends evidence-based actions to help the end-user achieve the desired outcome. It does so by finding past situations similar to the current situation, and extracting the repeated actions that best influence the desired outcome. While general-purpose cognitive systems can be used for different outputs, prescriptive, suggestive, instructive, or simply entertaining, an enterprise cognitive system is focused on action, not insight, to help in assessing what to do in a complex situation. == Key characteristics == ECS have to be: Adaptive: They must learn as information changes, and as goals and requirements evolve. They must resolve ambiguity and tolerate unpredictability. They must be engineered to feed on dynamic data in real time, or near real time. In the Enterprise, near-real time learning from data requires an agile information federation approach to ingest incremental data updates as they occur, and an unsupervised learning approach to ensure that new best practice is leveraged across the organization in a timely manner. Interactive: They must interact easily with users so that those users can define their needs comfortably. They may also interact with other processors, devices, and Cloud services, as well as with people. In the Enterprise, interactions are controlled via existing workflows and UIs. Therefore, embedding best practices directly into these existing interfaces, in the context of a specific step, is critical to ensure maximum end-user adoption. Iterative and stateful: They must aid in defining a problem by asking questions or finding additional source input if a problem statement is ambiguous or incomplete. They must “remember” previous interactions in a process and return information that is suitable for the specific application at that point in time. In the Enterprise, business context is often structured by a business process, and therefore sufficiently data-rich to make relevant recommendations without significant iterations from the end-user. A stateful memory of overall interactions across communication channels is critical for understanding of context, as a static profile will not capture intent and outcome potential the way behavior does. Contextual: They must understand, identify, and extract contextual elements such as meaning, syntax, time, location, appropriate domain, regulations, user's profile, process, task and goal. They may draw on multiple sources of information, including both structured and unstructured digital information, as well as sensory inputs (visual, gestural, auditory, or sensor-provided). In the Enterprise, Context is fragmented and must be aggregated across data types, sources, and locations. In most business environments, such data is captured in existing enterprise information systems, and the effort is linked to quickly source and unify such information. It is rare to have to directly process sensor, audio or visual data in real-time as direct input into the enterprise cognitive system. Instead, these data types are captured by Enterprise Applications and pre-processed into a binary or text format prior to consumption by the System. == Business applications powered by an ECS == Bottlenose – trends and brands monitoring Cybereason – security threat monitoring Dataminr – social media monitoring

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Artificial intelligence controversies

