Conversica

Conversica

Conversica is a US-based cloud software technology company, headquartered in San Mateo, California, that provides two-way AI-driven conversational software and a suite of Intelligent Virtual Assistants for businesses to engage customers via email, chat, and SMS. == History == 2007: The company was founded by Ben Brigham in Bellingham, Washington, originally as AutoFerret.com. The company's initial product was a Customer Relationship Management (CRM) targeted at automotive dealerships. This soon expanded to lead generation, and then lead validation and qualification. The AI Conversica uses currently was made to follow up on and filter out low-quality leads. The focus of the company shifted toward this automated lead engagement technology. 2010: The company started commercially selling AVA, the first Automated Virtual Assistant for sales, and the company name was changed to AVA.ai. Early customers for AVA were automotive dealerships. As the company moved away from generating leads themselves, and providing the CRM themselves, it became necessary to integrate with existing CRM and Marketing Automation platforms, such as DealerSocket, VinSolutions and Salesforce. 2013: The company raised $16m Series A funding, led by Kennet Partners, and named Mark Bradley as CEO. It also moved its headquarters from Bellingham, Washington to Foster City, California. 2014: The company changed its name from AVA.ai to Conversica. 2015: Alex Terry joined Conversica as its CEO. The business expanded to include customers in additional verticals, including technology, education, and financial services. 2016: The company raised $34m Series B funding, led by Providence Strategic Growth. 2017: Conversica expanded its intelligent automation platform and IVAs to support additional communication channels (e-mail and SMS text messaging) and communication languages. Conversica also opened a new technology center in Seattle, Washington to expand its AI and machine learning capabilities. 2018: The company raised $31m Series C funding, led by Providence Strategic Growth. Conversica also acquired Intelligens.ai, providing a regional presence in Latin America with an office in Las Condes, Santiago, Chile. The company launched an AI-powered Admissions Assistant for Higher Education industry. 2019: Conversica was selected by Fast Company magazine as one of the Top 10 Most Innovative AI Companies in the World, and was named Marketo's Technology Partner of the Year. The company officially expanded into the EMEA region with the opening of a London office. As of August 2019, Conversica has over 50 different integrations with third parties. In October Conversica won three awards at the fourth annual Global Annual Achievement Awards for Artificial Intelligence. Also that month, Alex Terry stepped down from his role as CEO and was replaced by Jim Kaskade. 2020: As part of Conversica's response to COVID-19, they optimized the business to become profitable in both 2Q20 and 3Q20, before reinvesting in 4Q20. The company transitioned both international operations in EMEA and LATAM to an indirect model with partners (LeadFabric and Nectia Cloud Solutions respectively), and moved a portion of its US-based employees to near-shore centers in Mexico and Brazil, effectively downsizing the company from 250 to 200. Conversica's reseller partner, Nectia, is a major Latin American affiliate and Chile's number one Salesforce partner, and, as part of the partnership, Nectia devoted capital to a brand new company segment, Predict-IA, dedicated to web-based artificial intelligent solutions. Predict-IA was able to immediately service all LATAM opportunities and clients with Conversica's AI Assistants with end-to-end services (marketing, sales, professional services, customer success, and technical support). Conversica's reseller partner, Leadfabric, has offices in Belgium, Amsterdam, Paris, UK, Taiwan, and Romania. == Technology == Conversica's Revenue Digital Assistants™ are AI assistants who engage with leads, prospects, customers, employees, and other persons of interest (Contacts) in a two-way human-like manner, via email, SMS text, and website chat, in English, French, German, Spanish, Portuguese, and Japanese. The RDAs are built on an Intelligent Automation platform that leverages natural language understanding, natural language processing, natural language generation, deep learning and machine learning. The Assistants are generally deployed alongside sales and marketing, customer success, account management, and higher education admissions teams, as part of an augmented workforce. The Intelligent Automation platform integrates with over 50 external systems, including CRM, Marketing Automation, and other systems of record. A partial list of integration partners includes: Salesforce, Marketo, Oracle, HubSpot, DealerSocket, Reynolds & Reynolds, CDK Global, VinSolutions and many more.

