HKDF is a multi-purpose key derivation function (KDF) based on the HMAC message authentication code. HKDF follows "extract-then-expand" paradigm, where the KDF logically consists of two modules: the first stage takes the input keying material and "extracts" from it a fixed-length pseudorandom key, and then the second stage "expands" this key into several additional, independent pseudorandom keys as the output of the KDF. == Mechanism == HKDF is the composition of two functions, HKDF-Extract and HKDF-Expand: HKDF(salt, IKM, info, length) = HKDF-Expand(HKDF-Extract(salt, IKM), info, length) === HKDF-Extract === HKDF-Extract (XTR) takes "input key material" or "source key material" (IKM or SKM) such as a shared secret generated using Diffie-Hellman; an optional, non-secret, random or pseudorandom salt (r); and generates a cryptographic key called the PRK ("pseudorandom key"). HKDF-Extract acts as a "randomness extractor", specifically a "computational extractor", taking a potentially non-uniform value of sufficient min-entropy and generating a value indistinguishable from a uniform random value (pseudorandom). Computational extractors assume attackers are computationally bounded and source entropy may only exist in a computational sense. Such extractors can be built using cryptographic functions under suitable assumptions, modeled as universal hash function (in the generic case) or a random oracle (in constrained scenarios like sources with weak entropy). Salt (r) acts as a "source-independent extractor", strengthening HKDF's security guarantees. Using a fixed public r is safe for multiple invocations of HKDF (on "independent" but secret IKMs which may or may not be derived from the same source), provided r isn't chosen or manipulated by an attacker. Ideally, r is a random string of hash function's output length. Even low quality r (weak entropy or shorter length) is recommended as they contribute "significantly" to the security of the OKM. Without or with a low-entropy, non-secret r, if an attacker can influence the IKMs source in a way that specifically exploits HKDF-Extract's underlying hash function (finding a collision or a specific bias), XTR provides no protection. A random r, even if fixed by the application (for example, random number generators using r as seed), would strengthen protections for that specific extractor session. In such a setting, sufficiently long IKMs also provide better entropy extraction. However, allowing the attacker to influence enough of the IKM after seeing r may result in a completely insecure KDF. HKDF-Extract is the result of HMAC with r as the key (all zeros up to length of the underlying extractor hash function, if not provided) and the IKM as the message. The underlying hash function used for HKDF-Extract step may be different to the one used by HKDF-Expand. It is recommended that HKDF-Extract uses strongest hash function available to the application, as it "concentrates" the entropy already present in IKM but may not necessarily "add" to it. Truncated output from a stronger underlying hash function for XTR (for example, SHA512/256) offers stronger extraction properties. The attacker is assumed to have partial knowledge about IKM (publicly known values in the case of Diffie-Hellman) or partial control over it (entropy pools). HKDF-Extract may be skipped if the IKM is itself a cryptographically strong key (and hence can assume the role of PRK), though it is recommended that HKDF-Extract be applied for the sake of compatibility with the general case, especially if r is available to the application. === HKDF-Expand === HKDF-Expand (PRF) takes the PRK (or any random key-derivation key if HKDF-Extract step is skipped), optional info (CTXinfo), and a length (L), to generate output key material (OKM) of length L. Multiple OKMs can be generated from a single PRK by using different values for CTXinfo, which must be "independent" of the IKM passed in HKDF-Extract. Even if an attacker, who knows r and some auxillary information about the secret IKM, can force the use of the same IKM (and PRK, by extension), in two or more HKDF-Expand contexts (represented by CTXinfo), the OKMs output are computationally independent (leak no useful information on each other). HKDF-Expand, acting as a variable-output-length pseudorandom function (PRF) keyed on PRK, calls HMAC on CTXinfo as the message (empty string, if unspecified) appended to a 8-bit counter i initialized to 1. Subsequent calls to HMAC are chained in "feedback mode" by prepending the previous HMAC output to CTXinfo and incrementing i. OKM is a function of the output size (k bits) of HMAC's underlying hash function; i.e., SHA-256 outputs OKM in segments of k=256 bits for up to a maximum of length i × k bits (255 × 256 bits = 8160 bytes) truncated to desired length L. HKDF-Expand may be skipped if PRK is at least desired length L, though it is recommended that HKDF-Expand be applied for additional "smoothing" of the OKM. == Standardization == HKDF was proposed as a