Amazon Rekognition is a cloud-based software as a service (SaaS) computer vision platform that was launched in 2016. It has been sold to, and used by, a number of United States government agencies, including U.S. Immigration and Customs Enforcement (ICE) and Orlando, Florida police, as well as private entities. == Capabilities == Rekognition provides a number of computer vision capabilities, which can be divided into two categories: Algorithms that are pre-trained on data collected by Amazon or its partners, and algorithms that a user can train on a custom dataset. As of July 2019, Rekognition provides the following computer vision capabilities. === Pre-trained algorithms === Celebrity recognition in images Facial attribute detection in images, including gender, age range, emotions (e.g. happy, calm, disgusted), whether the face has a beard or mustache, whether the face has eyeglasses or sunglasses, whether the eyes are open, whether the mouth is open, whether the person is smiling, and the location of several markers such as the pupils and jaw line. People Pathing enables tracking of people through a video. An advertised use-case of this capability is to track sports players for post-game analysis. Text detection and classification in images Unsafe visual content detection === Algorithms that a user can train on a custom dataset === SearchFaces enables users to import a database of images with pre-labeled faces, to train a machine learning model on this database, and to expose the model as a cloud service with an API. Then, the user can post new images to the API and receive information about the faces in the image. The API can be used to expose a number of capabilities, including identifying faces of known people, comparing faces, and finding similar faces in a database. Face-based user verification == History and use == === 2017 === In late 2017, the Washington County, Oregon Sheriff's Office began using Rekognition to identify suspects' faces. Rekognition was marketed as a general-purpose computer vision tool, and an engineer working for Washington County decided to use the tool for facial analysis of suspects. Rekognition was offered to the department for free, and Washington County became the first US law enforcement agency known to use Rekognition. In 2018, the agency logged over 1,000 facial searches. The county, according to the Washington Post, by 2019 was paying about $7 a month for all of its searches. The relationship was unknown to the public until May 2018. In 2018, Rekognition was also used to help identify celebrities during a royal wedding telecast. === 2018 === In April 2018, it was reported that FamilySearch was using Rekognition to enable their users to "see which of their ancestors they most resemble based on family photographs". In early 2018, the FBI also began using it as a pilot program for analyzing video surveillance. In May 2018, it was reported by the ACLU that Orlando, Florida was running a pilot using Rekognition for facial analysis in law enforcement, with that pilot ending in July 2019. After the report, on June 22, 2018, Gizmodo reported that Amazon workers had written a letter to CEO Jeff Bezos requesting he cease selling Rekognition to US law enforcement, particularly ICE and Homeland Security. A letter was also sent to Bezos by the ACLU. On June 26, 2018, it was reported that the Orlando police force had ceased using Rekognition after their trial contract expired, reserving the right to use it in the future. The Orlando Police Department said that they had "never gotten to the point to test images" due to old infrastructure and low bandwidth. In July 2018, the ACLU released a test showing that Rekognition had falsely matched 28 members of Congress with mugshot photos, particularly Congresspeople of color. 25 House members afterwards sent a letter to Bezos, expressing concern about Rekognition. Amazon responded saying the Rekognition test had generated 80 percent confidence, while it recommended law enforcement only use matches rated at 99 percent confidence. The Washington Post states that Oregon instead has officers pick a "best of five" result, instead of adhering to the recommendation. In September 2018, it was reported that Mapillary was using Rekognition to read the text on parking signs (e.g. no stopping, no parking, or specific parking hours) in cities. In October 2018, it was reported that Amazon had earlier that year pitched Rekognition to U.S. Immigration and Customs Enforcement agency. Amazon defended government use of Rekognition. On December 1, 2018, it was reported that 8 Democratic lawmakers had said in a letter that Amazon had "failed to provide sufficient answers" about Rekognition, writing that they had "serious concerns that this type of product has significant accuracy issues, places disproportionate burdens on communities of color, and could stifle Americans' willingness to exercise their First Amendment rights in public." === 2019 === In January 2019, MIT researchers published a peer-reviewed study asserting that Rekognition had more difficulty in identifying dark-skinned females than competitors such as IBM and Microsoft. In the study, Rekognition misidentified darker-skinned women as men 31% of the time, but made no mistakes for light-skinned men. Amazon called the report "misinterpreted results" of the research with an improper "default confidence threshold." In January 2019, Amazon's