Irwin Sobel

Irwin Sobel (born September 12, 1940) is a scientist and researcher in digital image processing. == Biography == Irwin Sobel was born in New York City. He graduated from MIT in 1961 and completed his Ph.D. research at the Stanford Artificial Intelligence Project (SAIL) with thesis Camera Models and Machine Perception. His Ph.D. advisor was Jerome A. Feldman. Starting in 1973, he spent nine years doing postdoctoral research at Columbia University. After 1982, he worked as a Senior Researcher at HP Labs. == Sobel operator == In 1968, Sobel gave a talk entitled "An Isotropic 3x3 Image Gradient Operator" at SAIL; this method became known as the Sobel operator. It was developed jointly with a colleague, Gary Feldman, also at SAIL.

Social media stock bubble

The social media bubble is a hypothesis stating that there was a speculative boom and bust phenomenon in the field of social media in the 2010s, particularly in the United States. The Wall Street Journal defined a bubble as stocks "priced above a level that can be justified by economic fundamentals," but this bubble includes social media. Social networking services (SNS) have seen huge growth since 2006, but some investors believed around 2014-2015, that the "bubble" was similar to the dot-com bubble of the late 1990s and early 2000s. In 2015, Mark Cuban, owner of the Dallas Mavericks NBA team and star of the TV show, Shark Tank, sounded an alarm on his personal blog over the social media bubble, calling it worse than the tech bubble in 2000 due to the lack of liquidity in social media stocks. A year prior, however, Cuban told CNBC that he did not believe social media stocks were on the verge of a bubble. In a letter to investors in 2014, David Einhorn, who runs the hedge-fund Greenlight Capital, wrote that "we are witnessing our second tech bubble in 15 years." He went on to write, "What is uncertain is how much further the bubble can expand, and what might pop it." Einhorn cited several factors supporting the existence an over-exuberance including "rejection of conventional valuation methods" and "huge first day IPO pops for companies that have done little more than use the right buzzwords and attract the right venture capital." Since those claims, services like Facebook, Twitter, Instagram, and Snapchat have grown to become multi-billion-dollar corporations generating enormous revenues, though some continue to lose money. == History of social networking services == Social networking services have grown and evolved with time since the launch of SixDegrees.com in 1997. Cutting edge at its time, SixDegrees.com allowed users to create a profile, invite friends, and connect within its platform. At its peak, SixDegrees.com had more than 3.5 million users. Between 1997 and 2001 more social sites aimed at allowing users to connect with others for personal, professional, or dating reasons. Friendster and MySpace were next to enter the social SNS arena, followed by Facebook in 2004. Even though MySpace had a following of more than 300 million users, it could not compete with Facebook, which now has overtaken the social networking world. However, as development of SNS started to emerge, a market saturation began to take effect. Some classrooms have begun to incorporate technology in daily learning as well as social channels specific to student's course work. Traditional social media sites are used, as are educational oriented sites such as ShowMe and Educreations Interactive Whiteboard. == Controversies == While SNS continue to play an influential role in helping people form real-world connections via the Internet, renewed concerns over the social media bubble have surfaced due to recent controversies. These threats include growing concerns about breaches in data, the rise of bot accounts, and the sharing of fake news on SNS platforms. There are also concerns that big data figures associated with these SNS are inflated or fake, as well as worries about the role the platforms played in national elections (see Russian interference in the 2016 United States elections). These issues have resulted in a lack of trust among the sites' users.

Data transformation (computing)

