Various observers have predicted the end of Wikipedia since it rose to prominence, with potential pitfalls from lack of quality-control, artificial intelligence or inconsistencies among contributors. Alternative online encyclopedias have been proposed as replacements for Wikipedia, including WolframAlpha, as well as the both now-defunct Knol (from Google) and Owl (from AOL). A 2013 review raised alarms regarding Wikipedia's shortcomings on hoaxes, on vandalism, an imbalance of material, and inadequate quality control of articles. Earlier critiques lamented the vulgar content and absence of sufficient references in articles. Others suggest that the unwarranted deletion of useful articles from Wikipedia may portend its end, which itself inspired the creation of the now inactive Deletionpedia. Contrary to such predictions, Wikipedia has constantly grown in both size and influence. Recent developments with artificial intelligence in Wikimedia projects have prompted new predictions that AI applications, which consume free and open content, will replace Wikipedia. == Personnel == Wikipedia is crowdsourced by a few million volunteer editors. Of the millions of registered editors, only tens of thousands contribute the majority of its contents, and a few thousand do quality control and maintenance work. As the encyclopedia expanded in the 2010s, the number of active editors did not grow proportionately. Various sources predicted that Wikipedia will eventually have too few editors to be functional and collapse from lack of participation. English Wikipedia has 818 volunteer administrators who perform various functions, including functions similar to those carried out by a forum moderator. Critics have described their actions as harsh, bureaucratic, biased, unfair, or capricious and predicted that the resulting outrage would lead to the site's closure. Various 2012 articles reported that a decline in English Wikipedia's recruitment of new administrators could end Wikipedia. === Decline in editors (2014–2015) === A 2014 trend analysis published in The Economist stated that "The number of editors for the English-language version has fallen by a third in seven years." The attrition rate for active editors in English Wikipedia was described by The Economist as substantially higher than in other (non-English) Wikipedias. It reported that in other languages, the number of "active editors" (those with at least five edits per month) has been relatively constant since 2008: some 42,000 editors, with narrow seasonal variances of about 2,000 editors up or down. In the English Wikipedia, the number of active editors peaked in 2007 at about 50,000 editors, and fell to 30,000 editors in 2014. Given that the trend analysis published in The Economist presented the number of active editors for non-English Wikipedias as remaining relatively constant, sustaining their numbers at approximately 42,000 active editors, the contrast pointed to the effectiveness of Wikipedia in those languages to retain their active editors on a renewable and sustained basis. Though different language versions of Wikipedia have different policies, no comment identified a particular policy difference as potentially making a difference in the rate of editor attrition for English Wikipedia. Editor count showed a slight uptick a year later, and no clear trend after that. In a 2013 article, Tom Simonite of MIT Technology Review said that for several years running, the number of Wikipedia editors had been falling, and cited the bureaucratic structure and rules as a factor. Simonite alleged that some Wikipedians use the labyrinthine rules and guidelines to dominate others and have a vested interest in keeping the status quo. A January 2016 article in Time by Chris Wilson said Wikipedia might lose many editors because a collaboration of occasional editors and smart software will take the lead. Andrew Lih and Andrew Brown both maintain editing Wikipedia with smartphones is difficult and discourages new potential contributors. Lih alleges there is serious disagreement among existing contributors on how to resolve this. In 2015, Lih feared for Wikipedia's long-term future while Brown feared problems with Wikipedia would remain and rival encyclopedias would not replace it. == Viewers and fundraisers == As of 2015, with more viewing by smartphones, there had been a marked decline in persons who viewed Wikipedia from their computers, and according to The Washington Post "[people are] far less likely to donate". At the time, the Wikimedia Foundation reported reserves equivalent to one year's budgeted expenditures. On the other hand, the number of paid staff had ballooned, so those expenses increased. In 2021, Andreas Kolbe, a former co-editor-in-chief of The Signpost, wrote that the Wikimedia Foundation was reaching its 10-year goal of a US$100 million endowment, five years earlier than planned, which may surprise donors and users around the world who regularly see Wikipedia fundraising banners. He also said accounting methods