The controversies surrounding artificial intelligence encompass a broad range of public, academic, and political debates regarding the societal effects of artificial intelligence (AI). These debates intensified particularly in the late 2010s and 2020s, coinciding with an accelerated period of development known as the AI boom. While advocates emphasize the technology's potential to solve complex problems and enhance human quality of life, detractors highlight a wide array of dangers and challenges. These include concerns over ethics, plagiarism and theft, fraud, safety and alignment, environmental impacts, technological unemployment, and the spread of misinformation. It also covers severe future or theoretical challenges, such as the emergence of artificial superintelligence and existential risks. == 2016 == === Microsoft Tay chatbot (2016) === On March 23, 2016, Microsoft released Tay, a chatbot designed to mimic the language patterns of a 19-year-old American girl and learn from interactions with Twitter users. Soon after its launch, Tay began posting racist, sexist, and otherwise inflammatory tweets after Twitter users deliberately taught it offensive phrases and exploited its "repeat after me" capability. Examples of controversial outputs included Holocaust denial and calls for genocide using racial slurs. Within 16 hours of its release, Microsoft suspended the Twitter account, deleted the offensive tweets, and stated that Tay had suffered from a "coordinated attack by a subset of people" that "exploited a vulnerability." Tay was briefly and accidentally re-released on March 30 during testing, after which it was permanently shut down. Microsoft CEO Satya Nadella later stated that Tay "has had a great influence on how Microsoft is approaching AI" and taught the company the importance of taking accountability. == 2022 == === Voiceverse NFT plagiarism scandal (2022) === On January 14, 2022, voice actor Troy Baker announced a partnership with Voiceverse, a blockchain-based company that marketed proprietary AI voice cloning technology as non-fungible tokens (NFT), triggering immediate backlash over environmental concerns, fears that AI could displace human voice actors, and concerns about fraud. Later that same day, the pseudonymous creator of 15.ai—a free, non-commercial AI voice synthesis research project—revealed through server logs that Voiceverse had used 15.ai to generate voice samples, pitch-shifted them to make them unrecognizable, and falsely marketed them as their own proprietary technology before selling them as NFTs; the developer of 15.ai had previously stated that they had no interest in incorporating NFTs into their work. Voiceverse confessed within an hour and stated that their marketing team had used 15.ai without attribution while rushing to create a demo. News publications and AI watchdog groups universally characterized the incident as theft stemming from generative artificial intelligence. === Théâtre D'opéra Spatial (2022) === On August 29, 2022, Jason Michael Allen won first place in the "emerging artist" (non-professional) division of the "Digital Arts/Digitally-Manipulated Photography" category of the Colorado State Fair's fine arts competition with Théâtre D'opéra Spatial, a digital artwork created using the AI image generator Midjourney, Adobe Photoshop, and AI upscaling tools, becoming one of the first images made using generative AI to win such a prize. Allen disclosed his use of Midjourney when submitting, though the judges did not know it was an AI tool but stated they would have awarded him first place regardless. While there was little contention about the image at the fair, reactions to the win on social media were negative. On September 5, 2023, the United States Copyright Office ruled that the work was not eligible for copyright protection as the human creative input was de minimis and that copyright rules "exclude works produced by non-humans." == 2023 == === Statements on AI risk (2023) === On March 22, 2023, the Future of Life Institute published an open letter calling on "all AI labs to immediately pause for at least 6 months the training of AI systems more powerful than GPT-4", citing risks such as AI-generated propaganda, extreme automation of jobs, human obsolescence, and a society-wide loss of control. The letter, published a week after the release of OpenAI's GPT-4, asserted that current large language models were "becoming human-competitive at general tasks". It received more than 30,000 signatures, including academic AI researchers and industry CEOs such as Yoshua Bengio, Stuart Russell, Elon Musk, Steve Wozniak and Yuval Noah Harari. The letter was criticized for diverting attention from more immediate societal risks such as algorithmic biases, with Timnit Gebru and others arguing that it amplified "some futuristic, dystopian sci-fi scenario" instead of current problems with AI. On May 30, 2023, the Center for AI Safety released a one-sentence statement signed by hundreds of artificial intelligence experts and other notable figures: "Mitigating the risk of extinction from AI should be a global priority alongside other societal-scale risks such as pandemics and nuclear war." Signatories included Turing laureates Geoffrey Hinton and Yoshua Bengio, as well as the scientific and executive leaders of several major AI companies, including Sam Altman, Demis Hassabis, and Bill Gates. The statement prompted responses from political leaders, including UK Prime Minister Rishi Sunak, who retweeted it with a statement that the UK government would look carefully into it, and White House Press Secretary Karine Jean-Pierre, who commented that AI "is one of the most powerful technologies that we see currently in our time." Skeptics, including from Human Rights Watch, argued that scientists should focus on known risks of AI instead of speculative future risks. === Removal of Sam Altman from OpenAI (2023) === On November 17, 2023, OpenAI's board of directors ousted co-founder and chief executive Sam Altman, stating that "the board no longer has confidence in his ability to continue leading OpenAI." The removal was precipitated by employee concerns about his handling of artificial intelligence safety and allegations of abusive behavior. Altman was reinstated on November 22 after pressure from employees and investors, including a letter signed by 745 of OpenAI's 770 employees threatening mass resignations if the board did not resign. The removal and subsequent reinstatement caused widespread reactions, including Microsoft's stock falling nearly three percent following the initial announcement and then rising over two percent to an all-time high after Altman was hired to lead a Microsoft AI research team before his reinstatement. The incident also prompted investigations from the Competition and Markets Authority and the Federal Trade Commission into Microsoft's relationship with OpenAI. == 2024 == === Taylor Swift deepfake pornography controversy (2024) === In late January 2024, sexually explicit AI-generated deepfake images of Taylor Swift were proliferated on X, with one post reported to have been seen over 47 million times before its removal. Disinformation research firm Graphika traced the images back to 4chan, while members of a Telegram group had discussed ways to circumvent censorship safeguards of AI image generators to create pornographic images of celebrities. The images prompted responses from anti-sexual assault advocacy groups, US politicians, and Swifties. Microsoft CEO Satya Nadella called the incident "alarming and terrible." X briefly blocked searches of Swift's name on January 27, 2024, and Microsoft enhanced its text-to-image model safeguards to prevent future abuse. On January 30, US senators Dick Durbin, Lindsey Graham, Amy Klobuchar, and Josh Hawley introduced a bipartisan bill that would allow victims to sue individuals who produced or possessed "digital forgeries" with intent to distribute, or those who received the material knowing it was made without consent. === Google Gemini image generation controversy (2024) === In February 2024, social media users reported that Google's Gemini chatbot was generating images that featured people of color and women in historically inaccurate contexts—such as Vikings, Nazi soldiers, and the Founding Fathers—and refusing prompts to generate images of white people. The images were derided on social media, including by conservatives who cited them as evidence of Google's "wokeness", and criticized by Elon Musk, who denounced Google's products as biased and racist. In response, Google paused Gemini's ability to generate images of people. Google executive Prabhakar Raghavan released a statement explaining that Gemini had "overcompensate[d]" in its efforts to strive for diversity and acknowledging that the images were "embarrassing and wrong". Google CEO Sundar Pichai called the incident offensive and unacceptable in an internal memo, promising struc

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