In computing, data transformation is the process of converting data from one format or structure into another format or structure. It is a fundamental aspect of most data integration and data management tasks such as data wrangling, data warehousing, data integration and application integration. Data transformation can be simple or complex based on the required changes to the data between the source (initial) data and the target (final) data. Data transformation is typically performed via a mixture of manual and automated steps. Tools and technologies used for data transformation can vary widely based on the format, structure, complexity, and volume of the data being transformed. A master data recast is another form of data transformation where the entire database of data values is transformed or recast without extracting the data from the database. All data in a well-designed database is directly or indirectly related to a limited set of master database tables by a network of foreign key constraints. Each foreign key constraint is dependent upon a unique database index from the parent database table. Therefore, when the proper master database table is recast with a different unique index, the directly and indirectly related data are also recast or restated. The directly and indirectly related data may also still be viewed in the original form since the original unique index still exists with the master data. Also, the database recast must be done in such a way as to not impact the applications architecture software. When the data mapping is indirect via a mediating data model, the process is also called data mediation. == Data transformation process == Data transformation can be divided into the following steps, each applicable as needed based on the complexity of the transformation required. Data discovery Data mapping Code generation Code execution Data review These steps are often the focus of developers or technical data analysts who may use multiple specialized tools to perform their tasks. The steps can be described as follows: Data discovery is the first step in the data transformation process. Typically the data is profiled using profiling tools or sometimes using manually written profiling scripts to better understand the structure and characteristics of the data and decide how it needs to be transformed. Data mapping is the process of defining how individual fields are mapped, modified, joined, filtered, aggregated etc. to produce the final desired output. Developers or technical data analysts traditionally perform data mapping since they work in the specific technologies to define the transformation rules (e.g. visual ETL tools, transformation languages). Code generation is the process of generating executable code (e.g. SQL, Python, R, or other executable instructions) that will transform the data based on the desired and defined data mapping rules. Typically, the data transformation technologies generate this code based on the definitions or metadata defined by the developers. Code execution is the step whereby the generated code is executed against the data to create the desired output. The executed code may be tightly integrated into the transformation tool, or it may require separate steps by the developer to manually execute the generated code. Data review is the final step in the process, which focuses on ensuring the output data meets the transformation requirements. It is typically the business user or final end-user of the data that performs this step. Any anomalies or errors in the data that are found and communicated back to the developer or data analyst as new requirements to be implemented in the transformation process. == Types of data transformation == === Batch data transformation === Traditionally, data transformation has been a bulk or batch process, whereby developers write code or implement transformation rules in a data integration tool, and then execute that code or those rules on large volumes of data. This process can follow the linear set of steps as described in the data transformation process above. Batch data transformation is the cornerstone of virtually all data integration technologies such as data warehousing, data migration and application integration. When data must be transformed and delivered with low latency, the term "microbatch" is often used. This refers to small batches of data (e.g. a small number of rows or a small set of data objects) that can be processed very quickly and delivered to the target system when needed. === Benefits of batch data transformation === Traditional data transformation processes have served companies well for decades. The various tools and technologies (data profiling, data visualization, data cleansing, data integration etc.) have matured and most (if not all) enterprises transform enormous volumes of data that feed internal and external applications, data warehouses and other data stores. === Limitations of traditional data transformation === This traditional process also has limitations that hamper its overall efficiency and effectiveness. The people who need to use the data (e.g. business users) do not play a direct role in the data transformation process. Typically, users hand over the data transformation task to developers who have the necessary coding or technical skills to define the transformations and execute them on the data. This process leaves the bulk of the work of defining the required transformations to the developer, which often in turn do not have the same domain knowledge as the business user. The developer interprets the business user requirements and implements the related code/logic. This has the potential of introducing errors into the process (through misinterpreted requirements), and also increases the time to arrive at a solution. This problem has given rise to the need for agility and self-service in data integration (i.e. empowering the user of the data and enabling them to transform the data themselves interactively). There are companies that provide self-service data transformation tools. They are aiming to efficiently analyze, map and transform large volumes of data without the technical knowledge and process complexity that currently exists. While these companies use traditional batch transformation, their tools enable more interactivity for users through visual platforms and easily repeated scripts. Still, there might be some compatibility issues (e.g. new data sources like IoT may not work correctly with older tools) and compliance limitations due to the difference in data governance, preparation and audit practices. === Interactive data transformation === Interactive data transformation (IDT) is an emerging capability that allows business analysts and business users the ability to directly interact with large datasets through a visual interface, understand the characteristics of the data (via automated data profiling or visualization), and change or correct the data through simple interactions such as clicking or selecting certain elements of the data. Although interactive data transformation follows the same data integration process steps as batch data integration, the key difference is that the steps are not necessarily followed in a linear fashion and typically don't require significant technical skills for completion. There are a number of companies that provide interactive data transformation tools, including Trifacta, Alteryx and Paxata. They are aiming to efficiently analyze, map and transform large volumes of data while at the same time abstracting away some of the technical complexity and processes which take place under the hood. Interactive data transformation solutions provide an integrated visual interface that combines the previously disparate steps of data analysis, data mapping and code generation/execution and data inspection. That is, if changes are made at one step (like for example renaming), the software automatically updates the preceding or following steps accordingly. Interfaces for interactive data transformation incorporate visualizations to show the user patterns and anomalies in the data so they can identify erroneous or outlying values. Once they've finished transforming the data, the system can generate executable code/logic, which can be executed or applied to subsequent similar data sets. By removing the developer from the process, interactive data transformation systems shorten the time needed to prepare and transform the data, eliminate costly errors in the interpretation of user requirements and empower business users and analysts to control their data and interact with it as needed. == Transformational languages == There are numerous languages available for performing data transformation. Many transformation languages require a grammar to be provided. In many cases, the grammar is structured using something closely resembling Backus–Naur form (BNF). There are numerous languages