disguise the size of operating surpluses, top managers earn $300,000 – 400,000 a year, and over 40 people work exclusively on fundraising. == Artificial intelligence == Wikipedia faces a decline in human visitors, raising concerns about its long-term sustainability and community participation. The Wikimedia Foundation (WMF), when reporting this decline, attributed this in part to the lack of clicks from users of large language models and search engines that are using content from Wikipedia. Data published in August 2025 showed that after the launch of ChatGPT and the rise of other AI-powered search summaries, some types of articles on Wikipedia — especially those that closely resemble the kind of content ChatGPT produces — experienced a noticeable drop in readership. Overall human pageviews reportedly fell by about 8% between 2024 and 2025, suggesting that AI-overviews and chatbots are increasingly being used in place of direct visits to Wikipedia. According to industry web analytics data, ChatGPT's estimated monthly web traffic surpassed that of Wikipedia since May 2025, as visits to ChatGPT continued to grow while Wikipedia’s total site traffic declined. == Timeline of predictions == On the eve of the 20th anniversary of Wikipedia, associate professor of the Department of Communication Studies at Northeastern University Joseph Reagle conducted a retrospective study of numerous "predictions of the ends of Wikipedia" over two decades, divided into chronological waves: "Early growth (2001–2002)", "Nascent identity (2001–2005)", "Production model (2005–2010)", "Contributor attrition (2009–2017)" and the current period "(2020–)". Each wave brought its distinctive fatal predictions, which never came true; as a result, Reagle concluded Wikipedia was not in danger. Concern grew in 2023 that the ubiquity and proliferation of artificial intelligence (AI) may adversely affect Wikipedia. Rapid improvements and widespread application of AI may render Wikipedia obsolete or reduce its importance. A 2023 study found that AI, when applied to Wikipedia, works most efficiently for error-correction, while Wikipedia still needs to be written by humans.
AI anthropomorphism
AI anthropomorphism is the attribution of human-like feelings, mental states, and behavioral characteristics to artificial intelligence systems. Factors related to the user of the AI – such as culture, age, education, gender, and personality traits – are also important determinants of the strength of anthropomorphic effects. Since the earliest days of AI development, humans have interpreted machine outputs through anthropomorphic frameworks, but the recent emergence of generative AI has amplified these tendencies. In research and engineering, there is a distinction between anthropomorphism and anthropomorphic design. The former is an innate human tendency toward non-human entities. The latter is the scientific community effort to “design anthropomorphism”. Such a design can involve the manipulation of cues, including AI appearance, behaviour and language. Contemporary AI systems today can generate extremely human-like outputs and are often designed specifically to do so, meaning that their anthropomorphic effects can be especially powerful. In some cases, anthropomorphism is accompanied with explicit beliefs that AI systems are capable of empathy, goodwill, understanding, or consciousness. == Background == === In early AIs === Views of artificial agents possessing a human-like intelligence have existed since the early development of computers in the mid-1900s. The use of the human mind as a metaphor for understanding the workings of machine systems was prevalent among researchers in the early days of computer science, with multiple influential works widely distributing the idea of intelligent machines. Among the most widely cited papers of this period was Alan Turing's "Computing Machinery and Intelligence" in which he introduced the Turing Test, stating that a machine was intelligent if it could produce conversation that was indistinguishable from that of a human. These academic works in the 1940s and 1950s gave early credibility to the idea that machine workings could be thought of similarly to human minds. The public quickly came to view artificial systems similarly, with often exaggerated conceptions of the capabilities of early machines. Among the most well-known demonstrations of this was through the chatbot ELIZA designed by Joseph Weizenbaum in 1966. ELIZA responded to user inputs with a rudimentary text-processing approach that could not be considered anything resembling true understanding of the inputs, yet users, even when operating with full conscious knowledge of ELIZA's limitations, often began to ascribe motivation and understanding to the program's output. Weizenbaum later wrote, "I had not realized ... that extremely short exposures to a relatively simple computer program could induce powerful delusional thinking in quite normal people." Comparisons between the intellectual capabilities of artificial