shareholders "urged Amazon to stop selling Rekognition software to law enforcement agencies." Amazon in response defended its use of Rekognition, but supported new federal oversight and guidelines to "make sure facial recognition technology cannot be used to discriminate." In February 2019, it was reported that Amazon was collaborating with the National Institute of Standards and Technology (NIST) on developing standardized tests to improve accuracy and remove bias with facial recognition. In March 2019, an open letter regarding Rekognition was sent by a group of prominent AI researchers to Amazon, criticizing its sale to law enforcement with around 50 signatures. In April 2019, Amazon was told by the Securities and Exchange Commission that they had to vote on two shareholder proposals seeking to limit Rekognition. Amazon argued that the proposals were an "insignificant public policy issue for the Company" not related to Amazon's ordinary business, but their appeal was denied. The vote was set for May. The first proposal was tabled by shareholders. On May 24, 2019, 2.4% of shareholders voted to stop selling Rekognition to government agencies, while a second proposal calling for a study into Rekognition and civil rights had 27.5% support. In August 2019, the ACLU again used Rekognition on members of government, with 26 of 120 lawmakers in California flagged as matches to mugshots. Amazon stated the ACLU was "misusing" the software in the tests, by not dismissing results that did not meet Amazon's recommended accuracy threshold of 99%. By August 2019, there had been protests against ICE's use of Rekognition to surveil immigrants. In March 2019, Amazon announced a Rekognition update that would improve emotional detection, and in August 2019, "fear" was added to emotions that Rekognition could detect. === 2020 === In June 2020, Amazon announced it was implementing a one-year moratorium on police use of Rekognition, in response to the George Floyd protests. === 2024 === The Department of Justice disclosed that the FBI is initiating the use of Amazon Rekognition. The DOJ's AI inventory revealed the FBI's "Project Tyr" aims to customize Rekognition to identify nudity, weapons, explosives, and other information from lawfully acquired media. === 2025 === In late 2025, the New York Times reported that scientist, Dr. Jürgen Matthäus, retired from as the head of research at the U.S. Holocaust Memorial Museum in Washington, D.C., used Amazon Rekognition to identify the shooter in the Holocaust photograph known as The Last Jew in Vinnitsa "with more than 99 percent certainty" — as Jakobus Onnen (1906–1943), a teacher from Tichelwarf near Weener in East Frisia who had been a member of the SS since 1934 and was later killed in action near Zhitomir in 1943. The photographer and victim remain unidentified. == Controversy regarding facial analysis == === Racial and gender bias === In 2018, MIT researchers Joy Buolamwini and Timnit Gebru published a study called Gender Shades. In this study, a set of images was collected, and faces in the images were labeled with face position, gender, and skin tone information. The images were run through SaaS facial recognition platforms from Face++, IBM, and Microsoft. In all three of these platforms, the classifiers performed best on male faces (with error rates on female faces being 8.1% to 20.6% higher than error rates on male faces), and they performed worst on dark female faces (with error rates ranging from 20.8% to 30.4%). The authors hypothesized that this discr
Lazy learning
(Not to be confused with the lazy learning regime, see Neural tangent kernel). In machine learning, lazy learning is a learning method in which generalization of the training data is, in theory, delayed until a query is made to the system, as opposed to eager learning, where the system tries to generalize the training data before receiving queries. The primary motivation for employing lazy learning, as in the K-nearest neighbors algorithm, used by online recommendation systems ("people who viewed/purchased/listened to this movie/item/tune also ...") is that the data set is continuously updated with new entries (e.g., new items for sale at Amazon, new movies to view at Netflix, new clips at YouTube, new music at Spotify or Pandora). Because of the continuous update, the "training data" would be rendered obsolete in a relatively short time especially in areas like books and movies, where new best-sellers or hit movies/music are published/released continuously. Therefore, one cannot really talk of a "training phase". Lazy classifiers are most useful for large, continuously changing datasets with few attributes that are commonly queried. Specifically, even if a large set of attributes exist - for example, books have a year of publication, author/s, publisher, title, edition, ISBN, selling price, etc. - recommendation queries rely on far fewer attributes - e.g., purchase or viewing co-occurrence data, and user ratings of items purchased/viewed. == Advantages == The main advantage gained in employing a lazy learning method is that the target function will be approximated locally, such as in the k-nearest neighbor algorithm. Because the target function is approximated locally for each query to the system, lazy learning systems can simultaneously solve multiple problems and deal successfully with changes in the problem domain. At the same time they can reuse a lot of