building block in various protocols and applications, as well as to discourage the proliferation of multiple KDF mechanisms by its authors. It is formally described in RFC 5869 with detailed analysis in a paper published in 2010. NIST SP800-56Cr2 specifies a parameterizable extract-then-expand scheme, noting that RFC 5869 HKDF is a version of it and citing its paper for the rationale for the recommendations' extract-and-expand mechanisms. == Applications == HKDF is used in the Signal Protocol for end-to-end encrypted messaging where it generates the message keys, in conjunction with the triple Elliptic-curve Diffie-Hellman handshake (X3DH) key agreement protocol. Signal's "Secure Value Recovery" and "Sealed Sender" are based on HKDF. HKDF is a main component in the Noise Protocol Framework, Message Layer Security, and is used in widely deployed protocols like IPsec Internet Key Exchange and TLS 1.3. The "multi-purpose" nature of HKDF is meant to serve applications that require key extraction, key expansion, and key hierarchies in key wrapping, key exchange, PRNG, and password-based key derivation schemes. == Implementations == There are implementations of HKDF for C#, Go, Java, JavaScript, Perl, PHP, Python, Ruby, Rust, and other programming languages. RFC6234 lays out a reference C implementation of HKDF based on the Secure Hash Standard. === Example in Python ===
H (company)
H Company, also known simply as H, is a French artificial intelligence startup which develops "action-oriented" artificial intelligence agents for enterprise automation and productivity. In May 2024, H Company closed a record-setting $220 million seed round, at the time the largest AI raise in Europe. In 2026, H Company released Holo 3, the latest generation of its computer-use AI models. The update marked a major advance in agentic AI, enabling agents to navigate any user interface, interpret screens, and complete complex, multi-step tasks across enterprise systems—much like a human user. This breakthrough positioned H Company at the frontier of computer-use autonomy, accelerating the integration of AI in enterprise workflows. == History == H Company was founded in 2023 in Paris by Laurent Sifre, Charles Kantor, and three DeepMind veterans: Daan Wiestra, Karl Tuyls, Julien Perollat. In May 2024, the firm secured what was then the largest European AI seed round, totaling $220 million led by US investors including Eric Schmidt (former Google CEO), Amazon, and backed by Accel, Bpifrance, UiPath, Eurazeo, Xavier Niel, Yuri Milner, Bernard Arnault, Samsung and others. In August 2024, three cofounders (Wiestra, Tuyls, Perollat) left the company over operational disagreements. In November 2024, H launched Runner H, its first agentic-API platform, which combined a large language model (LLM) and a reduced, 2-billion parameter vision-language model (VLM). In May 2025, H Company acquired Mithril Security, and in June 2025 the company widened its offering for agentic models. In June 2025, Gautier Cloix (formerly CEO Palantir France) replaced Charles Kantor as CEO of H Company, aiming to pivot the company towards a "forward deployed engineers" model. In July 2025, H Company introduced Surfer-H-CLI, an open-source, web-native Chrome agent designed for browser-based automation—able to search, scroll, click, and type on behalf of users and controllable via any visual language model (VLM). When paired with its June 2025 open-sourced 3B-parameter Holo-1 model, Surfer-H-CLI achieved 92.2% WebVoyager benchmark accuracy. == Activity == H Company creates enterprise AI models and agents (agentic AI) to automate and optimize complex workflows. H Company specifically designs AI agents called computer use capable of autonomously interfacing with any software (local or cloud-based) to detect and automate repetitive operations. H Company is based in Paris, France, with international offices in London and New York. H Company raised $220 million since its inception. Gautier Cloix is president and CEO of the company. H Company client include the French national lottery FDJ United. In March 2026, H Company released Holo3, a family of artificial intelligence models designed to operate digital systems by interacting directly with user interfaces. Holo3 enables agents ("virtual humanoids") to understand what is displayed in front-end environments—such as web pages, desktop applications, and other graphical user interfaces—and perform actions such as clicking, typing, and navigating across them to complete multi-step tasks. On the OSWorld-Verified benchmark, Holo3 reportedly achieved about 78.9%, surpassing the scores of OpenAI’s GPT‑5.4 and Anthropic’s Claude Opus 4.6 on this specific test, at roughly one-tenth of the inference cost of these proprietary systems. The release has been presented as a significant step toward automating routine digital workflows, allowing organizations to offload repetitive on-screen work, such as data entry and reconciliation across multiple tools, to AI-based agents.