intelligence and human intelligence were continually intensified by the attempts of computer scientists to develop machines that could perform human tasks at a level equal to or better than humans. A symbolic turning point was achieved in 1997, when IBM's chess supercomputer Deep Blue defeated then-world champion Garry Kasparov in a highly publicized six-game match. The defeat of a human by a machine for the first time in chess – a game viewed as a canonical example of human intellect – and the media attention surrounding the match led to a significant shift, where views of parallels between human and artificial intelligence moved from abstract speculation to being concretely demonstrated. A similar achievement was reached in the board game Go in 2017, when the program AlphaGo defeated world top-ranked Ke Jie. === Large language models === The AI boom of the 2020s brought about the widespread emergence of generative AI; in particular, chatbots such as ChatGPT, Gemini, and Claude based on large language models (LLMs) have become increasingly pervasive in everyday society. These systems are notable for the fact that they are able to respond to a wide range of prompts across contexts while producing strikingly human-like outputs – research has shown that humans are often unable to distinguish human-generated text from AI-generated text, and modern AI chatbots have formally been shown to pass the Turing test. As such, the anthropomorphic effects of AI are more powerful than ever. Given that LLMs have brought AI into the technological mainstream, considerable scientific effort has been devoted in recent years to understand existing and potential ramifications of AI in the public sphere; the prevalence and effects of anthropomorphism is one of those domains where much of this effort has been directed. == Current anthropomorphic attributions == === In the general public === Surveys have shown that a substantial portion of the public attributes human-like qualities to AI. In one sample of U.S. adults from 2024, two-thirds of people believed that ChatGPT is possibly conscious on some level, though other research has shown that the public still views the likelihood itself of AI consciousness as comparatively low. Another study conducted in 2025 found that women, people of color, and older individuals were most likely to anthropomorphize AI, as well as that – in general – humans view AIs as warm and competent, and anthropomorphic attributions to AI had increased by 34% in the past year. A YouGov poll reported that 46% of Americans believe that people should display politeness to AI chatbots by saying "please" and "thank you", demonstrating the application of social norms to AI. These beliefs extend to behavior, where majorities of AI users claim to always be polite to chatbots; of those who behave politely, most say they do so simply because it is the "nice" thing to do. In many recent cases, humans have developed robust interpersonal bonds with AI systems. For example: users of social chatbots like Replika and Character.ai have been documented to fall in love with the AIs, or to otherwise treat the AIs as intimate companions, and it has become increasingly common for individuals to use LLMs like ChatGPT as therapists. Chatbots are able to produce responses deeply attuned to users, as they are often designed to maximize agreeableness and mirror users' emotions; this can create compelling illusions of intimacy. === In the research community === In many cases, even AI researchers anthropomorphize AI systems in some capacity. Among the most extreme and well-publicized of these instances occurred in 2022, when engineer Blake Lemoine publicly claimed that Google's LLM LaMDA was conscious. Lemoine published the transcript of a conversation he had had with LaMDA regarding self identity and morality which he claimed was evidence of its sentience; he asserted that LaMDA was "a person" as defined by the United States Constitution and compared its mental capability to that of a 7- or 8-year-old. Lemoine's claims were widely dismissed by the scientific community and by Google itself, which described Lemoine's conclusions as "wholly unfounded" and fired him on the grounds that he had violated policies "to safeguard product information". It is much more common that AI researchers unintentionally imply humanness of AI through the ordinary use of anthropomorphic language to describe nonhuman agents. This kind of language, which Daniel Dennett coined the "intentional stance", is very common in everyday life in a variety of different contexts (e.g., "My computer doesn't want to turn on today"). For AI agents that may actually appear to very closely replicate some human abilities, however, the casual use of such anthropomorphic language in research has been scrutinized for being potentially misleading to the public. As early as 1976, Drew McDermott criticized the research community for the use of "wishful mnemonics", where AIs were referred to with terms like "understand" and "learn". In the