theoretical and applied results from linear regression modelling (notably PRESS statistic) and control. It is said that the advantage of this system is achieved if the predictions using a single training set are only developed for few objects. This can be demonstrated in the case of the k-NN technique, which is instance-based and function is only estimated locally. == Disadvantages == Theoretical disadvantages with lazy learning include: The large space requirement to store the entire training dataset. In practice, this is not an issue because of advances in hardware and the relatively small number of attributes (e.g., as co-occurrence frequency) that need to be stored. Particularly noisy training data increases the case base unnecessarily, because no abstraction is made during the training phase. In practice, as stated earlier, lazy learning is applied to situations where any learning performed in advance soon becomes obsolete because of changes in the data. Also, for the problems for which lazy learning is optimal, "noisy" data does not really occur - the purchaser of a book has either bought another book or hasn't. Lazy learning methods are usually slower to evaluate. In practice, for very large databases with high concurrency loads, the queries are not postponed until actual query time, but recomputed in advance on a periodic basis - e.g., nightly, in anticipation of future queries, and the answers stored. This way, the next time new queries are asked about existing entries in the database, the answers are merely looked up rapidly instead of having to be computed on the fly, which would almost certainly bring a high-concurrency multi-user system to its knees. Larger training data also entail increased cost. Particularly, there is the fixed amount of computational cost, where a processor can only process a limited amount of training data points. There are standard techniques to improve re-computation efficiency so that a particular answer is not recomputed unless the data that impact this answer has changed (e.g., new items, new purchases, new views). In other words, the stored answers are updated incrementally. This approach, used by large e-commerce or media sites, has long been used in the Entrez portal of the National Center for Biotechnology Information (NCBI) to precompute similarities between the different items in its large datasets: biological sequences, 3-D protein structures, published-article abstracts, etc. Because "find similar" queries are asked so frequently, the NCBI uses highly parallel hardware to perform nightly recomputation. The recomputation is performed only for new entries in the datasets against each other and against existing entries: the similarity between two existing entries need not be recomputed. == Examples of Lazy Learning Methods == K-nearest neighbors, which is a special case of instance-based learning. Local regression. Lazy naive Bayes rules, which are extensively used in commercial spam detection software. Here, the spammers keep getting smarter and revising their spamming strategies, and therefore the learning rules must also be continually updated.
GasBuddy
GasBuddy is a technology company headquartered in Dallas, United States, that offers mobile applications and websites for tracking crowd-sourced locations and prices of gas stations and convenience stores in the United States and Canada. Their platforms offer information sourced from users, gas station operators, and partner companies. They also provide business-to-business services to gas stations and convenience store owners. == History == GasBuddy was founded in Minneapolis in 2000 by Dustin Coupal, Jason Toews as a community website for sharing gas prices. In 2004, they filed as a for-profit corporation in Minnesota under the name GasBuddy Organization Inc. In 2009, GasBuddy launched OpenStore, a platform that allows convenience stores to build and manage their own mobile apps. In 2010, the company launched its own mobile apps that allowed users to input gas prices from their smartphones. In 2013, Oil Price Information Service (OPIS), a subsidiary of UCG, acquired GasBuddy. OPIS is a provider of petroleum pricing and news for businesses. In 2016, IHS acquired OPIS, separating from GasBuddy, which remained with UCG as a subsidiary company. Initially only available in the United States and Canada, GasBuddy launched in Australia in March 2016. Also in that year, GasBuddy released a completely redesigned app, its first major redesign since its release in 2010. GasBuddy also unveiled a new logo and launched GasBuddy Business Pages. GasBuddy shut down the Australian version of their app in 2022. In 2017, GasBuddy launched a gas savings program titled "Pay with GasBuddy" intended to let consumers save at gas stations in the United States. In the same year, GasBuddy was involved in a lawsuit with Reveal Mobile, a location-based marketing company, over the sale of user location data. It was revealed that GasBuddy sold information on more than 4.5 million users to Reveal each month for $9.50 per 1000 users. According to CNET, that information included "users' latitude, longitude, IP address, and time stamps on the data collected," which sparked concern in the media and between its users. In 2021, the GasBuddy app rose to the most popular app on both Android and iPhone platforms in the wake of the Colonial Pipeline ransomware attack PDI acquired GasBuddy in 2021.
