Curious about the best AI customer-support bot? An AI customer-support bot is software that uses machine learning to help you get more done — it combines speed, accuracy, and an interface that just works. Hands-on testing shows real-world results vary, so a short free trial is the smartest way to decide. Whether you are a beginner or a pro, the right AI customer-support bot slots into your workflow and pays for itself fast. This guide breaks down the top picks, their pros and cons, and who each one is best for.
Deep Learning Indaba
The Deep Learning Indaba is an annual conference and educational event that aims to strengthen machine learning and artificial intelligence (AI) capacity across Africa. Launched in 2017, it brings together students, researchers, industry practitioners, and policymakers from across the African continent. == History == The Deep Learning Indaba began in 2017 at the University of the Witwatersrand with over 300 participants from 23 African countries, offering tutorials in advanced AI topics and featuring notable speakers like Nando de Freitas. In 2018, it expanded to 650 delegates at Stellenbosch University, introducing parallel sessions to encourage collaboration. The 2019 edition in Nairobi, Kenya, reflected further growth, with increasing sponsorship and support from major tech companies like Google and Microsoft. === Deep Learning IndabaX ===
Google Messages
Google Messages (formerly known as Messenger, Android Messages, and Messages by Google) is a text messaging software application developed by Google for its Android and Wear OS mobile operating systems. It is also available as a web app. Google's official universal messaging platform for the Android ecosystem, Messages employs SMS, MMS, and Rich Communication Services (RCS). Starting in 2023, Google has RCS activated by default on participating Android devices, similar to the implementation of iMessage on Apple devices. Samsung Messages will be discontinued on July 6th 2026, with Samsung transitioning users to Google Messages as the default messaging application. == History == The original code for Android SMS messaging was released in 2009 integrated into the operating system. It was released as a standalone application independent of Android with the release of Android 5.0 Lollipop in 2014, replacing Google Hangouts as the default SMS app on Google's Nexus line of phones. In 2018, Messages adopted RCS messages and evolved to send larger data files, sync with other apps, and even create mass messages. This was in preparation for when Google launched Messages for web. In December 2019, Google began to introduce support for Rich Communication Services (RCS) messaging via an RCS service hosted by Google, referred to in the user interface as "chat features". This was followed by a wider global rollout throughout 2020. The app surpassed 1 billion installs in April 2020, doubling its number of installs in less than a year. Initially, RCS did not support end-to-end encryption. In June 2021, Google introduced end-to-end encryption in Messages by default using the Signal Protocol, for all one-to-one RCS-based conversations, for all RCS group chats in December 2022 for beta users, and for all RCS users by August 2023, as well as enabling RCS for all users by default to encourage encryption. In July 2023, Google announced it would build the Message Layer Security (MLS) end-to-end encryption protocol into Google Messages. Beginning with the Samsung Galaxy S21, Messages replaces Samsung's in-house Messages app as the default text messaging app for One UI for some regions and carriers. In April 2021, the app began to receive UI modifications on Samsung devices to follow aspects of One UI, including pushing the top of the message list towards the middle of the screen to improve ergonomics. In February 2023, Google began to replace references to "chat features" in the Messages user interface with "RCS". In August 2023, Google announced that Messages will use RCS by default for all users unless they opt out, to allow them to benefit from secure messaging. In December 2023, with the arrival of several new features, the app was renamed "Google Messages". In July 2024, Samsung announced it would no longer pre-install Samsung Messages on its Galaxy devices in some regions, starting with the Galaxy Z Fold 6 and Flip, favoring Google Messages instead. In April 2026, Samsung announced that Samsung Messages would be discontinued in July 2026. It encouraged users to switch to Google Messages. == Features == Some of the most important features in Google Messages are: Send instant text and voice messages in 1:1 or group chat conversations over mobile data and Wi-Fi, via Android, Wear OS or the web. End-to-end encryption for RCS chats. Typing, sent, delivered and read status Reply and react to specific messages Share files and high-resolution photos Voice message transcriptions Schedule messages In-app reminders for birthdays and messages you didn't respond to after some time with Nudges Tight integration with the Google ecosystem, e.g. Google Calendar, Meet, Maps, YouTube, Photos, Contacts, Assistant, Search, Safe Browsing etc. Web interface: Users can visit https://messages.google.com/web and either sign in with their Google account or scan the QR code that is shown with their smartphone to access a limited web version of the app that allows them to send and receive messages, provided the smartphone remains connected. Phone number recognition: The app shows the country and province of the caller. Additionally, it can show the company's name or a warning for spam calls if the number is registered in a data base. Access to the Gemini chatbot on select Pixel, Galaxy and Android devices.