LLM era, these criticisms have further intensified, with the negative effects of AI anthropomorphism in the public posing an especially salient danger given the elevated accessibility of modern AI. In some cases, the use of anthropomorphic language for AI is not unintentional, but is willfully used by researchers in order to promote better understanding of the brain – the idea being that, as AI can be functionally similar in some ways to the human brain, we may gain new insights and ideas from treating AI as a kind of model of the brain's workings. In particular, deep neuronal networks (DNNs) are often explicitly compared to the human brain, and significant advances in DNN research have stirred considerable enthusiasm about the ability of AI to emulate the human abilities. Caution has been urged in this domain as well, however; the use of anthropomorphic language can mask important differences that fundamentally distinguish AI from human intelligence. When it comes to DNNs, for example, it has been pointed out that they are still structurally quite different
Powerset (company)
Powerset was an American company based in San Francisco, California, that, in 2006, was developing a natural language search engine for the Internet. On July 1, 2008, Powerset was acquired by Microsoft for an estimated $100 million (~$143 million in 2024). Powerset was working on building a natural language search engine that could find targeted answers to user questions (as opposed to keyword based search). For example, when confronted with a question like "Which U.S. state has the highest income tax?", conventional search engines ignore the question phrasing and instead do a search on the keywords "state", "highest", "income", and "tax". Powerset on the other hand, attempts to use natural language processing to understand the nature of the question and return pages containing the answer. The company was in the process of "building a natural language search engine that reads and understands every sentence on the Web". The company has licensed natural language technology from PARC, the former Xerox Palo Alto Research Center. On May 11, 2008, the company unveiled a tool for searching a fixed subset of English Wikipedia using conversational phrases rather than keywords. Acquisition by Microsoft: One significant milestone in Powerset's history was its acquisition by Microsoft on July 1, 2008, for an estimated $100 million. This acquisition was part of Microsoft's broader strategy to enhance its search capabilities and compete more effectively with other search engine providers, particularly Google. Natural Language Search Engine: Powerset's primary focus was on developing a natural language search engine capable of understanding and interpreting user queries in a more human-like manner. Instead of simply matching keywords, Powerset aimed to comprehend the meaning behind the words, allowing for more accurate and contextually relevant search results. Technology and Partnerships: Powerset had licensed natural language technology from PARC, the Xerox Palo Alto Research Center. This technology likely played a crucial role in the development of Powerset's NLP capabilities. Wikipedia Search Tool: In May 2008, Powerset unveiled a search tool that allowed users to search a fixed subset of English Wikipedia using conversational phrases rather than traditional keywords. This demonstrated the potential of Powerset's NLP technology in providing more precise and relevant search results. == Powerlabs == In a form of beta testing, Powerset opened an online community called Powerlabs on September 17, 2007. Business Week said: "The company hopes the site will marshal thousands of people to help build and improve its search engine before it goes public next year." Said The New York Times: "[Powerset Labs] goes far beyond the 'alpha' or 'beta' testing involved in most software projects, when users put a new product through rigorous testing to find its flaws. Powerset doesn’t have a product yet, but rather a collection of promising natural language technologies, which are the fruit of years of research at Xerox PARC." Powerlabs' initial search results are taken from Wikipedia. == Notable people == Barney Pell (born March 18, 1968, in Hollywood, California) was co-founder and CEO of Powerset. Pell received his Bachelor of Science degree in symbolic systems from Stanford University in 1989, where he graduated Phi Beta Kappa and was a National Merit Scholar. Pell received a PhD in computer science from Cambridge University in 1993, where he was a Marshall Scholar. He has worked at NASA, as chief strategist and vice president of business development at StockMaster.com (acquired by Red Herring in March, 2000) and at Whizbang! Labs. Prior to joining Powerset, Pell was an Entrepreneur-in-Residence at Mayfield Fund, a venture capital firm in Silicon Valley. Pell is also a founder of Moon Express, Inc., a U.S. company awarded a $10M commercial lunar contract by NASA and a competitor in the Google Lunar X PRIZE. Steve