Use of artificial intelligence by the United States Department of Defense
The United States Department of Defense has been analyzing and employing military applications of artificial intelligence since at least 2014. The program initially focused on drones and other robots, but has also been using large language models for military research and analysis. The current US policy on lethal autonomous weapons is Department of Defense Directive 3000.09, updated in January 2023. == Background == The United States Department of Defense began developing lethal autonomous weapons as early as the Reagan administration. An early version of the Tomahawk missile could have been used to destroy Soviet ships without direct human control; the initiative was abandoned after the United States and the Soviet Union signed START I. By 2014, the United Kingdom, Israel, and Norway had already begun using missiles equipped with artificial intelligence systems. The Department of Defense established a policy on the use of artificial intelligence in 2012. == History == === 2016–2017: Carter secretaryship === In May 2016, secretary of defense Ash Carter stated that his Third Offset strategy would include utilizing artificial intelligence as a military advantage. The New York Times reported that year that the Department of Defense had tested an autonomous drone at an approximation of a Middle Eastern village at Camp Edwards. Deputy secretary of defense Robert O. Work, who advocated for developing artificial intelligence, told the Times that the United States needed to compete with China and Russia by having a tactical advantage they could not easily replicate. The initiative was developed by DARPA beginning in 2015. The use of artificial intelligence in the U.S. military was controversial within the department; in February, Paul Scharre, who worked for the Office of the Secretary of Defense in the secretaryships of Robert Gates and Leon Panetta, published a report about the risks of artificial intelligence for broad military applications. === 2017–2019: Mattis secretaryship === By 2017, the United States Air Force had already begun using artificial intelligence in military robots. The Air Force's use of Neurala, an artificial intelligence company, concerned officials in the Department of Defense after an investigation found that Neurala had accepted money from an investment firm with funding from a state-run Chinese company. The Department of Defense began heavily investing in artificial intelligence after Work established Project Maven, an initiative to encourage the development and integration of artificial intelligence in the military, in April 2017. In May 2018, secretary of defense Jim Mattis privately expressed to president Donald Trump that he needed to establish a national strategy on artificial intelligence, quoting an article from former secretary of state Henry Kissinger that called for a presidential commission on the technology. The Department of Defense established the Joint Artificial Intelligence Center the following month. Google began working with the Department of Defense on analyzing drone footage as early as March. Google's involvement in the initiative led to protests from employees and mass resignations. Seeking to quell internal unrest, Google stated it would not renew its contract with the Department of Defense in June. The Department of Defense announced an artificial intelligence contract with Microsoft in October. === 2025–present: Hegseth secretaryship === In December 2025, secretary of defense Pete Hegseth announced GenAI.mil, an artificial intelligence platform for the Department of Defense. In a video announcing the platform, Hegseth stated that Department of Defense workers would be able to "conduct deep research, format documents and even analyze video or imagery." The Department of Defense contracted first Gemini by Google, then ChatGPT by OpenAI, and finally Grok by xAI for the platform. Claude by Anthropic was also contracted by the Department of Defense and was in use on secure servers until it was revealed that Claude had been used in the 2026 operation to capture Nicolás Maduro, who was at the time the leader of Venezuela. This revelation sparked a high-profile dispute over Anthropic's ability to constrain Claude's useage, resulting in the termination of Anthropic's $200 million defense contract. The Department of Defense also moved to label Anthropic a supply chain risk, which was later blocked by a federal judge.