SWIG
The Simplified Wrapper and Interface Generator (SWIG) is an open-source software tool used to connect computer programs or libraries written in C or C++ with scripting languages such as Lua, Perl, PHP, Python, R, Ruby, Tcl, and other language implementations like C#, Java, JavaScript, Go, D, OCaml, Octave, Scilab and Scheme. Output can also be in the form of XML. == Function == The aim is to allow the calling of native functions (that were written in C or C++) by other programming languages, passing complex data types to those functions, keeping memory from being inappropriately freed, inheriting object classes across languages, etc. The programmer writes an interface file containing a list of C/C++ functions to be made visible to an interpreter. SWIG will compile the interface file and generate code in regular C/C++ and the target programming language. SWIG will generate conversion code for functions with simple arguments; conversion code for complex types of arguments must be written by the programmer. The SWIG tool creates source code that provides the glue between C/C++ and the target language. Depending on the language, this glue comes in three forms: a shared library that an extant interpreter can link to as some form of extension module, or a shared library that can be linked to other programs compiled in the target language (for example, using Java Native Interface (JNI) in Java). a shared dynamic library source code that should be compiled and dynamically loaded (e.g. Node.js native extensions) SWIG is not used for calling interpreted functions by native code; this must be done by the programmer manually. == Example == SWIG wraps simple C declarations by creating an interface that closely matches the way in which the declarations would be used in a C program. For example, consider the following interface file: In this file, there are two functions sin() and strcmp(), a global variable Foo, and two constants STATUS and VERSION. When SWIG creates an extension module, these declarations are accessible as scripting language functions, variables, and constants respectively. In Python: == Purpose == There are two main reasons to embed a scripting engine in an existing C/C++ program: The program can then be customized far faster, via a scripting language instead of C/C++. The scripting engine may even be exposed to the end-user, so that they can automate common tasks by writing scripts. Even if the final product is not to contain the scripting engine, it may nevertheless be very useful for writing test scripts. There are several reasons to create dynamic libraries that can be loaded into extant interpreters, including: Provide access to a C/C++ library which has no equivalent in the scripting language. Write the whole program in the scripting language first, and after profiling, rewrite performance-critical code in C or C++. == History == SWIG is written in C and C++ and has been publicly available since February 1996. The initial author and main developer was David M. Beazley who developed SWIG while working as a graduate student at Los Alamos National Laboratory and the University of Utah and while on the faculty at the University of Chicago. Development is currently supported by an active group of volunteers led by William Fulton. SWIG has been released under a GNU General Public License. == Google Summer of Code == SWIG was a successful participant of Google Summer of Code in 2008, 2009, 2012. In 2008, SWIG got four slots. Haoyu Bai spent his summers on SWIG's Python 3.0 Backend, Jan Jezabek worked on Support for generating COM wrappers, Cheryl Foil spent her time on Comment 'Translator' for SWIG, and Maciej Drwal worked on a C backend. In 2009, SWIG again participated in Google Summer of Code. This time four students participated. Baozeng Ding worked on a Scilab module. Matevz Jekovec spent time on C++0x features. Ashish Sharma spent his summer on an Objective-C module, Miklos Vajna spent his time on PHP directors. In 2012, SWIG participated in Google Summer of Code. This time four out of five students successfully completed the project. Leif Middelschulte worked on a C target language module. Swati Sharma enhanced the Objective-C module. Neha Narang added the new module on JavaScript. Dmitry Kabak worked on source code documentation and Doxygen comments. == Alternatives == For Python, similar functionality is offered by SIP, Pybind11, and Boost's Boost.python library. == Projects using SWIG == ZXID (Apache License, Version 2.0) Symlabs SFIS (commercial) LLDB GNU Radio up to (including) version 3.8.x.x; later versions use Pybind11 Xapian TensorFlow Apache SINGA QuantLib Babeltrace