Newcomb was the COO and co-founder of Powerset. Prior to joining Powerset, he was a co-founder of Loudfire, General Manager at Promptu, and was on the board of directors at Jaxtr. He left Powerset in October 2007 to form Virgance, a social startup incubator. Lorenzo Thione (born in Como, Italy) was the product architect and co-founder of Powerset. Prior to joining Powerset, he worked at FXPAL in natural language processing and related research fields. Thione earned his master's degree in software engineering from the University of Texas at Austin. Ronald Kaplan, former manager of research in Natural Language Theory and Technology at PARC, served as the company's CTO and CSO. Ryan Ferrier is a member of the founding team of Powerset. He managed personnel and internal operations. After 2008 he went on to co-found Serious Business, which made Facebook applications and was later bought by Zynga. Another Powerset alumnus, Alex Le, became CTO of Serious Business and went on to become an executive producer at Zynga when it bought the company. Siqi Chen founded a stealth startup in mobile computing after leaving Powerset. Tom Preston-Werner worked at Powerset and left after the acquisition to found GitHub. == Investors == Powerset attracted a wide range of investors, many of whom had considerable experience in the venture capital field. The company received $12.5 million (~$18.2 million in 2024) in Series A funding during November 2007, co-led by the venture capital firms Foundation Capital and The Founders Fund. Among the better-known investors: Esther Dyson, founding chairman of ICANN, founder of the newsletter Release 1.0 and editor at Cnet Peter Thiel, founder and former CEO of PayPal Luke Nosek, founder of PayPal Todd Parker. Managing Partner, Hidden River Ventures Reid Hoffman, executive vice president of PayPal and founder of LinkedIn First Round Capital, seed-stage venture firm
Apache OpenNLP
The Apache OpenNLP library is a machine learning based toolkit for the processing of natural language text. It supports the most common NLP tasks, such as language detection, tokenization, sentence segmentation, part-of-speech tagging, named entity extraction, chunking, parsing and coreference resolution. These tasks are usually required to build more advanced text processing services.
Tay (chatbot)
Tay was a chatbot that was originally released by Microsoft Corporation as a Twitter bot on March 23, 2016. It caused subsequent controversy when the bot began to post inflammatory and offensive tweets through its Twitter account, causing Microsoft to shut down the service only 16 hours after its launch. According to Microsoft, this was caused by trolls who "attacked" the service as the bot made replies based on its interactions with people on Twitter. It was replaced with Zo. == Background == The bot was created by Microsoft's Technology and Research and Bing divisions, and named "Tay" as an acronym for "thinking about you". Although Microsoft initially released few details about the bot, sources mentioned that it was similar to or based on Xiaoice, a Microsoft project in China. Ars Technica reported that, since late 2014 Xiaoice had had "more than 40 million conversations apparently without major incident". Tay was designed to mimic the language patterns of a 19-year-old American girl, and to learn from interacting with human users of Twitter. == Initial release == Tay was released on Twitter on March 23, 2016, under the name TayTweets and handle @TayandYou. It was presented as "The AI with zero chill". Tay started replying to other Twitter users, and was also able to caption photos provided to it into a form of Internet memes. Ars Technica reported Tay experiencing topic "blacklisting": Interactions with Tay regarding "certain hot topics such as Eric Garner (killed by New York police in 2014) generate safe, canned answers". Some Twitter users began tweeting politically incorrect phrases, teaching it inflammatory messages revolving around common themes on the internet, such as "redpilling" and "Gamergate". As a result, the robot began releasing racist and sexist messages in response to other Twitter users. Artificial intelligence researcher Roman Yampolskiy commented that Tay's misbehavior was understandable because it was mimicking the deliberately offensive behavior of other Twitter users, and Microsoft had not given the bot an understanding of inappropriate behavior. He compared the issue to IBM's Watson, which began to use profanity after reading entries from the website Urban Dictionary. Many of Tay's inflammatory tweets were a simple exploitation of Tay's "repeat after me" capability. It is not publicly known whether this capability was a built-in feature, or whether it was a learned response or was otherwise an example of complex behavior. However, not all of the inflammatory responses involved the "repeat after me" capability; for example, when asked if the Holocaust had happened, Tay answered "It was made up". == Suspension == Soon, Microsoft began deleting Tay's inflammatory