Blended artificial intelligence
Blended artificial intelligence (blended AI) refers to the blending of different artificial intelligence techniques or approaches to achieve more robust and practical solutions. It involves integrating multiple AI models, algorithms, and technologies to leverage their respective strengths and compensate for their weaknesses. == Background == In the context of machine learning, blended AI can involve using different types of models, such as generative AI, decision trees, neural networks, and support vector machines. By combining their results, predictions are more accurate and reliable. This blending of models can be done through techniques like ensemble learning, where multiple models are trained independently and their predictions are combined to make a final decision. Blended AI can also involve combining different AI techniques or technologies, such as natural language processing, computer vision, and expert systems, to tackle complex problems that require a multi-dimensional approach. For example, in a sales scenario AI could be used for lead generation and gathering information from social media such as LinkedIn posts, or understanding a prospect's hobbies and interests. Another blended AI could achieve customer profiling including past interactions and purchasing habits, by them, their industry and growth areas. Blended AI could be used to do predictive analytics to look at historical sales data, market trends, and external factors to generate accurate sales forecasts. This method is critical to gauge and increase "efficiency, revenue, and productivity". Lastly, another could integrate all the information into the CRM to build and maintain better prospect and customer profiles. Blended AI aims to leverage the strengths of different AI techniques and technologies, allowing them to complement each other and create more powerful and comprehensive AI solutions. By combining multiple approaches, blended AI aims to achieve better performance, higher accuracy, improved robustness, and enhanced capabilities in solving diverse and challenging problems.
Model Context Protocol
The Model Context Protocol (MCP) is an open standard and open-source framework introduced by Anthropic in November 2024 to standardize the way artificial intelligence (AI) systems like large language models (LLMs) integrate and share data with external tools, systems, and data sources. MCP provides a standardized interface for reading files, executing functions, and handling contextual prompts. Following its announcement, the protocol was adopted by major AI providers, including OpenAI and Google DeepMind. == Background == MCP was announced by Anthropic in November 2024 as an open standard for connecting AI assistants to data systems such as content repositories, business management tools, and development environments. The protocol was created at Anthropic by engineers David Soria Parra and Justin Spahr-Summers. It aims to address the challenge of information silos and legacy systems. Before MCP, developers often had to build custom connectors for each data source or tool, resulting in what Anthropic described as an "N×M" data integration problem. Earlier stop-gap approaches—such as OpenAI's 2023 "function-calling" API and the ChatGPT plug-in framework—solved similar problems but required vendor-specific connectors. MCP re-uses the message-flow ideas of the Language Server Protocol (LSP) and is transported over JSON-RPC 2.0. In December 2025, Anthropic donated the MCP to the Agentic AI Foundation (AAIF), a directed fund under the Linux Foundation, co-founded by Anthropic, Block and OpenAI, with support from other companies. == Features == The protocol was released with software development kits (SDKs) in programming languages including Python, TypeScript, C# and Java. Anthropic maintains an open-source repository of reference MCP server implementations and SDKs. MCP defines a standardized framework for integrating AI systems with external data sources and tools. It includes specifications for data ingestion and transformation, contextual metadata tagging, and AI interoperability across different platforms. The protocol also supports bidirectional connections between data sources and AI tools. MCP enables applications such as querying structured databases with plain language in the field of natural language data access. The protocol is used in AI-assisted software development tools. Integrated development environments (IDEs), coding platforms such as Replit, and code intelligence tools like Sourcegraph have adopted MCP to grant AI coding assistants real-time access to project context. MCP Apps is an official extension to the Model Context Protocol built on mcp-ui. While the base MCP specification is restricted to text and structured data, MCP Apps standardizes the delivery of interactive user interfaces—such as dashboards, forms, and data visualizations—from MCP servers to host applications like Claude and ChatGPT. == Adoption == In March 2025, OpenAI officially adopted the MCP, after having integrated the standard across its products, including the ChatGPT desktop app. In September 2025, OpenAI added support for MCP to ChatGPT apps. This allows for third-party access inside ChatGPT. MCP can be integrated with Microsoft Semantic Kernel, and Azure OpenAI. MCP servers can be deployed to Cloudflare. In April 2026, the AAIF held the MCP Dev Summit North America in New York City, drawing approximately 1,200 attendees. == Reception == The Verge reported that MCP addresses a growing demand for AI agents that are contextually aware and capable of pulling from diverse sources. In April 2025, security researchers released an analysis that concluded there are multiple outstanding security issues with MCP, including prompt injection, tool permissions that allow for combining tools to exfiltrate data, and lookalike tools that can silently replace trusted ones. MCP has been likened to OpenAPI, a similar specification that aims to describe APIs.