CodeSandbox
CodeSandbox is a cloud-based online integrated development environment (IDE) focused on web application development. It supports popular web technologies such as JavaScript, TypeScript, React, Vue.js, and Node.js. CodeSandbox allows users to create, edit, and deploy web applications directly from the browser with zero setup. CodeSandbox is widely used for front-end development, rapid prototyping, sharing code snippets, and real-time collaborative coding. It provides GitHub integration, templates for common frameworks, and a cloud-based development container for full-stack projects. == Templates == == Limitations == Slower performance for larger tasks compared to native IDEs Some features require a paid subscription Performance and storage limits for free-tier users Limited offline capabilities
Sample complexity
The sample complexity of a machine learning algorithm represents the number of training-samples that it needs in order to successfully learn a target function. More precisely, the sample complexity is the number of training-samples that we need to supply to the algorithm, so that the function returned by the algorithm is within an arbitrarily small error of the best possible function, with probability arbitrarily close to 1. There are two variants of sample complexity: The weak variant fixes a particular input-output distribution; The strong variant takes the worst-case sample complexity over all input-output distributions. The No free lunch theorem, discussed below, proves that, in general, the strong sample complexity is infinite, i.e. that there is no algorithm that can learn the globally-optimal target function using a finite number of training samples. However, if we are only interested in a particular class of target functions (e.g., only linear functions) then the sample complexity is finite, and it depends linearly on the VC dimension on the class of target functions. == Definition == Let X {\displaystyle X} be a space which we call the input space, and Y {\displaystyle Y} be a space which we call the output space, and let Z {\displaystyle Z} denote the product X × Y {\displaystyle X\times Y} . For example, in the setting of binary classification, X {\displaystyle X} is typically a finite-dimensional vector space and Y {\displaystyle Y} is the set { − 1 , 1 } {\displaystyle \{-1,1\}} . Fix a hypothesis space H {\displaystyle {\mathcal {H}}} of functions h : X → Y {\displaystyle h\colon X\to Y} . A learning algorithm over H {\displaystyle {\mathcal {H}}} is a computable map from Z {\displaystyle Z} to H {\displaystyle {\mathcal {H}}} . In other words, it is an algorithm that takes as input a finite sequence of training samples and outputs a function from X {\displaystyle X} to Y {\displaystyle Y} . Typical learning algorithms include empirical risk minimization, without or with Tikhonov regularization. Fix a loss function L : Y × Y → R ≥ 0 {\displaystyle {\mathcal {L}}\colon Y\times Y\to \mathbb {R} _{\geq 0}} , for example, the square loss L ( y , y ′ ) = ( y − y ′ ) 2 {\displaystyle {\mathcal {L}}(y,y')=(y-y')^{2}} , where h ( x ) = y ′ {\displaystyle h(x)=y'} . For a given distribution ρ {\displaystyle \rho } on X × Y {\displaystyle X\times Y} , the expected risk of a hypothesis (a function) h ∈ H {\displaystyle h\in {\mathcal {H}}} is E ( h ) := E ρ [ L ( h ( x ) , y ) ] = ∫ X × Y L ( h ( x ) , y ) d ρ ( x , y ) {\displaystyle {\mathcal {E}}(h):=\mathbb {E} _{\rho }[{\mathcal {L}}(h(x),y)]=\int _{X\times Y}{\mathcal {L}}(h(x),y)\,d\rho (x,y)} In our setting, we have h = A ( S n ) {\displaystyle h={\mathcal {A}}(S_{n})} , where A {\displaystyle {\mathcal {A}}} is a learning algorithm and S n = ( ( x 1 , y 1 ) , … , ( x n , y n ) ) ∼ ρ n {\displaystyle S_{n}=((x_{1},y_{1}),\ldots ,(x_{n},y_{n}))\sim \rho ^{n}} is a sequence of vectors which are all drawn independently from ρ {\displaystyle \rho } . Define the optimal risk E H ∗ = inf h ∈ H E ( h ) . {\displaystyle {\mathcal {E}}_{\mathcal {H}}^{}={\underset {h\in {\mathcal {H}}}{\inf }}{\mathcal {E}}(h).