Data recovery

In computing, data recovery is a process of retrieving deleted, inaccessible, lost, corrupted, damaged, or overwritten data from secondary storage, removable media or files, when the data stored in them cannot be accessed in a usual way. The data is most often salvaged from storage media such as internal or external hard disk drives (HDDs), solid-state drives (SSDs), USB flash drives, magnetic tapes, CDs, DVDs, RAID subsystems, and other electronic devices. Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS). Logical failures occur when the hard drive devices are functional but the user or automated-OS cannot retrieve or access data stored on them. Logical failures can occur due to corruption of the engineering chip, lost partitions, firmware failure, or failures during formatting/re-installation. Data recovery can be a very simple or technical challenge. This is why there are specific software companies specialized in this field that help to get back data on your system. == About == The most common data recovery scenarios involve an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive. This can be accomplished using a Live CD, or DVD by booting directly from a ROM or a USB drive instead of the corrupted drive in question. Many Live CDs or DVDs provide a means to mount the system drive and backup drives or removable media, and to move the files from the system drive to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files. Another scenario involves a drive-level failure, such as a compromised file system or drive partition, or a hard disk drive failure. In any of these cases, the data is not easily read from the media devices. Depending on the situation, solutions involve repairing the logical file system, partition table, or master boot record, or updating the firmware or drive recovery techniques ranging from software-based recovery of corrupted data, to hardware- and software-based recovery of damaged service areas (also known as the hard disk drive's "firmware"), to hardware replacement on a physically damaged drive which allows for the extraction of data to a new drive. If a drive recovery is necessary, the drive itself has typically failed permanently, and the focus is rather on a one-time recovery, salvaging whatever data can be read. In a third scenario, files have been accidentally "deleted" from a storage medium by the users. Typically, the contents of deleted files are not removed immediately from the physical drive; instead, references to them in the directory structure are removed, and thereafter space the deleted data occupy is made available for later data overwriting. In the mind of end users, deleted files cannot be discoverable through a standard file manager, but the deleted data still technically exists on the physical drive. In the meantime, the original file contents remain, often several disconnected fragments, and may be recoverable if not overwritten by other data files. The term "data recovery" is also used in the context of forensic applications or espionage, where data which have been encrypted, hidden, or deleted, rather than damaged, are recovered. Sometimes data present in the computer gets encrypted or hidden due to reasons like virus attacks which can only be recovered by some computer forensic experts. == Physical damage == A wide variety of failures can cause physical damage to storage media, which may result from human errors and natural disasters. CD-ROMs can have their metallic substrate or dye layer scratched off; hard disks can suffer from a multitude of mechanical failures, such as head crashes, PCB failure, and failed motors; tapes can simply break. Physical damage to a hard drive, even in cases where a head crash has occurred, does not necessarily mean permanent data loss. However, in extreme cases, such as prolonged exposure to moisture and corrosion —like the lost Bitcoin hard drive of James Howells, buried in the Newport landfill for over a decade — recovery is usually impossible. In rare cases, forensic techniques such as magnetic force microscopy (MFM) have been explored to detect residual magnetic traces when data holds exceptional value. Other techniques employed by many professional data recovery companies can typically salvage most, if not all, of the data that had been lost when the failure occurred. Of course, there are exceptions to this, such as cases where severe damage to the hard drive platters may have occurred. However, if the hard drive can be repaired and a full image or clone created, then the logical file structure can be rebuilt in most instances. Most physical damage cannot be repaired by end users. For example, opening a hard disk drive in a normal environment can allow airborne dust to settle on the platter and become caught between the platter and the read/write head. During normal operation, read/write heads float 3 to 6 nanometers above the platter surface, and the average dust particles found in a normal environment are typically around 30,000 nanometers in diameter. When these dust particles get caught between the read/write heads and the platter, they can cause new head crashes that further damage the platter and thus compromise the recovery process. Furthermore, end users generally do not have the hardware or technical expertise required to make these repairs. Consequently, data recovery companies are often employed to salvage important data with the more reputable ones using class 100 dust- and static-free cleanrooms. === Recovery techniques === Recovering data from physically damaged hardware can involve multiple techniques. Some damage can be repaired by replacing parts in the hard disk. This alone may make the disk usable, but there may still be logical damage. A specialized disk-imaging procedure is used to recover every readable bit from the surface. Once this image is acquired and saved on a reliable medium, the image can be safely analyzed for logical damage and will possibly allow much of the original file system to be reconstructed. ==== Hardware repair ==== A common misconception is that a damaged printed circuit board (PCB) may be simply replaced during recovery procedures by an identical PCB from a healthy drive. While this may work in rare circumstances on hard disk drives manufactured before 2003, it will not work on newer drives. Electronics boards of modern drives usually contain drive-specific adaptation data (generally a map of bad sectors and tuning parameters) and other information required to properly access data on the drive. Replacement boards often need this information to effectively recover all of the data. The replacement board may need to be reprogrammed. Some manufacturers (Seagate, for example) store this information on a serial EEPROM chip, which can be removed and transferred to the replacement board. Each hard disk drive has what is called a system area or service area; this portion of the drive, which is not directly accessible to the end user, usually contains drive's firmware and adaptive data that helps the drive operate within normal parameters. One function of the system area is to log defective sectors within the drive; essentially telling the drive where it can and cannot write data. The sector lists are also stored on various chips attached to the PCB, and they are unique to each hard disk drive. If the data on the PCB do not match what is stored on the platter, then the drive will not calibrate properly. In most cases the drive heads will click because they are unable to find the data matching what is stored on the PCB. == Logical damage == The term "logical damage" refers to situations in which the error is not a problem in the hardware and requires software-level solutions. === Corrupt partitions and file systems, media errors === In some cases, data on a hard disk drive can be unreadable due to damage to the partition table or file system, or to (intermittent) media errors. In the majority of these cases, at least a portion of the original data can be recovered by repairing the damaged partition table or file system using specialized data recovery software such as TestDisk; software like ddrescue can image media despite intermittent errors, and image raw data when there is partition table or file system damage. This type of data recovery can be performed by people without expertise in drive hardware as it requires no special physica