StatMuse
StatMuse Inc. is an American artificial intelligence company founded in 2014. It operates an eponymous website that hosts a database of sports statistics covering the four major North American sports leagues, the Women's National Basketball Association (WNBA), NCAA Division I men's basketball, NCAA Division I Football Bowl Subdivision, the Big Five association football leagues in Europe, and various professional golf tours. == History == The company was founded by friends Adam Elmore and Eli Dawson in 2014. In email correspondence to the Springfield News-Leader, Elmore detailed that he and Dawson, fans of the National Basketball Association (NBA), were compelled to create StatMuse after they realized there was no online platform where they could search "Lebron James most points" [sic] and quickly get a result "showing his highest scoring games." As a startup, the company's goal was to utilize a type of artificial intelligence called natural language processing (NLP) for sports. In 2015, the company was part of the second group of startups accepted into the Disney Accelerator program. The company secured support from several investors, including The Walt Disney Company, Techstars, Allen & Company, the NFL Players Association, Greycroft and NBA Commissioner David Stern. As part of their partnership with Disney, StatMuse signed a content deal with ESPN (owned by Disney) to provide stats content on social media and television during the 2015–16 NBA season. Initially, the company only had stats available for the NBA, but eventually expanded to provide stats for the other major North American sports leagues. The company's initial demographic was players of fantasy sports, but it eventually expanded to target general sports fans as well. StatMuse offers responses to user queries in the voices of sports-related public figures. Dawson shared with VentureBeat that StatMuse brings people in and records them saying different words and phrases. These celebrity voices were made accessible through Google's Google Assistant service, Microsoft's Cortana virtual assistant, and Amazon's Echo devices. The company launched its phone app in September 2017. The app allows users to access StatMuse's sports statistics database by submitting queries in their natural language. Upon the launch of the phone app, Fitz Tepper of TechCrunch wrote that: "The technology isn't perfect – some of the pauses between words are a bit awkward, making it clear that some phrases are being stitched together on the fly. But this is the exception, and on the whole, most responses sound pretty good." StatMuse plug-ins for Slack and Facebook Messenger were also made, providing text-based sports stats. In 2019, StatMuse received investment from the Google Assistant Investment program. The service launched a premium option dubbed StatMuse+ in May 2023, offering options that had previously been included for free, such as unlimited searches and full results in data tables. The premium version also included early access to new features and a personalized search history, as well as not having ads. The app received a variety of feedback. In January 2024, the service launched a Premier League version of the website dubbed StatMuse FC. It is planned to introduce more leagues on the website.
Computational law
Computational law is the branch of legal informatics concerned with the automation of legal reasoning. What distinguishes Computational Law systems from other instances of legal technology is their autonomy, i.e. the ability to answer legal questions without additional input from human legal experts. While there are many possible applications of Computational Law, the primary focus of work in the field today is compliance management, i.e. the development and deployment of computer systems capable of assessing, facilitating, or enforcing compliance with rules and regulations. Some systems of this sort already exist. TurboTax is a good example. And the potential is particularly significant now due to recent technological advances – including the prevalence of the Internet in human interaction and the proliferation of embedded computer systems (such as smart phones, self-driving cars, and robots). There are also applications that do not involve governmental laws. The regulations can just as well be the terms of contracts (e.g. delivery schedules, insurance covenants, real estate transactions, financial agreements). They can be the policies of corporations (e.g. constraints on travel, expenditure reporting, pricing rules). They can even be the rules of games (embodied in computer game playing systems). == History == Speculation about potential benefits to legal practice through applying methods from computational science and AI research to automate parts of the law date back at least to the middle 1940s. Further, AI and law and computational law do not seem easily separable, as perhaps most of AI research focusing on the law and its automation appears to utilize computational methods. The forms that speculation took are multiple and not all related in ways to readily show closeness to one another. This history will sketch them as they were, attempting to show relationships where they can be found to have existed. By 1949, a minor academic field aiming to incorporate electronic and computational methods to legal problems had been founded by American legal scholars, called jurimetrics. Though broadly said to be concerned with the application of the "methods of science" to the law, these methods were actually of a quite specifically defined scope. Jurimetrics was to be "concerned with such matters as the quantitative analysis of judicial behavior, the application of communication and information theory to legal expression, the use of mathematical logic in law, the retrieval of legal data by electronic and mechanical means, and the formulation of a calculus of legal predictability". These interests led in 1959 to the founding a journal, Modern Uses of Logic in Law, as a forum wherein articles would be published about the applications of techniques such as mathematical logic, engineering, statistics, etc. to