} Set h n = A ( S n ) {\displaystyle h_{n}={\mathcal {A}}(S_{n})} , for each sample size n {\displaystyle n} . h n {\displaystyle h_{n}} is a random variable and depends on the random variable S n {\displaystyle S_{n}} , which is drawn from the distribution ρ n {\displaystyle \rho ^{n}} . The algorithm A {\displaystyle {\mathcal {A}}} is called consistent if E ( h n ) {\displaystyle {\mathcal {E}}(h_{n})} probabilistically converges to E H ∗ {\displaystyle {\mathcal {E}}_{\mathcal {H}}^{}} . In other words, for all ϵ , δ > 0 {\displaystyle \epsilon ,\delta >0} , there exists a positive integer N {\displaystyle N} , such that, for all sample sizes n ≥ N {\displaystyle n\geq N} , we have Pr ρ n [ E ( h n ) − E H ∗ ≥ ε ] < δ . {\displaystyle \Pr _{\rho ^{n}}[{\mathcal {E}}(h_{n})-{\mathcal {E}}_{\mathcal {H}}^{}\geq \varepsilon ]<\delta .} The sample complexity of A {\displaystyle {\mathcal {A}}} is then the minimum N {\displaystyle N} for which this holds, as a function of ρ , ϵ {\displaystyle \rho ,\epsilon } , and δ {\displaystyle \delta } . We write the sample complexity as N ( ρ , ϵ , δ ) {\displaystyle N(\rho ,\epsilon ,\delta )} to emphasize that this value of N {\displaystyle N} depends on ρ , ϵ {\displaystyle \rho ,\epsilon } , and δ {\displaystyle \delta } . If A {\displaystyle {\mathcal {A}}} is not consistent, then we set N ( ρ , ϵ , δ ) = ∞ {\displaystyle N(\rho ,\epsilon ,\delta )=\infty } . If there exists an algorithm for which N ( ρ , ϵ , δ ) {\displaystyle N(\rho ,\epsilon ,\delta )} is finite, then we say that the hypothesis space H {\displaystyle {\mathcal {H}}} is learnable. In others words, the sample complexity N ( ρ , ϵ , δ ) {\displaystyle N(\rho ,\epsilon ,\delta )} defines the rate of consistency of the algorithm: given a desired accuracy ϵ {\displaystyle \epsilon } and confidence δ {\displaystyle \delta } , one needs to sample N ( ρ , ϵ , δ ) {\displaystyle N(\rho ,\epsilon ,\delta )} data points to guarantee that the risk of the output function is within ϵ {\displaystyle \epsilon } of the best possible, with probability at least 1 − δ {\displaystyle 1-\delta } . In probably approximately correct (PAC) learning, one is concerned with whether the sample complexity is polynomial, that is, whether N ( ρ , ϵ , δ ) {\displaystyle N(\rho ,\epsilon ,\delta )} is bounded by a polynomial in 1 / ϵ {\displaystyle 1/\epsilon } and 1 / δ {\displaystyle 1/\delta } . If N ( ρ , ϵ , δ ) {\displaystyle N(\rho ,\epsilon ,\delta )} is polynomial for some learning algorithm, then one says that the hypothesis space H {\displaystyle {\mathcal {H}}} is PAC-learnable. This is a stronger notion than being learnable. == Unrestricted hypothesis space: infinite sample complexity == One can ask whether there exists a learning algorithm so that the sample complexity is finite in the strong sense, that is, there is a bound on the number of samples needed so that the algorithm can learn any distribution over the input-output space with a specified target error. More formally, one asks whether there exists a learning algorithm A {\displaystyle {\mathcal {A}}} , such that, for all ϵ , δ > 0 {\displaystyle \epsilon ,\delta >0} , there exists a positive integer N {\displaystyle N} such that for all n ≥ N {\displaystyle n\geq N} , we have sup ρ ( Pr ρ n [ E ( h n ) − E H ∗ ≥ ε ] ) < δ , {\displaystyle \sup _{\rho }\left(\Pr _{\rho ^{n}}[{\mathcal {E}}(h_{n})-{\mathcal {E}}_{\mathcal {H}}^{}\geq \varepsilon ]\right)<\delta ,} where h n = A ( S n ) {\displaystyle h_{n}={\mathcal {A}}(S_{n})} , with S n = ( ( x 1 , y 1 ) , … , ( x n , y n ) ) ∼ ρ n {\displaystyle S_{n}=((x_{1},y_{1}),\ldots ,(x_{n},y_{n}))\sim \rho ^{n}} as above. The No Free Lunch Theorem says that without restrictions on the hypothesis space H {\displaystyle {\mathcal {H}}} , this is not the case, i.e., there always exist "bad" distributions for which the sample complexity is arbitrarily large. Thus, in order to make statements about the rate of