Cross-language information retrieval

Cross-language information retrieval (CLIR) is a subfield of information retrieval dealing with retrieving information written in a language different from the language of the user's query. The term "cross-language information retrieval" has many synonyms, of which the following are perhaps the most frequent: cross-lingual information retrieval, translingual information retrieval, multilingual information retrieval. The term "multilingual information retrieval" refers more generally both to technology for retrieval of multilingual collections and to technology which has been moved to handle material in one language to another. The term Multilingual Information Retrieval (MLIR) involves the study of systems that accept queries for information in various languages and return objects (text, and other media) of various languages, translated into the user's language. Cross-language information retrieval refers more specifically to the use case where users formulate their information need in one language and the system retrieves relevant documents in another. To do so, most CLIR systems use various translation techniques. CLIR techniques can be classified into different categories based on different translation resources: Dictionary-based CLIR techniques Parallel corpora based CLIR techniques Comparable corpora based CLIR techniques Machine translator based CLIR techniques CLIR systems have improved so much that the most accurate multi-lingual and cross-lingual adhoc information retrieval systems today are nearly as effective as monolingual systems. Other related information access tasks, such as media monitoring, information filtering and routing, sentiment analysis, and information extraction require more sophisticated models and typically more processing and analysis of the information items of interest. Much of that processing needs to be aware of the specifics of the target languages it is deployed in. Mostly, the various mechanisms of variation in human language pose coverage challenges for information retrieval systems: texts in a collection may treat a topic of interest but use terms or expressions which do not match the expression of information need given by the user. This can be true even in a mono-lingual case, but this is especially true in cross-lingual information retrieval, where users may know the target language only to some extent. The benefits of CLIR technology for users with poor to moderate competence in the target language has been found to be greater than for those who are fluent. Specific technologies in place for CLIR services include morphological analysis to handle inflection, decompounding or compound splitting to handle compound terms, and translations mechanisms to translate a query from one language to another. The first workshop on CLIR was held in Zürich during the SIGIR-96 conference. Workshops have been held yearly since 2000 at the meetings of the Cross Language Evaluation Forum (CLEF). Researchers also convene at the annual Text Retrieval Conference (TREC) to discuss their findings regarding different systems and methods of information retrieval, and the conference has served as a point of reference for the CLIR subfield. Early CLIR experiments were conducted at TREC-6, held at the National Institute of Standards and Technology (NIST) on November 19–21, 1997. Google Search had a cross-language search feature that was removed in 2013.