Contract management software
Contract management software constitutes software and associated data management used to support contract management, contract lifecycle management, and contractor management on projects in the procurement of goods and services. It may be used together with project management software. == History == Historically, contract management was seen as a "paper-intensive" process. Early steps from the early 2000's reported by the Aberdeen Group required extensive data conversion work to enable documents to be handled electronically. With the adoption of the European Union's General Data Protection Regulation (GDPR) in 2016, companies needed to take additional steps in regards to contract management. Each data responsible entity was obliged to sign data processing agreements (DPAs) with the various vendors, who treat personal data on behalf of the data responsible. DPAs need to be regularly controlled, adjusted and renewed, which adds an extra agreement to such vendors or at least an extra DPA addendum to each agreement. By 2018, Ardent Partner's research had found that software used for automating contract management activities was being more extensively used among major companies or businesses with "Best-in-Class" procurement teams. Contract management process automation was found to be closely linked with more effective internal business collaboration, standardization and risk management. == Advantages and key functions == Using contract management software can have multiple benefits compared to manually managing paper contracts. This software can help keep track of multiple activities and can have features for automating administration, ensuring compliance, monitoring risk, running reports and triggering alerts. In addition to these types of features, contract management software systems provide a centralized repository for employees to quickly access all contracts worldwide in one place. Contract management software is produced by many companies, working on a range of scales and offering varying degrees of customizability. Basic functions should include the ability to store contract documents, track changes to contract documents, search documents for a particular criterion, send key date alerts and to report required aspects of the contract. Other functions include managing a new contract request, capturing related data, following a document through a review and approval process, and collecting digital signatures. Contract management software may also be an aid to project portfolio management and spend analysis, and may also monitor KPIs. Leading contract management software provides contract visibility, monitoring, and compliance to automate and streamline the contract lifecycle process. Contract management software which uses artificial intelligence (AI) can identify contract types based on pattern recognition. AI contracting software trains its algorithms on a set of contract data to recognize patterns and extract variables such as clauses, dates, and parties. It also offers simple prediction capabilities, by sorting through a large volume of contracts and flagging individual contracts based on specified criteria. AI software can also read contracts in multiple formats and languages, extract contract data, and provide analytics. It can reduce the risk of human error in contract drafting and review. A centralized repository provides a critical advantage allowing for all contract documents to be stored within one location. Having contracts stored in multiple locations can delay and interrupt the contracting process. == Contract risk management software (CRMS) for capital projects == Very large enterprises, such as capital expenditure (capex) projects, involve multiple parties and high risk and uncertainty. They are unlike traditional operating contracts in that they are subject to shared deadlines in unique situations. As the complexity of these unique projects increases, the relationships between parties become more important. This requires contract management software, or contract risk management software (CRMS), to become more dynamic and responsive. The terms of these capex contracts necessarily involve assumptions at the start of the process and are likely to change over the lifetime of the project lifecycle. For this reason, CRMS must be capable of recording one single instance of agreed changes to contract terms and incorporating these changes in an auditable and legally robust way. With multiple decision makers involved, CRMS should also make accountability more transparent and enable faster decisions about variation proposals.