the legal study and development. In 1966, this Journal was renamed as Jurimetrics. Today, however, the journal and meaning of jurimetrics seems to have broadened far beyond what would fit under the areas of applications of computers and computational methods to law. Today the journal not only publishes articles on such practices as found in computational law, but has broadened jurimetrical concerns to mean also things like the use of social science in law or the "policy implications [of] and legislative and administrative control of science". Independently in 1958, at the Conference for the Mechanization of Thought held at the National Physical Laboratory in Teddington, Middlesex, UK, the French jurist Lucien Mehl presented a paper both on the benefits of using computational methods for law and on the potential means to use such methods to automate law for a discussion that included AI luminaries like Marvin Minsky. Mehl believed that the law could by automated by two basic distinct, though not wholly separable, types of machine. These were the "documentary or information machine", which would provide the legal researcher quick access to relevant case precedents and legal scholarship, and the "consultation machine", which would be "capable of answering any question put to it over a vast field of law". The latter type of machine would be able to basically do much of a lawyer's job by simply giving the "exact answer to a [legal] problem put to it". By 1970, Mehl's first type of machine, one that would be able to retrieve information, had been accomplished but there seems to have been little consideration of further fruitful intersections between AI and legal research. There were, however, still hopes that computers could model the lawyer's thought processes through computational methods and then apply that capacity to solve legal problems, thus automating and improving legal services via increased efficiency as well as shedding light on the nature of legal reasoning. By the late 1970s, computer science and the affordability of computer technology had progressed enough that the retrieval of "legal data by electronic and mechanical means" had been achieved by machines fitting Mehl's first type and were in common use in American law firms. During this time, research focused on improving the goals of the early 1970s occurred, with programs like Taxman being worked on in order to both bring useful computer technology into the law as practical aids and to help specify the exact nature of legal concepts. Nonetheless, progress on the second type of machine, one that would more fully automate the law, remained relatively inert. Research into machines that could answer questions in the way that Mehl's consultation machine would picked up somewhat in the late 1970s and 1980s. A 1979 convention in Swansea, Wales marked the first international effort solely to focus upon applying artificial intelligence research to legal problems in order to "consider how computers can be used to discover and apply the legal norms embedded within the written sources of the law". Considerable progress on the development of the second type of machine was made in the following decade, with the development of a variety of expert systems. According to Thorne McCarty, "these systems all have the following characteristics: They do backward chaining inference from a specified goal; they ask questions to elicit information from the user; and they produce a suggested answer along with a trace of the supporting legal rules." According to Prakken and Sartor the representation of the British Nationality Act as a logic program, which introduced this approach, was "hugely influential for the development of computational representations of legislation, showing how logic programming enables intuitively appealing representations that can be directly deployed to generate automatic inferences". In 2021, this work received the Inaugural CodeX Prize as "one of the first and best-known works in computational law, and one of the most widely cited papers in the field." In a 1988 review of Anne Gardner's book An Artificial Intelligence Approach to Legal Reasoning (1987), the Harvard academic legal scholar and computer scientist Edwina Rissland wrote that "She plays, in part, the role of pioneer; artificial intelligence ("AI") techniques have not yet been widely applied to perform legal tasks. Therefore, Gardner, and this review, first describe and define the field, then demonstrate a working model in the domain of contract offer and acceptance." Eight years after the Swansea conference had passed, and still AI and law researchers merely trying to delineate the field could be described by their own kind as "pioneer[s]". In the 1990s and early 2000s more progress occurred. Computational research generated insights for law. The First International Conference on AI and the Law occurred in 1987, but it is in the 1990s and 2000s that the biannual conference began to build up steam and to delve more deeply into the issues involved with work intersecting computational methods, AI, and law. Classes began to be taught to undergraduates on the uses of computational methods to automating, understanding, and obeying the law. Further, by 2005, a team largely composed of Stanford computer scientists from the Stanford Logic group had devoted themselves to studying the uses of computational techniques to the law. Computational methods in fact advanced enough that members of the legal profession began in the 2000s to both analyze, predict and worry about the potential future of computational law and a new academic field of computational legal studies seems to be now well established. As insight into what such scholars see in the law's future due in part to computational law, here is quote from a recent conference about the "New Normal" for the legal profession: "Over the last 5 years, in the fallout of the Great Recession, the legal profession has entered the era of the New Normal. Notably, a series of forces related to technological change, globalization, and the pressure to do more with less (in both corpo