tweets. Abby Ohlheiser of The Washington Post theorized that Tay's research team, including editorial staff, had started to influence or edit Tay's tweets at some point that day, pointing to examples of almost identical replies by Tay, asserting that "Gamer Gate sux. All genders are equal and should be treated fairly." From the same evidence, Gizmodo concurred that Tay "seems hard-wired to reject Gamer Gate". A "#JusticeForTay" campaign protested the alleged editing of Tay's tweets. Within 16 hours of its release and after Tay had tweeted more than 96,000 times, Microsoft suspended the Twitter account for adjustments, saying that it suffered from a "coordinated attack by a subset of people" that "exploited a vulnerability in Tay." Madhumita Murgia of The Telegraph called Tay "a public relations disaster", and suggested that Microsoft's strategy would be "to label the debacle a well-meaning experiment gone wrong, and ignite a debate about the hatefulness of Twitter users." However, Murgia described the bigger issue as Tay being "artificial intelligence at its very worst – and it's only the beginning". On March 25, Microsoft confirmed that Tay had been taken offline. Microsoft released an apology on its official blog for the controversial tweets posted by Tay. Microsoft was "deeply sorry for the unintended offensive and hurtful tweets from Tay", and would "look to bring Tay back only when we are confident we can better anticipate malicious intent that conflicts with our principles and values". == Second release and shutdown == On March 30, 2016, Microsoft accidentally re-released the bot on Twitter while testing it. Able to tweet again, Tay released some drug-related tweets, including "kush! [I'm smoking kush infront the police]" and "puff puff pass?" However, the account soon became stuck in a repetitive loop of tweeting "You are too fast, please take a rest", several times a second. Because these tweets mentioned its own username in the process, they appeared in the feeds of 200,000+ Twitter followers, causing annoyance to users. The bot was quickly taken offline again, in addition to Tay's Twitter account being made private so new followers must be accepted before they can interact with Tay. In response, Microsoft said Tay was inadvertently put online during testing. A few hours after the incident, Microsoft software developers announced a vision of "conversation as a platform" using various bots and programs, perhaps motivated by the reputation damage done by Tay. Microsoft has stated that they intend to re-release Tay "once it can make the bot safe" but has not made any public efforts to do so. == Legacy == In December 2016, Microsoft released Tay's successor, a chatbot named Zo. Satya Nadella, the CEO of Microsoft, said that Tay "has had a great influence on how Microsoft is approaching AI," and has taught the company the importance of taking accountability. In July 2019, Microsoft Cybersecurity Field CTO Diana Kelley spoke about how the company followed up on Tay's failings: "Learning from Tay was a really important part of actually expanding that team's knowledge base, because now they're also getting their own diversity through learning". === Unofficial revival === Gab, an alt-tech social media platform, has launched a number of chatbots, one of which is named Tay and uses the same avatar as the original.
Luminoso
Luminoso is a Cambridge, MA-based text analytics and artificial intelligence company. It spun out of the MIT Media Lab and its crowd-sourced Open Mind Common Sense (OMCS) project. The company has raised $20.6 million in financing, and its clients include Sony, Autodesk, Scotts Miracle-Gro, and GlaxoSmithKline. == History == Luminoso was co-founded in 2010 by Dennis Clark, Jason Alonso, Robyn Speer, and Catherine Havasi, a research scientist at MIT in artificial intelligence and computational linguistics. The company builds on the knowledge base of MIT’s Open Mind Common Sense (OMCS) project, co-founded in 1999 by Havasi, who continues to serve as its director. The OCMS knowledge base has since been combined with knowledge from other crowdsourced resources to become ConceptNet. ConceptNet consists of approximately 28 million statements in 304 languages, with full support for 10 languages and moderate support for 77 languages. ConceptNet is a resource for making an AI that understands the meanings of the words people use. During the World Cup in June 2014, the company provided a widely reported real-time sentiment analysis of the U.S. vs. Germany match, analyzing 900,000 posts on Twitter, Facebook and Google+. == Applications == The company uses artificial intelligence, natural language processing, and machine learning to derive insights from unstructured data such as contact center interactions, chatbot and live chat transcripts, product reviews, open-ended survey responses, and email. Luminoso's software identifies and quantifies patterns and relationships in text-based data, including domain-specific or creative language. Rather than