Scalable Coherent Interface

The Scalable Coherent Interface or Scalable Coherent Interconnect (SCI), is a high-speed interconnect standard for shared memory multiprocessing and message passing. The goal was to scale well, provide system-wide memory coherence and a simple interface; i.e. a standard to replace existing buses in multiprocessor systems with one with no inherent scalability and performance limitations. The IEEE Std 1596-1992, IEEE Standard for Scalable Coherent Interface (SCI) was approved by the IEEE standards board on March 19, 1992. It saw some use during the 1990s, but never became widely used and has been replaced by other systems from the early 2000s. == History == Soon after the Fastbus (IEEE 960) follow-on Futurebus (IEEE 896) project in 1987, some engineers predicted it would already be too slow for the high performance computing marketplace by the time it would be released in the early 1990s. In response, a "Superbus" study group was formed in November 1987. Another working group of the standards association of the Institute of Electrical and Electronics Engineers (IEEE) spun off to form a standard targeted at this market in July 1988. It was essentially a subset of Futurebus features that could be easily implemented at high speed, along with minor additions to make it easier to connect to other systems, such as VMEbus. Most of the developers had their background from high-speed computer buses. Representatives from companies in the computer industry and research community included Amdahl, Apple Computer, BB&N, Hewlett-Packard, CERN, Dolphin Server Technology, Cray Research, Sequent, AT&T, Digital Equipment Corporation, McDonnell Douglas, National Semiconductor, Stanford Linear Accelerator Center, Tektronix, Texas Instruments, Unisys, University of Oslo, University of Wisconsin. The original intent was a single standard for all buses in the computer. The working group soon came up with the idea of using point-to-point communication in the form of insertion rings. This avoided the lumped capacitance, limited physical length/speed of light problems and stub reflections in addition to allowing parallel transactions. The use of insertion rings is credited to Manolis Katevenis who suggested it at one of the early meetings of the working group. The working group for developing the standard was led by David B. Gustavson (chair) and David V. James (Vice Chair). David V. James was a major contributor for writing the specifications including the executable C-code. Stein Gjessing’s group at the University of Oslo used formal methods to verify the coherence protocol and Dolphin Server Technology implemented a node controller chip including the cache coherence logic. Different versions and derivatives of SCI were implemented by companies like Dolphin Interconnect Solutions, Convex, Data General AViiON (using cache controller and link controller chips from Dolphin), Sequent and Cray Research. Dolphin Interconnect Solutions implemented a PCI and PCI-Express connected derivative of SCI that provides non-coherent shared memory access. This implementation was used by Sun Microsystems for its high-end clusters, Thales Group and several others including volume applications for message passing within HPC clustering and medical imaging. SCI was often used to implement non-uniform memory access architectures. It was also used by Sequent Computer Systems as the processor memory bus in their NUMA-Q systems. Numascale developed a derivative to connect with coherent HyperTransport. == The standard == The standard defined two interface levels: The physical level that deals with electrical signals, connectors, mechanical and thermal conditions The logical level that describes the address space, data transfer protocols, cache coherence mechanisms, synchronization primitives, control and status registers, and initialization and error recovery facilities. This structure allowed new developments in physical interface technology to be easily adapted without any redesign on the logical level. Scalability for large systems is achieved through a distributed directory-based cache coherence model. (The other popular models for cache coherency are based on system-wide eavesdropping (snooping) of memory transactions – a scheme which is not very scalable.) In SCI each node contains a directory with a pointer to the next node in a linked list that shares a particular cache line. SCI defines a 64-bit flat address space (16 exabytes) where 16 bits are