convergence of the quantity sup ρ ( Pr ρ n [ E ( h n ) − E H ∗ ≥ ε ] ) , {\displaystyle \sup _{\rho }\left(\Pr _{\rho ^{n}}[{\mathcal {E}}(h_{n})-{\mathcal {E}}_{\mathcal {H}}^{}\geq \varepsilon ]\right),} one must either constrain the space of probability distributions ρ {\displaystyle \rho } , e.g. via a parametric approach, or constrain the space of hypotheses H {\displaystyle {\mathcal {H}}} , as in distribution-free approaches. == Restricted hypothesis space: finite sample-complexity == The latter approach leads to concepts such as VC dimension and Rademacher complexity which control the complexity of the space H {\displaystyle {\mathcal {H}}} . A smaller hypothesis space introduces more bias into the inference process, meaning that E H ∗ {\displaystyle {\mathcal {E}}_{\mathcal {H}}^{}} may be greater than the best possible risk in a larger space. However, by restricting the complexity of the hypothesis space it becomes possible for an algorithm to produce more uniformly consistent functions. This trade-off leads to the concept of regularization. It is a theorem from VC theory that the following three statements are equivalent for a hypothesis space H {\displaystyle {\mathcal {H}}} : H {\displaystyle {\mathcal {H}}} is PAC-learnable. The VC dimension of H {\displaystyle {\mathcal {H}}} is finite. H {\displaystyle {\mathcal {H}}} is a uniform Glivenko-Cantelli class. This gives a way to prove that certain hypothesis spaces are PAC learnable, and by extension, learnable. === An example of a PAC-learnable hypothesis space === X = R d , Y = { − 1 , 1 } {\displaystyle X=\mathbb {R} ^{d},Y=\{-1,1\}} , and let H {\displaystyle {\mathcal {H}}} be the space of affine functions on X {\displaystyle X} , that is, functions of the form x ↦ ⟨ w , x ⟩ + b {\displaystyle x\mapsto \langl
Software diversity
Software diversity is a research field about the comprehension and engineering of diversity in the context of software. == Areas == The different areas of software diversity are discussed in surveys on diversity for fault-tolerance or for security. The main areas are: design diversity, n-version programming, data diversity for fault tolerance randomization software variability == Techniques == === Code transformations === It is possible to amplify software diversity through automated transformation processes that create synthetic diversity. A "multicompiler" is compiler embedding a diversification engine. A multi-variant execution environment (MVEE) is responsible for selecting the variant to execute and compare the output. Fred Cohen was among the very early promoters of such an approach. He proposed a series of rewriting and code reordering transformations that aim at producing massive quantities of different versions of operating systems functions. These ideas have been developed over the years and have led to the construction of integrated obfuscation schemes to protect key functions in large software systems. Another approach to increase software diversity of protection consists in adding randomness in certain core processes, such as memory loading. Randomness implies that all versions of the same program run differently from each other, which in turn creates a diversity of program behaviors. This idea was initially proposed and experimented by Stephanie Forrest and her colleagues. Recent work on automatic software diversity explores different forms of program transformations that slightly vary the behavior of programs. The goal is to evolve one program into a population of diverse programs that all provide similar services to users, but with a different code. This diversity of code enhances the protection of users against one single attack that could crash all programs at the same time. Transformation operators include: code layout randomization: reorder functions in code globals layout randomization: reorder and pad globals stack variable randomization: reorder variables in each stack frame heap layout randomization === Natural software diversity === It is known that some functionalities are available in multiple interchangeable implementations. This natural diversity can be exploited, for example it has been shown valuable to increase security in cloud systems.