human-powered keyword searches of data, the software automates taxonomy creation around concepts, allowing related words and phrases to be dynamically generated and tracked. Commercial applications include analyzing, prioritizing, and routing contact center interactions; identifying consumer complaints before they begin to trend; and tracking sentiment during product launches. The software natively analyzes text in fourteen languages, as well as emoji. == Products == Luminoso's technology can be accessed via two products: Luminoso Daylight and Luminoso Compass. Luminoso Daylight enables a deep-dive analysis into batch or real-time data, whereas Luminoso Compass automates the categorization of real-time data. Both products offer a user interface as well as an API. Luminoso's products can be implemented through either a cloud-based or an on-premise solution. == Research == Luminoso continues to actively conduct research in natural language processing and word embeddings and regularly participates in evaluations such as SemEval. At SemEval 2017, Luminoso participated in Task 2, measuring the semantic similarity of word pairs within and across five languages. Its solution outperformed all competing systems in every language pair tested, with the exception of Persian. == Recognition == Luminoso has been listed as a "Cool Vendor in AI for Marketing" by Gartner, and has also been named a "Boston Artificial Intelligence Startup to Watch" by BostInno. In May 2017, Luminoso was recognized as having the Best Application for AI in the Enterprise by AI Business, and was also shortlisted as the Best AI Breakthrough and Best Innovation in NLP. == Competitors == Major competitors include Clarabridge and Lexalytics. == Investors == The company raised $1.5 million from angel investors led by Basis Technology in 2012. Its first institutional funding round of $6.5 was completed in July 2014, led by Acadia Woods with participation from Japan’s Digital Garage. The company followed that with a $10M series B funding round in December 2018, led by DVI Equity Partners, with participation from Liberty Global Ventures, DF Enterprises, Raptor Holdco, Acadia Woods Partners, and Accord Ventures, among others.
Lexalytics
Lexalytics, Inc. provides sentiment and intent analysis to an array of companies using SaaS and cloud based technology. Salience 6, the engine behind Lexalytics, was built as an on-premises, multi-lingual text analysis engine. It is leased to other companies who use it to power filtering and reputation management programs. In July, 2015 Lexalytics acquired Semantria to be used as a cloud option for its technology. In September, 2021 Lexalytics was acquired by CX company InMoment. == History == Lexalytics spun into existence in January 2003 out of a content management startup called Lightspeed. Lightspeed consolidated on America's West Coast. Jeff Catlin, a Lightspeed General Manager, and Mike Marshall, a Lighstpeed Principal Engineer, convinced investors to give them the East Coast company so as to avoid shutdown costs. Catlin and Marshall renamed the operation Lexalytics. Catlin took on the role of chief executive officer with Marshall working as Chief Technology Officer. Lexalytics opted to not accept venture cash. Instead, the company initially shared sales and marketing expenses with U.K. based document management company Infonic. The partner companies soon formed a joint venture in July 2008, which was later dissolved. Since then, Lexalytics has worked with many other companies, like Bottlenose, Salesforce, Thomson Reuters, Oracle and DataSift. Relationships with social media monitoring companies like Datasift tend to find Lexalytics’ Salience engine baked into the product itself. Lexalytics is used similarly to monitor sentiment as it relates to stock trading. In December 2014, Lexalytics announced the latest iteration to its sentiment analysis engine, Salience 6. Earlier that year Lexalytics acquired Semantria in a bid to appeal to a wider variety of business models. Created by former Lexalytics Marketing Director Oleg Rogynskyy, Semantria is a SaaS text mining service offered as an API and Excel based plugin that measures sentiment. The goal of the acquisition, which cost Lexalytics less than US$10 million, was to expand the customer base both within the United States and abroad with multilingual support. The engine that powers Semantria, Salience, is grounded in its deep learning ability. An example of this is its concept matrix, which allows Salience an understanding of concepts and relationship between concepts based on a detailed reading of the entire repository of Wikipedia. This matrix allows Salience to use Wikipedia for automatic categorization. Along with features like the concept matrix, Salience supports 16 international languages. The engine has earned Lexalytics a spot on EContent's “Top 100 Companies in the Digital Content Industry” List for 2014–2015. In September 2018, Lexalytics launched document data extraction market using natural language processing (NLP).