Just This Once
Just This Once is a 1993 romance novel written in the style of Jacqueline Susann by a Macintosh IIcx computer named "Hal" in collaboration with its programmer, Scott French. French reportedly spent $40,000 and 8 years developing an artificial intelligence program to analyze Susann's works and attempt to create a novel that Susann might have written. A legal dispute between the estate of Jacqueline Susann and the publisher resulted in a settlement to split the profits, and the book was referenced in several legal journal articles about copyright laws. The book had two small print runs totaling 35,000 copies, receiving mixed reviews. == Creation == The novel's creation spanned the fields of artificial intelligence, expert systems, and natural language processing. Scott French first scanned and analyzed portions of two books by Jacqueline Susann, Valley of the Dolls and Once Is Not Enough, to determine constituents of Susann's writing style, which French stated was the most difficult task. This analysis extracted several hundred components including frequency and type of sexual acts and sentence structure. "Once you're there, the writer's style emerges, part of her actual personality comes out, and the computer can be programmed to make a story." French also created several thousand rules to govern tone, plotting, scenes, and characters. The text generated by Hal, the computer, was intended to mimic what Susann might have written, although the output required significant editing. French credits Hal's work with "almost 100% of the plot, 100% of the theme and style." French estimates that he wrote 10% of the prose, the computer Hal wrote about 25% of the prose, and the remaining two-thirds was more of a collaboration between the two. A typical scenario to write a scene would involve Hal asking questions that French would answer (for example, Hal might ask about the "cattiness factor" involved in a meeting between two key female characters, and French would reply with a range of 1 to 10), and the computer would then generate a few sentences to which French would make minor edits. The process would repeat for the next few sentences until the scene was written. == Legal issues == Jacqueline Susann's publisher was skeptical of the legality of Just This Once, although French doubted that an author's thought processes could be copyrighted. Susann's estate reportedly threatened to sue Scott French but the parties settled out of court; the settlement involved splitting profits between the parties but the terms of the settlement were not disclosed. The publication of Just This Once raised questions in the legal profession concerning how copyright law applies to computer-generated works derived from an analysis of other copyrighted works, and whether the generation of such works infringes on copyright. The publications on this topic suggested that the copyright laws of the time were ill-equipped to deal with computer-generated creative works. == Reception == The book's publisher Steven Shragis of Carol Group said of the novel, "I'm not going to say this is a great literary work, but it's every bit as good as anything out in this field, and better than an awful lot." The novel received some positive early reviews. In USA Today, novelist Thomas Gifford compared Just This Once to another novel in the same genre, American Star by Jackie Collins. Gifford concluded: "If you do like this stuff, you'd be much, much better off with the one written by the computer." The Dead Jackie Susann Quarterly declared that Susann "would be proud. Lots of money, sleaze, disease, death, oral sex, tragedy and the good girl gone bad." Other reviews were mixed. Publishers Weekly wrote, "If the books of Jacqueline Susann and Harold Robbins seem formulaic, this debut novel of sin and success in Las Vegas outdoes them all. And that, in a way, is the point.... All novelty rests in the conceit of computer authorship, not in the story itself." Library Journal stated "French invested eight years and $50,000 in a scheme to use artificial intelligence to fulfill his authentic, if dubious, desire to generate a trashy novel a la Jacqueline Susann. Shallow, beautiful-people characters are flatly conceived and randomly accessed in a formulaic plot ... a sexy, boring morality tale. Of possible interest to computer buffs for its use of Expert Systems and the virtual promise of more worthy possibilities; others should read Susann." Kirkus Reviews wrote: "The deal here is that author French is not the author, he's just the midwife, having allegedly programmed his computer to write about our times just the way Susann would... almost perfectly capturing glamorous Jackie's turgid but E-Z reading prose style and ultrareliable mix of sex, glitz, dope 'n' despair.... One wonders, though, if French's tale spinning PC will do as well on the talkshows as Jackie did. The computer weenies have been trying to tell us for years, garbage in-garbage out."