used for identifying a node (65,536 nodes) and 48 bits for address within the node (256 terabytes). A node can contain many processors and/or memory. The SCI standard defines a packet switched network. === Topologies === SCI can be used to build systems with different types of switching topologies from centralized to fully distributed switching: With a central switch, each node is connected to the switch with a ringlet (in this case a two-node ring). In distributed switching systems, each node can be connected to a ring of arbitrary length and either all or some of the nodes can be connected to two or more rings. The most common way to describe these multi-dimensional topologies is k-ary n-cubes (or tori). The SCI standard specification mentions several such topologies as examples. The 2-D torus is a combination of rings in two dimensions. Switching between the two dimensions requires a small switching capability in the node. This can be expanded to three or more dimensions. The concept of folding rings can also be applied to the Torus topologies to avoid any long connection segments. === Transactions === SCI sends information in packets. Each packet consists of an unbroken sequence of 16-bit symbols. The symbol is accompanied by a flag bit. A transition of the flag bit from 0 to 1 indicates the start of a packet. A transition from 1 to 0 occurs 1 (for echoes) or 4 symbols before the packet end. A packet contains a header with address command and status information, payload (from 0 through optional lengths of data) and a CRC check symbol. The first symbol in the packet header contains the destination node address. If the address is not within the domain handled by the receiving node, the packet is passed to the output through the bypass FIFO. In the other case, the packet is fed to a receive queue and may be transferred to a ring in another dimension. All packets are marked when they pass the scrubber (a node is established as scrubber when the ring is initialized). Packets without a valid destination address will be removed when passing the scrubber for the second time to avoid filling the ring with packets that would otherwise circulate indefinitely. === Cache coherence === Cache coherence ensures data consistency in multiprocessor systems. The simplest form applied in earlier systems was based on clearing the cache contents between context switches and disabling the cache for data that were shared between two or more processors. These methods were feasible when the performance difference between the cache and memory were less than one order of magnitude. Modern processors with caches that are more than two orders of magnitude faster than main memory would not perform anywhere near optimal without more sophisticated methods for data consistency. Bus based systems use eavesdropping (snooping) methods since buses are inherently broadcast. Modern systems with point-to point links use broadcast methods with snoop filter options to improve performance. Since broadcast and eavesdropping are inherently non-scalable, these are not used in SCI. Instead, SCI uses a distributed directory-based cache coherence protocol with a linked list of nodes containing processors that share a particular cache line. Each node holds a directory for the main memory of the node with a tag for each line of memory (same line length as the cache line). The memory tag holds a pointer to the head of the linked list and a state code for the line (three states – home, fresh, gone). Associated with each node is also a cache for holding remote data with a directory containing forward and backward pointers to nodes in the linked list sharing the cache line. The tag for the cache has seven states (invalid, only fresh, head fresh, only dirty, head dirty, mid valid, tail valid). The distributed directory is scalable. The overhead for the directory based cache coherence is a constant percentage of the node’s memory and cache. This percentage is in the order of 4% for the memory and 7% for the cache. == Legacy == SCI is a standard for connecting the different resources within a multiprocessor computer system, and it is not as widely known to the public as for example the Ethernet family for connecting different systems. Different system vendors implemented different variants of SCI for their internal system infrastructure. These different implementations interface to very intricate mechanisms in processors and memory systems and each vendor has to preserve some degrees of