Sequence labeling
In machine learning, sequence labeling is a type of pattern recognition task that involves the algorithmic assignment of a categorical label to each member of a sequence of observed values. A common example of a sequence labeling task is part of speech tagging, which seeks to assign a part of speech to each word in an input sentence or document. Sequence labeling can be treated as a set of independent classification tasks, one per member of the sequence. However, accuracy is generally improved by making the optimal label for a given element dependent on the choices of nearby elements, using special algorithms to choose the globally best set of labels for the entire sequence at once. As an example of why finding the globally best label sequence might produce better results than labeling one item at a time, consider the part-of-speech tagging task just described. Frequently, many words are members of multiple parts of speech, and the correct label of such a word can often be deduced from the correct label of the word to the immediate left or right. For example, the word "sets" can be either a noun or verb. In a phrase like "he sets the books down", the word "he" is unambiguously a pronoun, and "the" unambiguously a determiner, and using either of these labels, "sets" can be deduced to be a verb, since nouns very rarely follow pronouns and are less likely to precede determiners than verbs are. But in other cases, only one of the adjacent words is similarly helpful. In "he sets and then knocks over the table", only the word "he" to the left is helpful (cf. "...picks up the sets and then knocks over..."). Conversely, in "... and also sets the table" only the word "the" to the right is helpful (cf. "... and also sets of books were ..."). An algorithm that proceeds from left to right, labeling one word at a time, can only use the tags of left-adjacent words and might fail in the second example above; vice versa for an algorithm that proceeds from right to left. Most sequence labeling algorithms are probabilistic in nature, relying on statistical inference to find the best sequence. The most common statistical models in use for sequence labeling make a Markov assumption, i.e. that the choice of label for a particular word is directly dependent only on the immediately adjacent labels; hence the set of labels forms a Markov chain. This leads naturally to the hidden Markov model (HMM), one of the most common statistical models used for sequence labeling. Other common models in use are the maximum entropy Markov model and conditional random field.
Microsoft Teams
Microsoft Teams is a team collaboration platform developed by Microsoft as part of the Microsoft 365 suite. It offers features such as workspace chat, video conferencing, file storage, and integration with both Microsoft and third-party applications and services. Teams gradually replaced earlier Microsoft messaging and collaboration platforms, including Skype for Business, Skype, Flip, and Microsoft Classroom. The platform saw significant growth during the COVID-19 pandemic, alongside competitors such as Zoom, Slack, and Google Meet, as organizations shifted to remote work and virtual meetings. As of January 2023, Microsoft reported approximately 280 million monthly active users. == History == On August 29, 2007, Microsoft acquired Parlano, the developer of the persistent group chat tool MindAlign. Years later, on March 4, 2016, Microsoft considered acquiring Slack for $8 billion. However, the proposal was reportedly opposed by Bill Gates, who advocated for focusing on enhancing Skype for Business instead. Lu Qi, then executive vice president of Applications and Services, had led the initiative to pursue the Slack acquisition. Following Lu's departure later that year, Microsoft announced Microsoft Teams on November 2, 2016, at an event in New York City, positioning it as a direct competitor to Slack. Teams launched worldwide on March 14, 2017. The service was initially led by corporate vice president Brian MacDonald. In response to the launch, Slack published a full-page advertisement in The New York Times welcoming the competition and outlining its product philosophy. Although Slack was used by 28 companies in the Fortune 100, The Verge wrote that executives would question paying for the service if Teams provides a similar function in their company's existing Office 365 subscription. However, ZDNET noted that the platforms initially served different markets, as Teams did not support external users, making it less appealing to small businesses and freelancers, a limitation Microsoft later addressed. In response to Teams' announcement, Slack deepened in-product integration with Google services. In May 2017, Microsoft announced that Teams would replace Microsoft Classroom in Office 365 Education. A free version of Teams was released on July 12, 2018, offering most core features at no cost, albeit with limits on users and storage. In January 2019, Microsoft introduced updates targeting "Firstline Workers" to improve Teams’ performance across shared or limited-access devices. In September 2019, Microsoft announced the retirement of Skype for Business in favor of Teams, which took effect on July 31, 2021. In early 2020, Microsoft introduced a push-to-talk "Walkie Talkie" feature aimed at firstline workers using smartphones and tablets over Wi-Fi or cellular networks. The COVID-19 pandemic significantly boosted usage of Teams. On March 19, 2020, Microsoft reported 44 million daily active users. In April, the platform logged 4.1 billion meeting minutes in a single day. A public preview of Microsoft Teams for Linux was released in December 2019, but the Linux client was discontinued in 2022. In July 2020, Microsoft shut down its video game livestreaming platform Mixer, and announced that some of its technologies would be repurposed for use in Teams. On February 28, 2025, Microsoft announced that Skype would be fully retired on May 5, 2025, with users given options to export their data or transition to Microsoft Teams. In October 2025, together with other Microsoft 365 suite apps, Teams had its logo updated. == Usage == == Underlying software == Microsoft Teams, as part of the Microsoft 365 suite, utilizes SharePoint and Exchange Online. Each Team, Shared Channel, and Private Channel has its own Microsoft 365 Group and SharePoint Site used for file storage. Messages are stored in Cosmos DB and are journaled to Exchange Online mailboxes. Private messages, including messages in Private Channels, are journaled to the sender and recipients' mailboxes. Public Channel messages are journaled to their corresponding Team's group mailbox, whereas, messages from Shared Channels are journaled to their own mailboxes. Contacts and voicemail are stored in Exchange Online. Microsoft Teams client is a web-based desktop app, originally developed on top of the Electron framework which combines the Chromium rendering engine and the Node.js JavaScript platform. Version 2.0 client was rebuilt using the Evergreen version of Microsoft Edge WebView2 in place of Electron. == Features == === Chats === Teams allows users to communicate in two-way persistent chats with one or multiple participants. Participants can message using text, emojis, stickers and gifs, as well as sharing links and files. In August 2022, the chat feature was updated for "chat with yourself"; allowing for the organization of files, notes, comments, images, and videos within a private chat tab. === Teams === Teams allows communities, groups, or teams to contribute in a shared workspace where messages and digital content on a specific topic are shared. Team members can join through an invitation sent by a team administrator or owner or sharing of a specific URL. Teams for Education allows admins and teachers to set up groups for classes, professional learning communities (PLCs), staff members, and everyone. === Channels === Channels allow team members to communicate without the use of email or group SMS (texting). Users can reply to posts with text, images, GIFs, and image macros. Direct messages send private messages to designated users rather than the entire channel. Connectors can be used within a channel to submit information contacted through a third-party service. Connectors include Mailchimp, Facebook Pages, Twitter, Power BI and Bing News. === Group conversations === Ad-hoc groups can be created to share instant messaging, audio calls (VoIP), and video calls inside the client software. === Telephone replacement === A feature on one of the higher cost licencing tiers allows connectivity to the public switched telephone network (PSTN) telephone system. This allows users to use Teams as if it were a telephone, making and receiving calls over the PSTN, including the ability to host "conference calls" with multiple participants. === Meeting === Meetings can be scheduled with multiple participants able to share audio, video, chat and presented content with all participants. Multiple users can connect via a meeting link. Automated minutes are possible using the recording and transcript features. Teams has a plugin for Microsoft Outlook to schedule a Teams Meeting in Outlook for a specific date and time and invite others to attend. If a meeting is scheduled within a channel, users visiting the channel are able to see if a meeting is in progress. ==== Teams Live Events ==== Teams Live Events replaces Skype Meeting Broadcast for users to broadcast to 10,000 participants on Teams, Yammer, or Microsoft Stream. ==== Breakout Rooms ==== Breakout rooms split a meeting into small groups. This is often utilized for collaboration during trainings or any environment where having all participants speak at once could be disruptive or unfeasible. Breakout rooms can be set by the hosts to a certain length of time, after which all participants will automatically rejoin the main meeting room. ==== Front Row ==== Front Row adjusts the layout of the viewer's screen, placing the speaker or content in the center of the gallery with other meeting participant's video feeds reduced in size and located below the speaker. === Education === Microsoft Teams for Education allows teachers to distribute, provide feedback, and grade student assignments turned in via Teams using the Assignments tab through Office 365 for Education subscribers. Quizzes can also be assigned to students through an integration with Office Forms. === Protocols === Microsoft Teams is based on a number of Microsoft-specific protocols. Video conferences are realized over the protocol MNP24, known from the Skype consumer version. VoIP and video conference clients based on SIP and H.323 need special gateways to connect to Microsoft Teams servers. With the help of Interactive Connectivity Establishment (ICE), clients behind Network address translation routers and restrictive firewalls are also able to connect, if peer-to-peer is not possible. === Integrations === Microsoft Teams has integrations through Microsoft AppSource, its integration marketplace. In 2020, Microsoft partnered with KUDO, a cloud-based solution with language interpretation, to allow integrated language meeting controls. In June 2022, an update was released using AI to improve call audio through the elimination of background feedback loops and cancelling non-vocal audio. == Anti-trust controversy == In July 2023, the European Commission opened an anti-trust investigation into the possibility that Microsoft unfairly used its office suite market power to increase sales of Teams and hurt